I made a mistake. Instead of compiling all the content into a single lengthy video, it would have been better to create smaller, more watchable clips, sort of like episodes in a playlist.
I disagree. I couldn't figure out how to sort my WAN out for pfsense. This saved me bacon as google, reddit, bell forums, DSL forums were all very unhelpful or diverged too much into the "I wish it was like HH3000 SFP crap"
You're an absolute legend for this, thank you sir 🙏 On a different note, this might come handy for those who also have Bell Home Phone too. After I followed the video successfully, my Bell Home Phone stopped working. Tried rebooting, cord checking etc. Nothing worked. What fixed it was, I called Bell and they did some magic on their end and it started working again. Hope this helps!
Wow… this video is very informative. My setup hub 4000 -> ubiquity udm (not the pro version) I did exactly what said in the video : Disable wifi but I kept the tv wifi Change the internet password Canada12 my custom password Config the udm with the pppoe with the username and the new password Everything is working very fine :) Next step is the vpn with the public ip
@Tech_NO_Tech This is exactly what I’m talking about. You listened, paid attention, and were able to recreate it. You’re the type of person we would hire-someone capable of following a procedure manuals.
thank you very much for this video, it's been more than a year since I looked for a video to bypass the bell 4000 hub. I can finally use my unifi Dream Machine Pro
You're welcome. What are your speedtest.net results, and which Bell package do you have? I'm curious if the CPU in your Dream Machine Pro is fast enough for PPPoE.
You Gotta Pump Those Numbers Up, Those Are Rookie Numbers. Here are my numbers: th-cam.com/video/1Z4sbUoAy5c/w-d-xo.html 1056 Mbps, that's nice they're giving you extra overhead. But seriously, what's wrong with the upload? is the CPU being maxed out on your Dream Machine Pro, what was the CPU utilization when you were doing upload test? My other guess is that you conducted the speed test at a time when others in the neighborhood were also uploading, which can affect bandwidth. I've noticed that sometimes my 3000 Mbps drops to around 2500 Mbps after midnight.
Thanks for the instructional - I had found a lot of instructions for the DMZ route but I wasn't getting _anywhere_ near full speed using that method. PPPoE is seamless.
You're Welcome. Yes, in this situation, PPPoE is a better option than using DMZ. Ideally, in the perfect world would prefer not to use PPPoE, because even this standard has its problems, especially when compared to simply obtaining a public routable IP address from ISP's DHCP server, similar to what Rogers does with their gateway units when they are put in bridge mode.
@I_OptimusPrime You're welcome. Really wish more people would subscribe to the channel. Since this video was uploaded on January 1, 2024, it’s only gained 129 subscribers.
Good video dude. I see a lot of people using the pppoe with UniFi stuff and claiming that they have speed loss from it. Do you get the same speeds after the pfsense as you would if you were testing without it?
Thanks Yes, I am achieving full bandwidth. The reason UniFi users might experience slower bandwidth is likely due to their systems having slower CPUs. I actually addressed this issue in a specific video, which you can view here: th-cam.com/video/jpdQ9cstvxU/w-d-xo.html. Here's the speed test video meme th-cam.com/video/1Z4sbUoAy5c/w-d-xo.html
When did you actually put the bell router in bridge mode? I may have missed it but if you don't spoof the bell router and change the PPoE password to an incorrect password then both the bell and your own PFSense router will log into the bell network using the smae PPoE credentials
There are a few reasons why it's a bad idea to configure DMZ on the Giga Hub. The pfSense WAN interface will still have a private IP address. Additionally, it still involves double NAT, depending on someone's definition.
Call Bell to get a password? Aren't they supposed to only keep a hash of the password for security reason? On Windows (and everywhere else except Bell it seems), the password go through a hashing algorithm and only this hash is kept in the database and it is not possible to reverse it to get the password, keeping it secure. On each following login, the same algorithm is applied to the password you entered and THE HASH is compared. This means, with Bell, a hacker can access all the passwords of every modem and enter our home network...
Yes, if you call Bell, they might have a hard time understanding what you're asking for. I'll provide you with the PPPoE credentials eventually as I mentioned in the video. If you want to discuss security, let's delve into PPPoE exploits. It seems this is the consequence when a company is managed by baby boomers, according to some individuals I've spoken with who work at Bell. It's 2024, and we still don't have IPv6 for residential users.
Yes, all gateway units support the PPPoE connection method. Even if you're not using pfSense, you should be able to set up a PPPoE connection on your gateway unit by following this tutorial.
Thanks for your reply. Unfortunately I’m struggling a bit because my ISP doesn’t use pppoe, what I’ve read is you just have to tag the vlan 35 and that should be it. Cant seem to get it to work though.
@MatthewTabor8 Not all gateway units have VLAN support; however, pfSense, OPNsense, and most enterprise equipment do. If you're with Bell in Ontario, you'll still need to know your PPPoE credentials. After configuring the VLAN, you'll need to configure your PPPoE on the gateway unit. I briefly looked at the specs of your ER605, and it does support VLANs, but it might not support VLAN configuration on WAN interfaces. We don't use TP-Link gateway units in any production environments at all, as we see them somewhat mediocre compared to pfSense, OPNsense, or UniFi.
