The Dark Side of StockX
ฝัง
- เผยแพร่เมื่อ 10 ธ.ค. 2024
- Fake sneakers, bad customer service, and even a lawsuit. A deeper look at StockX, the stock market of things.
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The Dark Side of StockX
Is Stockx Legit
StockX Scam
#StockX #Sneakers
StockX should just give people their money back and keep the fakes around for reference since it’s obvious their “authenticators” need all the help they can get
For real, before they announced the re release I bought the yeezy bred for 970$ and am pretty sure I got a fake pair. I compared them with my dads which he got straight from adidas and it seemed that my pair was off on some things.
Yes. A database of fakes that can be used for educating employees and have something to compare.
@@fatboymig1 you dont need all that lol they just might be lazy u never know
@@playforkeeps5545 you might be right however if they are doing 1 million plus orders a year I highly doubt they have enough qualified shoe experts to weed out the fakes.... and why we are all watching a video of why they can’t get it right.
@@fatboymig1 facts
Unbanned only to shit on them again. You're a hero to the people Ari.
why would being banned on stockx matter? What are they banning? paypal accounts? credit cards? addresses? You can just use another one.
@@focused313 they ban PayPal
@ari mask off
Yes the integrity is appreciated 🙌🏾
Big facts !!
There shouldn’t be bad experiences when they’re guaranteeing that the item is authentic, and charging you for getting it authenticated
its inevitable that there will be some bad experiences people are human and make mistakes after all but the problem is that instead of trying to fix the problems they try to hide it
Bought a simple $100 Travis shirt, said it got delivered but was home the whole time and even have a Ring camera and nothing ever came. Contacted StockX and they said nothing could be done without a police report.... for a $100 shirt. Police report wasn’t even applicable
See there's your problem...you actually bought from scamx
Thing is....cops don't come out for $100 item... like what's the crime? Stockx knows what they're doing
Or it was placed at the wrong door
Dey betta gimme my sht lord
@@PrincessYonna1 I’m sure he would know he could just check the address
*Me, with my only pair of sneakers that I got on sale for $20* :
Hmm, yes that’s outrageous, how can StockX do this to *us*
for real now
I find this interesting and i go bare foot 90% of the time
Hahaha. Welcome to the sneaker community brotha. Yes we exist.
Education it's free, and never hurts to have some.
I find this interesting and i was born without feet
Thank you very cool
no original toe nails gang
They need to add an over the phone customer service. Now it’s all live chat which is even worse.
bruh i don’t even think there’s a live chat. i tried emailing support@stockx about an issue with an order and it sent me an automated reply saying that they don’t do live email support anymore. literally sent me to like an FAQ type page. trash customer service, or nonexistent, rather.
@@shaunlyne6048 yeah dude, a company that big, doing that many expensive transactions a day....and they can’t even have real people handling customer service issues? that’s a massive yikes. i understand the whole “all sales are final” concept, but every situation is not gonna be black and white. there are potential issues that can arise that should require the assistance of a real person, regardless of their business model.
Facebook don't have over the phone either.
ebay really needs to get recognized for how good their customer service is
they arent always the best 70% of the time ebay goes with the seller and not the buyer so like if a seller sold you something fake and you started a refund process and the seller says its real they are most likely going with the seller
@@dsboy2392 Its exactly the opposide. They go with the buyer, not the seller.
@@adx.records if only people knew smh ... eBay isn’t like before where it’s so easy to scam people. Ordered multiple sneakers from there all legit and verified.
@@natenobles4372 really I been wanting some lebron 16s but after this video I don’t know about stock x maybe make a video about your shoes you got bc it seems sketch eBay
@@coronavirus5085 I have used eBay for years never got scammed, just do research on your seller is all. Also StockX tags can be taken off one shoe and put on another, the eBay tag can’t , it also has a nfc reader and shows all the details of your purchase when you scan it. But I’m sure you can still somehow get scammed.
It makes my blood boil so much whenever my t shirts get sent back to me and charge my bank account whenever the authenticity sweatshop workers call my shit “it has an odor” or “the lint is out of proportion which means it has wear” and people get by with getting fakes accepted WTF?
