Fixing A Viewers Horribly Repaired Phone - Nokia 7 Plus
ฝัง
- เผยแพร่เมื่อ 4 ก.พ. 2022
- This Viewer got more than he bargained for when he took his phone in for repair.
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Screws management may seem superfluous, as they are often not seen, but these are the details that make the difference in the repairman. Nice video as always.
I feel like they steal screws, so they don't have to buy any if needed.
@@abhinavhimself Doubt it, they probably lost it and said screw it. Those tiny screws are really easy to lose if you don't keep track of them (this is not a defense of the shop as it should have been kept to original condition as best as possible).
@@Shadowninja1200 I'm talking from personal experience. I had given my laptop for some upgrades and they stole about 5 screws including one for the cpu cooler bracket. It's very annoying
So true ಠ_ಠ👍
You can buy sheets of fridge magnet magnets. I have a small pad with a bunch of them held together with fablon. I use that for screws
This is why brands can say that "independant repair is a scam"
Screw this place, they are destroying the reputation of this industry. I bought 10 iphone 6's for a class I teach and my 12 year olds swapped out the battery and display with all screws making it back to the proper places.
i find that hard to believe
@@karmakaze9972 I teach through a homeschool co-op. I have 6 elementary students and found a lot of 10 "for parts" IPhone 6 (non s) for $150 on ebay. It turns out 8 of them just had dead batteries, so I ordered some replacements and in an hour, 5/6 were booted. The displays somehow stayed intact, I was expecting someone to rip it clean off, and I have now instilled confidence in them to repair their own devices. It really is not rocket science. the only thing I did prior was removing the old battery adhesive and replacing it with a little bit of Tessa tape though, I didnt want them bending Lithium Ions...
I tried to repair my uncles S20 plus by myself and not Samsung, Biggest mistake i ever made cos the refurb screen i paid $250 had dead pixels and seller wanted us to pay $50 return shipping. Honestly just go with apple and Samsung its not worth it on these newer phones. Thankfully my uncle didn't mind and said at least i tried to help.
@@YasinVanDoorsen You should've looked for broken phones that have working screens and use those
@@fred-youtube Yea
That's so pathetic, they really think they can charge for that shotty repair? I'd be disgusted to hand that back to the customer
fr. plastic sticking out, glue seepage, not sure how the person repairing was okay with handing it back in that condition
If they did this kind of repairment to my phone, i will straight up burn down their shop
@@nishikun867 when you meet Karson, you'll probably want to commit arson
Shotty? Do you mean Shoddy?
I'd fire the employee in a heartbeat tbh. Yeah call me crazy in terms of human resources management but repairing isn't a joke.
Reminds me of when my wife's Google Pixel was "repaired", by an authorised repair partner. She had to send it back first because they didn't remove an internal film, blocking the front camera. After a short while it stopped working. Turns out they had fixed the battery adhesive tabs at the wrong place, they went over an internal ribbon cable, when eventually broke under the pressure, then with the battery moving around , the cable for that broke and the phone stopped working entirely. I also found they had snapped off an internal microphone ribbon cable, there's no way they didn't notice this as the microphone itself was not in the phone, just the end of the ribbon cable.
Thats hella scam
How did you not notice the mic not working sooner? It is a phone, basically useless without the ability to make a call.
A friend of mine bought a business laptop and it was his pride and joy. Until it broke and had to be sent to an authorized repair shop. It came back with its aluminium top scratched all to hell. When he complained, the shop manager just said "all laptops will look like that in time, deal with it".
shame to see cheap companies claim they’re better than one another when in reality they’re all the same, using bad parts. good job with this repair and keep them coming man!
yeah..
Doesn't seem like they were using bad parts, just bad practices.
some shops even steal specific parts like the cameras and the battery like how my brother got his phone back after they told him it couldn't be repaired.
shady practices like this are the reason why both me and my brother learned how to fix our electronics instead of taking it to some "experts"
I think here it went wrong with the 50 cent new usb, cracking the screen and placing a new screen on it
@@PoutingTrevor no theyre just scamming us like i bought a ps2 from amazon and it was completely broken i managed to fix it
To align easily your USB C port, hook it up to a USB C cable. That way, you’ll get the near perfect alignment
The attention to detail is what separates a good repair shop from a bad one. Cheers, Hugh!
Attention to detail makes or breaks the repairs on smartphones these days
One of the last really good phones from HMD Global. The build quality, cameras, timely updates under the android one program, were top notch. They've kinda lost their way now. Glad to see this phone restored and getting new life breathed into.
