Just installed mine via this video. Well done! Great job explaining almost everything. I'd love an additional touch on adjusting the rebound rate. My seat was received new @ 150psi, and as a heavier rider, I knew I needed to raise it. Sitting at 275psi now.
Just did this and spent most of my time fumbling around like an idiot with internal routing, took 2.5 hours all in for me. Video was a huge help though.
Oh man routing your cables is always the most frustrating part. Hopefully the rest was a breeze. We're stoked to hear that the video helped out and hope you love your dropper!
Hi PNW, thank you for the video. I do have one critique though. The black piece that connects to the stem at the end of the stainless steel wire was never covered (the part that connects directly with the dropper post and locks it in). Due to that, my dad and I had to take apart the whole thing again to add that piece. If that could be added into this video, or if you redid the video with that clip showing, that would be much appreciated for future bike dropper assemblers. Thank you for the well-done video other than that.
I think there are two main purposes of the tool-less adjust. The first being that if you want 200 mm dropper but it’s too long you can adjust it down to 195, 190 etc. The other purpose which may or may not have been intended by PNW is that you can make easy and exact changes to your saddle height. This could be used by someone who is exploring different saddle Heights and wants to go up or down 5 mm and then ride a little bit. They don’t have to undo the seat post clamp and move the dropper up and down. This could be also used in bike shops on a demo fleet or on a demo day to easily adjust the seat height for different riders.
My Rainier is stopped by a pivot bearing in the seat tube. How close can I get to the pivot without risk of damaging the actuator? Obviously, I want to lower the post as much as possible. Love your products. Thanks!
Hey Eli! The best answer is that it depends on your frame and it's pivot. If the actuator isn't hitting the pivot bearing, then it's important to give the cable enough space to get around the bearing. The cable needs some what of a smooth exit from the post (i.e. no major bends) so that it does get pinched and cause drag. So the short answer, which unfortunately isn't precise, is that the post needs enough clearance so the cable can bend around the bearing/pivot gradually without binding. We hope that helps! If you need more info it may be helpful to reach out to our Customer Service team directly at info@pnwcomponents.com.
Hello PNW. I love this product, Rainier Gen 3. I have been using it for a month now. I just have a little concern, it keeps on slipping down with the seat clamp torqued to 5Nm. My question is, is it safe for the dropper post if i torque the seat clamp to 5.5Nm - 6Nm max? Thanks.
Hi Verick! We're happy to hear that you're loving your Rainier. We have a few recommendations for you to avoid over torquing: First, try cleaning and re-greasing the seat collar bolt as it's possible the bolt could be binding and preventing the clamp from actually reaching the proper torque specs. We would also recommend cleaning the seat tube and your dropper post for a fresh install. Based on your frame manufacturer's recommendations, you can use a grease or friction past that can help hold the post in place, or a Ti prep/anti seize material if your frame is made of titanium, but we really want to stress that you find a material that is safe to use with your specific frame. If none of the above works, please reach out to our Customer Service team via email at info@pnwcomponents.com for more help. Thanks!
We would recommend applying a thin layer of grease to the outside of the lower tube during installation. Our favorite greases are waterproof assembly and bearing greases like White Lightning Crystal Grease and Phil Wood Waterproof Grease. White Lightning's grease is biodegradable, has no smell, and is fairly affordable.
Hi Eric, thanks for reaching out! Sounds like you've covered your bases, so I'd suggest reaching out to our Customer Support crew via email at info@pnwcomponents.com with a description of the issue. They should be able to help out quickly and get your dropper functioning properly. Cheers!
@@PNWComponents I got it figured out. Apparently the post was bottomed out and didn't allow the mechanism to function properly. I raised it up a tiny bit and it's working perfectly. Thanks.