My Experience: I bought a pair of Jordan 1 hyper crimsons from stock x. When they came in the white “Nike air” logo you would see on the liner where your heel touches the shoes was half scraped off. Like parts of the logo were balled up and all over the shoe. I was actually confused as to what that was because it was my first pair of Jordan’s. Once I figured out what it was I tried to return them. As their policy states they don’t do returns but rather suggest you resell them to get you money back. So I listed them and tried to sell them on stock x. Found a buyer, and guess what? IT FAILED TO PASS THEIR INSPECTION BECAUSE OF THAT SAME ISSUE WITH THE LOGO. So it passed through the first time but not when I try to sell it? I tried them on one time to see if they fit, they were not worn at all, no other issues. I have since only ordered from GOAT with no issues. Fuck stock x.
Lmao this is funny because whenever I have to email them it always feels like I’m emailing a salty eBay seller. Didn’t realize this is how everyone else’s interactions were going
From my experience Ebay sellers are actually nicer and more responsive about their products bc Ebay has a ratings system, so a top seller isnt going to risk their reputation so they comply with the buyer
I’ve become aware of the fact of it’s the sneaker industry. I’ve had an issue where I bought vast grey dunks and after receiving them they were B grades and the stitching of the toe box became undone after not even a full day of wear.
I attempted to reach out to them but of course they did not reply
The sneaker industry has become so toxic
RIGHT ! They sent me a fake pair of shoes recently …that were also worn. It was so obvious. And they literally came at me like i did something wrong. All confrontational and shit.
It’s true I just got fake pair of beluga yeezy reflective yesterday …. And they getting mad about it when they the one checked it
omg yes LOL
Man said ‘’ even my own friends had problems’’ then showed his granpas 😂😂😂😂
I thought he was going to talk about getting fake air monarch 4s
you ain't friends with your Gpa? feelsbadman
😂😂😂
You can be friends with your grandpa. You didn’t know?
I was about to type the same thing then I saw your comment 🤣🤣🤣
That’s so unfortunate. I personally never knew how bad their customer service was. If it was better, their platform would be perfect.
Imagine buying white Force 1s and after opening the box you'll be looking at the black cursed ones
One Question What’s Wrong With The Black’s?
Big sad
@@James7CR7 been a meme shoe for 2 years now
@@kurtcocaine4712 big racist meme.
@@James7CR7 people who wear black forces are dangerous
This is why I still buy from the Mall. If I miss out on hype drops who cares. No stockx for me and I live in Detroit!
No goat app either?
@@tray8162 No goat app either! I'm good on both.
Great! I am glad I am not into that Jordan shoe Crap! Air Max 90, Air Max 1 yes! and always get it at restock. Ebay is great so far.
Goat is legit asf though I get bunch of shoes from there
Broo they screwed me on a simple order of Australian presto‘s. No lie when I open the box it was forces
😂😂😂😂
Hahahahahahaha, sorry bro
Hahahahaha holy shit thats hurt. :( sry Bro
Dam you got got
Damn, that’s rough
Glad this gets recognition. I bought off white air forces and the stitching was so off it was atrocious. The shoes were also scuffed up but were labeled as dead stock and not used.
You should've just bought from nike
@@1θ0 in what nike store do you find off white forces
@Bill Johnson i’m hoping you aren’t being serious rn
I dont know how the pay out to sellers work on StockX, but if people get paid as soon as it goes through their authentication, then I get why full refunds for already processed items might be a problem. I believe they should just hold the money at least until the buyer gets the items in hand and verify the authentication itself. If they r happy, money goes through, otherwise they will only occasionally lose some money through shipping.
This was my thought exactly. Why not hold money in escrow for a set amount of time.
better solution is for the rich company to take a L for their incompetence or for their worker dropping the ball. I don't think they should make sellers wait especially if someone needs the money for their rent in a week or whatever.
If I’m being honest All the items I’ve bought are legit and I haven’t had any issues. I hope it stays that way
I want to buy a pair of Nike Air Max 270s from StockX do you think I should
@@TkrzTT go to footlocker playboy
@@dizy91 Ok lmao
@@TkrzTT here to help
@@dizy91 thx
I made my first stockx purchase today and now am just hearing about these horror stories and it has me so paranoid. Its frustrating that I cant even cancel my order before the seller ships them
Me rn! Bruh I just bought the new university 4s
@@itsmezariah8732 how did everything go
Fucking same I just bought a pair of 97s for my girl for almost $200 I’m Getting worried it says “en route to stock x for authentication” for like 3-4 days now wtf
@@kanyejerome What ended up happening?