Thank you for sharing the video. I've effectively configured my UniFi UDR (not UDM Non-Pro) with PPPOE. However, I'm encountering suboptimal performance, achieving only 600.21Mbps download and 427.07Mbps upload on my 1.5GB Fibe connection. Despite observing CPU utilization peaking at 41% and memory usage at 56%, I remain uncertain about additional measures to enhance throughput, aside from exploring the Advanced DMZ configuration. Very frustrating.
You're welcome. I briefly reviewed the specifications of your UniFi UDR, and it appears to be lacking, particularly in terms of the processor. Additionally, if I were you I would stay away from Ubiquiti when it comes to firewalls/routers. I recommend watching this video, which discusses the poor performance associated with PPPoE: th-cam.com/video/jpdQ9cstvxU/w-d-xo.html
This was posted in January and it seems the UI is already changed. I cant find the modem password change link that you show. I guess ill have to call them
You might indeed need to call them. Typically, we receive the PPPoE credentials from the technician installing the service, so we don't bother calling. However, this is only possible if you're having a business package installed. When it was a residential technician, they often had no idea, and I ended up calling Bell to get the PPPoE credentials. My understanding is that Bell aims to simplify the installation process as much as possible for their technicians, primarily because the individuals they train are often not initially involved in IT. They aim to avoid mistakes, and I don't blame Bell for taking this approach. It's quite challenging to find people with the specific skills needed.
What is the point to using this bridge mode? I’m using google mesh wifi system in my home. I have both my bell modem wifi and my mesh wifi working together. I have separated devices to manage wifi traffic as well between google wifi and bell modem.
One of the primary reasons for addressing this issue is to avoid double NAT, which it seems you are experiencing. You're incorrect; technically, they can't work together. Oof th-cam.com/video/ye0xG_QUI0A/w-d-xo.html it appears you have multiple Wi-Fi access points in your infrastructure, from various manufacturers, and they are undoubtedly causing interference. I bet your neighbors love you, not. Disable Wi-Fi on your Giga Hub and put it in bridge mode. Basically follow the instructions of this tutorial.
That question has already been addressed in the video concerning how to access the Giga Hub, including two examples, if I recall correctly. You should still be able to access the Giga Hub web interface even after the PPPoE client on pfSense has been enabled. Additionally, there could be many other reasons why you're unable to access it. It's possible that something was misconfigured, or the configuration on your pfSense box or Giga Hub might differ from mine. The issue could stem from a variety of factors.
It's improbable that it will happen, given that Bell gateway units utilize custom firmware designed exclusively for their infrastructure. This specialized firmware accommodates various VLANs dedicated to VoIP, IPTV, and Internet services, each configured to align with the specific needs of their network. Likely, there are also numerous other features integrated into the firmware that Bell considers essential.
@@Tek4You- Im sure there is trick to make it compatible as the Ebox service brand is renting Bell services. Some people woudnt mind not having the IPTV and Voip services as most of everything goes thru internet anyways and would only be of installing the appropriate apps.
Let's hypothetically say it is possible to utilize the Hub 4000 or the Giga Hub with EBOX. Here are a few reasons that come to my mind why it's not worth it: 1. This goes against EBOX's terms of service. 2. It's not worth the time, especially considering mine and probably everyone else's as well. (For instance, I can definitely replace capacitors on an old LCD monitor, but in the end, it would be cheaper and better for me just to buy a new and unexpensive IPS monitor.)
Thanks for the video. I have a question: after this PPPoE/bridge mode maneuver, what IP address will a laptop (I have kids in the house...) obtain if physically connected to an other Giga LAN port? Same public IP or an other private LAN?
Your question is a little bit confusing, but it still makes a degree of sense. If you connect your laptop to any of the four one-gigabit-per-second Ethernet ports on the Giga Hub, the laptop will obtain a private Class C IP address within the range of 192.168.2.0/24 by the DHCP pool of the Giga Hub, provided you have not disabled or modified the DHCP server on the Giga Hub. Additionally, for technical reasons, you cannot have the same public IP address assigned to multiple routers. However, there are methods by which this can be achieved.
No problem. If it were up to me, I would configure a separate network on my pfSense for my kids and implement a variety of filters to block different websites, services like Tor networks, and any other potentially harmful content to protect them. Additionally, I would log their activities. Even have time conditions. "You don't need to confess your sins to a priest anymore; just ask your IT admin. They've seen everything."
None, DMZ does not solve the issue of not having a public IP address on the WAN interface of your Eero router, which is why we don't use this option at all.
Uhh, turns out Bell Aliant doesn't use PPPoE, they use DHCP. I was wondering why I couldn't get the b1 username like you did at 11:58. And even after I called the customer service, they had absolutely zero idea what I was talking about.
