Behind the Headset - Meet Call Handler Rob

“You walk away with a smile - you feel that you’ve done something to help people.”
That’s how it feels for Rob to be on the other end of the line when a call or message for help comes into the police.
This #InternationalControlRoomWeek, we’re celebrating the vital work of our Contact Handlers and Dispatchers, who answer the public’s calls and online messages, as well as getting police officers to where help is needed the most.
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