@@kanyejerome did u get the product?
Their customer service is awful. The only way to protect you is have a good credit card company behind you.
That's why I don't buy expensive sneakers in stockx, must patiently wait for the right time to get the pair you wanted in a physical store
most hyped up shoe releases never make it to stores as they sell out pretty fast
You must be after mids. Lol. Top tier shoes hardly ever hit stores now.
I'm currently arguing with stockx right now because they sent me a pair of banned Jordan Ones with ripped stitching. I'm not sure why I got a bad feeling from The Moment I Saw the box is sitting on the front door so I recorded myself throughout the whole unboxing process. And sure enough they offered me a $20 voucher and sent me on my way. Very unprofessional.
Back when the 2019 leak happened, some guy on discord messaged me with ALL of my personal information alongside threats. The scariest shit that ever happened to me and it was because of some stupid shoe website leak.
They ain’t gonna do shit 😱
I feel like these issues happen more often in th US. As an EU sneakerhead stockx is the best place to buy stuff. Goat doesn't cover import fees which are very expensive to pay on your own. I've ordered 3 times from stockx and haven't had any issues.
3 times 😐
That’s because most of these people are lying. The first guy he showed never got anything from StockX and tried to get a refund through his bank where StockX then proved him wrong.
I’m from USA so far so good ordering black cat 4s
I think is hit and missed - once in a while you get scam from them. But why take the chance. Ebay is better for now anyways.
I bought a shoe through them before. One of the shoes was a 9.5 and the other was a 11.5. Getting a refund was a gruesome experience even though it was their fault as they didn’t check both shoes and only checked one. They need to hire some better people ngl.
i’ve only ever used stockx once and the order didn’t go through. i bought a bape tee for $100 and i was constantly checking the order status and it just said enroute to stockx for weeks. i got tired of waiting and emailed them to see what was going on and they replied fairly quickly saying that something went wrong with the order, probably seller didn’t ship, but they refunded the amount in a few days. their replies were quick but they weren’t transparent in their answers not telling me what happened with the order and not telling me what was going on with the order while also holding $100 from me.
What country do you live in and how did you get a refund
Travis's are so fucking inconsistent. "The darker ones are real," "oh no, the lighter ones are real," WTF is it? Literally the reason I don't want to mess with Travis 1"s high /lows
just get the fakes lol who will know
Yeah right? I read "legit" ones are heavily inconsistent. Fakes are made with the same materials and in the same factories so are they really fake?
@@bigstacka9159 definitely not better the quality is disgusting
Even if you get the legit pair and wear them , people will still think they are fake
@@playforkeeps5545 You’re probably looking at $50 pairs, you need to pay a good $140-$200 for a good quality AJ pair.
“ my friends got scammed “ ... calls his dad 🤣🤣🤣
Yeah i thought hes friends with an old man ahahah
I was sold defected Nike Posite 3s with broken straps as "new". Stockx refused to do anything offered me $25 on a $350 pair of shoes. The same shoe still up on stockx no one buying them for this reason and they keep selling them.
When a company takes the piss by charging you for selling AND buying it shows they have no respect for their customers
Never thought about that. Good point.
How this guy doesn’t have millions of subs is beyond me
🤷♂️
Babe wake up Ari Cagan uploaded
I've honestly only had good experiences with their customer service, can't talk for everyone of course. I've made over 20 purchases over the last 3 years and had 2 problems and it usually took 2-3 business days to solve it.
9:30 thats not how it works, u only get a refund once you return the item, yes, thats how companies do it. They dont just give you the money and let you keep the item or "trust" you to send it back after
Gotta say I love watching 'Hype beast snobs" get finessed it just feel good for some reason
I try to avoid stock x and if i do buy from them I usually grab new releases, less chances of it being fake. My go to is GOAT
That’s y b4 opening it: record everything, that’s proof of how it came 2 your 🏡. That way everything is in your favor & u can put them on blast if they r trying 2 give u a hard time trying 2 refund your $
Gotta be recording as the mAil man pulls up an walks to ur steps with the package other wise I’m sure stock x won’t believe it
This man makes his video like they teach you to write an essay.
