Thank you SO MUCH for this! My brother passed away a few days ago, and being able to save and archive our conversations on Facebook means the absolute world to me. You seriously made my morning, thank you!
I’m, unfortunately, in the same position and would love to do likewise with my brother’s Messenger communication. Unfortunately, even though I’m using Chrome, I’m not seeing the same options as displayed in the video. My condolences.
I appreciate that this video doesn't go on and on and on with a super-long essay wasting my time before getting to the goods. And even though it's a couple years old, the steps are more or less the same, so it's still helpful.
thanks for this it worked... except when I go to print the saved PDF file has the Facebook Header on top of every page and it covers some of the messages. I've tried adjusting margins etc and nothing seems to work. Any thoughts?
I needed my entire conversation with my wife from a year ago and your video was helpful and saves a lot of time. Thank you for the upload - however when i logged into facebook and went to settings and my information like the video suggests i had to request a copy of my information to be downloaded before i could copy to my pc. Nonetheless this video is very helpful, thank you
Mate, you are a life saver. Love your help, you don't waffle on !!! like others who love hearing their own voice!!!. You get straight to the point. I don't normally sign in and leave comments, but you made me do it. haha. Keep up the good work. Yes I subscribed
Thank you so much!! Helping someone on Messenger and we have a long-running chat that I would like to be able to search easily for information we've discussed. This will be invaluable and so much easier than the copy and paste I already did as it wasn't very clean, images were all overlapping text. Overall, this will be so much help cuz easily can convert PDFs to Word and the like. Really appreciate your clear video with examples!!
Fantastic! You're a legend. Easy to follow video, everything worked, even your tone of voice - calm, simple, directed logically - well done. I'm grateful for your work
It's so frustrating to find a video that is so very helpful and see so many unanswered questions in the comments. If you would, please follow up to these lovely people who are asking questions. Please. I'm one of them! I'm waiting on your answer to one of the many questions below, thanks!
Hi Kristina. I’ll try to help you. Can you ask your question again? I have over 1200 videos and I spend a lot of time answering questions and updating my videos. Really trying my best to keep up
@@Howfinity I tried to clarify some questions in my comment today (09/18/22) above. Went deep into detail for those who aren't familiar even with moving around their FB account.
@@jh4675 hey could you help me? It only shows medias but also not all of those i cant find messages htmls.. And also when i click downland facebook gives me more than one file like 5 or 9 files i get confused which to download
Actually, I found a problem, not with your description, but with the process itself. The pdf contained the photos that I had uploaded, but it did not contain the photos that my friend had uploaded. This seems to be a general feature of the Facebook print or save. Messenger apparently saves the photos and references them. But, if they're not on my computer, they don't show the photo. I'll have to research this question further.
@@ronaldb1656 Sorry, goofed and I misunderstood your comment actually. You are right and I haven't been able to find any other workaround for the other user's links or images other than what I had been doing before this...just selecting the whole chat in Messenger and pasting into a Word or Libre document. It works for all but it leaves images hanging a bit off the left margin and wastes a ton of space.
Hey, is there a new way to do it? I know with all the corporate upheaval, it seems like now it ALL has to be requested. I'd appreciate any insights......
hi i already downloaded mine but it only shows the images, gifs that was used in the messenger, i cant find the actual chat conversation.. may i know how can i open it? thanks!
@@aska2349 It was posted same day as your reply beginning with the following: "Aha, I do appreciate this, but there are a lot of other steps that might be needed as their absence may confuse users as we see below." Simple search for my username "J H" finds all. For me on PC, my long info reply shows up just below this primary comment as another independent comment to the video.
@@conancube5522 No, sorry. I never did find a way to do what I needed to do. I needed evidence because someone who crashed into my car said they'd pay on the messages, but changed their mind. I just took screenshots in the end as evidence by using CTRL + Print Screen key, then pasting into "Paint", & saving images.
