THANK YOU SO MUCH for this video. My faucet would never have gone back together without me soaking it in hot vinegar. I had NO luck before that. The info in your video is so much more helpful than waiting FIVE hours for the Moen people to call me back to coach me on it. People like you are the glue that holds us together and the source of a lot of gratitude!!!! BTW I am a 77 year old woman who has to do these chores by myself. You are my hero!
I sure appreciate the video and you also admitting you've forgotten something to do which is a good point for people to remember when you did that thanks for the videos very appreciative
Thanks! I appreciate folks that are willing to out videos like this out there. I know it takes money out of plumbers pockets but it's nice for folks that can't always afford to call somebody every time something goes wrong.
Thanks for this video! I didn't know my very old Moen faucet model number, but it looks a lot like yours. I was able to follow your helpful video instructions for disassembly and it turned out that I have the same cartridge. So, I was able to do the repair almost exactly like you show it here, all these years later! The only problem I had was getting the brass hex nut off (had to use a shower valve hex sleeve thingy) and I couldn't find an O-Ring Kit that included the metal bearing rings so I had to use the original ones, after a good cleaning. But, it's not leaking anymore, so thank you so much!
Girl Power!! I feel smarter and more confident from watching your video! Thank you. Going to get a new cartridge today. And, thanks for the reminder about putting everything back that you took off/out. So very human of you to show a “mistake”. Good job!
Mine is about 20 years old. I need to repair it every 3 years. Still far more cost effective than a new faucet. Just need the proper tools and some patience. I always disassemble first and take the old parts with me to Lowes or Menards to ensure I'm buying the right kit. Nice video.
I could have swore I saw the two bearings come off and then as he was putting back together just one back on. I rewound the video just to be sure. Sure enough if I waited a few more seconds he caught his own error. Nice work and video.
He could have easily edited out that mistake but leaving it in gave him the chance for a learning opportunity. Well done. I like to use a thick silicone grease for lubring the o-rings. Moen sends a litte packet of the same stuff with new seals.
not sure if this applies here...this from Moen's site For non-pullout or non-pulldown faucets: This issue should be resolved by replacing the o-ring(s) inside of the spout, as well as the cartridge. The number of o-rings inside of your spout will vary depending on the model. It is essential to identify the model of the faucet in order to obtain the proper Moen service kit with the correct spout o-rings for your model; and different models utilize different sizes of o-rings. When replacing the o-rings, clean the inside of the spout and the outside of the valve body. We also recommend lubricating the spout o-rings with silicone-based grease (Moen part number 99915, included with o-ring kits). Do not use plumber's grade faucet grease, silicon sprays or any lubricant that may contain petroleum. Petroleum based lubricants may react with the rubber seals and could cause the spout to become difficult to operate. Also, the correct cartridge will need to be identified and replaced.
Thanks so much for making a video on this style faucet. I looked through quite a few videos before I found this one. I do think the seals on the bottom of that cartridge move though. I think they move in a twisting motion to change the water from hot warm to cold. Does anyone know what years Moen used this design type? Edit: Never mind about the seals on the bottom of the cartridge. You're right they don't move...
dan. does the water faucet spout on the moen model 87999 for the kitchen pull up to get it off? do you need any special tool after you get the cartridge out? all I need to do is lubricate it > very stiff to swivel the faucet. thank you , larry cone
i CAN'T get the handle off. Feels like something is holding it on from inside. The dome screws off easily and the handle is loose but won't pop off. I'm afraid to break it.
I don't know which model I have. But where there would be a set screw, there is a black plastic part over that and seems to go behind and over the handle. How do I get that out?
I got a leak last night. Water is spraying out from the bottom of the spout. Gray ring at the bottom of the spout looks like it cracked. Do I just reseat the assembly and tighten everything up, or do I need new parts? While I have the spout apart, should I go ahead and replace the O-rings as well? What about the cartridge? I think it's a Moen Chateau 7430.
Mark Richman did you ever get this issue fixed because I currently have that problem right now? I would like to know how did you fix this issue if possible!