What happened to Nokia? I remember them having a resurgence back in 2018-2019. In fact I had the 6.1 plus, which was pretty good with Android One. The last Nokia I heard about was the 9, which Iirc was pretty terrible
One of the best phones I've ever owned. I still regret exchanging that to get a Samsung S10e. 😭
It was good except the charging port. Notoriously bad on this model
my 3 years old nokia 7 plus is still kicking. 👌
@@firechicken1745 Nokia 8.1 was their last best phone worth the money. The newly released ones not so much.
did you mean to say rectified instead of resurrected? because i think the latter means "brought back to life"
edit: also i've found the easiest way to clean dried liquid adhesive is using a dry rag. that way you won't have sore fingers and you'll clean any fingerprints off the screen at the same time
It’s ok to say he resurrected the phone because in a sense he brought it back to life by making it fully functional. However it’s NOT ok to say he ‘resurrected the issue’. That implies he made it faulty again so yes rectified or resolved would have generally been better terminology!
The shop is an example of why Right to Repair is being lobbied negatively. It's just sad that there's a lot of shops worldwide like these...
Correct… it only takes one bad repair shop to give them all a bad name. I personally only take my repairs to the manufacturer, but that just my choice
@@grahamevans8567 but then again, would the manufacturer repair it in a meticulous manner like Louis Rossmann, Hugh Jeffreys, or anyone reputable does? That's another side of Right to Repair that is a challenge - authorized repair capability.
@@rosaria8384 I choose to do that so original parts are utilized, i get use of a replacement phone till mine is fixed & a warranty on the repairs.
What you don't love all the places that are like "Hey we sell paperclips....Oh and we repair phones and laptops as well". I always look at those places and go "Yeah I think I will just learn to fix it myself if it breaks".
@@zancrus9629 haha
These videos are really inspiring to me as someone who hasn't really dabbled with phone repairs due to more and more of them putting adhesive to keep them shut.
Bad companies these days not only charging almost 100 of what ever currency he was using but he literally made the phone worse it’s good that high Jeffrey’s called him out though 👍
Yes super high
100 INR would be $1.34 USD
Is it really a "these days" thing? I remember people saying the same thing back in the 70s as if it was a "these days" back then.
I had one of those. Bought it as parts with an inflated battery, fixed it and used it for half a year before buying a different phone. I loved the way it looked.
Nokia make some great phones imo
@@Zulf85 HMD nokias are awful, if they don't break, the software updates fuck it up
@@Zulf85 they aren't real Nokias anymore. Just branded as it.
Watching it on my own 7 Plus. I can't bring myself to replace this masterpiece. I love this phone so much.
Android 10 ruined the Nokia 7 Plus Camera Processing, Disable Sim Network, Bootloader etc.
I had a Nokia 7+, the charging port was broken on it too... they're apparently really prone to breaking.
I got mine repaired by my carrier, was like £40 but was repaired properly (screen replacement and charger replacement).
Good phone though, great mid price phone a few years ago.
Dude. I have also the 7 Plus and 6.1 Plus and both of them had a poorly designed charging port. However care you do to them even plugging in the usb c cable carefully still breaks. Both of them made a charging port replacement twice but still ended up still breaking. The devices themselves are great and beautiful especially the 7 Plus (I had the white one) but the problems on the usb c ports gave it away and made me dump them. I love them both but it's hard to go anymore when port problems occur again and again.
I have a nokia 6.1 plus and the charging port on it also broke in 2019. The port still works but now I need to keep the phone slightly propped up for it to charge.
@@ardwivedi16 it will not work soon. The poorly designed port made me to do that trick too. by putting like a "bump" on the tip of the USB C cable while the phone is lying down. Weeks later it became worst until it never charges anymore.
@@PhillipMaquiso It is working like that for almost 2 years. Although I have to frequently clean the port with alcohol to make sure the phone charges and it only charges on one side of the usb port
Nokia and USB-C are shit, when you combine the two you get an absolute disaster of a phone
I have this exact phone and it's an absolute tank. Dropped it multiple times without a case or screen protector, and the metal on the sides has scraped but the screen doesn't have a single crack.
This is the main reason why I consider a new phone when my trust and worthy runs to it's end. Some time I had faith in official service centers, which ended up with similar states as Jeffrey's "this is how it looked when it came to me". Then I tried my local repair shops. Well, paid the money for the repair guy taking my phone to some party with him... when I came out of the shop I realized my phone was filled with a ton of drunkard photos and contact list. Plus the repair lasted for two weeks...
