Is Discord Support Getting Better?
ฝัง
- เผยแพร่เมื่อ 4 ก.ค. 2024
- Discord support is pretty stinky. And things got even smellier when Discord decided to remove their trust and safety page, making it very difficult to report people for anything complex.
Now while that is still a problem, Discord is working on some more safety and reporting features that might actually improve Discord and make Discord support better. Whether it be through the new safety hub, impersonation reporting, or adding in a new multi factor verification system.
LINKS
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Discord Previews Server
/ discord
Wumpus Central Server
/ discord
SOCIALS
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Discord Server
/ discord
Twitter
/ notexttospeech
TIMESTAMPS
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00:00 - Discord fixing things?
00:24 - Trust and Safety Warnings
01:46 - Discord Account Reputation
05:19 - More Security Options - วิทยาศาสตร์และเทคโนโลยี
The 6month decay period is one of those things that is really up in the air. Not sure if discord plans on doing it so don’t get your hopes up.
Fortnite burger
Fortnite burger
Fortnite burger
Fortnite burger
fornite balls all up in yo face
Fortnite burger
Speculation: White flag means active punishments, gray flag means expired punishments.
That's what I was thinking as well
If they could just not auto-ban everyone who's in a banned (oftentimes false flagged) server that would be a massive step forward.
fr i got banned month ago bc of this
I lost my 2016 account years ago because of that, all it takes is 2 degenerates posting vile content while the admins are not looking, it honestly made me fear going on small communities or make my own server, I only operate on alt accounts rn which is extremely toxic and annoying
e: 6 months for a warning to expire is just ridiculous, this trash platform needs some competition ASAP or else they are just gonna keep doing this nonsense
@@klaus6091I can't imagine the power of trollers on Discord are much more powerful than I thought. Just 1 or 2 of them posting anything that violate the rules and everyone's account gets terminated
Yep, was in a server. Didn't even post anything in it, got banned for just being in the server. Guess it was flagged or someone was doing something on it, idk. Had an account since Discord's creation, lost, because of that.
@@klaus6091 Yep yep. Me too. I don't join any servers except the ones I know are heavily moderated, or official.
Now I leave servers whenever I'm not interested in them anymore, and don't join random servers.
I had like a crazy amount of servers I was apart of before my account got wiped, because I typically joined random small communities and would just forget about them.
Now I only have a few servers I'm in.
the fact i got banned for saying "i was 6" and people dont get banned for being a pedophile is literally insane.
I don't want to know what Discord's reputation is going to look like.
Im probably gonna get F--
With all of the p*rn and 17+ discord messages
Mine is definitely gonna have racial slurs
@@DameOfDiamonds loser
-70,000,000 social credit
I feel like the discord devs were NOT expecting this much success, to where they're becoming a social media giant and having to deal with the massive problems that come with it. It's filling the gap that Telegram already fills in Eastern Europe, rather than the initial "chat for gamers" thing.
They left gamers behind
I want MFA to be actually MFA and not just TFA. So it would ask for password, then it would ask for a code from my phone, after that they would have to input a two-factor code and in the end, after all of that, hackers would give up, because security key is in my pants.
This is hilarious, but I agree with you
I would just grab the security key from your pants because I now know it’s location… didn’t say weather you was wearing the pants or weather the pants were in a draw LOL
@@GoosePlays20 *whether
@@Ketsui. water*
@@soupcangaming662 *dihydrogen monoxide
I wonder how many fired employees or employees on medical leave for mental health issues it took to get to this idea
This will only be good if several things happen:
- the bar fills up instead of you being instantly radioactive
- shorter decay period
- warnings before warnings (if that makes sense)
like there should be like a strike weight (lets say 0-10) and stuff does a certain amount (minor thing could be like 0.5 or something)
bad, bad suggestions lol what r u thinking@@tylern6420
wait... decay. radioactive. radioactive decay lol.