Yes, outside of Ontario, Bell operates slightly differently when it comes to their network. I wouldn't be surprised if they're not utilizing PPPoE at all. By the way, did your personal gateway unit get a public IP address or a private IP address on the WAN interface? Some people think they have their ISP's gateway unit in bridge mode or have disabled gateway functionality, but their personal gateway unit is still behind the NAT. Additionally, Bell in Ontario technically uses a DHCP server; they just have this extra legacy authentication step of using PPPoE. It's not like the TERAGO network, where you're given a public static IP address that you have to manually enter into your router's WAN interface.
How do you know that the IP address 10.50.44.193 I’m pinging from pfSense belongs to the Giga Hub management interface in order to perform remote management? Especially when the ping average is 1.879 ms and that’s not even sub-milliseconds.
@@Tek4You- : To clear any ambiguities you should print out the routing table on your pfsense box using the "route -n" command (Linux) or the "netstat -r" (BSD) - it would indicate the metric (e.g. number of hops) of where that 10.50.44.193 is located (usually the smaller the number the closer) - and also some flags that could be useful.
@djsixottawa Oh yeah, that's right, I forgot about those tools. Or perhaps I already looked into this and didn't find anything interesting. For pfSense, there's no need for these commands since there is a GUI version. IPv4 Routes: 10.50.44.193 link#28 UH 52 1492 pppoe0 Traceroute: 1 10.50.44.193 3.424 ms 3.434 ms 4.499 ms
Maybe it's because you bypassed Bell's Giga Hub instead of using it in bridge mode. I had no issue using Bell's Fibe TV app on my Android over my TP-Link business-class Wi-Fi access points, even casting it to my TVs. On top of that, the TVs are on a separate subnet from the Android phone. Update: Now that I think about it again, I don't believe that should be an issue.
Great video, however it didn't work with my TPLink router. Followed all steps, after setting up PPPoE the router shows internet connection is ok. Router has public IP address and also shows Bell DNS servers which tells me that internet connection is ok. However any device connected to the router can't reach internet. Strangely, GigaHub it doesn't show router connection under my devices, when I check status it shows that port is up and data exchanges. Not sure if TPlink requires some extra settings, but I hit the limit of my networking knowledge here. It seems like GigaHub for whatever reason blocking all internet traffic from router, but somehow gives router connection.
Thanks. It sounds to me like there might be an issue with the TP-Link router's local DNS server. Try pinging Google's DNS server at 8.8.8.8 from a system connected to the TP-Link router to see if you get a response. If you do, then there's definitely an issue with the DNS server on the TP-Link router. In that case, you will need to change the upstream DNS server to 8.8.8.8 on the TP-Link router. By default, a router will utilize whatever DNS server is provided by the ISP. In most cases, in my experience, the majority of them are somewhat poor. I wouldn't be surprised if Bell's DNS server is blocking third-party routers. Most of our setups do not utilize the ISP's DNS server; we use our own DNS server, and in this tutorial, I used Google's DNS server.
@@Tek4You- Thank you for your reply. I got it working. In TPLink router, for whatever reason NAT was disabled by default and this setting is not visible unless in advanced mode. As soon as I enabled NAT it worked. Now, I shutdown Bell wifi and moved all devices to TPLink router, and definitely overall network performance visibly improved. Tested internet speed from multiple devices and now it is stable. So, this Bell GigaHub quite a poor router, maybe only good for 1-4 devices. I tested speed with only one laptop connected it was over 1 gig. As soon as I started to add devices on the GigaHub I could see how speed started to go down, and in comparison, TpLink mid-range router has no issues at all. Thank you again for your video, really helpful.
@dmytrorozhkovych3500 Wow, that's very bizarre to have NAT disabled by default. I've never heard of that, and I haven't even seen consumer-grade gateway units that allow for NAT to be disabled. Then again, I don't have time to mess around with consumer-grade hardware. It's interesting to hear that the performance drops dramatically on the Giga Hub. Once again, we never tested it for performance with multiple devices connected to it. In my testing, the Wi-Fi was okay.
After setting up PPoE, I'm not able to ping or access Bell's GigaHup UI from my PFsense LAN. Is there a special rule I need to configure in my PFsense? In other words, from your setup, are you able to access 192.168.2.1 from 192.168.1.100?
@bermshield Yes, a few things need to be configured on pfSense to access the external network 192.168.2.0/24 through the WAN interface. But why would you want to do that if the job is already done? You could always connect a laptop directly to the Giga Hub for that kind of access.
i switched from Bell to rogers and i forgot to ship the giga hub and they made me to pay the full price for the modem now i own the modem and my question is can i use bell modem as access point using rogers modem because bell has WIFI 6e on their modem?
Yes, it is possible to use Bell's residential wireless gateway unit, the Giga Hub, as a Wi-Fi access point in conjunction with other routers. However, I would strongly recommend considering the return of the Giga Hub in favor of purchasing a business-class Wi-Fi access point, especially now that Wi-Fi 7 access points are available to the public. Could you share how much you had to pay Bell for this Giga Hub?