Thanks very much for a well presented, informative, video. A related question: Why do I get black powdery stuff coming out with the water? Usually when I start the flow. If you have a diagnosis and a suggestion for repair I would appreciate hearing from you. Thanks again!
Could just be some dried out lubricant that over time turns black. I always clean all the fitting as best I can before re assembly. As long as it clears out after running the water for a bit, it shouldn’t be an issue.
After lifting off the handle, the metal part he removes next is plastic on my Moen single handle kitchen faucet and cannot be unscrewed. That is not where the O rings are either on mine. Moen drives me crazy. Their instructions refers to the parts list and tells you to do things that are not there. Worse, the guy on the phone told me the only replaceable parts were O rings and cartridge. Not true. Now after getting the cartridge replaced locally, I have to deal with them on O rings and the same model has 3 different configurations, with different cartridges and O ring kits. And finally it turns out I need a diverter too, which the guy on the phone denied ANY OTHER PARTS would be need. I should have bought Delta.
THANK YOU SO MUCH for this video. My faucet would never have gone back together without me soaking it in hot vinegar. I had NO luck before that. The info in your video is so much more helpful than waiting FIVE hours for the Moen people to call me back to coach me on it. People like you are the glue that holds us together and the source of a lot of gratitude!!!! BTW I am a 77 year old woman who has to do these chores by myself. You are my hero!
Thank you so much. I’m glad it helped you that much. I’m going to pin this comment to the top of the list. You are Awesome.
@@danjiles So are you!
I sure appreciate the video and you also admitting you've forgotten something to do which is a good point for people to remember when you did that thanks for the videos very appreciative
Thanks! I appreciate folks that are willing to out videos like this out there. I know it takes money out of plumbers pockets but it's nice for folks that can't always afford to call somebody every time something goes wrong.
Thanks for this video! I didn't know my very old Moen faucet model number, but it looks a lot like yours. I was able to follow your helpful video instructions for disassembly and it turned out that I have the same cartridge. So, I was able to do the repair almost exactly like you show it here, all these years later! The only problem I had was getting the brass hex nut off (had to use a shower valve hex sleeve thingy) and I couldn't find an O-Ring Kit that included the metal bearing rings so I had to use the original ones, after a good cleaning. But, it's not leaking anymore, so thank you so much!
Girl Power!! I feel smarter and more confident from watching your video! Thank you. Going to get a new cartridge today. And, thanks for the reminder about putting everything back that you took off/out. So very human of you to show a “mistake”. Good job!
Mine is about 20 years old. I need to repair it every 3 years. Still far more cost effective than a new faucet. Just need the proper tools and some patience. I always disassemble first and take the old parts with me to Lowes or Menards to ensure I'm buying the right kit.
Nice video.
Lifetime warranty, they will mail you the pieces free, regular mail postage paid on Scout's honor.
An excellent step-by-step video. It was very helpful and just what I was looking for. Thanks!
Nicely done. Add some lighting at the back of the sink, to give the viewer a cleaner & clearer look.
Nice video, I was able to follow thru and take off my faucet handle yay!! Thank you so much!
Thanks Dan for your excellent instructions!
Thank you so much for a well demonstrated video and great tips.
Excellent demonstration
You make me look good. Thanks. My cartridge had come apart. Put the bottom back on.(not an easy trick).
Good for now.
That’s Awesome. Thanks for watching.
I could have swore I saw the two bearings come off and then as he was putting back together just one back on. I rewound the video just to be sure. Sure enough if I waited a few more seconds he caught his own error. Nice work and video.
Thank you.
He could have easily edited out that mistake but leaving it in gave him the chance for a learning opportunity. Well done. I like to use a thick silicone grease for lubring the o-rings. Moen sends a litte packet of the same stuff with new seals.
not sure if this applies here...this from Moen's site
For non-pullout or non-pulldown faucets:
This issue should be resolved by replacing the o-ring(s) inside of the spout, as well as the cartridge. The number of o-rings inside of your spout will vary depending on the model. It is essential to identify the model of the faucet in order to obtain the proper Moen service kit with the correct spout o-rings for your model; and different models utilize different sizes of o-rings. When replacing the o-rings, clean the inside of the spout and the outside of the valve body. We also recommend lubricating the spout o-rings with silicone-based grease (Moen part number 99915, included with o-ring kits). Do not use plumber's grade faucet grease, silicon sprays or any lubricant that may contain petroleum. Petroleum based lubricants may react with the rubber seals and could cause the spout to become difficult to operate. Also, the correct cartridge will need to be identified and replaced.