Good stuff
These videos are known as “video essays” i believe. I love these kinds of videos (ez sub). Check out Jack Tran if you like these kinds of videos.
I never had an issue with stock X but I did get a broken box once years ago; it was like someone sat on them. And I emailed stockx only get some "coupon". like 20 bucks is going to make it feel better when the shoes are 20x more. That really annoyed me and should be annoying any sneakerhead. I wish they sent me a message saying, "the box is is damage, do you still want it?".
Ur content creation is absolutely amazing bro u dumb fire keep it up I wanna see your name in big lights my boi
Someone tried buying stuff off my account luckily I’m broke so the orders didn’t go through
Damn
Lol.. wanna get money
Same happened to me they purchased many stuff worth it like around $1200 I contacted xtack x support and they called ups before they were delivere and gave me my money back
How are you broke with a face like that
Ive got a fast car and a cheeky face ? I’ll take you shopping
"F U" 9000. based on how the shoes look and price, if that's not a slap in the face I don't know what is.
Bruh they literally slapped him with their dick.
Legend has it the authenticator is still walking around in those Reflective Yeezys right now. 😂
Stockx was pure when it was spamming TH-cam ads with “ You want a fresh pair of black cement 3’s?”
But real talk, they blew up so mistakes happen. But their customer service is so bad like ridiculously bad. They have no accountability for when they mess up
I’ve only had one bad experience with StockX, but I don’t think I’ll ever buy anything over $300 just cause of the risk
Imagine risking your hard earned money on a company run by entitled people with God complex.
If I didn't had my item which most likely was targeted by scalpers, I know better than anyone that *it's not the end of the world.*
I just *man up and move on.*
@@faralteezee4474 I just buy shoes actually worth these amount for retail. I've been put off by sneaker culture a lot despite once being into it heavily, just too much shittiness
@@faralteezee4474 If the item passes stockx then screw it. Might as well call it authentic since it's all in your head LMAO
Just oder off goat
Hey I just bought my first Jordan’s for 164 and the total was about 200 should I be worried? I’m very scared.
M’y crédit info got stolen over 10k in charges was such a hassle to handle
And they didn’t even tell anyone until the SECOND breach.
same $15k spent overnight
Facts lmao fuck stock x
Use pay pal
Why aren't yall cards blocked
production on this video was amazing, great work.
Thank you Robi
One of my friends ordered a pair of J1 from StockX, and it took months to ship. They lost the shoes, and she had to pay extra money, for the time the shoes they spent in the facility they were lost in, even though it wan't her fault! Such a scam!
i got a few pairs from stockx, i think if youre REALLY worried just buy a pair that isn't being hyped/above $250/not super common. all my shoes ive gotten have been $400+ and at that range no one is really making fakes because not as many people are going to buy those shoes for that price.
december of 2019 my stock x account was hacked and $15k worth of sneakers and clothes was bought by someone in the UK
did u get ur money back?
Damn so that’s how stock x became a millionaire company
NGL, I’m new to the reseller market world. Ive ordered from Goat a few times, but I mostly use StockX to cop all my Yeezys if I don’t get the W on confirmed or YS. So far so good.
Yeah stockx is solid af dont worry brotha just check them when you get them if you're not satisfied tweet them they'll answer
Its sad to see that so many people are having trouble with stockx because my personal experience was perfect as a seller always when I had an issue they would solve it the next day great customer service on my side. I guess I'm lucky lol.
@ Ari Cagan: consider making an updated version of the StockX: Fake, Scamm etc..
A company of this size disputing a literal crime.. Selling fakes, and false advertising…. How do they not have multiple lawsuits
I used to work at stockx God bless anybody who loves material goods enough to pay resale. Working there made me hate sneaker and hypebeast culture. Great video however.
Why did it make you hate it?
because he wanted them and couldn't afford it. jk
here during nike sueing stock x, lol
Made 3 orders with stock x over the last 2 years and all 3 have been good.
