AWS re:Invent 2024 - Driving transformation for California’s workforce (WPS322)

California’s Employment Development Department (EDD) administers essential benefit programs such as unemployment insurance, disability insurance, and paid family leave. Serving one of the largest and most diverse populations in the country, EDD collects and disburses billions of dollars annually. This session dives deep on EDDNext, a comprehensive modernization effort to revamp benefit systems and transform the customer and employee experience. From improving self-service and language access with Amazon Connect to migrating a tax system to AWS that collects over $100 billion annually, learn how EDD is investing in a brighter future for millions of Californians.
Learn more:
AWS re:Invent: go.aws/reinvent.
More AWS events: go.aws/3kss9CP
Subscribe:
More AWS videos: bit.ly/2O3zS75
More AWS events videos: bit.ly/316g9t4
About AWS:
Amazon Web Services (AWS) hosts events, both online and in-person, bringing the cloud computing community together to connect, collaborate, and learn from AWS experts. AWS is the world's most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally. Millions of customers-including the fastest-growing startups, largest enterprises, and leading government agencies-are using AWS to lower costs, become more agile, and innovate faster.
#AWSreInvent #AWSreInvent2024