A lot of you were asking about repairing scratches on black stainless. It's really just oxidized tape baked on the finish. Our repair techs said that there's really nothing you can do because it's not paint.
Wish I had known that before we bought all new LG appliances for the kitchen from Brault et Martineau . There's a starch hidden in the bend of the door by the handle screw attachment that was done in the factory and now we are stuck with it. Both refuse to help because it's after 48 hours. Very upsetting as you can imagine.
I know you just ruined a couple of fridges to make this video and I'm very appreciative of you doing that, it changed my mind on buying the dark stainless fridge.
Ya'll are seriously amazing for doing this. depreciating your own products to help us. If ya'll were in Houston, I'd get all of our appliances from you.
thank you. my husband keeps saying he wants to change all of our appliances to black stainless, and i haven't wanted to spend the money. this helps my argument :-)
This was so hard to watch. I'm glad no-one could see my face but it was helpful. I am so close to making a decision to go to black stainless. The only thing you could have done that would have been more helpful was compare similar scratches on stainless surfaces. I realize it wouldn't show the same way but a scratch like that on any surface is going to be noticeable.
Thanks, we just got a whole KitchenAid appliance group in stainless but was so tempted to get black stainless & to be honest was still wondering if we should have even though the regular stainless is beautiful but after this video I’m even more happy!!
Samsung fridges are BA all around. Another reason to talk my wife about a Samsung fridge.. nice.. Weve slowly been converting to Black Oxide (Kitchen Aid) because the looks, KA because the handles. But the Samsung has rad features and evidently durability, too!
samsung has two layers of paint. like car paint or laminate flooring it has outer clearcoat layer that protects the inner layer. it's a no brainer really but some reports of peeling, still i think i would rather go Samsung if going with black stainless ... but i might just go regular stainless i dunno.
My black Samsung fridge had the coating peel off without any scratches! Samsung want to replace the doors with black again, fighting with them to have them replaced with standard stainless steel. Update - Samsung Australia will replace your black doors with stainless steel doors, hopefully without a coating this time...
That was my favorite part as well. Challenging to watch but very helpful. Meanwhile, as my fridge continues to "Die" i must go back to the drawing board on which finish to purchase. Regular stainless may be too shiny for my liking...ugh!
I precisely landed in this video after my 2 yr old scratched our dishwasher. Disappointed though. I was looking for deep scratches repairing tips. Will keep looking. Thanks anyway
Let me know what you find. We searched forever. Black stainless is almost like tape. Only novel solution is to remove all of it for a stainless steel appliance.
Great scratch test, I bet the test cost is very high LOL. The test results really help customers know what will happen to their Black Stainless Steel Appliances after years. Is there any repair method for the scratch?
is there a test, Steve, on you doing the exact same thing on regular stainless steel? you know, for comparison's sake. And your daughter is the real MVP, since she's the nicest thing you will ever have, she has to make sure nothing else in your life is nice haha
Has the black stainless coating improved at all since this video released? You would think other companies would start doing what Bosch does with their black stainless. I have been seeing that the smudge resistant stainless steel also scratches easily and can peel off but it's just not as noticeable.
There is not. It's a coating on top of the steel. There are all sorts of touch up kits on the market for this now but none that I have seen that truly work.
OMG 😲😲😲😨😨😨thanks, you just help me dodge a bullet on LG black stainless steel appliances...i was just about to purchase the entire kitchen and front loader laundry set...TIA 1M👍
You're welcome! They're great looking appliances and will look great if you're careful! But we're not too sure how long the finish will be available in the future (if you need to replace anything).
Yesterday I fell a couple steps off my 6 foot aluminum ladder and my beautiful Frigadaire got several inches of scratch. I hurt myself ok but the scratches made me really sick!
With black stainless you can't. They sell aftermarket products to fix but I haven't seen any that really seem to work. If you want black stainless appliances, the best route to go is Bosch. They make the most durable black stainless on the market because there is not a coating like everyone else.
Please note. You said samsung was the best for black stainless. Unfortunately, there is a huge problem with their finish as it peels off after a short period of time. There are many that have posted on the samsung forum with this issue. My gas stove is only 3 years old and all the black stainless is peeling off..... They will not stand by their product.
We did an update to this blog including Bosch's (then) new product lineup which the black stainless IS the actual finish. The rest are a coating added to stainless steel so is susceptible to scratching and peeling. That said, at the time, the Samsung was the best finish in terms of our independent scratch test.
I have a Samsung and the finish is coming off where the handles area attached to my stove. Not scratched, it is peeling off. Had I known this could happen, I would never have bought black stainless steel. I have the refrigerator, stove, microwave and dishwasher all matching. Not happy!