Hello you mentioned disconnecting WIFI from Giga Hub will bring down the Fibe TV but connecting directly to the Giga Hub is still an option? This will then get a private IP from Giga Hub and not my own router, is that correct? I usually put devices like this on separate VLANs, but if its receiving a diff IP than the rest of my private network, I wont have this option right?..............I guess im a little confused at to why the Fibe TV stops working? Why cant i just plug it into my own router once PPPOE is configured? Sorry very new to all this.
Yes, but there might be another Wi-Fi network hosted by the Giga Hub that is hidden and cannot be turned off by the end user. It's specifically designed for IPTV services. Yes, Giga Hub DHCP server will provide a private IP address. Your question about VLANs is somewhat unclear to me. Your Fibe TV service may have stopped working when you disabled Wi-Fi on the Giga Hub, was the service functioning before you disabled Wi-Fi? The reason why Bell fiber TV receivers will not work even if connected to another router that is handling PPPoE as a client is because the Bell fiber TV service operates on VLAN ID 36, and VLAN traffic cannot be passed through PPPoE. Keep in mind that what you're attempting to do is beyond what an average consumer and even some network technicians might handle. It has come to my attention that there are increasingly fewer skilled network engineers who thoroughly understand all these technologies and how they function together.
@@Tek4You- Thank you for the response, make sense. So Ideally i would still run an Ethernet from my Fibe TV box directly to the GH after disabling all WIFI, this would work it sounds like? As for keeping my private network segregated from Bell TV Box, this essentially will automatically happen because the Bell Fibe TV will receive a different IP directly from the GH and not my own router. Do you have an opinion on Omada ER706W and its CPU ability to process PPPoE?
Yes, it should work just fine by connecting the Fibe TV box to the Giga Hub using an Ethernet cable. I don't have a direct opinion on the Omada ER706W unit, as I've never had to deploy these units before and I normally stay away from them. I'm not a fan of these third-party gateway units; the majority of them tend to be subpar. I would recommend considering pfSense or OPNsense, and choose hardware specifications based on your needs.
If you change the PPPoE password on MyBell, does it automatically update the password on the Giga Hub, or do you need to update it manually? If so, how? thanks
@mailboxcastro45 You need to manually updated on the Giga Hub. To update PPPoE password is done through the Giga Hub web interface. I literally showed that section in the video, I guess you weren't paying attention.
ok but it missing something before 19:10 like how to setup pfSense ? Seriously i realy need to do that because the Fck/$% Bell modem blocking all port and that create problem when im gaming! can you explain this please it will be realy appreciate for many people not just me , i think so . Thanks a lot
No, nothing is missing before 19:10; this is not a tutorial on installing and conducting the initial setup of pfSense. I have a question for you, and you should also ask the same question yourself: How did you determine that the Bell wireless residential gateway unit, known as the Giga Hub, is blocking all the ports? What specific technical tests have you performed to demonstrate that all the ports are being blocked? Additionally, it's widely recognized that residential ISPs block port 25 for outbound traffic to mitigate email spam. Additionally, they may block other ports in accordance with their specific policies. Could you please clarify what specific explanation you are seeking? Your query seems somewhat unclear.
Trust me Canada123 is impossible, but Bell123 may be possible. The thing is that when you change it, the requirement is 6-8 characters with at least a number and an alphabet.
@Phil-D83 That’s what I’ve heard, and you’re probably correct about that. If I recall correctly, there were disagreements within the original pfSense team, which led to the creation of the OPNsense fork. Maybe it’s time for me to revisit OPNsense again.
Use a media converter and don't use the Bell modem at all. Not having to deal with Bell's equipment simplifies your network when it comes to troubleshooting.
Yes, a media converter is nice, but an XGSPON transceiver is even better. However, most people will not be able to afford either option as it costs around $300 CAD. Besides that, it’s definitely against Bell's terms and services to bypass the Giga Hub with a media converter or an XGSPON transceiver. The funny thing is, for their business clients, they do actually use media converters. But for most of them, the maximum you can get is 1 Gbps symmetrical bandwidth, while they provide 3 Gbps symmetrical to residential customers.
I made a mistake. Instead of compiling all the content into a single lengthy video, it would have been better to create smaller, more watchable clips, sort of like episodes in a playlist.
I disagree. I couldn't figure out how to sort my WAN out for pfsense. This saved me bacon as google, reddit, bell forums, DSL forums were all very unhelpful or diverged too much into the "I wish it was like HH3000 SFP crap"
You're an absolute legend for this, thank you sir 🙏
On a different note, this might come handy for those who also have Bell Home Phone too. After I followed the video successfully, my Bell Home Phone stopped working. Tried rebooting, cord checking etc. Nothing worked. What fixed it was, I called Bell and they did some magic on their end and it started working again. Hope this helps!
Wow… this video is very informative.
