Total Quality Management (TQM) is a management approach that emphasizes: - Customer satisfaction - Continuous improvement - Employee involvement - Process optimization - Quality in all aspects of the organization In short, TQM is a way to manage an organization to achieve excellence in all areas, with a focus on continuous improvement and customer satisfaction.
Quality is not accidental, it is planned and designed..... Well explained
Thanks 😊
Total Quality Management (TQM) is a management approach that emphasizes:
- Customer satisfaction
- Continuous improvement
- Employee involvement
- Process optimization
- Quality in all aspects of the organization
In short, TQM is a way to manage an organization to achieve excellence in all areas, with a focus on continuous improvement and customer satisfaction.
Thanks for your input 😊