That’s what’s getting me. Like - I get it, it sucks the product isn’t in stock, but you wanna risk getting a disease from how many people have touched it?
Because people are not very educated and there are enough that don't believe/don't understand the concept of germs. Also most people have not been really exposed to illness, infections, disabilities etc so they kinda just think everything in our modern world is safe (or if it isn't, then it is a conspiracy and not something obvious).
Exactly. I had a makeup artist use them right on my face. I was so chocked and disgusted. I was just imagining all the bacteria and gross stuff I got on my face 🤢
A lot of people have become against sanitary measures of any kind since covid. They'd probably argue they have the right to risk getting salmonella too...
I don’t work at Sephora but I work at a beauty boutique in Shoppers drug mart in Canada. I have people ask to buy the testers all the time when we run out of products. It’s so annoying and even worse they usually get stolen.
When that happens in my shop I go in another way: "Maam, do you really want to get a product that has been used for 5 years old yesterday to paint their shoes or be in some old granny's mouth (which I am sure had herpes)? If you want it, sure, I was going to remove it anyways, but be my guest." 😂
Businesses do, in fact, reserve the right to refuse service for any reason they deem necessary as long as they can back it up indiscriminately. The moment they get out of line, that’s enough to refuse and shut the conversation down. We have it posted by the register in the window so it’s an easy point to the sign and a walk way.
the dread i’d feel when, having gone back to the shelf, dug through the drawers, opened shipment boxes in the back, and even picked through go backs, i’d come up empty handed and know i’d have to take the walk of shame back to the register and break the news to someone who is (more likely than not) going to be irate. i do not wish that feeling upon my worst enemy.
okay but I feel so bad for Sephora employees. I’m 14+ and I look rlly young so I order online so I don’t seem like a Sephora rude 10 yr old. Also in love with ur vidsss
Having empathy, compassion, and awareness for yourself and others makes you a lot more mature than the viral Sephora Kids. You’re doing great and will keep doing great!
Always be nice to the Sephora employees! I went in to get a stick foundation about a month ago. The girl working was super helpful, but it turned out they were out of my shade. But I didn't throw a fit and was super understanding, because it happens! It wasn't her fault they were sold out of the product. Plus, at the end of the day, it's just makeup! The girl was so sweet and offered to put the rest of it in a sample for me so I could try it out and come back when they had more in or order it online (there's was only like a quarter of the stick left). I've worked in multiple customer service jobs (retail, banking, bartending), and have been treated like garbage by customers for things that have nothing to do with me and are out of my control. Why people are mean and rude to retail workers is beyond me. They literally hold the keys to the kingdom! Kindness doesn't cost you a dime, and can go a long way. You shouldn't just be kind to someone to get more out of a situation, but showing a little kindness and understanding definitely makes those of us who work in customer service willing to go the extra mile for you! Especially during the crazy holiday season.
I recently had a lovely older lady ask if she could have the tester. When I explained that I couldn't do that she politely argued. When she refused to listen to me I said ill go and grab the manager and we can ask her. The customer says, oh no dear, we don't need to ask the manager😂 my manager is an awesome lady and decided that because our store is moving that she would just give her the tester since it hadn't even been opened yet. So it did end on a good note🎉
The number of times I've had to tell customers, "For sanitary purposes, I can't sell you the tester," is concerning. You're that desperate for a product that you're okay with risking pink eye or mono?
Even if you for some reason didn't care that it's contaminated you'd think knowing it's half empty and still costs the same would be enough to dissuade you..
