We almost lost it all! | $12K loss | FM Expressions | T-Shirt Transfer Fail
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- เผยแพร่เมื่อ 7 ต.ค. 2024
- Yup that's right! $12K plus some after it was all said and done LOST, GONE, POOF, SEE YA!! Some have never had an issue with F&M Expressions, but they sold us one of the biggest fails in our 12 years of business. The WORST Heat Transfer company to deal with and it about did us in. From the google reviews it looks like nothing has changed, shame on them. Make a better product, not sure why it's that complicated there are issues in their formula. Thanks for watching!
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Our company was fixing to spend a substantial amount with them but are now going to go another direction. Thank you for sharing your experience.
Glad it was helpful!
Thank you for sharing your experience with this vendor.
You are correct when you say "cheaper does not always
mean better". I appreciate you and this channel.
Appreciate your video, and I am sorry for your loss. I thank God for not rushing my process because, as you said, cheaper is not always better. Thank you and Godspeed on your business!
It just comes down to a very expensive learning experience... Thanks for watching
Thank you for all your effort and information. I have enjoyed watching and learning.
I was going to use FM Expressions but I have reconsidered in support of you and will be going to Stahls instead. Thank you and keep those videos coming.
Not a problem and very much appreciate your support. Like I said some have good experiences, ours was about the worst you could get. But they are still selling transfers, and employ a lot of people. Look art versatranz.com as well much better people to deal with.
I appreciate this video and taking the time to share your experience with them and business advice in general. I agree with them being liable for refunding the transfer amounts since they seen an issue with the batches prior and still sent out the transfers. Also they should’ve refunded the money for the t-shirts since their product ruined them. I dont think they should be responsible for your labor cost though. I was hoping you said after that experience we went full auto screen printing for all our future jobs.
I appreciate the thoughts but it's water under the bridge, we live and learn. Thanks for watching!
Thanks for sharing Sign Guy. Appreciate your advice always & empathize greatly with the unfortunate ordeal you shared here. Its been a wonderful journey learning from your videos this year. Wishing you, your wife & business a prosperous year ahead and many more subscibers & viewers to your awesome channel. Happy New Year 2022 & God bless you.
It's all a learning experience, good and bad that's life. Just happy we wake up every day and do what others dream of. Appreciate the support!!
@@TheSignGuy Yes indeed. Always happy to support. Take care brother.
@@eXpansiveconsciousness same you you, and have a happy New Year as well!
Sorry to hear about your loss, however thanks a bunch for sharing your story, most people would not tell anyone they screwed up. You are helping many, many people to what to look out for.
Thank you John. In our instance it just made me zero in and focus on what I really wanted to do and NOT do. LOL I'm human and make mistakes like we all do, I'm just talking and hopefully it helps someone or realize they are not the only one.
I’m glad I saw this video I was about to get prints from fm prints . Research is fundamental
Definitely words of wisdom, I just ran into a similar situation with another large transfer company, sent the prints in the wrong color. It was a very time sensitive memorial event, and they did nothing but offer me 20% off my next purchase.
Thanks James, yes these are hard expensive lessons learned. Who did you have a problem with, I used stahls and versatrans with okay results. They helped finish out our T-Shirt and apparel run and sold all the equipment.
Thanks for sharing! and your advise! All the Best for your Business!
Thanks for watching! I'm still chugging along!
Great Video Brotha !!
Appreciate it
These things happen when ramping up and workers are rushing to meet demand and not checking every 5-10 shirts for quality assurance. It could be the heat platens got dirt build up and didn't press it certain areas and nobody bothered cleaning or some other reason entirely. It could have been avoided with a QA system set in place. I've had my share of screw ups.
We live and learn, we learned the hard, expensive way...
“Mediate” not “mitigate” lol, great video, very interesting! Happy new year!
Thanks Dom. I knew I messed that up LOL I'm human life goes on. 🤣
Did you check if the transfers had the cracking before pressing them on the shirts or did the cracking happen after pressing them on the shirt? I Got samples from FM Expressions and just by testing the samples and doing wash tests I passed on them. I always use Transfer Express.
To be honest, I don't think so but it was years ago and pretty sure I ditched the transfers.
Just wondering: did you press a few shirts and examine them BEFORE you pressed all the shirts? How long did it take for "the flaws" to show up?