My setup hub 4000 -> ubiquity udm (not the pro version)
I did exactly what said in the video :
Disable wifi but I kept the tv wifi
Change the internet password Canada12 my custom password
Config the udm with the pppoe with the username and the new password
Everything is working very fine :)
Next step is the vpn with the public ip
@Tech_NO_Tech This is exactly what I’m talking about. You listened, paid attention, and were able to recreate it.
You’re the type of person we would hire-someone capable of following a procedure manuals.
thank you very much for this video, it's been more than a year since I looked for a video to bypass the bell 4000 hub. I can finally use my unifi Dream Machine Pro
You're welcome.
What are your speedtest.net results, and which Bell package do you have?
I'm curious if the CPU in your Dream Machine Pro is fast enough for PPPoE.
@@Tek4You- I have giga fiber and for the speed test 1,056 in Download and in uplode 797
You Gotta Pump Those Numbers Up, Those Are Rookie Numbers.
Here are my numbers: th-cam.com/video/1Z4sbUoAy5c/w-d-xo.html
1056 Mbps, that's nice they're giving you extra overhead.
But seriously, what's wrong with the upload? is the CPU being maxed out on your Dream Machine Pro, what was the CPU utilization when you were doing upload test?
My other guess is that you conducted the speed test at a time when others in the neighborhood were also uploading, which can affect bandwidth. I've noticed that sometimes my 3000 Mbps drops to around 2500 Mbps after midnight.
Thanks for the instructional - I had found a lot of instructions for the DMZ route but I wasn't getting _anywhere_ near full speed using that method. PPPoE is seamless.
What router are you using?
You're Welcome.
Yes, in this situation, PPPoE is a better option than using DMZ. Ideally, in the perfect world would prefer not to use PPPoE, because even this standard has its problems, especially when compared to simply obtaining a public routable IP address from ISP's DHCP server, similar to what Rogers does with their gateway units when they are put in bridge mode.
Woww I was exactly looking for this information only
Thanks a lot
@I_OptimusPrime You're welcome.
Really wish more people would subscribe to the channel. Since this video was uploaded on January 1, 2024, it’s only gained 129 subscribers.
Great video. Thanks a lot
You're Welcome.
Good video dude. I see a lot of people using the pppoe with UniFi stuff and claiming that they have speed loss from it. Do you get the same speeds after the pfsense as you would if you were testing without it?
Thanks
Yes, I am achieving full bandwidth. The reason UniFi users might experience slower bandwidth is likely due to their systems having slower CPUs. I actually addressed this issue in a specific video, which you can view here: th-cam.com/video/jpdQ9cstvxU/w-d-xo.html.
Here's the speed test video meme th-cam.com/video/1Z4sbUoAy5c/w-d-xo.html
When did you actually put the bell router in bridge mode? I may have missed it but if you don't spoof the bell router and change the PPoE password to an incorrect password then both the bell and your own PFSense router will log into the bell network using the smae PPoE credentials
Thanks for the video, really good and informative content shared 👍.
However, you never mentioned why's so bad idea to use advanced DMZ?
There are a few reasons why it's a bad idea to configure DMZ on the Giga Hub. The pfSense WAN interface will still have a private IP address. Additionally, it still involves double NAT, depending on someone's definition.
Call Bell to get a password? Aren't they supposed to only keep a hash of the password for security reason? On Windows (and everywhere else except Bell it seems), the password go through a hashing algorithm and only this hash is kept in the database and it is not possible to reverse it to get the password, keeping it secure. On each following login, the same algorithm is applied to the password you entered and THE HASH is compared. This means, with Bell, a hacker can access all the passwords of every modem and enter our home network...
Yes, if you call Bell, they might have a hard time understanding what you're asking for. I'll provide you with the PPPoE credentials eventually as I mentioned in the video.
If you want to discuss security, let's delve into PPPoE exploits.
It seems this is the consequence when a company is managed by baby boomers, according to some individuals I've spoken with who work at Bell. It's 2024, and we still don't have IPv6 for residential users.
Thanks for being so responsive. I have a TP-Link omada setup with an ER605 VPN router. Wondering if I can set this up similarly?
Yes, all gateway units support the PPPoE connection method. Even if you're not using pfSense, you should be able to set up a PPPoE connection on your gateway unit by following this tutorial.
Thanks for your reply. Unfortunately I’m struggling a bit because my ISP doesn’t use pppoe, what I’ve read is you just have to tag the vlan 35 and that should be it. Cant seem to get it to work though.
@MatthewTabor8 Not all gateway units have VLAN support; however, pfSense, OPNsense, and most enterprise equipment do. If you're with Bell in Ontario, you'll still need to know your PPPoE credentials. After configuring the VLAN, you'll need to configure your PPPoE on the gateway unit.
I briefly looked at the specs of your ER605, and it does support VLANs, but it might not support VLAN configuration on WAN interfaces. We don't use TP-Link gateway units in any production environments at all, as we see them somewhat mediocre compared to pfSense, OPNsense, or UniFi.