This reminds me of our christmas products were half off and someone tried to unplus a display tree because we were put of what they wanted and ot was already decorated. Mind ypu they got on top of the shelf to do this. It took alot of an power to to get to let go of the tree
I like how "contaminated" means someone else touched it, as if she doesn't do devious things with her bf/gf or many people in her exploring phase and that's completely OK and not "contaminated"
Who tf doesn't know that people use the testers on their faces and crap? 🤮 also, if grocery stores can't sell expired food, WHY DO YOU THINK MAKEUP STORES WOULD SELL YOU PRODUCTS ALREADY USED??? I swear. Karen here just wanted to buy thw tester, then come back and make a complaint about being sold a used, half empty bottle that "smelled funny". 😑
"I'll sue you for not letting me have a tester" ...mam, if you were allowed to leave the store after purchasing contaminated product you might actually have a case, not when the staff are trying to protect you from your own idiocy. What are you on about?? O.o
![[LIVE] : ONE ลุมพินี 91 | คู่เอก "คมอาวุธ vs อเล็กเซย์"](http://i.ytimg.com/vi/V0RkEfYFsgM/mqdefault.jpg)
I won't want testers anywhere near my face.
my mom accidentally grabbed a tester and the woman who checked us out didn’t even notice 😭😭 she was so mad when we got home, lol 😅🥲
That happened to me as well!
It happened to me too 😅 I laughed about it once I got home and the store is over an hour away so I just said forget it.
They’ll literally deliver a fresh unused lipstick to her house…..why is she fighting it?
only reason I can imagine is if she needed it for that very day
@@Phelie315 the thing is she can still DoorDash it
@@Phelie315 - but a used one? Ick!
Because shes stupid 😭
Arguing is literally the main reason she rolled out of her den , getting anything else done is just an bonus
Why can't people understand that testers are unsanitary.
That’s what’s getting me. Like - I get it, it sucks the product isn’t in stock, but you wanna risk getting a disease from how many people have touched it?
@@thetableoflegend9814or getting less than the amount you’re paying for.
Because people are not very educated and there are enough that don't believe/don't understand the concept of germs. Also most people have not been really exposed to illness, infections, disabilities etc so they kinda just think everything in our modern world is safe (or if it isn't, then it is a conspiracy and not something obvious).
Exactly. I had a makeup artist use them right on my face. I was so chocked and disgusted. I was just imagining all the bacteria and gross stuff I got on my face 🤢
A lot of people have become against sanitary measures of any kind since covid. They'd probably argue they have the right to risk getting salmonella too...
I don’t work at Sephora but I work at a beauty boutique in Shoppers drug mart in Canada. I have people ask to buy the testers all the time when we run out of products. It’s so annoying and even worse they usually get stolen.
I’d rather have my own unopened one than pay money for a half used and contaminated one….
Who would want to buy a tester on PURPOSE??? Might as well buy a used Petri dish 🧫🤢
Petri dishes usually have a limited amount of different virus in there, that's a new lockdown waiting to happen😂
That blue eyeshadow looks so good on you!
When that happens in my shop I go in another way: "Maam, do you really want to get a product that has been used for 5 years old yesterday to paint their shoes or be in some old granny's mouth (which I am sure had herpes)? If you want it, sure, I was going to remove it anyways, but be my guest." 😂
When I worked at Ulta, our testers didn't even have barcodes so like... how am I gonna ring it up ma'am?
My favorite tv show at this point lmaooooo
Businesses do, in fact, reserve the right to refuse service for any reason they deem necessary as long as they can back it up indiscriminately.
The moment they get out of line, that’s enough to refuse and shut the conversation down. We have it posted by the register in the window so it’s an easy point to the sign and a walk way.
the dread i’d feel when, having gone back to the shelf, dug through the drawers, opened shipment boxes in the back, and even picked through go backs, i’d come up empty handed and know i’d have to take the walk of shame back to the register and break the news to someone who is (more likely than not) going to be irate. i do not wish that feeling upon my worst enemy.
okay but I feel so bad for Sephora employees. I’m 14+ and I look rlly young so I order online so I don’t seem like a Sephora rude 10 yr old. Also in love with ur vidsss
As long as you have manners you’ll be fine in store lol ❤
Having empathy, compassion, and awareness for yourself and others makes you a lot more mature than the viral Sephora Kids. You’re doing great and will keep doing great!
as long as you're respectful, you're totally fine!!