I literally don't hate my phone that much to give it in hands of poor quality shops. And you can never guess if that one is true or it just has friends/paid reviews...
Nokia 7+ was one of the best phones of 2018. Thanks for repairing a Nokia phone
Glad to know that (a) you managed to help someone else out, since they wanted to sell the phone, and (b) get it back into full working order! :)
Always Love the content I look forward to Everytime you upload a video
I appreciate that!
@@HughJeffreys I stop what I'm doing everytime I see the TH-cam notification that you uploaded a video
@@HughJeffreys so do I, hopefully you hit 1 million subscribers this year
Hey, Hugh. I think Nokia 7 is probably the best Nokia phone they ever made. Especially the white version, it looks really clean. Cheers!
Dude, you work miracles! Every video of yours that I watch I'm amazed with so much care and dedication, congratulations!
I love Hugh's videos. I can attest to a very poor repair where the screen starting coming off... out in the community hard to know who will do a good job or not.
It took me 3 minutes to find the name of that repair shop. Luckily I live in VIC and there's no chance of me running into them.
You should make a personal website and encourage your "customers" to leave a review with the offending store's name. Or something like that.
To run a physical shop, I can only imagine how many people they've ripped off and will continue to rip off until someone does something about this.
That was the most botched "un-repair" job I've ever seen. Seeing that poor phone made my jaw drop.. *Sheer Incompetence.*
haha poor victorian, enjoying the waxxine mandates and lockkkdowns from dikkktator dan? LOL
@@ps5hasnogames55 Keep it on facebook.
website?
@@ps5hasnogames55 There have been no lockdowns this year, get your fact straight dimwit. Everything is open and cases are decreasing every day because the majority are vaccinated. And yes, I'm loving the mandates, I had my 3rd shot in December and I'll be the 1st in line if the 4th ones are offered. While you can enjoy the ventilator when you catch it.
@@CDOT.KEEPCLICKIN Can't dox people or businesses on YT, sorry.
Wow, really nice work and kudos for your ability to do some fine detail mods like that!
That was soothing. Thank you for fixing this with care.
What an amazing job !
Much love from Egypt Hugh ♥️
Such a gorgeous phone, I had a similar experience with breakages and a shoddy repair. Shame the new Nokia phones (or most for that matter) don't look this good anymore
Nokia 8.3 :)
Excellent job as always and hell yeah the copper/black looks amazing!
This is the reason that I subscribe this guy. Making Phone restoration look easy and also shaming on Fake Repair Shops. 10/10 Video mate.
Great repair. It a shame repair companies are cutting corners. Repairs should be done with respectful and honest people, like you. Keep the videos coming as always good to see new videos
Your repairs are so clean cleaner than my life
Hi Hugh! Huge fan of your repair videos! Hope that your store can ship to the Philippines very soon. 🙏🏻
Clean repair as always Jeff! 🔥
When it comes to device repair, it's hard to know who to trust. So far, I'd only trust the manufacturer, Best Buy, or myself. We can put an end to repair scams. It all comes down to using common sense
As a repair technician myself, i feel terrible about your take on the independent repair industry. I don't mean it in a bad way, i just hate how repair shops like this have skewed your perspective. It's not even your fault.
Best buy repairs are shit
Best buy repairs are awful.
The manufacturer (central repair service contracted by the manufacturer) replaced the screen of a friend's phone under extended warranty, but returned the phone with the flash not working.
Good thing there’s something called reviews
Top work. How others can put their name on shoddy workmanship is beyond me. Love seeing your repairs.
i love this era of Nokia phones. built like a brick with premium materials, clean software, good value
Fantastic to see another phone saved from the e waste and a repair done correctly great work Hugh
Wish there was more honest repair people out there like Hugh Jeffrey. Phone looks great too if I may say so.😎😎
You are always doing an awesome job. keep it up.
Phones and tablets are so tough to repair with all those tiny screws and cables, but you always do a great job, Hugh!
You could also feasibly use a plastic pick to remove excess glue, if the pick was soft enough of course!
Is that Lambton? Had a bad experience them when, attempting to find a vendor to fix my pixel 6 pro as it had it's screen cracked, I gave my phone to them. When I got back I had found my phone refusing to charge. It's people like you who make the world better, Thanks🙂
yeah it is
No _one_ person could ever be that incompetent. This was a team effort.
I had a Nokia7+ and it was repaired the same way after, the screen was slightly elevated and you can see the glue with light dropping through. Still worked after though so I kept using it.
Just to mention that this series of Nokia phones has several issues (software and hardware) and Nokia had been completely unhelpful in resolving them.