No it doesn’t , just received mine too, they claim that most people are upgrading their dropper posts to theirs and so most people don’t need it cause they already have it, but I find that hard to be true, especially since they have decent prices for a good quality product, I believe there’s a lot of people like myself that chose PNW as their first dropper post and for them to not include something that would cost them so little is a big bummer, especially after waiting over a month to receive it, it wouldn’t be that bad if They Told You On Their Website That It’s Not Included, but they do not SMH I purchased a Loam lever too and that comes with Cable but no housing, so off to the bike shop to buy cable housing, spread the word since PNW won’t
Hey guys thanks for reaching out! We apologize for the confusion and understand your frustration. We would like to help you out as best we can, so if you can reach out to our Customer Care team via email at info@pnwcomponents.com they will get everything sorted and make sure you have what you need to get back on the bike. To answer your question, when our dropper posts are sold without a lever we do not include the cable kit. However, if you are purchasing a dropper post and select to pair the dropper post with either of the Puget Levers or the Drop Bar Lever they will come with a "cable kit". If you pair a Loam Lever with the dropper post you should see a "cable kit" automatically added to your cart free of charge. Casey this should have been the case when you purchased your dropper and Loam Lever, but something must have gone wrong on our end. We are truly sorry for the inconvenience and hope to hear from you soon so we can correct this.
Hey Tom! We would love to help you out. Can you reach out to our Customer Care team at info@pnwcomponents.com with your order details (order #, item list, retailer info) so we can see how we can help? Thanks!
Hi Holland! It shouldn't matter for your install, but it is definitely easier to attach your saddle when the dropper post is fully extended. You can actually use a middling size allen wrench to pull on the actuator of the dropper to extend it when it's out of the bike. Feel free to reach out with more questions or if you need help along the way. We're happy to help and hope you love your new dropper!
Hi Ken! We do not as we have seen the paste bond dropper posts to carbon frames in the past. We do however recommend applying a very thin layer of grease in the seat tube upon installation. A thin layer of grease should help fill the pores in the seat tube and make for less of a slippery connection between the dropper and the seat tube, but it needs to be a very thin layer. Cheers!
dunno why but the upper stanchion portion of my dropper is able to freely spin around 360 degrees from the seat post lower portion of the dropper :O Any suggestions?
Yes, we'd 100% suggest reaching out to our Customer Support team via email at info@pnwcomponents.com because that shouldn't be happening.. They'll get you sorted pretty quickly once they're back in the office after the weekend.
0:36 DO NOT torque to the recommended 4 N*m, unless very well seated you will cam out the fastener! Limit torque to 3 N*m. It will stay in place just fine
Oh man, we're sorry to hear that! Can you reach out to our Customer Service team via email at info@pnwcomponents.com? They'll get you squared away so you can hit the trails.
Hey Jules! We're afraid we don't quite understand your question. Could you reach out to our Customer Service team directly at info@pnwcomponents.com? They'll get you pointed in the right direction in no time! Thanks!
Hey everyone our apologies for the slow response! We definitely lost track of these comments. The end caps for cable housing should be included with all cable kits.
Hi Alex! If you ordered the Loam Lever on its own, then it will come with only the cable, but if you ordered the Loam Lever with a dropper post it should come with a cable kit that includes the housing. If the latter is the case and you didn't receive your cable housing, could you reach out to our Customer Service team via email at info@pnwcomponents.com? Thanks!
Hey Alex, we'd love to get a cable kit out to you. If you reach out to our Customer Service team via email at info@pnwcomponents.com with proof of purchase and your shipping address they will get you taken care of. Thanks!
This was a much bigger pain than it should have been. I blame my frame. But a couple of hours later it's done. Thanks!
just finished installing my Loam + Loam lever! it wasn't the easiest thing I've ever done but I got it done lol
We're pumped to hear you were able to make it happen!
Just installed mine via this video. Well done! Great job explaining almost everything. I'd love an additional touch on adjusting the rebound rate. My seat was received new @ 150psi, and as a heavier rider, I knew I needed to raise it. Sitting at 275psi now.
I just ordered one of those dropper post from you guys and this video is gonna help me out a lot. Thanks.
Just did this and spent most of my time fumbling around like an idiot with internal routing, took 2.5 hours all in for me. Video was a huge help though.
Oh man routing your cables is always the most frustrating part. Hopefully the rest was a breeze. We're stoked to hear that the video helped out and hope you love your dropper!
Hi PNW, thank you for the video. I do have one critique though. The black piece that connects to the stem at the end of the stainless steel wire was never covered (the part that connects directly with the dropper post and locks it in). Due to that, my dad and I had to take apart the whole thing again to add that piece. If that could be added into this video, or if you redid the video with that clip showing, that would be much appreciated for future bike dropper assemblers. Thank you for the well-done video other than that.