Thanks so much for making a video on this style faucet. I looked through quite a few videos before I found this one. I do think the seals on the bottom of that cartridge move though. I think they move in a twisting motion to change the water from hot warm to cold. Does anyone know what years Moen used this design type?
Edit: Never mind about the seals on the bottom of the cartridge. You're right they don't move...
THANK YOU VERY GOOD instructions
Thanks Dan for the information.
Thanks for the confidence!
My pleasure. Thanks for watching.
dan. does the water faucet spout on the moen model 87999 for the kitchen pull up to get it off? do you need any special tool after you get the cartridge out? all I need to do is lubricate it > very stiff to swivel the faucet. thank you , larry cone
you HAVE to use silicone grease on O rings- plumbers grease will eat the rubber.
Does the bottom o ring sit tight on the bottom bearing, and is the bearing a hard plastic ring?
I think it is just above the plastic ring. I don't think they touch.
Thank you the hex key to get the handle off should be 7/64 or 3/32 🙂
Very helpful, thank you
Great video, thanks Dan!
Great video thank you
i CAN'T get the handle off. Feels like something is holding it on from inside. The dome screws off easily and the handle is loose but won't pop off. I'm afraid to break it.
I don't know which model I have. But where there would be a set screw, there is a black plastic part over that and seems to go behind and over the handle. How do I get that out?
I got a leak last night. Water is spraying out from the bottom of the spout. Gray ring at the bottom of the spout looks like it cracked. Do I just reseat the assembly and tighten everything up, or do I need new parts? While I have the spout apart, should I go ahead and replace the O-rings as well? What about the cartridge? I think it's a Moen Chateau 7430.
Mark Richman did you ever get this issue fixed because I currently have that problem right now? I would like to know how did you fix this issue if possible!
Unfortunately, I ended up replacing the entire faucet.
Mark Richman did you install it yourself? Was there any specific video you watched on installing it?
Hired a plumber.
Thank you Dan! We just have a loose single handle and would like to tight it. What is the name of the first tool, the small set you mentioned?
He used an Allen wrench to loosen then tighten the set screw for handle. Be sure not to over tighten the set screw, you can strip it.
Thanks very much for a well presented, informative, video. A related question: Why do I get black powdery stuff coming out with the water? Usually when I start the flow. If you have a diagnosis and a suggestion for repair I would appreciate hearing from you. Thanks again!
Could just be some dried out lubricant that over time turns black. I always clean all the fitting as best I can before re assembly. As long as it clears out after running the water for a bit, it shouldn’t be an issue.
Hello, I have no leak, beside the sensor, there is no water, What could be wrong? thank you
Thanks friend.
Hey buddy, I might help people out if you're more detailed...ie what size Allen it may be...
theres no hole in mine how do you get it apart
Heeyyy, in your initial tool suggestion you didn't include that spiffy little gouge for removing the o-rings.
After lifting off the handle, the metal part he removes next is plastic on my Moen single handle kitchen faucet and cannot be unscrewed. That is not where the O rings are either on mine. Moen drives me crazy. Their instructions refers to the parts list and tells you to do things that are not there. Worse, the guy on the phone told me the only replaceable parts were O rings and cartridge. Not true. Now after getting the cartridge replaced locally, I have to deal with them on O rings and the same model has 3 different configurations, with different cartridges and O ring kits. And finally it turns out I need a diverter too, which the guy on the phone denied ANY OTHER PARTS would be need. I should have bought Delta.
It's so damn frustrating. I'll never buy another one.
great help, however, your arm is in the way of viewing.
Very helpful. Thanks.
Glad it was helpful!