Since all the files are in HTML is there a way to put them back together with photos? When you print them in PDF to the pictures get put in sequence where they came from if there was any pictures within the messages
This is so strange. I did all of the steps but large chunks of the conversation are missing. Totally randomly thought the PDF.. any thoughts or advice? 😆
I tried this and when I opened the zip file, all I received was photos and videos from just certain chats. Not from everyone. I wanted the text also. Do you know what I might have done wrong. Thank You
Hello, I need to download a message but for the life of me I cannot find that arrow in Facebook to even get to the settings & privacy to begin. Please advise. Thank you
In current version of FB, I had to click on my picture icon at the top right of my FB page (on PC). In dropdown box, choose "Settings & Privacy," then "Settings." In left list choose "Your Facebook Information."
Excellent tutorial. However, is there a way to format oldest to newest? I downloaded a convo but its going from newest to oldest meaning you'd have to scroll all the way to the end and read up to follow. Thx
I'm desperate to do this. I need all the conversation for important appointment in 2 days time but my version of FB on the computer doesn't have those options in the download section!? Please help!
please help!! i downloaded my data but when i open the messages folders for each convo, there is no html even though i selected it? similarly, the main and only html page that was called 'start_here' doesn't let me click on any of the messages because i get the following error: Your file couldn’t be accessedIt may have been moved, edited or deleted. ERR_FILE_NOT_FOUND
Also (see my previous comment) (below, I hope) I had to go through a number of other things to do this, and then after all of that, I could not find the .pdf file on my laptop in documents or downloads when using details view and selecting by date and finding today's date. I hope you can help me with this. Perhaps you could add a comment to this current video to refer us to an updated tutorial video. I will check back on this video soon. THANKS!
I just done the same thing as what is instructed here, but after i downloaded, i opens it in a winrar, and there is no html file although i downloaded it into html file. Can someone help me pls?
I've followed the steps to downloading my messenger messages and when I access the page that has the list of names for me to choose from that is where the problem happens. I click on a name and I get, "file can't be found". I've tried it in the c:/users, the html file under the name and under the data folder and even on my hd where I downloaded the zip file. No where can I open the html. I still get the "file not found". any ideas on how to fix this?
I'm hoping this is set up in chronological order, the last time i needed to do this, it was backwards, newest messages were at the top and oldest were at the bottom... fingers crossed
Hello, when i click the message in zip file, it appeared "extracting" before it opens. Just wanna ask, is it safe that my message is extracting when i clicked? Coz im afraid that my laptop might get virus. Hope you'll response this. Thank you!
Extracting typically just means opening a zip file. And since it’s coming from Facebook directly, I don’t think it will have a virus. But I would still be cautious and do this at your own risk since I’m not aware of your set up
Hi can i ask ? I already download the file but I'm planning to delete my Facebook soon but can you still open the file after you deleted your Facebook account ?
Would seem if you download the file and save as PDF, you lose no Messages if you delete your Facebook account. However, if you want all the other FB stuff, you'd have to download all that as well which may be a heck of a huge file. Might have to do it in bits.
Thank you SO MUCH for this!
My brother passed away a few days ago, and being able to save and archive our conversations on Facebook means the absolute world to me. You seriously made my morning, thank you!
I started my download... but nothing nhappens.. whatsnow?? need to wait? i mean in the video copy was made in 2 sec
@@Fegyo98 I didn't have any problems, it backed everything up for me. What browser are you using?
I’m, unfortunately, in the same position and would love to do likewise with my brother’s Messenger communication. Unfortunately, even though I’m using Chrome, I’m not seeing the same options as displayed in the video.
My condolences.
This is great for "evidence of an ongoing relationship" as printed proof for my wife's immigration process. Thanks so much.
Me too , I'm glad this is here.
Did it work? Putting them in a word format .?
straight to the point, not a lot of glitz or special effects, informative and it works....you really don't understand how TH-cam works🤣
Lol taking a different approach for people that don’t have time for the flashy stuff
I appreciate that this video doesn't go on and on and on with a super-long essay wasting my time before getting to the goods. And even though it's a couple years old, the steps are more or less the same, so it's still helpful.
thanks for this it worked... except when I go to print the saved PDF file has the Facebook Header on top of every page and it covers some of the messages. I've tried adjusting margins etc and nothing seems to work. Any thoughts?
Can you make an updated video on how to do this very same thing with meta
This is great. I just almost got scammed and I wanted to have a copy of the messenger convo just in case.