Anyways, great video Hugh!
Amazing Video, Hugh!
I love your Videos Hugh! 👍
Thanks mate!
Always make my day thanks Hugh
From Nigeria
It’s so fascinating to see hugh fixing mobile phones ☺️
I love watching your videos! Extremely entertaining and satisfying. Don't know why I haven't subscribed. Will do now.
A small screw can blow up the whole phone & a small water drop can change the whole mother board in a laptop. A repair man told me that needs to change the whole board instead of one small core ic I spend so much money on it.
we can't find professionals like you bro. ¯\_(ツ)_/¯
I would love to see you repair more HMD/Nokia devices as they are solid mid range phones. I would rather send my phone to be repaired by someone like Hugh as he knows that it's the little details that make all the difference.
great video as always! keep it up!
Those are damn solid devices. I have its smaller cousin the 6.1, which I replaced the battery last summer. They might not have fiery performance, but they are tools that you can rely upon. I'm not gentle with my phones, but it's three years of ownership, and the device still performs like first.
Edit: Going on the 5th year of ownership, on its 3rd battery, and still going strong.
What the heck is this repair! Like the repair was done by a kid. Thankfully we have Hugh to save the day.
I loved Nokia 7’s design. It carried the old Nokia’s design language well. Also a good repair job there.
This phone is one of my all time favorites in terms of how it looks
Just seeing how bad the previous repair makes my eyes hurts; it's ridiculously awful. Very nice job again, Hugh!!!
This is why you find trusted people
Ive seen some bad repair shop damaged devices but wow this was bad i cant believe repair shops get away with this and its scary to think there are many out there that eill do this but you shure did a great job repairing the device keep up the amazing work
9:40 You should have used ethanol or isopropyl alcohol to clean the excess adhesive that would make it easier. Thanks for the video. I always see these challenges in the repair room as a technician at Nokia Care in Africa
I was cringing throughout the whole disassembly from the awfully botched repair. Good to see the phone finally got some love with a proper repair.
Back after some time ... love u jeff
Passion is the key to good job.
I love this phone is so beautiful I wish more companies do this color too
Seen similar in the UK, a friend took her phone in for repair, they gave it back saying they couldn't fix it.
So she came to see me and I pointed her towards a decent place that's been around for 20 years.
Well, they couldn't fix it....................................................................because the 1st shop had stolen most of the inside of the phone.
Hey Hugh, I have a challenge for you. Take an iphone that's badly damaged, and try to make It fully functional by spending as little money as possible. Get an old, used display that could be cracked, reuse the battery, try to fix a Bent frame. I think it would be a fun challenge!
I have a Nokia 3.1 in the colours of blue and copper, they go together really well.
🥰 lovely restoration
Had a 7 plus for a year and a half. Great phone and great screen! Decent battery too! I bought new for $300 down from $570
I love how to fix phones that needs fixing I love your content good doing what you do
amazing repair
Fantastic walk-through, as ever. 👍🏽👍🏽
(When looking at the charging port, you say, '...resurrect said issue' - now, as a fellow writer, I knew you meant something else, & it was frustratingly at the tip-of-my-tongue for a few seconds, & then it came - 'rectify'!)
This was mind boggling. I've seen 8 year olds who could do a better job of repairs, my great nephew for one. Thanks for another great video Hugh.
I still have bad memories of a repair shop near college NOT repairing the wireless functionality on my PSP 1000! I dropped the PSP and I got the stuck WLAN switch problem. The wireless functionality did still work, but after I got it "fixed", the switch could click into place again, but wireless functionality no longer worked and the charging port also didn't work anymore! I took it back, they got the charging port working again but wireless STILL wasn't restored! I took it back again and again, wireless STILL NOT FIXED! In the end, my parents got me a 3000 model PSP.
Holy crap it’s so nice to hear someone say Nokia correctly.
Can't believe I stayed up till 1:05am just for this.
It’s a good video wdym
Are you from romania?
@@DjGabuza nah bet he’s south african
I meant I could have been asleep right now but I choose to wait for him to upload. I agree, it is a good video.
No, African
I used to work in a nokia service centre. Nokia 7 plus is by far the hardest phone to disassemble. The original, out of the box adhesive is very very very strong. Most new technician will accidentally damage the display by prying a little bit too deep and damaging the panel internally. And yeah, it is not a good device. I hate it to this day.
The way you talk ✅
The clean repair job ✅
The camera move ✅
💯/💯 👏🏻👏🏻👏🏻
Lol
Had this phones years ago, i wish nokia would still make phones in this style and form factor. I loved the copper accents on the black.