Always be nice to the Sephora employees! I went in to get a stick foundation about a month ago. The girl working was super helpful, but it turned out they were out of my shade. But I didn't throw a fit and was super understanding, because it happens! It wasn't her fault they were sold out of the product. Plus, at the end of the day, it's just makeup! The girl was so sweet and offered to put the rest of it in a sample for me so I could try it out and come back when they had more in or order it online (there's was only like a quarter of the stick left). I've worked in multiple customer service jobs (retail, banking, bartending), and have been treated like garbage by customers for things that have nothing to do with me and are out of my control. Why people are mean and rude to retail workers is beyond me. They literally hold the keys to the kingdom! Kindness doesn't cost you a dime, and can go a long way. You shouldn't just be kind to someone to get more out of a situation, but showing a little kindness and understanding definitely makes those of us who work in customer service willing to go the extra mile for you! Especially during the crazy holiday season.
I recently had a lovely older lady ask if she could have the tester. When I explained that I couldn't do that she politely argued. When she refused to listen to me I said ill go and grab the manager and we can ask her. The customer says, oh no dear, we don't need to ask the manager😂 my manager is an awesome lady and decided that because our store is moving that she would just give her the tester since it hadn't even been opened yet. So it did end on a good note🎉
It’s also against the law to sell the tester. I’ve had to explain to both women and men that it’s against FDA regulations
That's what I always tell people when they ask me. " I am not selling you a tester, it's illegal" end of conversation.
The number of times I've had to tell customers, "For sanitary purposes, I can't sell you the tester," is concerning. You're that desperate for a product that you're okay with risking pink eye or mono?
Ew - why TF would you want a used Tester??? 🤮🤢
people say this to me about the display candies at the theatre i work at
Please do, I'd love to know what lawyer would take that case
I accidentally grabbed a tester for a product one time too. Luckily there was one actual product left. I think it was a milk blush stick.
This happened to me the first time I went to Sephora lol. The employee was so nice she got me an actual lipstick I could but
Even if you for some reason didn't care that it's contaminated you'd think knowing it's half empty and still costs the same would be enough to dissuade you..
Love you content
This reminds me of our christmas products were half off and someone tried to unplus a display tree because we were put of what they wanted and ot was already decorated. Mind ypu they got on top of the shelf to do this. It took alot of an power to to get to let go of the tree
When you offered to get it and she said hurry, that's when I would refuse service
Love ur vids❤
❤❤❤
Literally had that happen today.
Testers are supposed to have the SKU blacked out so it can't be scanned.
I have actually seen this. As a customer.
I love that eye look😍😍😍! Please, what is it?
It’s a TESTER and not for sale!
I like how "contaminated" means someone else touched it, as if she doesn't do devious things with her bf/gf or many people in her exploring phase and that's completely OK and not "contaminated"
Apparently that’s a right to be wrong
Oh, maaan 😮what a tough customer lol
It's disgusting that people want the testers.
Why is it unsafe to buy a tester, but ok to use the tester in the store?
I'm not well versed in makeup. This is a genuine question.
Who tf doesn't know that people use the testers on their faces and crap? 🤮 also, if grocery stores can't sell expired food, WHY DO YOU THINK MAKEUP STORES WOULD SELL YOU PRODUCTS ALREADY USED??? I swear. Karen here just wanted to buy thw tester, then come back and make a complaint about being sold a used, half empty bottle that "smelled funny". 😑
"I'll sue you for not letting me have a tester" ...mam, if you were allowed to leave the store after purchasing contaminated product you might actually have a case, not when the staff are trying to protect you from your own idiocy. What are you on about?? O.o
I'm refusing you service? No. I'm refusing you a bacterial infection.
I want to throw up when I see those testers esp after little kids hands are allover them.
I would sell it to her
I love your lipstick color. What is it? 💄
What color lip stick is that? It looks fabulous on you
It's really not that serious KAREN why do people get so testy over things that really aren't that serious
How did the lawsuit go??
Unrelated but what lipstick is that o:
i alwys think i look too young to go to sephora but im really 15😭😭
Don’t worry about it, I promise no one will care.
@@annie_xo ur so sweet
Oof