@@amberwingthefairycat only 3.6 rotegen not great not terrible
@@newlineschannelthe discord people would have hired me as CTO cause they hate good decisions
Hopefully the discord support recently has just been horrendous to set up for improvements, but it might just be too create the illusion of it improving when they do the bare minimum 😅
Discord taking hints for the Chinese social credit system, nice.
well, 10% of discord assets is owned by tencent.
@@moseni chinese social credits are implemented by a private enterprise, not by prc itself
@@erkinalp Yes and no, while it is "private" enterprise, every company in China answers directly to the CCP. If the CCP asks for something, that company provides it. In fact, companies of a certain size are legally required to have a Party member on the board.
or the monetary credit system
Welp this rep system may not go as good as we may think if it comes in, cuz a lot of people love to report for smth that isn't even bad on the first place, but who knows we will see
Yeah valorant has an issue w this
I just lost my account because of a mass report
sounds like it'd be a good idea to make so that accounts get a reputation for reporting things without a good explanation or if they're reporting soon after being created, that could help against false reporting
Yes
Well it would be great if discord actually checked the reports they got and not blindly ban people huh
Great job for real. I am amazed. This is a chance to at least save your memories for false reports.
I'm terrified but weirdly excited for discords future? It's taken WAYYYYY too long for discord to even show any signs of progression..
Lol! Progression? Sure. Discord's a woke shithole. They'll abuse this system just to take the money you paid for Nitro by banning your account. Like they do all the time.
still got banned after an hour for saying "9",but some kid that litterally says hes 12 doesnt get banned
i couldnt imagine how frustrating that might've felt @@nocsvfx
@@nocsvfxwack his butt hole with sticks
@@nocsvfx That’s some Roblox moderation right there
they changed the naming system and now they need to add a option to report for impersonation xD
I feel like that was easier before...
I love the Social Credit system!!! Glory to Discord!!
It looks like the social credit system and TH-cam guideline strikes system are fused into one new Discord rule system
@@sihamhamda47no, it looks more like Xbox's new enforcement system
they were already doing this, theyre just making it more transparent now. almost every social media has this in place behind the scenes
Lol the "mwa" at end of video we love you too and your videos !
Bruh discord reputation system is gonna be horrible
I enjoy watching your videos, Its really fun to watch them, And you pointing out scams with discord and other stuff.
i lost my og account because of discord support so i say no, not really any better. when you REALLY need their help, talking to a comcast sales rep is more useful
Wow another discord feature we didn't ask for !
what feature you DID ask for at this point lmao 💀
“It has been two painful months”
Damn, what a way to start.
Thanks for a great informational video again NTTS :3
and I luv you too MWAH!
Okay, I think I have a few ideas on what those other punishments could be.
Channel/message spam will probably hide your messages in specific places. I would assume channel spam is only for a specific channel, but then I don’t know what message spam would mean so I’m just going to assume channel spam hides your messages in a specific server and message spam in a specific channel. Disable suspicious activity will probably prevent you from using certain features (like posting images) or from using certain words in your messages. Limited access will probably just limit your access to discord in some way. I don’t really know how it would though. Channel schedule delete, if channel means server like i assumed in the first thing, will probably delete a server you own if you don’t take action in time, and probably also prevent you from making a new server. Message content removal will probably just entirely delete certain messages you send. User content removal is probably going to remove any form of media from your message and reset your profile. Finally, user message removal will probably just delete all your past messages.
Limited access might mean you can no longer join new servers or change your About Me/name/profile image, or make it so that you can no longer log in on new devices.
Just to point out about your assumptions of channel meaning servers, discord refers to "servers" internally as guilds, as seen in some of the other punishment names, so its more likely to specifically be just channels within guilds
@@thomoski well then I don’t know what the message stuff would be
Ain't reading allat + none cares + nerd
@@halb-achtso basically almost a ban
The first thing I thought of when I saw that reputation chart was chinese social credits system
A naked man fears no pickpocket.
i was watchingall your videos i havnt seen then this came out lol
i am convinced "Join servers for you" haunts NTTS at night at this point
Discord Social credit looks amazing
Happy just to finally see Wumpus Central there (after all python skills commenting) and you trying to speak polish word correctly haha 😆
Can we all have a moment of silence for the poor ThatFrogGuy...