Thank you for sharing the video. I've effectively configured my UniFi UDR (not UDM Non-Pro) with PPPOE. However, I'm encountering suboptimal performance, achieving only 600.21Mbps download and 427.07Mbps upload on my 1.5GB Fibe connection. Despite observing CPU utilization peaking at 41% and memory usage at 56%, I remain uncertain about additional measures to enhance throughput, aside from exploring the Advanced DMZ configuration. Very frustrating.
You're welcome.
I briefly reviewed the specifications of your UniFi UDR, and it appears to be lacking, particularly in terms of the processor. Additionally, if I were you I would stay away from Ubiquiti when it comes to firewalls/routers.
I recommend watching this video, which discusses the poor performance associated with PPPoE: th-cam.com/video/jpdQ9cstvxU/w-d-xo.html
This was posted in January and it seems the UI is already changed. I cant find the modem password change link that you show. I guess ill have to call them
You might indeed need to call them. Typically, we receive the PPPoE credentials from the technician installing the service, so we don't bother calling. However, this is only possible if you're having a business package installed. When it was a residential technician, they often had no idea, and I ended up calling Bell to get the PPPoE credentials.
My understanding is that Bell aims to simplify the installation process as much as possible for their technicians, primarily because the individuals they train are often not initially involved in IT. They aim to avoid mistakes, and I don't blame Bell for taking this approach. It's quite challenging to find people with the specific skills needed.
What is the point to using this bridge mode? I’m using google mesh wifi system in my home. I have both my bell modem wifi and my mesh wifi working together. I have separated devices to manage wifi traffic as well between google wifi and bell modem.
One of the primary reasons for addressing this issue is to avoid double NAT, which it seems you are experiencing.
You're incorrect; technically, they can't work together. Oof th-cam.com/video/ye0xG_QUI0A/w-d-xo.html it appears you have multiple Wi-Fi access points in your infrastructure, from various manufacturers, and they are undoubtedly causing interference. I bet your neighbors love you, not.
Disable Wi-Fi on your Giga Hub and put it in bridge mode. Basically follow the instructions of this tutorial.
How do you access your Bell Giga Hub modem after enabling PPPoE? I can no longer access 192.168.2.1 any longer.
That question has already been addressed in the video concerning how to access the Giga Hub, including two examples, if I recall correctly. You should still be able to access the Giga Hub web interface even after the PPPoE client on pfSense has been enabled.
Additionally, there could be many other reasons why you're unable to access it. It's possible that something was misconfigured, or the configuration on your pfSense box or Giga Hub might differ from mine. The issue could stem from a variety of factors.
you're the goat
You hear that, everyone? I am the GOAT!
Thanks @misfitvalo
I would be interested to see how to connect the GIGA HUB 4000 to a third party provider. Like having EBOX service on the HUB 4000
It's improbable that it will happen, given that Bell gateway units utilize custom firmware designed exclusively for their infrastructure. This specialized firmware accommodates various VLANs dedicated to VoIP, IPTV, and Internet services, each configured to align with the specific needs of their network. Likely, there are also numerous other features integrated into the firmware that Bell considers essential.
@@Tek4You- Im sure there is trick to make it compatible as the Ebox service brand is renting Bell services. Some people woudnt mind not having the IPTV and Voip services as most of everything goes thru internet anyways and would only be of installing the appropriate apps.
Let's hypothetically say it is possible to utilize the Hub 4000 or the Giga Hub with EBOX. Here are a few reasons that come to my mind why it's not worth it:
1. This goes against EBOX's terms of service.
2. It's not worth the time, especially considering mine and probably everyone else's as well. (For instance, I can definitely replace capacitors on an old LCD monitor, but in the end, it would be cheaper and better for me just to buy a new and unexpensive IPS monitor.)
Thanks for the video. I have a question: after this PPPoE/bridge mode maneuver, what IP address will a laptop (I have kids in the house...) obtain if physically connected to an other Giga LAN port? Same public IP or an other private LAN?
Your question is a little bit confusing, but it still makes a degree of sense.
If you connect your laptop to any of the four one-gigabit-per-second Ethernet ports on the Giga Hub, the laptop will obtain a private Class C IP address within the range of 192.168.2.0/24 by the DHCP pool of the Giga Hub, provided you have not disabled or modified the DHCP server on the Giga Hub.
Additionally, for technical reasons, you cannot have the same public IP address assigned to multiple routers. However, there are methods by which this can be achieved.
You right, I was confused. It's all good now, works well, thanks again.
No problem. If it were up to me, I would configure a separate network on my pfSense for my kids and implement a variety of filters to block different websites, services like Tor networks, and any other potentially harmful content to protect them. Additionally, I would log their activities. Even have time conditions.
"You don't need to confess your sins to a priest anymore; just ask your IT admin. They've seen everything."
What are your recommended settings for DMZ in the Hub 3000 using an Eero router?
None, DMZ does not solve the issue of not having a public IP address on the WAN interface of your Eero router, which is why we don't use this option at all.
Uhh, turns out Bell Aliant doesn't use PPPoE, they use DHCP. I was wondering why I couldn't get the b1 username like you did at 11:58. And even after I called the customer service, they had absolutely zero idea what I was talking about.