3 orders over 730 days 😂 wouldn’t say you have enough data to make a conclusion there. That’s one order every 243 days.
@@RA-ui8yw probably 3 more than you.
Yea I don’t use stock x I just buy retail lol and I still have more than 2 orders from the last year
@@RA-ui8yw 67 orders in 2 years, 3 were from stock X
@@TheMuddatrucker nice
I’ve bought the mochas few months back. The didn’t pass authentication and I got an email say I’ll get a refund of ZERO dollars. $400 for absolutely nothing. Don’t buy on there unless your willing to burn that money.
For a multi billion dollar company, stockX has horrific customer service. I’ve been waiting for replies from emails 6 months ago.
Not excusing Stockx, but is it just me or do so many fucking websites have shoddy customer service. I often have to double or triple email to get a response. Its a disgrace in this day and age.
Dont use them anymore, lesson learn and moved on. And spread the News to others.
I only use StockX for price references, I will NEVER buy from them ever again after the issues I’ve had with them.
No the problem is just when you receive a fake you have the damn right just to send back the shoes and get a refund, which should be guaranteed god damn. How a company like that can make millions per week but cry about one customer who legit wants his 250$ back because he got a fake pair?! This is the only bad thing about them, every person knows the feeling when you are uncomfortable and just want everything back and they act like "no see you in hell" like WTF.
Ah yes, MR. Cagan with more informative commentary.
I bought a pair of Air Jordan 1 Off-White Chicago's off of their website back in 2019 for over $4500 just to find out they were beyond fake. The text was off and the swooshes were badly stitched. Sent photos and got absolutely nothing back. Would never buy again.
Damn so nothing happened you just lost 4500$ like that? People die for less
2022 update (in Europe):
Seller lvl 5, with 1243 sales right now. Had like 10 issues overall with packages (mostly due to UPS delays), including 1 with system error, where I got my order cancelled due to problems with generating shipping label. Otherwise - the experience is superb.
One simple answer... Goat
Anyone that brings up goat, goat is the same deal I had issues with instant ship every time with goat and stockX had similar issue
The Goat is shady as hell too. I’ve had so many issues with them. It’s like who do you trust.
Shi I bought used 2001 bred 11 jordans from goat, it took 4 days just for them to legit check the shoe. When they finally sent the shoes in, the left shoe was from 2012 and the right shoe was from 2001. Dude got away with it, even the insoles were switched up and you could definitely tell the patent leather was lower on one shoe than the other🤦🏽♂️ shi im happy tho lmao, got 2 different shoes, just not buying from them again cuz who knows if they mess up even worse
Stadium Goods?
Flightclub haven’t had any issues with them. “Knocks on wood”
Forreals man
That might be your experience but in general goat is better than StockX fr
dont forget ppl work there and ppl steal fault on stock also with the shoes and ppl . switch a roo on the shoes if they scaning a shoe and tagging easy to swap out
Now we need another platform to check if StockX's products is genuine or not!
Personally, I only had 1 problem with them, and they offered me a refund or a coupon. I chose the coupon because the shoes were very slightly used, it only had a little bit of grass and dirt in them which I cleaned, and had no creases.
Yeah but if some people are paying 200+ I dont want it used.
I just bought metallic gold and black patent leather Jordan 1s and my order went smoothly. Got them this week and I’m happy with them. I always wanted a pair since 08
Great vid, Ari. I haven’t watched since the Blake Linder days and wow, you’ve come a long way. The quality of your videos is amazing. Keep it up man. Wish you nothing but success in 2021 and beyond.
~good vibes~
I ordered a pair of nikes that sold out in Canada and it took them 6 months to ship to me. Finally after I said I wanted a refund and not to send shoes they came like 3 days later and no reply from StockX.
damn thts tuff, hope u got yo money back
i live in Detroit so there headquarters and Verification center is downtown i ordered two vlone shirts so if i have something wrong with those two shirts i’ll be making a special trip downtown ☠️
just ordeded some 4s, hopefully i don't need to come with you :D
@@ottomiettinen7495 did you get your shoes?
@@ottomiettinen7495 were the 4s legit??
Watching this while I wait on my first purchase order from them. Placed it 12/12/20.
pls update
howd it go?
