ADT - the 'gift that keeps on giving! Today's subject: Saved clips that disappear for unknown reasons - changing the password doesn't help, leading me to believe this is an 'inside job'. Domestic disturbance outdoors this morning at around 0330 - female drove away. System automatically saved the clips from multiple cameras. Just checked the system (1000) and the saved clips are GONE! Not the first time. Had I not been up I probably would have not known about it. Can't fathom everything else I've probably missed.
A mysterious Poppins I know you got to have one camera watching the other camera also put reflector tape behind these cameras because they're using laser gun to turn off your cameras And also it could be scarier that could be using a rake key and those things open any lock. Also ladies get gorilla tape you can pile up the gorilla tape on your inside locks you know when you turn the key turn the knob gorilla tape is King. You know it's the the lock is permanently closed if you could just put one finger up and if you feel it it's stuck that's good you just unstick it every it'll last for a couple of days 3 days use the heavy black tape
@@lightmiso4962 How much do you pay monthly out of curiosity. My parents pay $75 a month for basic control(non pulse) with one or 2 sensors and I feel its just too expensive for what you can get out there
@@beigefox6579 I just purchase the system and was told I can get two of the items for free (like a doorbell camera and an outdoor camera) BUT I have to pay a higher price ($10/mos) for service $62.99. .. so that’s not free. I have glass break sensors which went off last night as I was driving a screw into my wall to hang a mirror… I also shutdown my internet at night and the control panel peeps and the light stays on on the panel until the internet kicks back on.. . which is annoying because you cannot turn off this light. But it does work so be careful doing house work at night if it’s armed.
This guy actually uses the system unlike most people that get a alarm and use it for a month and never use it alarms are preventive measures you will never know when a burglar will come in you should always use it even when at home teach your wife and kids to use it even at home
Yes exactly I always have it armed my nephew is only 6 is always over iam like his father figure he loves it and told me bad guys won't come he sets it by instinct now as soon as he comes he arm stay.and leaves arm away just amazing is possible you can pay the 63.00 dollars and have cameras to watch all around your outside home it really keeps well gives much tranquility a must try
This person gives a lot of information for people who don't know anything even I found out some new ideas any thing even as small as a crumb as long I and family are safe..is all I care iam very fortunate too have 8 cameras and the complete kit 63.00 dollars is not bad at all if you truly see the benefits and yes robberys or a burglar or especially at night it's amazing..not perfect just enough
Thank you so much.My fiance worked on resetting the panel for hours..Lol.I cheated.I watched this and had the problem settled in 2 minutes. He's bragging on me now!!Wink
I install these Command systems and I can say it’s really come along in function and speed (4g is a big part of the speed) The app does about anything you can want it to and more, most customers get a doorbell cam and maybe a few outdoor cameras, the cameras are all 1080p and pull up fast if installed properly. If you want the cameras to be used to thier full potential PLEASE have time and a laptop ready for the installer to demo these camera functions.
Thanks for this info, going to potentially upgrade in a few days to this system and 2 cameras. Also interested in a motion light function is that possible?
Hey man I bought a home with this system and it was in the old owner name and they paid for adt to monitor it. We chosen not to pay them to monitor it. Can we be the monitors and also how can I reset the system for my use
@@voiceforthevoicelesstruth5480 I believe your system should still work as far as an alarm on the house, it’s just not being monitored. If you are doing a reset you are going to need the code. Do you have it
@@mac7Attack1 yes I have her code I downloaded the command app and it won’t let me do a thing because I can’t setup an account on adt because I don’t pay. I do have the alarm working in the home now but no way to control a thing from my phone
Thank you for this video. I have an install scheduled to upgrade my current pulse to the new Command system. I've been with ADT for a very long time and no complaints. I wish this new system will come out with a tablet to be able to view cameras in the house so I can view it from the room vs doing it on my phone.
I wish when someone pressed the doorbell their video appears on the panel like Vivint or google does. I know there’s a phone app but seeing it on the panel is so clutch
Let’s talk ADT-- I got ADT back in December of 2020 following a string of vehicle breakins in my subdivision. Upon installing ADT the workers did a test of my cable capabilities and told me that I could easily handle 2 cameras in the back of my house pointed at the carport. At this time they also tried real hard to sell me on doorbell cameras and window sensors but I declined because it was an unnecessary expense. They quickly had me sign a 3 year contract (making it sound as if this was for my protection, not theirs). And never giving me a copy of my contract reason being “it’s digital, not paper”. Within a month I notice that the cameras were only working maybe 1/4 of the time. During this time my truck got broken into and it wasn’t even caught on camera. They kept coming out but told me I needed to get my WiFi people out here. By the time I got solid answers from AT&T and ADT that I need fiber optics verses the ancient underground cables my subdivision had - my 6 month trial period with which I could cancel ADT was over (ADT never told me about a 6 month trial period when installing). Moving forward to June 2022 I’m paying 61.00 a month for ADT (which is pretty much worthless). Stuck in this contract until 12/23. Plus I was notified this past week that my bill will increase by 5.00 a month starting in July.
