Great discussion. I particularly like Taylor's position that the Renewal Manager can and should challenge the assumptions of everyone involved in the existing relationship.
Certainly! I totally agree. This model works great when you have complex contract/ renewal deals and lots of clients. Worth looking into it if that's your reality.
Great discussion. I particularly like Taylor's position that the Renewal Manager can and should challenge the assumptions of everyone involved in the existing relationship.
Thank you so much Tom. We appreciate your understanding about this video.
This is awesome. I do think that retention is everyone’s job though, not mainly the renewals manager.
Certainly! I totally agree. This model works great when you have complex contract/ renewal deals and lots of clients. Worth looking into it if that's your reality.
Nice discussion 😊 I am also a renewal specialist
Thanks so much!! 🥰