Hi Finn! Thank you for the feedback! We appreciate the input and are glad you found the video to be helpful!
@@PNWComponents What's the purpose of the black piece included with Loam droppers that Finn is talking about? Is it necessary?
I think there are two main purposes of the tool-less adjust. The first being that if you want 200 mm dropper but it’s too long you can adjust it down to 195, 190 etc. The other purpose which may or may not have been intended by PNW is that you can make easy and exact changes to your saddle height. This could be used by someone who is exploring different saddle Heights and wants to go up or down 5 mm and then ride a little bit. They don’t have to undo the seat post clamp and move the dropper up and down. This could be also used in bike shops on a demo fleet or on a demo day to easily adjust the seat height for different riders.
thank you for the video love my post!
Thanks for this great video! It made installing my new dropper post supper easy.
No problem, we're happy to hear that everything went smoothly for you!
My Rainier is stopped by a pivot bearing in the seat tube. How close can I get to the pivot without risk of damaging the actuator? Obviously, I want to lower the post as much as possible. Love your products. Thanks!
Hey Eli! The best answer is that it depends on your frame and it's pivot. If the actuator isn't hitting the pivot bearing, then it's important to give the cable enough space to get around the bearing. The cable needs some what of a smooth exit from the post (i.e. no major bends) so that it does get pinched and cause drag. So the short answer, which unfortunately isn't precise, is that the post needs enough clearance so the cable can bend around the bearing/pivot gradually without binding. We hope that helps! If you need more info it may be helpful to reach out to our Customer Service team directly at info@pnwcomponents.com.
I am interested in this dropper. Presently I have the rock shox but I am tried dealing with the oil and the squish.
Hi! We'd love for you to check out the Rainier. Let us know if you have any questions!
I bought the Loam post and lever. Seems good
Hello PNW. I love this product, Rainier Gen 3. I have been using it for a month now. I just have a little concern, it keeps on slipping down with the seat clamp torqued to 5Nm. My question is, is it safe for the dropper post if i torque the seat clamp to 5.5Nm - 6Nm max? Thanks.
Hi Verick! We're happy to hear that you're loving your Rainier. We have a few recommendations for you to avoid over torquing: First, try cleaning and re-greasing the seat collar bolt as it's possible the bolt could be binding and preventing the clamp from actually reaching the proper torque specs. We would also recommend cleaning the seat tube and your dropper post for a fresh install. Based on your frame manufacturer's recommendations, you can use a grease or friction past that can help hold the post in place, or a Ti prep/anti seize material if your frame is made of titanium, but we really want to stress that you find a material that is safe to use with your specific frame. If none of the above works, please reach out to our Customer Service team via email at info@pnwcomponents.com for more help. Thanks!
@@PNWComponents Thank you very much.
@@verickbarcayan6025 Happy to help out!
Will this video work for the Gen 2 27.2 Rainer dropper with Loam lever? Thank you!
Hi Allison! Yes it will! The installation process for the 3rd Gen Rainier and the Rainier 27.2 is identical.
Thank you Allison for asking this and PNW for answering. Had the same question. 👍🏼
Thanks for the video. Should grease be applied anywhere on the post?
We would recommend applying a thin layer of grease to the outside of the lower tube during installation. Our favorite greases are waterproof assembly and bearing greases like White Lightning Crystal Grease and Phil Wood Waterproof Grease. White Lightning's grease is biodegradable, has no smell, and is fairly affordable.
I can't get mine to work. Done everything like the video shows, but the post won't stay down. I guess I am doing something wrong?
Hi Eric, thanks for reaching out! Sounds like you've covered your bases, so I'd suggest reaching out to our Customer Support crew via email at info@pnwcomponents.com with a description of the issue. They should be able to help out quickly and get your dropper functioning properly. Cheers!
@@PNWComponents I got it figured out. Apparently the post was bottomed out and didn't allow the mechanism to function properly. I raised it up a tiny bit and it's working perfectly. Thanks.
Hello just received the gen 3 Rainer in the mail today. Does it not come with the cable and housing?
