Renee, please send an email to ORDERS@FLYLADY.NET. That will go to the shipping department and Justin or Jack or Kathy can look into it. The hurricane hit in that area and it has really caused a lot of problems. Thank you for your patience.
@DrPaddiBarnes I have emailed and I still have gotten nothing, I will not recommend or buy anything else. At this point I would just like my money back!
Where is my order of book Chaos to Clean from November 10, 2024? This is a legitimate question. I have sent 2 emails this week with no answers from your customer service? So I am asking the boss.
Karen, we are so sorry you haven't gotten your book. If you will send some additional information like you order number and email address to ORDERS@FLYLADY.NET Someone at the office will check and see what's going on. The shop has been closed for a couple weeks for the holidays but they are back at work now.
@@DrPaddiBarnes I did send email to that address with all information today as well as another email to customer service. I have also emailed 2 times this week with all the necessary information. I do feel the website should state the truth about the length of shipping. The last email response from my inquiry on status of my order from Kathy dated December 12, 2024 said "Your order has not yet shipped. Per Justin, we have managed to ship most of the first class orders shipping weight of less than 1 pound through October 12th, 2024 and most of the heavier orders shipping weight of 1 pound or more through October 17th, 2024 we're shipping 3 to 10 days at a time". The reason given for the delay is the "issue with our shipping program that has been a problem for 10 weeks". Also Justin is mentioned as the one to hopefully fix this issue. Both emails have the same information, just the dates of shipping changed. It also goes into great detail about the hurricane devastation that Helene caused. I was unaware that this location was near hurricane Helene and if I had knows that they had so much trouble from the hurricane I would have not ordered the book. I think it should have been mentioned that the hurricane has put them behind by several weeks as that is understandable. But to not mention this until weeks later and state that orders ship in 2 weeks and often much sooner on the website and on my receipt seems dishonest. I'm not sure if it's the hurricane, the shipping progam or both that causes them to be at least 2 months, if not more, behind in shipping. Also taking my money before shipping does not seem correct either, especially with such long delays in shipping. Wouldn't you agree?
I never got mine from oct so I waited and waited and finally canceled. Just waiting for my credit card bill to make sure I got credited for it. I'm nervous as much as I've been thru with them with not so positive responses. Good luck. God bless.
I ordered a calendar on Black Friday as a Christmas gift and never recieved it. It still hasn’t shipped according to customer service. I had to buy a different calendar so I didn’t get behind on my schedule. I asked to have my order canceled since I bought a different one but no answer from customer service.
I never got my order from October. I e mailed and everything ibwas told to do. I finally recently canceled it. We will see when the bill comes in if my card was truly credited. Smh disappointed.
Thank you Marla. God bless you. ?🙏😍
Thank you, always.
Uniting in prayer
Good morning. Anticipating the snow at 6 CST tonight for West Tennessee ❄️🌬☃️💛
We have our POWER BACK today, thank God, so I can use battery time to watch y'all, even though on Replay.
Still waiting on my stuff since Oct.
Renee, please send an email to ORDERS@FLYLADY.NET. That will go to the shipping department and Justin or Jack or Kathy can look into it. The hurricane hit in that area and it has really caused a lot of problems. Thank you for your patience.
@DrPaddiBarnes I have emailed and I still have gotten nothing, I will not recommend or buy anything else. At this point I would just like my money back!
Sorry, I just got this one from 7 days ago.
Happy Birthday ❤
Where is my order of book Chaos to Clean from November 10, 2024? This is a legitimate question. I have sent 2 emails this week with no answers from your customer service? So I am asking the boss.
Karen, we are so sorry you haven't gotten your book. If you will send some additional information like you order number and email address to ORDERS@FLYLADY.NET Someone at the office will check and see what's going on. The shop has been closed for a couple weeks for the holidays but they are back at work now.
@@DrPaddiBarnes I did send email to that address with all information today as well as another email to customer service. I have also emailed 2 times this week with all the necessary information. I do feel the website should state the truth about the length of shipping. The last email response from my inquiry on status of my order from Kathy dated December 12, 2024 said
"Your order has not yet shipped. Per Justin, we have managed to ship most of the first class orders shipping weight of less than 1 pound through October 12th, 2024 and most of the heavier orders shipping weight of 1 pound or more through October 17th, 2024 we're shipping 3 to 10 days at a time". The reason given for the delay is the "issue with our shipping program that has been a problem for 10 weeks". Also Justin is mentioned as the one to hopefully fix this issue. Both emails have the same information, just the dates of shipping changed. It also goes into great detail about the hurricane devastation that Helene caused. I was unaware that this location was near hurricane Helene and if I had knows that they had so much trouble from the hurricane I would have not ordered the book. I think it should have been mentioned that the hurricane has put them behind by several weeks as that is understandable. But to not mention this until weeks later and state that orders ship in 2 weeks and often much sooner on the website and on my receipt seems dishonest. I'm not sure if it's the hurricane, the shipping progam or both that causes them to be at least 2 months, if not more, behind in shipping. Also taking my money before shipping does not seem correct either, especially with such long delays in shipping. Wouldn't you agree?
I never got mine from oct so I waited and waited and finally canceled. Just waiting for my credit card bill to make sure I got credited for it. I'm nervous as much as I've been thru with them with not so positive responses. Good luck. God bless.
❤❤❤❤❤❤
I ordered a calendar on Black Friday as a Christmas gift and never recieved it. It still hasn’t shipped according to customer service. I had to buy a different calendar so I didn’t get behind on my schedule. I asked to have my order canceled since I bought a different one but no answer from customer service.
I never got my order from October. I e mailed and everything ibwas told to do. I finally recently canceled it. We will see when the bill comes in if my card was truly credited. Smh disappointed.
Like your shorter hair length, looks nice
3:07 ❤️