I needed my entire conversation with my wife from a year ago and your video was helpful and saves a lot of time. Thank you for the upload - however when i logged into facebook and went to settings and my information like the video suggests i had to request a copy of my information to be downloaded before i could copy to my pc. Nonetheless this video is very helpful, thank you
Mate, you are a life saver. Love your help, you don't waffle on !!! like others who love hearing their own voice!!!. You get straight to the point. I don't normally sign in and leave comments, but you made me do it. haha. Keep up the good work. Yes I subscribed
Thank you so much!! Helping someone on Messenger and we have a long-running chat that I would like to be able to search easily for information we've discussed. This will be invaluable and so much easier than the copy and paste I already did as it wasn't very clean, images were all overlapping text. Overall, this will be so much help cuz easily can convert PDFs to Word and the like. Really appreciate your clear video with examples!!
I started my download... but nothing nhappens.. whatsnow?? need to wait? i mean in the video copy was made in 2 sec
Thanks, Gentleman for saving my 5 mints. Lots of blessing to you!
Man you the man !!! thank you for this save my relationships with my new wife 2022 !!!
It doesn't look like this process works any longer. You can download profile but not messages. By chance do you have an update?
Fantastic! You're a legend. Easy to follow video, everything worked, even your tone of voice - calm, simple, directed logically - well done. I'm grateful for your work
can we get deleted msgs from this process ??
Thank you for a great tutorial. It helped me with my small claims court documentation.
It's so frustrating to find a video that is so very helpful and see so many unanswered questions in the comments. If you would, please follow up to these lovely people who are asking questions. Please. I'm one of them! I'm waiting on your answer to one of the many questions below, thanks!
Hi Kristina. I’ll try to help you. Can you ask your question again? I have over 1200 videos and I spend a lot of time answering questions and updating my videos. Really trying my best to keep up
@@Howfinity thanks for the response. 🙂
@@Howfinity I tried to clarify some questions in my comment today (09/18/22) above. Went deep into detail for those who aren't familiar even with moving around their FB account.
@@jh4675 hey could you help me? It only shows medias but also not all of those i cant find messages htmls.. And also when i click downland facebook gives me more than one file like 5 or 9 files i get confused which to download
Actually, I found a problem, not with your description, but with the process itself. The pdf contained the photos that I had uploaded, but it did not contain the photos that my friend had uploaded. This seems to be a general feature of the Facebook print or save. Messenger apparently saves the photos and references them. But, if they're not on my computer, they don't show the photo. I'll have to research this question further.
You are correct; FB says it won't attach anything user linked or images. Darn, I wanted those too to complete the conversation.
@@jh4675 Huh? This is the 18th.
@@ronaldb1656 Sorry, goofed and I misunderstood your comment actually. You are right and I haven't been able to find any other workaround for the other user's links or images other than what I had been doing before this...just selecting the whole chat in Messenger and pasting into a Word or Libre document. It works for all but it leaves images hanging a bit off the left margin and wastes a ton of space.
what software app are you using to put the circle around your cursor? Mac or PC (i have a Mac)
It's called pointer pro for mac.
@@Howfinity thanks $0.99
Thanks for this video. It really helps. I can now download the conversations between me & my Ex Gf. 😂
I'm close to getting booted off Facebook, so this tutorial was great for me!
I tried this and I got everything EXCEPT message files, which was the main reason I did it!!! How do I get that?
what about windows computers? I’ve just tried it now but it’s a bit different and I’m having trouble converting them into a pdf
Can you update this for 2024, please? I downloaded a Json file which is so difficult to read through. Thank you!
You save me so much time!!!! I will always be grateful to you!!!!
Does this work on archived messages only? Downloaded mine today but I can't find the conversation. Just the photos and files shared through that chat.
You just saved my life. Limerent absent bpd wife is trying to take my kids.. thank you
does it also keep the images and videos?
3-21-23 Messages are not a select option. Reels, posts, photos, etc are. Maybe collaborations? Trying that but wtf...call it "messages". windows pc.
it sucks
Hey, is there a new way to do it? I know with all the corporate upheaval, it seems like now it ALL has to be requested. I'd appreciate any insights......
you record with hardware outside of the program. Great tutorial btw it was very detailed but still just right for beginners.
