I am getting a pinwheel for my daughter. I already ordered the pinwheel plus. Her main concern was being ridiculed for having a flip phone or less “cool” phone. This is the perfect solution. I also love that I will be able to change the settings as she grows.
I am just letting you know that. this phone is pretty useless. My daughter doesn't bring her phone to school so I did not notice that the location of the phone was not loading correctly. Today she took her phone to went out with her friend, I checked to see where she is and data is not loading, I contacted Pinwheel customer service and they said "trouble shooting needs to be done by the pinwheel device not from parent portal" . well what is the point of having the phone if I can not locate where she is. It would have been way better and cheaper to give her cheap iphone and put her in Family plan to manage her phone. Iphone has the feature as you already might know.
I had pinwheel for about 1 month. Their phones are junk and they service is full of problems. Dont waste your time. Also their return process is horrible. You have been warned.
I purchased a Rugged Pinwheel Phone and we are now replacing it. I’ve been super disappointed. The parent software is awesome…but the phone is completely unreliable. Per audit of our T-Mobile data, we were able to determine my child’s phone fails to receive 25% of texts that are received by T-Mobile. After over 30 days of back and forth with 8 different employees at their help desk, the final answer from Pinwheel’s engineering team was that the Rugged phone is a cheap phone and simply not reliable. They suggested I purchase one of the higher end phones they have for sale. Not awesome 🙁
This was great! Thank you. I'm looking to get my 12 year old daughter a phone. You answered all my questions in this one video. Thank you again
I am getting a pinwheel for my daughter. I already ordered the pinwheel plus. Her main concern was being ridiculed for having a flip phone or less “cool” phone. This is the perfect solution. I also love that I will be able to change the settings as she grows.
How old is your son? We are thinking about Pinwheel as first phone for high school.
My son is 14. He is in 8th grade
Thank you! Very helpful video
So you don’t use any scheduled modes anymore? How are you experiences with not using his phone when he’s supposed to get some sleep at night?
I still have his phone on bedtime mode after 10pm.
Does the pinwheel dial 911
Yes
I am just letting you know that. this phone is pretty useless. My daughter doesn't bring her phone to school so I did not notice that the location of the phone was not loading correctly. Today she took her phone to went out with her friend, I checked to see where she is and data is not loading, I contacted Pinwheel customer service and they said "trouble shooting needs to be done by the pinwheel device not from parent portal" . well what is the point of having the phone if I can not locate where she is. It would have been way better and cheaper to give her cheap iphone and put her in Family plan to manage her phone. Iphone has the feature as you already might know.
I heard the Pinwheel has "loopholes" where the kids are able to sneak their way into using a browser. Did you have this problem?
What loopholes? How?
Man who rated us out
I had pinwheel for about 1 month. Their phones are junk and they service is full of problems. Dont waste your time. Also their return process is horrible. You have been warned.
My son has had his Pinwheel phone for almost two years and has no complaints
Well that's u. I hate my pinwheel phone. Someone needs to tell her to get me a real phone
I purchased a Rugged Pinwheel Phone and we are now replacing it. I’ve been super disappointed. The parent software is awesome…but the phone is completely unreliable. Per audit of our T-Mobile data, we were able to determine my child’s phone fails to receive 25% of texts that are received by T-Mobile. After over 30 days of back and forth with 8 different employees at their help desk, the final answer from Pinwheel’s engineering team was that the Rugged phone is a cheap phone and simply not reliable. They suggested I purchase one of the higher end phones they have for sale. Not awesome 🙁