@@rodrickthompson2799 yeah you noticed how they played down the 6 month thing as well as didn’t leave you a contract to look over in your spare time. Slick
@@rodrickthompson2799 when they just informed me of the increase in my monthly service I wrote them a letter telling them I have no intention of paying it as well as at midnight of the night my contract expires they are getting my written notice that my services will cease to exist. I also told them that a copy of this letter will accompany every monthly bill up until that date. I also demanded a copy of my contract.
Good presentation but I would have liked to see what you do with the alarm when you leave the house vs. alarming and staying in at night. Also what actions you need to do to when coming home and turning off the alarm. Lastly, if the alarm is activated by accident...what procedures you need to do.
I have this exact system and it is wonderful after my home was robbed by a scumbag I had the alarm system installed they worked perfectly with my financial situation it is well worth the money
I just had this new system installed and was told the other touch screens were not compatible with each other? So they installed the main touchscreen but a plain button controller had to be installed in the bedroom? Also my Alexa system will no longer work like Pulse?
This panel broke in my house. Has a white screen. can no longer control remotely as well. Im cancelling ADT, can I keep and use the ADT cameras, is there a hack to continue to use ADT cameras without ADT?
I agree with you but I think we are so desperate for help and support because ADT can be so very difficult to get in touch with. They encourage us to use the online chat which I find annoying and dismissive for what is paid per month. I wish ADT would hire more representatives to help people over the phone ☎️ instead of chat. Yea , they offer that service but I’ve waited up to an hour on hold for a live representative. Yikes. Thank you for taking the time to do this video and answering all of these questions. Much appreciated. 🙂
I like to upgrade my pulse service old panel to the new one. The reason I watched your video it’s because I tried to find out if I can bypass motion sensors remotely from the app without been present at the location... can you please clarify to me if with the new panel I can do that? Thank you !
I have the same system. Was not aware that it is so versatile. I am actually looking for a video on how to install the RC845 wireless camera. I know it should be simple but I just want to watch a tutorial before I attempt it.
I never got the whole sign thing. I guess in theory would be burglars will see the sign and then back off but in reality they just bring attention to your home and if they’re pros you’ve just advertised your security system and they’ll know what they’re up against. Also the signs are ugly. Get a security system and don’t advertise if someone is on your property that isn’t supposed to be there then fuck him
Signs definitely make thieves skip your house. It's like having a seatbelt, you hope you never have to use it but if something actually does happen aren't you glad you had your seatbelt on? Of course you are.
My concern would be: how long will this system be supported? ADT has gone through several versions, and each time the existing system is declared obsolete. (ADT/SmartThings, for example.) At that point, your existing ADT system is junk. I just had to trash $500.00 of equipment that I bought a year ago. Update 10/21: I bought a Ring system and am very pleased with it. You can start or stop monitoring any time you want, and monitoring is about $10.00 per month, if you choose to use it. Also, Ring supports my other smart devices like smoke detectors, so I don’t need a separate hub for them.
so how do you get the panel to dim and then go out after a few minutes? You touched on it around 1:30 that you can dim the screen but you don't say how
To dim the light go to tools put in ur code and go to settings on the bottom left u will see volume and brightness under the volume u can dim the panel.
I wasn't told anything about the camera on the control panel when it was installed. A competitor told me when they knocked on the door looking for a sale. When does the control panel take a picture and how can I see it? There's no mention of it on the app- just the doorbell and exterior cameras.
I have gone through these comments to see the first person to question that ADT would have a camera in your bedroom if you put that in there. Yeah, that can’t go wrong. Like the stories of auto services that listen to cars when not asked to. Or the Alexa that hears all. Lol. Anyway. Good video thanks.
Can you please explain how our cameras quit working as far as notifications that motion is detected and records what it is triggering the cameras? It only happens when a certain neighbor comes home and when he and his wife leaves in their semi truck our cameras all of a sudden starts sending notifications from days before and the day they leave. Not all it seems because it fills up the screen on the phone fast an it's so bundle up that you have to go through it and sypher through it. Some when you look at the video you can hear work being done and voices but shows nothing of who is doing it. Sometimes looks like the video is on a loop
Thank you for the informative video! Does this system still have one of those main control panels that require a physical key to unlock in a closet? Or does the touchscreen panel just contain everything?
My friend has a problem with this new ADT system where the settings are the voice tone are in yellow. Mine does not to that. How can u tell me what that older couple can do to fix this. Each time with alarm has been disarmed voice command when they open a door where ever in the home.
I just had a client steal my trailer and tools after working on his home. He has this same system. I would like to know how long ADT keeps the video and if it can be subpoenaed? The video can help me prove my case.