Does this save everybody’s messages or can i choose who i want to save?
And voice recording from fb messages also?
what if the responses were unsent afterwards? will i still be able to open them?
That work on chat too ?
hi i already downloaded mine but it only shows the images, gifs that was used in the messenger, i cant find the actual chat conversation.. may i know how can i open it? thanks!
Same here
Same here
See my lengthy response (Sept. 18, 2022), where I detailed all the parts he left out.
@@jh4675 i see no such comment and i looked for the newest ones bruh
@@aska2349 It was posted same day as your reply beginning with the following: "Aha, I do appreciate this, but there are a lot of other steps that might be needed as their absence may confuse users as we see below." Simple search for my username "J H" finds all. For me on PC, my long info reply shows up just below this primary comment as another independent comment to the video.
No, I'm afraid doing this only allows pictures, videos, & audio to be saved. The actual messages are not available
Have you found any other way to get Messages? I have the same problem, my data downloads don't include the HTML or JSON chat files.
@@conancube5522 No, sorry. I never did find a way to do what I needed to do. I needed evidence because someone who crashed into my car said they'd pay on the messages, but changed their mind. I just took screenshots in the end as evidence by using CTRL + Print Screen key, then pasting into "Paint", & saving images.
Hi, I've tried to follow this video, but UK facebook page doesn't seem to have the same options as what you have shown.
Does this also work for Meta Business Suite?
Thank you! Saved me a ton of time!
So, where do you find the file you created, and how do you do this on a PC version of messenger?
Did Facebook removed that option? I have no chance finding this option for downloading my messenger conversations.
Since all the files are in HTML is there a way to put them back together with photos? When you print them in PDF to the pictures get put in sequence where they came from if there was any pictures within the messages
can you update this for 2024 ???
man you are a genius, thousands thanks for helping me with my messages archaeology :)) pdf conversion cuts some words but html is just perfect!
did you find a fix for this?
Thanks for the info, really helpful! Easy and straight to the point.
This is so strange. I did all of the steps but large chunks of the conversation are missing. Totally randomly thought the PDF.. any thoughts or advice? 😆
I tried this and when I opened the zip file, all I received was photos and videos from just certain chats. Not from everyone. I wanted the text also. Do you know what I might have done wrong. Thank You
Hello, I need to download a message but for the life of me I cannot find that arrow in Facebook to even get to the settings & privacy to begin. Please advise. Thank you
Absolutely amazing, but did I do something wrong. I can get photos, video, but no text chat 😞
How come I couldn't find the message.html? Only the videos, photos, files are just downloaded?
I followed the first few steps but my screen looks different. Is there another way to find your facebook information tab? thanks
In current version of FB, I had to click on my picture icon at the top right of my FB page (on PC). In dropdown box, choose "Settings & Privacy," then "Settings." In left list choose "Your Facebook Information."
Excellent tutorial. However, is there a way to format oldest to newest? I downloaded a convo but its going from newest to oldest meaning you'd have to scroll all the way to the end and read up to follow. Thx
I would like to know how to also.
Mine is a business account, and I can't find these. Any insight?
Thank you! this is one of the best videos I have seen. It is useful, to the point, no ads, and no BS!
None of what you're doing shows up on a Windows computer
can we get deleted msgs also ??
Its changed now. You have to submit a request.
Really why ?
Can you still get it once requested
@@navaldmello3 because Meta is trash. Probably making it harder so you don't ditch.
@@jamehka not sure
Once you submit a request what happens
WOW thnx so very much! i save a ton of instructional Reels and this is so danged helpful!
Very good tutorial nice an easy to follow and no waffle! THANK YOU
I'm desperate to do this. I need all the conversation for important appointment in 2 days time but my version of FB on the computer doesn't have those options in the download section!? Please help!
please help!!
i downloaded my data but when i open the messages folders for each convo, there is no html even though i selected it?
similarly, the main and only html page that was called 'start_here' doesn't let me click on any of the messages because i get the following error:
Your file couldn’t be accessedIt may have been moved, edited or deleted.