Yes, outside of Ontario, Bell operates slightly differently when it comes to their network. I wouldn't be surprised if they're not utilizing PPPoE at all.
By the way, did your personal gateway unit get a public IP address or a private IP address on the WAN interface? Some people think they have their ISP's gateway unit in bridge mode or have disabled gateway functionality, but their personal gateway unit is still behind the NAT.
Additionally, Bell in Ontario technically uses a DHCP server; they just have this extra legacy authentication step of using PPPoE. It's not like the TERAGO network, where you're given a public static IP address that you have to manually enter into your router's WAN interface.
The address your pinging is for remote management of the unit
How do you know that the IP address 10.50.44.193 I’m pinging from pfSense belongs to the Giga Hub management interface in order to perform remote management?
Especially when the ping average is 1.879 ms and that’s not even sub-milliseconds.
@@Tek4You- : To clear any ambiguities you should print out the routing table on your pfsense box using the "route -n" command (Linux) or the "netstat -r" (BSD) - it would indicate the metric (e.g. number of hops) of where that 10.50.44.193 is located (usually the smaller the number the closer) - and also some flags that could be useful.
@djsixottawa Oh yeah, that's right, I forgot about those tools. Or perhaps I already looked into this and didn't find anything interesting. For pfSense, there's no need for these commands since there is a GUI version.
IPv4 Routes:
10.50.44.193 link#28 UH 52 1492 pppoe0
Traceroute:
1 10.50.44.193 3.424 ms 3.434 ms 4.499 ms
@@Tek4You- So: one hop away gives the answer :)
I bypassed my bell modem and running Pfsense on a mini pc. Issue is I can’t stream video through the bell fibe tv app, I get an error. Any ideas?
Maybe it's because you bypassed Bell's Giga Hub instead of using it in bridge mode. I had no issue using Bell's Fibe TV app on my Android over my TP-Link business-class Wi-Fi access points, even casting it to my TVs. On top of that, the TVs are on a separate subnet from the Android phone.
Update: Now that I think about it again, I don't believe that should be an issue.
Great video, however it didn't work with my TPLink router. Followed all steps, after setting up PPPoE the router shows internet connection is ok. Router has public IP address and also shows Bell DNS servers which tells me that internet connection is ok. However any device connected to the router can't reach internet. Strangely, GigaHub it doesn't show router connection under my devices, when I check status it shows that port is up and data exchanges. Not sure if TPlink requires some extra settings, but I hit the limit of my networking knowledge here. It seems like GigaHub for whatever reason blocking all internet traffic from router, but somehow gives router connection.
Thanks. It sounds to me like there might be an issue with the TP-Link router's local DNS server. Try pinging Google's DNS server at 8.8.8.8 from a system connected to the TP-Link router to see if you get a response. If you do, then there's definitely an issue with the DNS server on the TP-Link router. In that case, you will need to change the upstream DNS server to 8.8.8.8 on the TP-Link router. By default, a router will utilize whatever DNS server is provided by the ISP. In most cases, in my experience, the majority of them are somewhat poor.
I wouldn't be surprised if Bell's DNS server is blocking third-party routers. Most of our setups do not utilize the ISP's DNS server; we use our own DNS server, and in this tutorial, I used Google's DNS server.
@@Tek4You- Thank you for your reply. I got it working. In TPLink router, for whatever reason NAT was disabled by default and this setting is not visible unless in advanced mode. As soon as I enabled NAT it worked. Now, I shutdown Bell wifi and moved all devices to TPLink router, and definitely overall network performance visibly improved. Tested internet speed from multiple devices and now it is stable. So, this Bell GigaHub quite a poor router, maybe only good for 1-4 devices. I tested speed with only one laptop connected it was over 1 gig. As soon as I started to add devices on the GigaHub I could see how speed started to go down, and in comparison, TpLink mid-range router has no issues at all. Thank you again for your video, really helpful.
@dmytrorozhkovych3500 Wow, that's very bizarre to have NAT disabled by default. I've never heard of that, and I haven't even seen consumer-grade gateway units that allow for NAT to be disabled. Then again, I don't have time to mess around with consumer-grade hardware.
It's interesting to hear that the performance drops dramatically on the Giga Hub. Once again, we never tested it for performance with multiple devices connected to it. In my testing, the Wi-Fi was okay.
Can I use a Giga hub router as a WiFi extender?
No, you can't. Bell's Giga Hub was not designed for that. You're better off using Ubiquiti access points and configuring their mesh feature.
After setting up PPoE, I'm not able to ping or access Bell's GigaHup UI from my PFsense LAN. Is there a special rule I need to configure in my PFsense? In other words, from your setup, are you able to access 192.168.2.1 from 192.168.1.100?
@bermshield Yes, a few things need to be configured on pfSense to access the external network 192.168.2.0/24 through the WAN interface.