I believe you should be able to get the video as evidence. The cameras keep over 1k hrs of video, you would have to go through your lawyer if the guy doesn't agree to let you have the video.
OK ADT, we had the new improved ADT Command system installed. All is well with the panel and the phone app. Couple a of days ago, the batteries needed changing on the smoke detector. We changed the 4 batteries and still kept beeping. 4 calls to your office and we still did not get rid of the beeping. What needs to adjust for it to stops?. It can beep 1 time every half hour or 5 times every half hour. No set time, very random. The detector is part of the package with your panel and connected to the command center.
If it is an ADT smoke or CO detector, the keypad will display a trouble, if you don't see that, more than likely it's a builder smoke, smokes that cone with the home
So i had my system armed while home (arm stay). My mom was visiting and well she is one of those people that cleans people's homes for a living. One Saturday morning she decided to start cleaning our window blinds while my wife and i were sleeping and she triggered the window alarm. She freaked the hell out when the loud alarm went off and so did my wife and i. I mean i heard the damn thing upstairs and this is a pretty big house i live in but i managed to shut off the alarm in time and didn't receive a call from ADT or a visit from the cops. Yes my mom knew there was a alarm system active when she was cleaning but she didn't think the window sensor was going to be so sensitive that it even detected her dusting the blinds.
If you quickly disarm it, they won't send the cops. They'll assume you just entered the house after having an armed. You can call ADT to do a test on the system. If you are concerned.
You do NOT need the internet to use Command from ADT. You ONLY need high speed internet for the use of video on the system. ALL the security & home automation can be used without internet.
I just like my simple one button guns. Or one pull back bow n arrows lol. An alarm system will only detour someone at night time looking for a random lick to hit. It's not ever going to protect you against a real attack or immediate threat... Alarm systems are basically glorified cop callers and loud noises... a shotgun is how you keep you n your loved ones alive lol...
@@solarpanel8195 a combination of all of the above (monitored alarm, guns, and dogs) is my preference. Alarms have their place, especially if my focus is on clearing my home and protecting my family. Knowing that back up is en route is a good feeling
I would like know if my daughter is out late and we armed our system before we go to bed. She comes home. I was told she has 45 seconds to disarm the ADT. Now if she disarms the ADT. Does she have to arm it again? Thank you.
I have so much trouble with my ADT system. My internet system is up to power and the best. But my doorbell camera it's not recording the history. My backyard camera just Frozen I have rebooted it I can't get it to work I have plugged and unplugged I have went by the instructions. I did change my internet to get a better internet connection box. My doorbell camera comes on but not keeping the history. Backyard camera keeps showing a old picture devices are closed do the internet box.
great video... do ADT have a siren that you can install downstairs... my control panel would be upstairs... sometimes I can't hear alarm going off since I sleep downstairs?
Yes, there are indoor and outdoor sirens available. Or, you can have a WTS700 secondary portable keypad added to your system to sit on your nightstand.
When I tried there was a cost and they only installed that tablet like one. Only one main command panel per home. The rest of the terminals will be tablets.
Enjoyed watch your review of the Command System. Can a Zwave Ring doorbell be added? I have the door lock, but can't figure out where to create additional codes. I wanted to restricts so they be active for specific days or duration. Can this be done? Can we link the door lock to turn off the unit? Our panel is not near the door so I'd like to share a personal code that unlocks the door and disarms the alarm. Can either free standing Alexa or Firestick Alexa communicate with the command unit?
When I upgraded the old ADT system to this one they disconnected the old chime inside the house, How can I re hook up a chime inside, I have a very large house and relying on just my cell phone is not practical
I can't figure out how to DISARM the system silently. Sucks to hear that loud System Disarmed blaring early in the morning. Any assistance from the gallery would be appreciated.
@@rick467 are you talking about the beeping noise when arming away unfortunately there is no way to not hear that but u can lower the volume to not hear it to loud.
How do you set a time for alarm to be on automatically. For example 11pm-6am? Its super annoying that I have to set myself everyday. Also I don't have an option to set a routine for it
I really love this video just watch it right now because it's like the favorite video in the whole wide world please watch it it's my favorite video in the whole wide world because it's like the the Earth people just like this video but please watch the 1000 times or two it's like two or one because I really like the video because two or one mean you can watch it two or one time because it's like the one that I watched earlier cuz it was my favorite video please watch it right now cuz it's like my favorite video in the whole wide world
Stuck with the ADT system which was hard-wired into our home when we purchased it. Getting local service of their system is a monumental effort. Despite the fact that we have been paying bill from our home address for five years the local office was NOT, repeat, NOT, willing to send out a technician to our address (which they have in their accounting system) and confirm that we do in fact have an ADT system, and that the ADT system is sending a "needs service" message. Absolutely infuriating. We have needed service about three times since we moved int. Each time, lots and lots and lots of effort and conversations with bots. I don't even care about the substantive value of the ADT system compared to others. I would love out of this system.