ERR_FILE_NOT_FOUND
the information is downloaded from last message to first...is there a way to reverse this?
Would love that too.
Thank you for this information! I was able to extract exactly what I wanted. Yay!
Thank you. You made it easier.
Thank you, this was so helpful. I couldn't have did it on my own!
is this possible for a facebook page ?
Also (see my previous comment) (below, I hope) I had to go through a number of other things to do this, and then after all of that, I could not find the .pdf file on my laptop in documents or downloads when using details view and selecting by date and finding today's date. I hope you can help me with this. Perhaps you could add a comment to this current video to refer us to an updated tutorial video. I will check back on this video soon. THANKS!
Hi, i downloaded but there are no html in my zip file..and it also doesn’t provide all my voice mails or photos...what should i do? Any help?
I just done the same thing as what is instructed here, but after i downloaded, i opens it in a winrar, and there is no html file although i downloaded it into html file. Can someone help me pls?
Facebook no longer has a "your facebook information" button. Could make an updated video please?
do you know why and if so how do i fix it?
Yes we need to send a request about what you and yes date range is always there willl update once I get notification from Facebook
Thank you so much. This was exactly what I was looking for.
This is extremely helpful. Thank you.
Can I recover deleted messages by this way ?
When I do this, it only download photo and audio. It doesn't download the conversation. is this something that they changed?
I already downloaded the data information but it doesnt direct me to the convo itself, anyone could help me?
This no longer works - the 'Your Information' section has been removed/resited by FB. Can you update please? Thank you.
when you convert the html file to pdf, the pdf isn't right.. Words from each message bubble get cut off! Any fix for this?
Are messages no longer showing up?
This is so incredibly helpful, thank you!!!!!
I've followed the steps to downloading my messenger messages and when I access the page that has the list of names for me to choose from that is where the problem happens. I click on a name and I get, "file can't be found". I've tried it in the c:/users, the html file under the name and under the data folder and even on my hd where I downloaded the zip file. No where can I open the html. I still get the "file not found". any ideas on how to fix this?
i requested for a copy of my messages, from march 19-20, after a day the copy isnt available yet. why is that
Got my solution and subscribed instantly 👍
Extremely helpful video, nice work.
Thanks mate! Always easy to follow, you provide valuable service, thanks again :)
Thank you for this video, straight forward and works :)
I'm hoping this is set up in chronological order, the last time i needed to do this, it was backwards, newest messages were at the top and oldest were at the bottom... fingers crossed
did it? I am struggling!!!
Hi. Thankyou for that. However it cuts off some of the message feed. How do I print out the full version so none of the conversation is missing?
same it only downloaded photos, video, audi and gif but not actual messages at all.
I started my download... but nothing nhappens.. whatsnow?? need to wait? i mean in the video copy was made in 2 sec
is there a way to download a call log
Hello, when i click the message in zip file, it appeared "extracting" before it opens. Just wanna ask, is it safe that my message is extracting when i clicked? Coz im afraid that my laptop might get virus. Hope you'll response this. Thank you!
Extracting typically just means opening a zip file. And since it’s coming from Facebook directly, I don’t think it will have a virus. But I would still be cautious and do this at your own risk since I’m not aware of your set up
You're an absolute Legend. Thank you
Unfortunately, this doesn't work anymore. Facebook removed Messenger chat from the list of information you can backup.
So, so helpful!!! Thank you!!
Thank you! One of the most informative videos ever.
Mine doesnt have an html file when i downloaded it
Hi can i ask ? I already download the file but I'm planning to delete my Facebook soon but can you still open the file after you deleted your Facebook account ?
Would seem if you download the file and save as PDF, you lose no Messages if you delete your Facebook account. However, if you want all the other FB stuff, you'd have to download all that as well which may be a heck of a huge file. Might have to do it in bits.
It has changed.... how can I access that now? I can not find "Your Facebook Information"
Will it pick up voice chat?
I see audio files in mine.
I do this every month for a long time
Help. Mine doesn't have any text or html file, only media files
Ignore the media FOLDER and see the small messages_1 FILE when you click on the Messenger user's name folder.