Scratch the side towards the bottom where no one will see it. Now you have to clearance all these at a discount. I hope the video generates enough biz to make it worth the damage.
Black stingless just sucks period. Stay away. I thought it was stained black unlike the coating it actually has. I want to know how to remove the rest of the coating safely and make it stainless if possible. Any help would be appreciated.
according to all the articles i have seen Samsung doesn't need a fork it is pealing off on its own around edges and handles. Samsung is the worst. Plus no one works on them.
So...... if the surface gets scratched by accident, how do you repair it?? I've searched all over for a black stainless touch up paint product & can find nothin
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A lot of you were asking about repairing scratches on black stainless. It's really just oxidized tape baked on the finish. Our repair techs said that there's really nothing you can do because it's not paint.
Wish I had known that before we bought all new LG appliances for the kitchen from Brault et Martineau . There's a starch hidden in the bend of the door by the handle screw attachment that was done in the factory and now we are stuck with it. Both refuse to help because it's after 48 hours. Very upsetting as you can imagine.
Ugggggh that absolutely sucks. My refrigerator was just delivered and scratched right in the front from the near by wall 🤦🏾♀️
I know you just ruined a couple of fridges to make this video and I'm very appreciative of you doing that, it changed my mind on buying the dark stainless fridge.
Thought it was the only way to show the problem, unfortunately. Glad it helped.
Ya'll are seriously amazing for doing this. depreciating your own products to help us. If ya'll were in Houston, I'd get all of our appliances from you.
I wish you guys had a store near me in Canada. This is how you create a brand people. Keep up the great work guys.
Thank you! 😍
Being in digital marketing, I can't agree more with this statement. Keep up the great content
thank you. my husband keeps saying he wants to change all of our appliances to black stainless, and i haven't wanted to spend the money. this helps my argument :-)
You owe me...saved you a lot of future misery :)
This was so hard to watch. I'm glad no-one could see my face but it was helpful. I am so close to making a decision to go to black stainless. The only thing you could have done that would have been more helpful was compare similar scratches on stainless surfaces. I realize it wouldn't show the same way but a scratch like that on any surface is going to be noticeable.
Thanks, we just got a whole KitchenAid appliance group in stainless but was so tempted to get black stainless & to be honest was still wondering if we should have even though the regular stainless is beautiful but after this video I’m even more happy!!
$$ to the guy that discovers the fix-in-a-tube remedy for this.
Thanks for doing this much appreciated
I wish I knew this before I purchased my black stainless fridge. it's barely a month old and I noticed the paint was scratched on the top.
Samsung fridges are BA all around. Another reason to talk my wife about a Samsung fridge.. nice..
Weve slowly been converting to Black Oxide (Kitchen Aid) because the looks, KA because the handles. But the Samsung has rad features and evidently durability, too!
samsung has two layers of paint. like car paint or laminate flooring it has outer clearcoat layer that protects the inner layer. it's a no brainer really but some reports of peeling, still i think i would rather go Samsung if going with black stainless ... but i might just go regular stainless i dunno.
Samsung is many step ahead of the competition in term of durability it seems. Thanks for creating that video.
NOOOOO come to my house! Its junk!
My black Samsung fridge had the coating peel off without any scratches! Samsung want to replace the doors with black again, fighting with them to have them replaced with standard stainless steel.
Update - Samsung Australia will replace your black doors with stainless steel doors, hopefully without a coating this time...
I died laughing when he said that his daughter decided that he can no longer have nice things
I did too! Loved it!
That was my favorite part as well. Challenging to watch but very helpful. Meanwhile, as my fridge continues to "Die" i must go back to the drawing board on which finish to purchase. Regular stainless may be too shiny for my liking...ugh!
I precisely landed in this video after my 2 yr old scratched our dishwasher. Disappointed though. I was looking for deep scratches repairing tips. Will keep looking. Thanks anyway
Let me know what you find. We searched forever. Black stainless is almost like tape. Only novel solution is to remove all of it for a stainless steel appliance.
Anyone else disappointed when security didn't chase him out?🤣🤣🤣
I'm surprised our VP of sales didn't - all those refrigerators went straight to scratch-and-dent! 😬
I mean, at least use fridges that were already scratch and dent! >.
Well I'm glad I watched this, I would have bought a black stainless LG fridge
Really, really useful information! Thanks.
You're welcome! Live long and prosper.
Great scratch test, I bet the test cost is very high LOL. The test results really help customers know what will happen to their Black Stainless Steel Appliances after years. Is there any repair method for the scratch?
So far there isn't a repair method.
@@YaleAppliance1 Good for you....finally the answer.
Crap I want led to get the black stainless
I’m going to stick with the standard stainless steel
is there a test, Steve, on you doing the exact same thing on regular stainless steel? you know, for comparison's sake. And your daughter is the real MVP, since she's the nicest thing you will ever have, she has to make sure nothing else in your life is nice haha
We haven't done that test. Scratches on stainless steel definitely have less contrast than on most black stainless versions though.