I appreciate tech repairs even if it's an unpopular device awesome content 😎👍
Beautifully made 🤟😍
the repairs I used to do for friends in elementary school ended up better than this phone after that shop... pretty outrageous
HMD doesn't make phones like this anymore. The 7Plus was easily one of their best designs.
Indeed, I used it from May 2018 until December 2019. Still have it laying in my drawer as a backup phone. Probably one of the best devices they produced- was a workhorse and beautiful durable phone while I used it. May turn it on for nostalgia after watching this, haha.
Weird how Nokia 7, OnePlus 7, Galaxy S7 and iPhone 7 all turned out to be very good smartphones. Too bad there wasn't a Windows 7 phone...
And the 8.1 was an upgraded version of this, and after that it went downhill. Nokia 9 was their last decent phone.
I have had a few phones where i have had to use liquid adhesive and found the best thing after the screen is in place is to put it on a flat surface , piece of kitchen cloth on the screen and then several heavy books to keep it pressed down
good job man!
Great job as always 👍 Nokia 7 plus was my top 5 phone which I want years ago :)
Edit: i like that copper and black combo, too. I remember in 2017-2018 there were leaks that iPhone XS and XS max will be in copper. It was beautiful but they hadn’t release it😮💨😂
How hard would it be if this is what I wanted to do as my job?
It's so cool how you modded the microphone grommet
This coming from someone who has deal with this kind of butcher on a weekly basis, Nokia screens are not fun to remove, however can be done reliably with practice, and be careful when cleaning the tape on those screens, when removing the tape or glue it can pull the adheasive that holds the backlight to the lcd, not fun, and also get some Tesa tape from if ifixit, it is the best tape for cell phone repairs, I’ve used that tape you had there and in my experience it can be too thick for certain repairs, aswell as not hold as well as Tessa tape, fun fact, iPads are taped down with the stuff, also, thank you for sharing this kind of information to the public, I manage a repair centre and it’s always so fun to see someone else’s take with things like this
Im starting to watched and liked your videos. Subbed! 👍
i like how the phone at the setup went like. yo ill do dis for ya
We need adhesive strings like a floss roll of adhesive or smt that is small enough for the edges
This experience hits so close to home for me. My charging port died last summer, and I asked a local shop for a quote for replacement. They quoted me for 30 bucks if repair was to succeed or no charge if the screen cracks during removal ( obviously ). Went ahead and took the phone in as if it works out at least I can resell it. Two days later I got it back, charges superbly.. but the screen is messed up with huge patches of dead pixels. It did not break but the heat needed and the prying they did surely killed it. They offered that they can replace the screen however the original parts cost half the resale value, I could confirm this myself. Chinese LCD seem to be more miss than hit for this model. So now I have a shoddy repaired phone that I cannot use or sell besides for repairs. I would love it to have it fixed but giving the same shop more money is just... If only my screen was mounted back this bad I could maybe fix it, but its glued on really well :)) as opposed to Hugh's example
I have always liked the way this phone looked.
Isn’t it disgusting when you pay for service and you get this crap. I’m so happy I’m not this type of person. If it’s worth doing , it’s worth doing it well ! I like to adhere to this philosophy. Great job Hugh.
I love the copper and black color scheme as well.
Me watching this video on my Nokia 7+😂. As a user since 4.5 years I can confidently that this phone never let me down in terms of performance till this date👌
2:46 actually, the USB C ports on these and other Nokia from the .1 lineup were faulty and you’d rip them apart, even if you used your phone normally. My Nokia 7.1 also had the issue, it was acknowledged by Nokia and covered under warranty.
They fixed that in later batches.
Shop: *We are the best repair shop!*
Hugh: *Hold my beer meanwhile i teach you how repair correctly a phone!*
I've repaired quite a few Nokia 7 Pluses. I find the display quite hard to get out in one piece, despite using heat (I have a heating pad) and being careful, using plastic cards and picks etc. It seems to be pretty fragile, and the original adhesive pretty strong. Maybe that's just me! The charging port does fail regularly on these, and aftermarket ports should be tested thoroughly before fitting - I bought a cheap one which didn't have all the components on it for cellular reception (antenna is in this array as well, as far as I could determine). Another great video, Hugh. Keep up the good work!
I noticed the blank screen in calls when I tested it off camera but after putting the grommet back on the proximity sensor it worked fine.
@@HughJeffreys Thanks for your reply, had edited my comment when I saw you'd found and replaced it!