We've done full color prints before this big order and did not have an issue. This batch that was bad we pre-pressed the shirts at temp to remove any moisture/wrinkles then apply as F & M instructions like we've done in the past. The shirts were boxed from us and when he removed them from the box he noticed the cracking. So the shirts were in a box for about 10 days before he brought it to our attention if my memory serves me right.
weve done a couple different methods for tshirts , white toner, htv, neenah etc.. excluding silk screen.. I just cant put my name on something that wont last very long.. the ONLY thing that passes the mustard test is sublimation on white polyester which as you may know are not the most comfy shirt material lol thanks for sharing the lessons though.. :D
whats your email sir? well have to jabber and share some thoughts.. I see some flight instruments in the background, its been a while but i still remember east is least and west is best! :D
I worked in a screen printing shop maybe 15 years ago, it sucked... LOL We tried the dye-sub but it just never caught on for us. Having the T-Shirt press and such did make some extra money and kept the customers. It was just to much to oversee and good employees were hard to come by.
@@jimmyfavereau The flight stuff was my step dads, eyecandysigns@gmail.com is the best email for me. Thanks for watching!
so what did you end up doing with the 600 garments? (besides the box you have there)
ps hope you have a great 2022 !
We let the customer keep them, and wrote it off and the end of the year. We used to give all of our excess mess ups to a local homeless/animal shelters but this was a different story....
Donte to the homeless shelter or goodwill and write it off. I surely hate that happened to you.
Thank you. From what I remember, they went to the pet shelter.
That is bad ! I learn last year to never do a big batch with heat transfer print.... Dtg or screen printing. You lost 12k and your customer lost too :(
DTG is the way to go IMO, unless you have Lee Stuart print them LOL!!
I’ve never done shirts and I only do regular & dimensional signage using wood and/or sign foam but I charge about 5 times material cost or 125 dollars a square foot. (Whichever is higher) I was thinking that I’m under priced. How do you price your signs?
I'm done with shirts and apparel, never again lol.
We are about the same when it comes to finished (out the door) signs. Some more some less, because I sell at a set price online I have to account for my design time and keep it within a certain time frame. The materiel cost is mostly predefined, so my variable is design time and shipping cost. ACM about $60 a sf, MDO about $100 a sf and HDU about $125 a sf there are variables but that is my rule of thumb for rigid substrate "signs".
Although I fell like I'm charging about all that market can take one one side, it seems like someone will always do it cheaper.
@@TheSignGuy would you happen to have a pricing vid for doing vinyl lettering on trucks/ trailers?
@@jimmyfavereau see if this helps, let me know if you and any other questions... th-cam.com/video/ab7s-8dIljo/w-d-xo.html
So you didn't take them on that final bigger offer of the almost $3K?
No we did not. We were going for the full amount.
@@TheSignGuy Gotcha! Uugh man that stings 😩 I've used them in the past for certain full color transfers and luckily I haven't heard back from any customers, but after your experience, I'm sticking with Versatrans for when one of my job requires transfers. I'm cutting FME off! ✌🏼
Ps. Just watched ur big cement install video now. Nice job and nice save on that wind induced "ball of lettuce" almost-disaster! 👌🏼😅
I never had good luck with FM, they always ended up cracking.
I hear good and bad about them all the time. Thank you for leaving a comment with your experience with them.
What other company do you use instead of FM Expressions?
Been there, done that.
Oh do tell.....LOL
Wow I never use fm expression I have had my losses with them.
It's hard to believe a company can continued to operate with such crappy standards. I know I'm not the only one they have burned....
@@TheSignGuy they burn me out 2k such scumbags. My lawyer said lawsuit would be headache plus cost more than 4k to fight case won't be worth it especially if we didn't win
@@Ramellosugahill that's was pretty much the same answer we got. My question would be how do they stay protected from lawsuits, I assume it's the way the company is constructed.
@@TheSignGuy absolutely well information is key to help others
@@Ramellosugahill that's why I did the video 👍👍
F&M was the absolute worst choice for that job or any job! I’m sure they were probably the cheapest for transfers. Wouldn’t have trusted the lowest bidder with my best customer.
I agree, we live and learn and learned the hard way.
@@TheSignGuy I’ve learned a lot the hard way unfortunately. Glad you were able to survive such a huge loss! That would’ve wiped out a lot of small businesses, including myself. That’s for sharing the story. Jason
@@TheSignGuy my fav quote, 'experience cant be bought, it has to be lived' JWF :D
I won't be buying from them. Thanks for sharing.
Thanks for watching, if you do need transfers try www.versatranz.com
stahls rocks
We did have better results with Stahls to wrap up some long time customers but I was just done with anything that had to do with apparel.
had no issues with their plastisol transfers. However, I have heard the same thing with their full color. Supacolor is by far the best, for full color. Any issues I had, I took photos, and showed them and they sent out new supply right away.
Topp Transfers can make good plastisol transfers however their customer service sucks and never answer anything when it comes to issues. and they have now, a ton of issues. they have pinholes across all their prints.
Stahls makes great presses, but their screen print transfers rubbed off, and tons of comments about it coming off in wash.. They were quick to give money back after showing a video of pressing it
Thanks for sharing. Sounds like you have it figured out.