Also please help us out and follow me on Twitter here: twitter.com/LukeBK
will alarms and cameras still work if my wifi is turned off
@@maribellab2484 Yes the cellular connection will still call in any alarms.
My wireless system reads Ready to arm Trouble chime .How do you correct?
@@mcarter6285 You need to contact ADT for help with that.
alarm will work not the cameras
ADT - the 'gift that keeps on giving! Today's subject: Saved clips that disappear for unknown reasons - changing the password doesn't help, leading me to believe this is an 'inside job'. Domestic disturbance outdoors this morning at around 0330 - female drove away. System automatically saved the clips from multiple cameras. Just checked the system (1000) and the saved clips are GONE! Not the first time. Had I not been up I probably would have not known about it. Can't fathom everything else I've probably missed.
A mysterious Poppins I know you got to have one camera watching the other camera also put reflector tape behind these cameras because they're using laser gun to turn off your cameras
And also it could be scarier that could be using a rake key and those things open any lock. Also ladies get gorilla tape you can pile up the gorilla tape on your inside locks you know when you turn the key turn the knob gorilla tape is King. You know it's the the lock is permanently closed if you could just put one finger up and if you feel it it's stuck that's good you just unstick it every it'll last for a couple of days 3 days use the heavy black tape
I LOVE my ADT products!! I bought em all! Garage door opener, Smart lock, thermostat, you name it!!! I am so proud of my purchase!!!
Out of curiosity, about how much was your complete system? Is it a monthly payment type of thing or one and done?
🐑
@@jdestined1 One time payment for products, monthly for monitoring service. You get to customize your security.
@@lightmiso4962 How much do you pay monthly out of curiosity. My parents pay $75 a month for basic control(non pulse) with one or 2 sensors and I feel its just too expensive for what you can get out there
@@beigefox6579 I just purchase the system and was told I can get two of the items for free (like a doorbell camera and an outdoor camera) BUT I have to pay a higher price ($10/mos) for service $62.99. .. so that’s not free. I have glass break sensors which went off last night as I was driving a screw into my wall to hang a mirror… I also shutdown my internet at night and the control panel peeps and the light stays on on the panel until the internet kicks back on.. . which is annoying because you cannot turn off this light. But it does work so be careful doing house work at night if it’s armed.
This guy actually uses the system unlike most people that get a alarm and use it for a month and never use it alarms are preventive measures you will never know when a burglar will come in you should always use it even when at home teach your wife and kids to use it even at home
Yes exactly I always have it armed my nephew is only 6 is always over iam like his father figure he loves it and told me bad guys won't come he sets it by instinct now as soon as he comes he arm stay.and leaves arm away just amazing is possible you can pay the 63.00 dollars and have cameras to watch all around your outside home it really keeps well gives much tranquility a must try
This person gives a lot of information for people who don't know anything even I found out some new ideas any thing even as small as a crumb as long I and family are safe..is all I care iam very fortunate too have 8 cameras and the complete kit 63.00 dollars is not bad at all if you truly see the benefits and yes robberys or a burglar or especially at night it's amazing..not perfect just enough
I apologize I wrote to you Joshua I meant to post public truly sorry
Unfortunately learned this the hard way will forever use that thing I got to comfortable
@@tonyestrada1837what company is so cheap 63.00 for a cameras put two cameras at ADT I pay 83 mo
Thank you so much.My fiance worked on resetting the panel for hours..Lol.I cheated.I watched this and had the problem settled in 2 minutes. He's bragging on me now!!Wink
I install these Command systems and I can say it’s really come along in function and speed (4g is a big part of the speed) The app does about anything you can want it to and more, most customers get a doorbell cam and maybe a few outdoor cameras, the cameras are all 1080p and pull up fast if installed properly. If you want the cameras to be used to thier full potential PLEASE have time and a laptop ready for the installer to demo these camera functions.
Thanks for this info, going to potentially upgrade in a few days to this system and 2 cameras. Also interested in a motion light function is that possible?
Can they be hacked?
Hey man I bought a home with this system and it was in the old owner name and they paid for adt to monitor it. We chosen not to pay them to monitor it. Can we be the monitors and also how can I reset the system for my use
@@voiceforthevoicelesstruth5480 I believe your system should still work as far as an alarm on the house, it’s just not being monitored. If you are doing a reset you are going to need the code. Do you have it
@@mac7Attack1 yes I have her code I downloaded the command app and it won’t let me do a thing because I can’t setup an account on adt because I don’t pay. I do have the alarm working in the home now but no way to control a thing from my phone
Thank you for this video. I have an install scheduled to upgrade my current pulse to the new Command system. I've been with ADT for a very long time and no complaints. I wish this new system will come out with a tablet to be able to view cameras in the house so I can view it from the room vs doing it on my phone.