Tencent: "Discord, you will add a social credit system to your platform."
boy do i love chinese conglomerate companies with almighty control of everything
Imagine getting called 'bad boy' from a multi million dollar company
For the discord account reputation, they should add an option called: "That ONE friend group" where you can only apply it to one of your group chats and then no one can report you or anyone else in it.
nice idea! discord would like that!
sounds great in theory but i can see people using that to share illegal materials without getting reported as easily.
This is stupid as hell wtf you on
average criminal in the comment section
@@NorimaticsCriminals don’t use Discord, at least the ones with an average IQ.
Oh damn they're adding hardware keys? Nice, ive beeb meaning to get around to getting a pair of those
The concept sounds interesting, The MFA is very useful if you will have some problems
good to see that discord is at least making an effort to improve their trust & safety/support department, although it is still a long way to be considered "decent"
I doubt they'll show anyone's actions taken for who you've reported. Mainly because back when the email system let you do it, they specified in the email that they can't share actions taken for privacy reasons.
"Please note that for privacy reasons, we're not able to share the specifics of the action taken, if any."
the Western alternative to Social Credit
the security key authentication sounds great
been meaning to get one
Me when social credit system 🔥🔥🔥🔥🔥
that red bold sit looks too menacing
Did Discord just implement a social credit system?
let's all have a moment of silence for ntts for being on discord
6:03 that's brilliant tbh you got me
5 years ago security keys were impossible to copy with the correct software you can copy the key on the yubi-key into a file and if you are a person who wants to steal the password send it to a remote location like a proton mail server to be encysted in their freely provided encrypted but small unless you pay cloud storage. Now the action that has to be taken for all of the software i know about to work is the user has to use the security key after the malware is installed. Most who are install security enough to get a security key will notice a unknown program running at start up on.
Yes Pretty Better LOVE YOUR VIDS BTW
Crazy didnt know they even give u a warning message I’ve never gotten that me personally I just get instant banned but glad they are updating that
Amazing work as always Discord God 😅.
Can't wait for the Security Key implementation that's a feature I already really appreciate on other software I use 🎉🎉🎉.
Bye Bye Mwah 😂 Love to hear it... I feel appreciated lol
NTTS, Android phones also act as a Security key now! They will connect via. Bluetooth to the device to authenticate after you verify your lock screen security or biometrics.
Hopefully that helps!
4:09 discord already does that to me for some reason
A company in my country was doing a sale so i bought 20 sim cards for 3$ lmao
Someone asked me how much a dozen is and i answred 12, they edited the message to say how old are you and reported it and my acocunt is now disabled and discord support still hasnt responded
update: they disabled ANOTHER ACCOUNT before even reviewing my appeal
that is so damn mean, man
Wtf
@@SocksFN they disabled another account of mine before reviewing my damn appeal
They have already had that Google Authenticator setup for your server so you as a server owner can choose if their mods/admins (including the owner) needs to provide their Google Authenticator code in order to transfer ownership, delete or modify any major setting for your server.
I have been using this feature for more than 6 months now
2FA, not necessarily Google Authenticator
@@sylv512 the point is you can still use Google authenticator/ Authy if you want that extra protection
7:37 can we appreciate this incredible stock footage
the changing background keep making me think the video is ending
This is the prove that discord takes 30 years until they release soothing. grate video!
soothing update omg!!
Looks like youtube has some notes to take
Only now has the Account Standing thing actually happened on the stable versions. Accidentally stumbled upon it as I was checking settings.
I have a yubikey, been wanting this for a while.
And yet they still didn't fix the bug that forcing the users to verified their phone numbers or gmail that has been almost a years
Social credit score systems will only push people towards the competition. Bad move for Discord, financially speaking.
