Attachment Variable in ServiceNow (Paris)
ฝัง
- เผยแพร่เมื่อ 24 ก.ย. 2024
- A short video on the new Attachment variable introduced in the Paris release for Service Catalog.
With the new attachment variable, you can
- Make an attachment mandatory
- Make an attachment mandatory based on a condition or user input
- Use attachment as a template to collect user input in a variable
Its features are
- Compliant on both platform and portal UI as well as scoped applications
- Attribute level validations on the attachment size and allowable extensions
- Stores Attachment sys_id and supports GlideForm API
- Can be used in order guides and record producers as well
Great info in a simplified manner .👍👍
Thanks for sharing this info.
When I am creating an attachment variable on a catalog item -and using the item on portal - Sys_id is displayed as the name of attached file. How can I fix it and get the name of file to display on portal. This work is on Tokyo instance.
Thanks soo much. I was not sure waht to do . You may my day. Is there a way to also attach a text box for an attachment or vice versa?
Is this attachment will attach in the RITM?