How did that turn out? I want to upgrade my system too
I wish when someone pressed the doorbell their video appears on the panel like Vivint or google does. I know there’s a phone app but seeing it on the panel is so clutch
I was told in January it will be added.
@@Tyler1dow by who? Thanks that’s awesome
@@Tyler1dow any updates to this?
@@khaledalmadhoun5550 No. I was told by person who installed it that they were going to update the system. We will see in a few days.
@@Tyler1dow I work for ADT and that's a lie. Not happening.
Let’s talk ADT-- I got ADT back in December of 2020 following a string of vehicle breakins in my subdivision. Upon installing ADT the workers did a test of my cable capabilities and told me that I could easily handle 2 cameras in the back of my house pointed at the carport. At this time they also tried real hard to sell me on doorbell cameras and window sensors but I declined because it was an unnecessary expense. They quickly had me sign a 3 year contract (making it sound as if this was for my protection, not theirs). And never giving me a copy of my contract reason being “it’s digital, not paper”.
Within a month I notice that the cameras were only working maybe 1/4 of the time. During this time my truck got broken into and it wasn’t even caught on camera.
They kept coming out but told me I needed to get my WiFi people out here.
By the time I got solid answers from AT&T and ADT that I need fiber optics verses the ancient underground cables my subdivision had - my 6 month trial period with which I could cancel ADT was over (ADT never told me about a 6 month trial period when installing).
Moving forward to June 2022
I’m paying 61.00 a month for ADT (which is pretty much worthless). Stuck in this contract until 12/23. Plus I was notified this past week that my bill will increase by 5.00 a month starting in July.
I wish I knew about a 6 mo trial period , been seven for me!!
VIVINT is the answer!!!
@@rodrickthompson2799 yeah you noticed how they played down the 6 month thing as well as didn’t leave you a contract to look over in your spare time. Slick
@@rodrickthompson2799 when they just informed me of the increase in my monthly service I wrote them a letter telling them I have no intention of paying it as well as at midnight of the night my contract expires they are getting my written notice that my services will cease to exist. I also told them that a copy of this letter will accompany every monthly bill up until that date. I also demanded a copy of my contract.
Good presentation but I would have liked to see what you do with the alarm when you leave the house vs. alarming and staying in at night. Also what actions you need to do to when coming home and turning off the alarm. Lastly, if the alarm is activated by accident...what procedures you need to do.
exactly
I have purchased adt in the past no problems
What I love best about ADT is that most judges, military and even the white house uses their technology because it is on a different level.
Can you validate this statement?
@@eflivexactly, lol. 😂
I can validate I work for ADT we do senators homes and Judges we have a whole program.
@@joshuaralph5194Humm 🤔
I have this exact system and it is wonderful after my home was robbed by a scumbag I had the alarm system installed they worked perfectly with my financial situation it is well worth the money
We just upgraded to this ADT Alarm System yesterday & I love it already!!
I just had this new system installed and was told the other touch screens were not compatible with each other? So they installed the main touchscreen but a plain button controller had to be installed in the bedroom? Also my Alexa system will no longer work like Pulse?
This panel broke in my house. Has a white screen. can no longer control remotely as well. Im cancelling ADT, can I keep and use the ADT cameras, is there a hack to continue to use ADT cameras without ADT?
These comments are hilarious. This man is not the adt support line 😂
The adt support line sucks anyway,,, they just make stuff up. I am an installer
I agree with you but I think we are so desperate for help and support because ADT can be so very difficult to get in touch with. They encourage us to use the online chat which I find annoying and dismissive for what is paid per month. I wish ADT would hire more representatives to help people over the phone ☎️ instead of chat. Yea , they offer that service but I’ve waited up to an hour on hold for a live representative. Yikes. Thank you for taking the time to do this video and answering all of these questions. Much appreciated. 🙂
@@michaeloliver6745 Do You Have ADT Alarm!
@@kjohnson2797 Do You Have ADT Alarm System!
@@jadamioncole1873 no
I’m waiting for my installer today. I was told the cameras and installation is free. I have to pay $59 monthly. That sounds pretty good.
I like to upgrade my pulse service old panel to the new one. The reason I watched your video it’s because I tried to find out if I can bypass motion sensors remotely from the app without been present at the location... can you please clarify to me if with the new panel I can do that?
Thank you !
Does the camera on the pad record the whole time or does it just takes pictures?
It only takes pictures when you arm/disarm the system from the pad.
I have the same system. Was not aware that it is so versatile. I am actually looking for a video on how to install the RC845 wireless camera. I know it should be simple but I just want to watch a tutorial before I attempt it.
