[@kimbartholomew1821]

Thank you so much. I was unplugging it from the back of the machine, not the power source. This worked great and I also was able to pull the mat out, which had a large tear in it.😁😘

[@alexandrahallam2559]

This just saved me. Thank you. It really works.
I pulled the matt out from the back . Did the power cord thing and its working!!

[@sumbl1ss]

You know what fixed my ‘power issue’ only loading the mat. Seeing it work. Adding the white card stock. It stopping process. Adding red card stock, working fine again. I put green painters tape over my white project and it worked fine! Cricut doesn’t like white, it’ll tear it or just not proceed! Finally got my 4th card to work!

[@Ccdec1981]

This was so helpful! Thank you!

[@africats2]

Thank you for this! Just happened with my embossing tip

[@Nikkyiskwl247]

Mine did the same thing when using the knife blade, i was able to cancel the project with my mat stuck in the maker 3 and make a new project and it did an update on the maker 3 then it worked, sadly what i was making had to be scraped and redo it.

[@DanielJohnHowTo]

thanks for sharing your experience, we also had this issue too.

[@tiffanyroberts5949]

I have a brand new matt, and smart rolls and they have all done it

[@DanielJohnHowTo]

are the rollers clean?

[@sumbl1ss]

Doesn’t matter my mat. I’m using pen, and card mat. It always does it.

[@mariescreations71]

get a new mat lol maybe thats what it is omg

[@DanielJohnHowTo]

yes this can also cause issues, good advice.