Has the black stainless coating improved at all since this video released? You would think other companies would start doing what Bosch does with their black stainless. I have been seeing that the smudge resistant stainless steel also scratches easily and can peel off but it's just not as noticeable.
Thanks for convincing me to never buy black stainless! Terrible. Rather have regular stainless or white!
So how do we recover?
Is there any repair that can be done to fix the scratch? I have a Frigidaire French doors.
There is not. It's a coating on top of the steel. There are all sorts of touch up kits on the market for this now but none that I have seen that truly work.
OMG 😲😲😲😨😨😨thanks, you just help me dodge a bullet on LG black stainless steel appliances...i was just about to purchase the entire kitchen and front loader laundry set...TIA 1M👍
You're welcome! They're great looking appliances and will look great if you're careful! But we're not too sure how long the finish will be available in the future (if you need to replace anything).
Yesterday I fell a couple steps off my 6 foot aluminum ladder and my beautiful Frigadaire got several inches of scratch. I hurt myself ok but the scratches made me really sick!
Yeah....you can heal. The refrigerator? Not so much. Man, I looked so much younger than I do now.
Did you just create new additions to your next scratch and dent sale ?!!
That's exactly what we did!
How do you fix or buff scratches? Thanks.
With black stainless you can't. They sell aftermarket products to fix but I haven't seen any that really seem to work. If you want black stainless appliances, the best route to go is Bosch. They make the most durable black stainless on the market because there is not a coating like everyone else.
Please note. You said samsung was the best for black stainless. Unfortunately, there is a huge problem with their finish as it peels off after a short period of time. There are many that have posted on the samsung forum with this issue. My gas stove is only 3 years old and all the black stainless is peeling off..... They will not stand by their product.
We did an update to this blog including Bosch's (then) new product lineup which the black stainless IS the actual finish. The rest are a coating added to stainless steel so is susceptible to scratching and peeling. That said, at the time, the Samsung was the best finish in terms of our independent scratch test.
How do you safely clean it?
Depending on the type of black stainless steel, it can be difficult. Don't use any towel that you think may scratch it.
I have a Samsung and the finish is coming off where the handles area attached to my stove. Not scratched, it is peeling off. Had I known this could happen, I would never have bought black stainless steel. I have the refrigerator, stove, microwave and dishwasher all matching. Not happy!
Definitely suggest getting in touch with your appliance dealer or Samsung directly.
How do you fix light scratches in this type of finish? Will a scratch removal kit help or make it worse?
fix it by putting a magnet over it and it disappears :)
🤔🤔🤔
Cooper LG has a touch up paint available for their black. I have a very small scratch on top front. I’m going to give it a shot. I’ll share.
OOoook but what do you do if it's scratched?
Scratch the side towards the bottom where no one will see it. Now you have to clearance all these at a discount. I hope the video generates enough biz to make it worth the damage.
how do you repair scratches on black stainless steel?
You dont
How can you show us the problem but not the fix?
Because there still isn't one....Dont buy black steel is the whole idea of this video.
Any idea where I can find touch up paint for this color? Thanks!
All the colors are different, so that might be really tough!
DO NOT USE VINEGAR ON THESE APPLIANCES it rubs the coating right off!
Thanks for the tip! 🙌🏼
Black stingless just sucks period. Stay away. I thought it was stained black unlike the coating it actually has. I want to know how to remove the rest of the coating safely and make it stainless if possible. Any help would be appreciated.
We would not have any information on how one would go about doing that. That's not something we would recommend at this time.
Been wondering the same thing. Have you found anything that works?
How to repair scratch?
refrigerator magnet
It's not if you scratch it but when.
True, unfortunately
Anything will scratch with a fork genius
maybe....but the pressure was light..and there is no fix
Can i get these 50% off on eBay now?
They're actually more expensive now because it's considered art.
according to all the articles i have seen Samsung doesn't need a fork it is pealing off on its own around edges and handles. Samsung is the worst. Plus no one works on them.
THANK YOU Mark!
Ok how do you fix it?
put a refrigerator magnet over it problem solved
@@MrDICKHEAD28 You can't fix it...once the cover is compromised
So...... if the surface gets scratched by accident, how do you repair it?? I've searched all over for a black stainless touch up paint product & can find nothin
Almost all of them are oxidized tape on top so unfortunately you can't paint over it :/
I found a solution to your problem
put a refrigerator magnet
the scratch is gone :)
Use black paint
Im here after my godson scratched my Samsung fridge😩😩
well I'll be sticking stainless steel
So I’ve learned nothing…thanks