No it doesn’t , just received mine too, they claim that most people are upgrading their dropper posts to theirs and so most people don’t need it cause they already have it, but I find that hard to be true, especially since they have decent prices for a good quality product, I believe there’s a lot of people like myself that chose PNW as their first dropper post and for them to not include something that would cost them so little is a big bummer, especially after waiting over a month to receive it, it wouldn’t be that bad if They Told You On Their Website That It’s Not Included, but they do not SMH I purchased a Loam lever too and that comes with Cable but no housing, so off to the bike shop to buy cable housing, spread the word since PNW won’t
Hey guys thanks for reaching out! We apologize for the confusion and understand your frustration. We would like to help you out as best we can, so if you can reach out to our Customer Care team via email at info@pnwcomponents.com they will get everything sorted and make sure you have what you need to get back on the bike. To answer your question, when our dropper posts are sold without a lever we do not include the cable kit. However, if you are purchasing a dropper post and select to pair the dropper post with either of the Puget Levers or the Drop Bar Lever they will come with a "cable kit". If you pair a Loam Lever with the dropper post you should see a "cable kit" automatically added to your cart free of charge. Casey this should have been the case when you purchased your dropper and Loam Lever, but something must have gone wrong on our end. We are truly sorry for the inconvenience and hope to hear from you soon so we can correct this.
I thought the rainier gen 2 are adjustable also.. delivered today
Hey Tom! We would love to help you out. Can you reach out to our Customer Care team at info@pnwcomponents.com with your order details (order #, item list, retailer info) so we can see how we can help? Thanks!
Does the Loam Lever come with the dropper post or is it a separate purchase?
separate
The dropper post is extended in the video, but it is compressed when unboxing. Does that matter for the install?
Hi Holland! It shouldn't matter for your install, but it is definitely easier to attach your saddle when the dropper post is fully extended. You can actually use a middling size allen wrench to pull on the actuator of the dropper to extend it when it's out of the bike. Feel free to reach out with more questions or if you need help along the way. We're happy to help and hope you love your new dropper!
Do you recommend carbon paste on the post if the frame is carbon?
Hi Ken! We do not as we have seen the paste bond dropper posts to carbon frames in the past. We do however recommend applying a very thin layer of grease in the seat tube upon installation. A thin layer of grease should help fill the pores in the seat tube and make for less of a slippery connection between the dropper and the seat tube, but it needs to be a very thin layer. Cheers!
dunno why but the upper stanchion portion of my dropper is able to freely spin around 360 degrees from the seat post lower portion of the dropper :O Any suggestions?
Yes, we'd 100% suggest reaching out to our Customer Support team via email at info@pnwcomponents.com because that shouldn't be happening.. They'll get you sorted pretty quickly once they're back in the office after the weekend.
0:36 DO NOT torque to the recommended 4 N*m, unless very well seated you will cam out the fastener! Limit torque to 3 N*m. It will stay in place just fine
What's "cam out" mean?
Oh cool, neither my dropper nor my lever came with cable housing or end caps.
Oh man, we're sorry to hear that! Can you reach out to our Customer Service team via email at info@pnwcomponents.com? They'll get you squared away so you can hit the trails.
Does it come with the cable?
Hi Samuel! Our dropper posts do not come with cables unless they are purchased with a lever. Thanks for asking!
The caps are gives with the dropper post ?
Hey Jules! We're afraid we don't quite understand your question. Could you reach out to our Customer Service team directly at info@pnwcomponents.com? They'll get you pointed in the right direction in no time! Thanks!
Hey everyone our apologies for the slow response! We definitely lost track of these comments. The end caps for cable housing should be included with all cable kits.
Shouldn't you figure out where you want the seat height first? If you put it in too far you won't have enough cable to pull it back out.
Mine didn't come with cable housing, just the cable. Is it supposed to come with the housing?
Hi Alex! If you ordered the Loam Lever on its own, then it will come with only the cable, but if you ordered the Loam Lever with a dropper post it should come with a cable kit that includes the housing. If the latter is the case and you didn't receive your cable housing, could you reach out to our Customer Service team via email at info@pnwcomponents.com? Thanks!
@@PNWComponents I ordered all that but from competitive cyclist
Hey Alex, we'd love to get a cable kit out to you. If you reach out to our Customer Service team via email at info@pnwcomponents.com with proof of purchase and your shipping address they will get you taken care of. Thanks!