But why would you want to do that if the job is already done? You could always connect a laptop directly to the Giga Hub for that kind of access.
i switched from Bell to rogers and i forgot to ship the giga hub and they made me to pay the full price for the modem now i own the modem and my question is can i use bell modem as access point using rogers modem because bell has WIFI 6e on their modem?
Yes, it is possible to use Bell's residential wireless gateway unit, the Giga Hub, as a Wi-Fi access point in conjunction with other routers. However, I would strongly recommend considering the return of the Giga Hub in favor of purchasing a business-class Wi-Fi access point, especially now that Wi-Fi 7 access points are available to the public.
Could you share how much you had to pay Bell for this Giga Hub?
Hello you mentioned disconnecting WIFI from Giga Hub will bring down the Fibe TV but connecting directly to the Giga Hub is still an option? This will then get a private IP from Giga Hub and not my own router, is that correct? I usually put devices like this on separate VLANs, but if its receiving a diff IP than the rest of my private network, I wont have this option right?..............I guess im a little confused at to why the Fibe TV stops working? Why cant i just plug it into my own router once PPPOE is configured? Sorry very new to all this.
Yes, but there might be another Wi-Fi network hosted by the Giga Hub that is hidden and cannot be turned off by the end user. It's specifically designed for IPTV services. Yes, Giga Hub DHCP server will provide a private IP address. Your question about VLANs is somewhat unclear to me. Your Fibe TV service may have stopped working when you disabled Wi-Fi on the Giga Hub, was the service functioning before you disabled Wi-Fi? The reason why Bell fiber TV receivers will not work even if connected to another router that is handling PPPoE as a client is because the Bell fiber TV service operates on VLAN ID 36, and VLAN traffic cannot be passed through PPPoE.
Keep in mind that what you're attempting to do is beyond what an average consumer and even some network technicians might handle. It has come to my attention that there are increasingly fewer skilled network engineers who thoroughly understand all these technologies and how they function together.
@@Tek4You- Thank you for the response, make sense. So Ideally i would still run an Ethernet from my Fibe TV box directly to the GH after disabling all WIFI, this would work it sounds like? As for keeping my private network segregated from Bell TV Box, this essentially will automatically happen because the Bell Fibe TV will receive a different IP directly from the GH and not my own router. Do you have an opinion on Omada ER706W and its CPU ability to process PPPoE?
Yes, it should work just fine by connecting the Fibe TV box to the Giga Hub using an Ethernet cable.
I don't have a direct opinion on the Omada ER706W unit, as I've never had to deploy these units before and I normally stay away from them. I'm not a fan of these third-party gateway units; the majority of them tend to be subpar. I would recommend considering pfSense or OPNsense, and choose hardware specifications based on your needs.
If you change the PPPoE password on MyBell, does it automatically update the password on the Giga Hub, or do you need to update it manually? If so, how? thanks
I had to change it on the gigahub as well
@mailboxcastro45 You need to manually updated on the Giga Hub. To update PPPoE password is done through the Giga Hub web interface. I literally showed that section in the video, I guess you weren't paying attention.
ok but it missing something before 19:10 like how to setup pfSense ? Seriously i realy need to do that because the Fck/$% Bell modem blocking all port and that create problem when im gaming! can you explain this please it will be realy appreciate for many people not just me , i think so . Thanks a lot
No, nothing is missing before 19:10; this is not a tutorial on installing and conducting the initial setup of pfSense.
I have a question for you, and you should also ask the same question yourself: How did you determine that the Bell wireless residential gateway unit, known as the Giga Hub, is blocking all the ports? What specific technical tests have you performed to demonstrate that all the ports are being blocked?
Additionally, it's widely recognized that residential ISPs block port 25 for outbound traffic to mitigate email spam. Additionally, they may block other ports in accordance with their specific policies.
Could you please clarify what specific explanation you are seeking? Your query seems somewhat unclear.
By the way, do you know what is "port forwarding"?
Trust me Canada123 is impossible, but Bell123 may be possible. The thing is that when you change it, the requirement is 6-8 characters with at least a number and an alphabet.
I don't know about that; "Canada123" is still a horrible password when it comes to best practices.
Switch to opnsense
@Phil-D83 Are you telling me to OPNsense?
Why to OPNsense?
@Tek4You- better overall (updates, support, etc)
@Phil-D83 That’s what I’ve heard, and you’re probably correct about that. If I recall correctly, there were disagreements within the original pfSense team, which led to the creation of the OPNsense fork.
Maybe it’s time for me to revisit OPNsense again.
Use a media converter and don't use the Bell modem at all. Not having to deal with Bell's equipment simplifies your network when it comes to troubleshooting.
Yes, a media converter is nice, but an XGSPON transceiver is even better. However, most people will not be able to afford either option as it costs around $300 CAD. Besides that, it’s definitely against Bell's terms and services to bypass the Giga Hub with a media converter or an XGSPON transceiver.
The funny thing is, for their business clients, they do actually use media converters. But for most of them, the maximum you can get is 1 Gbps symmetrical bandwidth, while they provide 3 Gbps symmetrical to residential customers.