Win Customers with Closed-Loop Automation | Transformative Tech

Closing the loop is a critical process to any well-oiled CX program. But when budgets restrict your support availability and customers want instant help, it’s time for technology to step into the picture.
With a strong automation tool built into your closed loop process, you can actually solve problems in real time without customers ever sitting in a queue. Medallia Experience Orchestration will also help you identify which journeys need the most help - so you can connect the largest group of customers with the best path.
Watch how Danny’s problem with a phone activation gets solved by a simple automation using Medallia Experience Orchestration.
For more: check out Medallia Experience Orchestration.
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