Hi, im having a bit of an issue in the initial set up, when i scan the qr code for thr wifi module, the app asks me to input the password for my wifi connection and then says access point not found. I cant get past this stage. Any ideas on what I might be doing wrong?
Hi, sorry to hear that you are having issues setting up your BiDi WiFi module. First of all, make sure that the BiDi is plugged in properly, you should see some LEDs. Secondly, try entering the codes manually instead of scanning the QR code as you are given two options. Try these two troubleshooting steps first, and if you continue to have problems with the set-up, then please contact us using the details at the following link for further free technical support www.easygatesdirect.co.uk/store/contact-us/. Hope this helps!
Hi @michalkovacik8823. If it's the FW for a gate control unit, then yes, as long as your account for the BIDI WIFI is set up as a company and you have full admin rights. If you require any further assistance, you can get in touch with our help team for free technical support by visiting our contact page at the following link www.easygatesdirect.co.uk/store/contact-us/. Hope this helps!
Hi, im having a bit of an issue in the initial set up, when i scan the qr code for thr wifi module, the app asks me to input the password for my wifi connection and then says access point not found. I cant get past this stage. Any ideas on what I might be doing wrong?
Hi, sorry to hear that you are having issues setting up your BiDi WiFi module.
First of all, make sure that the BiDi is plugged in properly, you should see some LEDs.
Secondly, try entering the codes manually instead of scanning the QR code as you are given two options.
Try these two troubleshooting steps first, and if you continue to have problems with the set-up, then please contact us using the details at the following link for further free technical support www.easygatesdirect.co.uk/store/contact-us/. Hope this helps!
Hi, is it possible to update firmware of RBA3R10 control panel using BiDi WiFi module with guest account only?
Hi @michalkovacik8823. If it's the FW for a gate control unit, then yes, as long as your account for the BIDI WIFI is set up as a company and you have full admin rights. If you require any further assistance, you can get in touch with our help team for free technical support by visiting our contact page at the following link www.easygatesdirect.co.uk/store/contact-us/. Hope this helps!
@@EasyGatesDirect I thought so, so only companies approved by Nice can do it. That's why I was specifically asking about guest account only. Thanks.