The best security system is the one nobody knows is there or can see, just a tip on security for any house 👍
I never got the whole sign thing. I guess in theory would be burglars will see the sign and then back off but in reality they just bring attention to your home and if they’re pros you’ve just advertised your security system and they’ll know what they’re up against. Also the signs are ugly. Get a security system and don’t advertise if someone is on your property that isn’t supposed to be there then fuck him
Signs definitely make thieves skip your house. It's like having a seatbelt, you hope you never have to use it but if something actually does happen aren't you glad you had your seatbelt on? Of course you are.
@@mattkennedy6115You've got the have the sign, that's one of the bonuses. You want the sign.
I concur with the panic buttons. That would be a nice upgrade.
My concern would be: how long will this system be supported? ADT has gone through several versions, and each time the existing system is declared obsolete. (ADT/SmartThings, for example.) At that point, your existing ADT system is junk. I just had to trash $500.00 of equipment that I bought a year ago. Update 10/21: I bought a Ring system and am very pleased with it. You can start or stop monitoring any time you want, and monitoring is about $10.00 per month, if you choose to use it. Also, Ring supports my other smart devices like smoke detectors, so I don’t need a separate hub for them.
Since you have ring I’m going to still comfortably rob your house. Hope your 10$ gots you covered.
@@guccipappi278 so true. Hes a sitting target
Your a sitting target with ring dude
Hackers love ring cameras
will the burgler use a $2 device to trick the window / door open sensors? If they are wirelessly transmitting signals to the base.
so how do you get the panel to dim and then go out after a few minutes? You touched on it around 1:30 that you can dim the screen but you don't say how
To dim the light go to tools put in ur code and go to settings on the bottom left u will see volume and brightness under the volume u can dim the panel.
Is there any way to find the account number?
I wasn't told anything about the camera on the control panel when it was installed. A competitor told me when they knocked on the door looking for a sale. When does the control panel take a picture and how can I see it? There's no mention of it on the app- just the doorbell and exterior cameras.
It definitely takes a picture when someone operates the system. You probably just had a rookie salesman.
I have gone through these comments to see the first person to question that ADT would have a camera in your bedroom if you put that in there. Yeah, that can’t go wrong. Like the stories of auto services that listen to cars when not asked to. Or the Alexa that hears all. Lol. Anyway. Good video thanks.
By law we can't do that.
Can you please explain how our cameras quit working as far as notifications that motion is detected and records what it is triggering the cameras? It only happens when a certain neighbor comes home and when he and his wife leaves in their semi truck our cameras all of a sudden starts sending notifications from days before and the day they leave. Not all it seems because it fills up the screen on the phone fast an it's so bundle up that you have to go through it and sypher through it. Some when you look at the video you can hear work being done and voices but shows nothing of who is doing it. Sometimes looks like the video is on a loop
Thank you for the informative video! Does this system still have one of those main control panels that require a physical key to unlock in a closet? Or does the touchscreen panel just contain everything?
Touch panel controls everything. The one in the closet is for a wired system that can be integrated into ADT not recommended though.
ADT is awesome!
Great video!!
Thank you very well presented.
My friend has a problem with this new ADT system where the settings are the voice tone are in yellow. Mine does not to that. How can u tell me what that older couple can do to fix this. Each time with alarm has been disarmed voice command when they open a door where ever in the home.
Thank you so much for this video 🙂
Thank you for posting.
Is this compatible with blue by adt products?
I just had a client steal my trailer and tools after working on his home. He has this same system. I would like to know how long ADT keeps the video and if it can be subpoenaed? The video can help me prove my case.
I don't know the answer. I would recommend talking to a lawyer.
The Cloud with video lite package from ADT stores 6K clip history
I believe you should be able to get the video as evidence. The cameras keep over 1k hrs of video, you would have to go through your lawyer if the guy doesn't agree to let you have the video.
Great Video! One detail is missing or otherwise not explained. After you do system shutdown and replace the battery how do you start the system again?
I have never had to replace a battery in it. It's hard wired with a rechargeable battery.
Are you able to view camera replays from the previous days before you have the mobile app?
I loved the video chat learned a lot
I have this panel but it does charge while it is on wall base. What could be the issue?
OK ADT, we had the new improved ADT Command system installed. All is well with the panel and the phone app. Couple a of days ago, the batteries needed changing on the smoke detector. We changed the 4 batteries and still kept beeping. 4 calls to your office and we still did not get rid of the beeping. What needs to adjust for it to stops?. It can beep 1 time every half hour or 5 times every half hour. No set time, very random. The detector is part of the package with your panel and connected to the command center.
Sorry but I don't work for ADT. You need to talk to ADT about that.
If it is an ADT smoke or CO detector, the keypad will display a trouble, if you don't see that, more than likely it's a builder smoke, smokes that cone with the home
@@TheBreakdownWithLuke I am baffled at the amount of people in your comments that think you work for ADT just because you posted this video 😂🤣
does the system offer a doorbell camera?
