Glad that you have reached out to us here. Please raise a ticket in the FloSenso app or drop a message on FloSenso Website. Our team will be happy to assist you sort the issue :)
Yes, the water level sensor is splash and rain proof but it is advised not to submerge sensor under water. The water level controller on the other hand is not weatherproof and needs to be installed in a dry area and under a shed to prevent water seeping to it as it is connected with your home power supply.
On concrete tanks installation guidelines
Bought the wireless one, water level is always at 100%. Issue with the device.
Glad that you have reached out to us here. Please raise a ticket in the FloSenso app or drop a message on FloSenso Website. Our team will be happy to assist you sort the issue :)
Is it waterproof during rainy day?
Yes, the water level sensor is splash and rain proof but it is advised not to submerge sensor under water. The water level controller on the other hand is not weatherproof and needs to be installed in a dry area and under a shed to prevent water seeping to it as it is connected with your home power supply.
It works with wifi or not
Yes, it works with Wi-Fi, You must have Wi-Fi router at home to use the device.