Same lol
@@adu1n Here’s my late update. Shoes arrived within a few weeks but they were legit and everything was good. So I’ve actually used them again since lol.
@@sam-f6 really? I just bought a pair of 97s for my girls birthday it’s In a month I hope they come before then In good condition
As someone who buys reps, I’d rather buy reps for rep price than pay resell prices for a rep
Where do you even buy good reps? For science.
@@bangurowned DM me on Instagram and I'll let you in on the world on reps @shazibjehangir
@@shazib6033 how much u ay on average? are they identical??
@@darkrider4246 it dopends on the shoe, some are more identical than others but the popular ones almost always are 1:1
Dhgate got good reps I think my friend told me that so idk
I appreciate the content.. These situations really suck especially when you’re spending your hard earned money.. I’ve never had an issue with stockX, all the sneakers I’ve received have been real.. and they arrived quickly
Lies!
Glad that the dunks I’ve ordered failed the authentification
I bought 3 pairs from them and two pairs were fake. I sold only 1 pair through them (AJ1 TS), and they claimed I shipped an empty box. Since then, I have not and never will do business with them again
Got some fake Grateful Dead’s and they scammed me out of 1600 /:
Everytime i see a good price on stock x. I always look back to these types of videos and just close the app😂
there’s always someone who’s making these kind of vids
If stock x was doing good jobs. Honest job.
They will have great customer service.
Especially a number to call.
They have bad service because or dont want to refund because they know time to time letting fakes pass.
It’s not confirmation bias when the title implies darkness..
Subbed for "please excuse the change in atmosphere"
After I’ve had back to back bad experiences wit GOAT, idk if I even wanna use StockX anymore 💀
What happened?
oh man, i recently bought a sheet of Supreme X MOB griptape from them, THEY FUCKING FOLDED IT UP AND SHIPPED IT, and then when i disputed that it was fucked up, they told me "this is how supreme ships this out" when you cant even get the damn item online, and only in store
It's crazy to me how the fake Travis Scott Jordan's dude showed to compare looked so much better than the real ones
The employees and managers be swapping shoes on the low low
I bet fools only get that job to sneak some pairs for themselves, and quit after a few weeks. with an ammout of shoes worth 10× their paycheck. but yet again I don't know how well regulated the wherehouse they work in is, it could possibly be really really hard.
I ordered some shoes from StockX and got a refund because they didn’t pass the authentication test
i remember seeing jhons video, im never using stockx lmao. i rarely see people complain about the other comapnies
StockX sold me a fake pair of Travis Scott AJ1s. 5 consignment stores on Melrose confirmed they were fake before I gave my opinion. StockX's response was to sell them back to StockX or recieve a 15% off voucher. I felt so bad for the next person who was going to be receiving those shoes.
The amount of money these people are making for doing literally nothing and the fact that they don't have a staffed call center is really incredible. I'm sure they purposely don't have a call center because they don't want to deal with all the complaints, they either want you to deal with your credit card company or just let them get away with your money because you get tired of chasing them
I shipped something and they said I didn’t ship never got my money and my shoes are gone
Damn. I can never trust sites like that. If I can I go an buy stuff in store.
StockX is a great company. They just have bad management
Having worked for them - you are 100% correct. Which is and was extremely disappointing.
Well unfortunately management make a company so it’s a bad company.
@@steviedee71 doesnt work like that buddy
It’s like when the bank gets involved, all hell breaks loose😂
Hell yea🤣that a make em reply for sure
Ive bought $3,000 of stuff from StockX, and everything seemed legit, proper quality and looked like it was deadstock.
Sus
I am very surprised because now I discovered, that StockX is actually connected with original items.
In my country when we hear ,,StockX" we automatically know, that it is all about fake products and StockX are actually very popular in Romania/Bulgaria and other countries from our region with ,,their" fake Adidas Yeezy sneakers.
P.S. Wait for a sec.
9:02 So they knew,that this hoody is not brand new ?
And they still shipped to that guy ?
I’m scared now cause I bought a pair of shoes on StockX and idk if they are real or even gunna be able to come in
What happened where they legit sluke?
@@LeBaldJames23- yessir they were they came in new and in good condition
this aged well