So i had my system armed while home (arm stay). My mom was visiting and well she is one of those people that cleans people's homes for a living. One Saturday morning she decided to start cleaning our window blinds while my wife and i were sleeping and she triggered the window alarm. She freaked the hell out when the loud alarm went off and so did my wife and i. I mean i heard the damn thing upstairs and this is a pretty big house i live in but i managed to shut off the alarm in time and didn't receive a call from ADT or a visit from the cops. Yes my mom knew there was a alarm system active when she was cleaning but she didn't think the window sensor was going to be so sensitive that it even detected her dusting the blinds.
If you quickly disarm it, they won't send the cops. They'll assume you just entered the house after having an armed. You can call ADT to do a test on the system. If you are concerned.
Can you set if from your house, If you reside in another state that far away from your home like for example, I live New York in my mom in Alabama
Yes
Basic question: What DC voltage does the unit need for a power supply (the barrel connector on the rear)?
I don't know You should contact ADT for that.
@@TheBreakdownWithLuke I figured it out … 9V.
Thank you!!!!
Can you do a simple video on dimming the screen? For some reason our screen lights up in the middle of the night
Can you personalize the control panel with a photo slideshow and are there apps to display things like the weather?
nope
The iq panel does
You do NOT need the internet to use Command from ADT. You ONLY need high speed internet for the use of video on the system. ALL the security & home automation can be used without internet.
Can you silent the system and turn the sound on via the app or on the wall device itself without entering the password?
Did you find out ??
I have that one too, I turn it on every night, Works like a charm
I can’t sneak out because of this dumb system 😒
It is not dumb it is quite helpful if a bad guy breaks in adt will be notified and the cops will be there on the way
@@EmmeMeganMoroneystill. Cant sneak out
Can’t you disarm it?
Lol
So much technology I just like simple 4 button code home or away or stay done lol
Or a good couple of dogs
I just like my simple one button guns. Or one pull back bow n arrows lol. An alarm system will only detour someone at night time looking for a random lick to hit. It's not ever going to protect you against a real attack or immediate threat... Alarm systems are basically glorified cop callers and loud noises... a shotgun is how you keep you n your loved ones alive lol...
@@NA-rs3zb amen to that I love dogs they're loyal to a fault and If they're trained properly, they're better than any alarm on earth
@@NA-rs3zb dogs, a good rifle and a basic security/camera system. I’m a heavy sleeper so I prefer a loud alarm lol
@@solarpanel8195 a combination of all of the above (monitored alarm, guns, and dogs) is my preference. Alarms have their place, especially if my focus is on clearing my home and protecting my family. Knowing that back up is en route is a good feeling
Can you check the camera on the panel at anytime and see live and can you listen in?
It would be freaking amazing if they ever answered there phone !
Great video! When you installed ADT, did you have to pay an up-front cost to purchase the equipment, or do you just pay monthly for monitoring?
They offer both options.
We are paying monthly $29 up front. Note that you pay for the equipment but don't own it!
@@mperloe I work for ADT, you own the equipment after you pay for it
What the salesman said we could do was nothing like the reality.
@@alexconner6866 u don’t own it because when u leave the house or sell the house it stays there u can only transfer it to ur new home.
It would have been nice if it was a VIDEO panel . You cannot see videos from the cameras install outside without logging in to your cell phone.
Can you view activities on the main panel that camera captures?
I would like know if my daughter is out late and we armed our system before we go to bed. She comes home. I was told she has 45 seconds to disarm the ADT. Now if she disarms the ADT. Does she have to arm it again? Thank you.
Yes she does
A lot has been said about the old system. Do you have a video that you only talk about the new system?
Used to watch you on cord-cutters news I knew I recognized that voice!
Thanks!
I just got ADT august 2022 this model seems more updated than mine in 2022 idk why
Can you advise on the partnership with Google Nest, and how that will change things. Will there be different hardware or the same?
New hardware for sure.
@@John_Houston Any idea how I plan for that (pre-wire) with a home under construction?
Most google devices won’t be able to be presided. All work off your WiFi connections and will integrate wireless with the alarm
Does the volume on the command center control the alarm volume too??
no
Our unit has a power cord. Finally discovered how to get it plugged back in.
I have so much trouble with my ADT system. My internet system is up to power and the best. But my doorbell camera it's not recording the history. My backyard camera just Frozen I have rebooted it I can't get it to work I have plugged and unplugged I have went by the instructions. I did change my internet to get a better internet connection box. My doorbell camera comes on but not keeping the history. Backyard camera keeps showing a old picture devices are closed do the internet box.
great video... do ADT have a siren that you can install downstairs... my control panel would be upstairs... sometimes I can't hear alarm going off since I sleep downstairs?
