Daktela Academy Online - Lesson A2.1

This is the first lesson in the Advanced Agent Skills course on Daktela Academy Online, teaching you about your Profile. You can see this topic covered extensively in our online Documentation, here:
docs.daktela.com/en/pbx/v6.26...
Remember that you can also access our online educational platform from your Daktela PBX - simply go to the 'Resources' tab in the main menu and click 'E-learning' to be automatically logged in, providing you a quick and easy way to track your progress as well as enabling you to receive a Daktela Academy Online certificate after completing a course.
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