You sound more energized all of the sudden lmao
I just clicked the vid to comment that discord support will never be better
that's impressive!
Bro got his priorities right "this has fantastic meme potential"
6 MOUTHS REALLY thats insane
didn't know they added brilliant moves to discord
The Join servers for you scope should be as a friend request: when a bot tries to add you to a guild, it shows you a pop up like "The integration X is asking yo to join My Awesoma Scam Guild" and then an accept, deny and a "Why I got this message?" Buttons
yoo the social credit update
I love how ppl r just rushing to the comments and smash their keyboard just to hope that they'll left history when they get a new vid notification,
So epic
Discord really pulled out the Latin on us
Lorem, ipsum dolor🔥🔥🔥🔥🔥
Me: oh that's a good update...
Discord: "Very limites"
Me: HOLY HELL!
fing finally, I've been waiting for security keys on Discord for so long. I think that's a single positive change Discord ~~did~~ will do (hopefully) ever since they changed their font on the logo.
discord's current report feature is so bad, my discord account got randomly banned for "sharing personal or private information of another user" and my appeal was denied
imagine reporting someone that’s so sad
Still waiting for them to add a recovery method other than 2FA and backup 😔
At risk icon is like : Danger you are in Radiation Hazard
DzikStar knows what's up
The popup with all that lorem ipsum is hilarious and I hope they keep it just for that popup cause it’s like blah blah blah TOS blah blah guidelines blah blah blah and that’s pretty funny to me
MFA will still have 0 affect against malware, because it just steals your token, and then the person who sent the malware can then import your cookie into their discord and gain full access to your account because discord just thinks its you restarting discord. adding more auth wont do jack.
I wonder how great account impersonation will work- considering since if you got a name first when the names changed...and took someone else's you didn't know had your name- then they'll report you for account impersonation even though you didn't know
Adding a social credit score to discord woohoo! (1984?)
When is discord one account policy? Glory to the DDP!
discord making a bad update for the 1592143th time
and once your fingerprint signature is compromised, you're gonna have to get a new thumb ...
The join server permission would be way more secure if it was a one-time use thing, Where a user grants an app permission to join on their behalf, and then the app can join to you precisely 1 server (or "guild") before the user has to re-grant that permission. Or for edge cases such as apps that want to join you to 2 or more servers at once, eg. "Join support & community servers at the same time" sort of scenario, Only allow the app to join servers for you for a few minutes. I do agree that this "infinitely join until un-authorized by user" is definitely a security issue, but removing the feature isn't the only solution to this problem.
I don't think the feature is even useful at all for anything other than scams / annoying scenarios or the workaround
Counter argument: They can just send you a link to join manually
I wonder if the 5 reputation steps will be bypassable by a coordinated attack by a single guy maliciously reporting you from multiple accounts to instaban. Kinda like you can get 3 youtube strikes from daughter companies of the same entity or even from the same source in short span. And ofcourse we know this system will be automated, without human reviewer, until you try to appeal, which will be too late.
Being able to make a new account if your old one gets in trouble has always been a problem for anything free and occasionally even paid for services. Not really much they can do
Now that's a lot of Lorem ipsum
Dolor sit amet
They should really add a report system where you can report something in a vc. For example I'm in the chibimation discord server. There are so many damn 10 and under users it's almost as if the server might get banned if I report another user. If I go and message that user are we even sure that the user will even tell me their age?
Nts, do you use any *legal addons for discord, or just for video and showin us new updates on discord other versions?
"remember, respect is everything!"
Love you
I hope discord Support actually get a lot better
2FA is only effective when it works in the model of "don't trust the client/user"
i really hope they add support for security keys soon
totally won't be abused
Yeah, my friend got randomly got account at risk and he had to have the punishment of that this likely is a scammer for three days and he was super annoying and we were trying to contact him but everything was weird but it still works though so yeah
I know that I am very smart, thanks NTTS
Theres still no point in MFA when malware can steal your token from your system, i want them to store the token more securely