Yes they do
Yes, there are indoor and outdoor sirens available. Or, you can have a WTS700 secondary portable keypad added to your system to sit on your nightstand.
ADT now offers key fobs add panic buttons
I love the video surveillance
I don't even know how to access my video surveillance lol
Can you please advise how to view the pictures of the people that armed/ disarmed the system?
Under events
Events > (press) armed by (their pic will be displayed)
There is no way to silence the beeping when the battery says low or missing how can I silence the beeping until I get the battery?
Bypass that zone
If I were to request another command panel for my master bedroom does ADT charge u for that?
When I tried there was a cost and they only installed that tablet like one. Only one main command panel per home. The rest of the terminals will be tablets.
If you been with them long enough they could waive the fee as a long time customer
Thank you you help me a whole lot preciate you
What is the voltage requirement for the power transformer at the wall outlet for this panel? I need to replace it
Will the system work with wifi connection I only have hotspot
I got them arriving tomorrow
Enjoyed watch your review of the Command System. Can a Zwave Ring doorbell be added? I have the door lock, but can't figure out where to create additional codes. I wanted to restricts so they be active for specific days or duration. Can this be done? Can we link the door lock to turn off the unit? Our panel is not near the door so I'd like to share a personal code that unlocks the door and disarms the alarm. Can either free standing Alexa or Firestick Alexa communicate with the command unit?
I am honestly not sure about a zwave ring doorbell being added. I would contact ADT for help with that.
does it have a camera and can it pick up audio in the room it is in?
When I upgraded the old ADT system to this one they disconnected the old chime inside the house, How can I re hook up a chime inside, I have a very large house and relying on just my cell phone is not practical
The control panel should do that for you. I would call ADT for help.
If the house is too big where u can’t hear the alarm when it’s going off we can offer a siren and mount it anywhere u like.
I can't figure out how to DISARM the system silently. Sucks to hear that loud System Disarmed blaring early in the morning. Any assistance from the gallery would be appreciated.
You can I. The app but not the panel sadly.
@@TheBreakdownWithLuke I have the app. I still can't find that function. 😪
@@rick467 are you talking about the beeping noise when arming away unfortunately there is no way to not hear that but u can lower the volume to not hear it to loud.
Open the box and remove the speakers, or if you are lazy put superglue in the speaker hole.
Can you add a new device from the master pad?
How do you set a time for alarm to be on automatically. For example 11pm-6am? Its super annoying that I have to set myself everyday. Also I don't have an option to set a routine for it
Sorry I don't know how to do that.
You set it up with “rules.” You have to do it online.
Look at this video it's so awesome I'm going to give him like a thousand stars
I really love this video just watch it right now because it's like the favorite video in the whole wide world please watch it it's my favorite video in the whole wide world because it's like the the Earth people just like this video but please watch the 1000 times or two it's like two or one because I really like the video because two or one mean you can watch it two or one time because it's like the one that I watched earlier cuz it was my favorite video please watch it right now cuz it's like my favorite video in the whole wide world
Yes it does help even thows who are experienced. Any knowledge is amazing 👏to me .......especially about my security system just awesome
Stuck with the ADT system which was hard-wired into our home when we purchased it. Getting local service of their system is a monumental effort. Despite the fact that we have been paying bill from our home address for five years the local office was NOT, repeat, NOT, willing to send out a technician to our
address (which they have in their accounting system) and confirm that we do in fact have an ADT system, and that the ADT system is sending a "needs service" message. Absolutely infuriating. We have needed service about three times since we moved int. Each time, lots and lots and lots of effort and conversations with bots. I don't even care about the substantive value of the ADT system compared to others. I would love out of this system.
the removable ones dock is a charger?
mine wont charge and ADT wont help
Yes but apparently older models had a charging issue keep pushing ADT.
yes is a charger and call the 1 8xx number they will help
If you have the QSP, you should be able to get service. Check your bill to see your plan and call back. If they still won’t help, ask for a manager.
Does it come with cameras
So what it mean when there red lock symbol on ur alarm screen does it mean it’s on or ready be on
What is like to purchase adt security I’ve had global simple and normal security systems for my home
Can I load my own screensaver images (or download from ADT) for this control panel?
Not that I know of.
How do I access the camera on that control panel????
how kind of battery you need
Do both panels sounds off when doors open? Or just one of them.
This question is the one I have as well
both
Can this tab records videos ? Because I'm living for rent and my Room have this tab.
What is a personal attack specialist Eugene biddle
My ADT doorbell doesn't chime indoors. how to I reset the chime?
Would nice to see your Zones on app
I changed my battery but my system is saying base cover tamper how do I clear it
My Command System Console says: BATTERY DEAD/ MISS. Which Battery do I have to change? The one in the Box or the one inside the Console System?
Likely the tablet but contact ADT for help.
Does the panel always stay on ? Can’t figure it out