Do not book MSC Seaview: The most shocking experience ever!!!!! 1. On arrival at the reception onboard it was 3 hours to be served. More staff are required. 2. On arrival in our room 10224, the room was huge, I put the bags between the bed and window and stepped backwards only to trip and fall over hurting my wrist. My wife helped me to my feet. After taking a breath I opened the balcony sliding door and walked forward to trip and fall again. We are in a disabled room ????. No markings on the carpeted ramps and no warning of a ramp on the balcony door. How about a little high visibility edging. 3. Now in our room, uneven floor, the balcony door does not lock and close fully. Mini fridge had a bottle fruit flavoured water half full, a litre bottle of sparkling water top not secure. Reported to our room steward, apologised and rechecked the mini fridge and said the balcony door was electric and broken. Further the wardrobe space is not large enough for cruise clothes so dresses and suits stayed in the suitcase. 4. Day 2, a visit to reception and our dissatisfaction of our room. We were told it was impossible to change. We met a couple in the dining room, the lady was disabled and in a wheel chair, we exchanged our room experiences and the disabled lady in the wheel chair was in a standard state room ???. The disabled couple wanted to move to a disabled room and we wanted a none disabled room, reception said it was impossible!! 5. Follow on to our visit at reception, we had not paid the 250 euros deposit which MSC had applied for through our card our card issuer had declined the transaction. Reception explained the 250 euros is held in a holding account, the monies spent onboard would be taken from our account in disembarkation. Then we would receive a 250 euro refund from the holding account. This form of transaction was not in any of the terms and conditions, in my experience of financial matters this form of transaction my also be ilegal. How to resolve 250 euros, inform the customer they pay 250 euros into MSC holding account which gains interest daily at possibly 4% x 266 room. 250 x 266 = 66,500 euros at 4% which is currently 2,660 per day interest. Not bad using customer money. Overall: We were very disappointed with the accommodations. Room steward was good. Food and selection was very good. Finally our last night of travel, Genoa to Palme, the ship had quite windy stormy weather. The very cold wind blowing in to our room because the sliding balcony door will not close fully, we came home with a bad head cold. Regards Charles Barker (10224)
Excellent video. Very professional.
Maravilloso paseo por el Seaview.
Hace una semana que estuve allí y añoro a Hanan y a todo su equipo. Me lo pasé como si volviera a tener 20 años.
Thank you for the comment! :)
MSC please send this ship to Australia!!!!
That would be cool!
Yes, MSC needs to come to Australia!
Video is nice. Bj Slovenia Postojna Studeno 3 a / 4
Una Esperanza indimenticabile
Im on TV!
No, stayed in Genoa Rome is like 6 hour drive from Genoa.😊
Yayyy
Thanks for watching :)
How was the buffet food compare to Royal Carribean?
RCL offers superior dining :)
Were sushis free?😂
No Sadly :(
Do not book MSC Seaview:
The most shocking experience ever!!!!!
1. On arrival at the reception onboard it was 3 hours to be served.
More staff are required.
2. On arrival in our room 10224, the room was huge, I put the bags between the bed and window and stepped backwards only to trip and fall over hurting my wrist. My wife helped me to my feet. After taking a breath I opened the balcony sliding door and walked forward to trip and fall again. We are in a disabled room ????. No markings on the carpeted ramps and no warning of a ramp on the balcony door.
How about a little high visibility edging.
3. Now in our room, uneven floor, the balcony door does not lock and close fully. Mini fridge had a bottle fruit flavoured water half full, a litre bottle of sparkling water top not secure.
Reported to our room steward, apologised and rechecked the mini fridge and said the balcony door was electric and broken. Further the wardrobe space is not large enough for cruise clothes so dresses and suits stayed in the suitcase.
4. Day 2, a visit to reception and our dissatisfaction of our room. We were told it was impossible to change.
We met a couple in the dining room, the lady was disabled and in a wheel chair, we exchanged our room experiences and the disabled lady in the wheel chair was in a standard state room ???. The disabled couple wanted to move to a disabled room and we wanted a none disabled room, reception said it was impossible!!
5. Follow on to our visit at reception, we had not paid the 250 euros deposit which MSC had applied for through our card our card issuer had declined the transaction. Reception explained the 250 euros is held in a holding account, the monies spent onboard would be taken from our account in disembarkation. Then we would receive a 250 euro refund from the holding account. This form of transaction was not in any of the terms and conditions, in my experience of financial matters this form of transaction my also be ilegal.
How to resolve 250 euros, inform the customer they pay 250 euros into MSC holding account which gains interest daily at possibly 4% x 266 room.
250 x 266 = 66,500 euros at 4% which is currently 2,660 per day interest. Not bad using customer money.
Overall:
We were very disappointed with the accommodations.
Room steward was good.
Food and selection was very good.
Finally our last night of travel, Genoa to Palme, the ship had quite windy stormy weather. The very cold wind blowing in to our room because the sliding balcony door will not close fully, we came home with a bad head cold.
Regards Charles Barker (10224)
Did you go to Rome.
your videos are amazing but the reason you dont get a lot of views is because your intro photo is kinda lame and the titles
Thanks for the feedback :)
I love your vids❤