How to Operate DJI Osmo Mobile 2

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  • เผยแพร่เมื่อ 26 ก.ย. 2024
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    In this tutorial we show you how easy it is to operate Osmo Mobile 2.
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ความคิดเห็น • 159

  • @DJISupportGlobal
    @DJISupportGlobal  6 ปีที่แล้ว +6

    DJI Support is moving to DJI Tutorials!
    Don’t miss our consolidated contents and new videos,
    subscribe to DJI Tutorials at: bit.ly/2X04acQ

    • @michaelmaione4684
      @michaelmaione4684 5 ปีที่แล้ว

      Just got my Osmo Mobile 2 and I am looking forward to using it very soon!

    • @NickP
      @NickP 5 ปีที่แล้ว

      DJI Support I just bought one for my new iPhone XR and it keeps moving?? Rocking forward and can’t find balance. Do I need to charge before mounting? Does that matter or should it have stability regardless.?

    • @Maryan865
      @Maryan865 5 ปีที่แล้ว

      Hi, Please view this video to see what the problem is with me about DJI Osmo Mobile 2. Thank you
      Salut, Te rog vizualizare acest clip sa vezi despre ce problema ma confrunt legat de DJI Osmo Mobile 2. Multumesc
      th-cam.com/video/fCa6Y6xkKj8/w-d-xo.html

  • @JamesBenet
    @JamesBenet 6 ปีที่แล้ว +7

    The addition of the 1/4" standard screw mount is a great addition!

    • @hezwill8207
      @hezwill8207 6 ปีที่แล้ว

      At the cost of the side mount which allowed you to build a rig to hold a mic & flashlight...no it's not.

    • @l0beda0st
      @l0beda0st 6 ปีที่แล้ว

      Hezekiah Williams you have to get some sort of L camera mount now I guess. I don't like it either
      Edit: something like this:
      th-cam.com/video/q2UomuHgVKs/w-d-xo.html

    • @hezwill8207
      @hezwill8207 6 ปีที่แล้ว

      l0beda0st Yea, that's hideous lol..It also doesn't put both your hands on the rig. You're still holding the Osmo with one hand. My rig for the original is more like this: m.th-cam.com/video/-_NXxszBUcw/w-d-xo.html

    • @l0beda0st
      @l0beda0st 6 ปีที่แล้ว

      Yeah, that's really cool. I don't understand why they removed the side mount either :/

  • @roysfoto
    @roysfoto 6 ปีที่แล้ว +5

    The one that I bought certainly does not last for hours, after only 1 hour the battery is already empty. otherwise it works well, but, Actually you can do everything by hand and a good smartphone, or you would have to film constantly while walking, and then still, needed?

  • @BaliOtomotif
    @BaliOtomotif 5 ปีที่แล้ว +2

    thanks for the video tutorial

  • @mattpaul6805
    @mattpaul6805 5 ปีที่แล้ว

    Just ordered mine today w/ my Mavic Pro!! I will be using this with my IphoneX

    • @DJISupportGlobal
      @DJISupportGlobal  5 ปีที่แล้ว

      Hi Matt, thank you for your support for our products! iPhone X is compatible with both Osmo Mobile 2 and Mavic Pro, no worries. If there is any assistance needed, please feel free to contact us anytime at m.me/DJISupport and www.dji.com/support. Thank you.

  • @KhmerFoodCookingEveryday
    @KhmerFoodCookingEveryday 5 ปีที่แล้ว

    Very good idea Pro 👍👍👍👍👍👍👍👍👍😀

  • @BackcountryForward
    @BackcountryForward 5 ปีที่แล้ว

    Can you charge your phone while using the gimbal AND while charging the gimbal?(via a portable power supply)
    I do a lot of winter filming and need to keep batteries warm by charging them. Thanks.

    • @DJISupportGlobal
      @DJISupportGlobal  5 ปีที่แล้ว

      Hello there, the Osmo Mobile 2 can be used during charging, and it can be charged by a portable power supply, but if you need to charge the mobile device at the same time, we don't suggest charging the mobile device by the Osmo Mobile 2 when you are charging the Osmo Mobile 2. Thank you for your attention.

  • @mattpaul6805
    @mattpaul6805 5 ปีที่แล้ว +1

    I just bought a brand new Dji OSMO stabilizer for my I-phoneX. Its fully charged and I downloaded the GO PRO app which I was connected. I just can seem to figure out how to get my IphoneX to balance the proper way even after watching about 10 TH-cam tutorials. Any help would be greatly appreciated.

    • @DJISupportGlobal
      @DJISupportGlobal  5 ปีที่แล้ว

      Hi Matt, iPhone X is compatible with Osmo Mobile 2, you just need to follow the tutorial video: th-cam.com/video/7fWe1o2RjZY/w-d-xo.html to balance the gimbal. If it is not working, any chance to share us a short video or try another mobile device to see if the issue persists?

    • @inzdj2636
      @inzdj2636 5 ปีที่แล้ว

      Same here

  • @nailsuleymanov3448
    @nailsuleymanov3448 5 ปีที่แล้ว

    Ийй, БИГЕРӘК ШӘП ШӘП ӘЙБЕР БУЛДЫ ШУЛ! Рәхәтләнәм!

  • @digibrit8127
    @digibrit8127 4 ปีที่แล้ว

    could you please tell me what does 'invert pan stick' and 'invert tilt stick' setting do upon turning on & off?

  • @Maryan865
    @Maryan865 5 ปีที่แล้ว +1

    Hi, I recently purchased such a toy. Please help me to avoid the problem. When I hold the phone in portrait format it does not stay that way when I move the handle to the left or right. (the phone also turns, as if you were holding it in the palm of your hand) but when the handle is facing me or in the back it stays in the desired format, ie portrait. Please help me. Thank you.
    Salut, de curând am achizitionat o astfel de jucărie. Te rog ajuta-ma la o omida problema.. Când țin telefonul in format portret nu rămâne așa in momentul când mișc mânerul Spre stânga sau dreapta. (se întoarce și telefonul, ca și cum l-ai tine normal in palma) dar când mânerul dau spre mine sau in spate rămâne in formatul dorit adică portret. Te rog ajuta-ma. Multumesc.

    • @DJISupportGlobal
      @DJISupportGlobal  5 ปีที่แล้ว

      Hi Maryan, may we have a short video of your operation for better assistance?

  • @IgnacioBenedetti
    @IgnacioBenedetti 6 ปีที่แล้ว

    Thnx a lot, great tutorial

  • @ringgaharahap
    @ringgaharahap 6 ปีที่แล้ว

    why my iphone 7 plus getting hot when using dji osmo mobile 2 with dji go app? is there any solution?

  • @23Michael23
    @23Michael23 6 ปีที่แล้ว +1

    How do I change my camera resulostion when using the app? I can't change to 1080p. Only stuck on 720p

    • @DJISupportGlobal
      @DJISupportGlobal  6 ปีที่แล้ว

      Hi Micheal, when recording video, video resolution is set at 720p in DJI GO by default. You can change video resolution in the DJI GO app, route: settings>camera>video resolution. However, the maximum video resolution depends on your phone’s camera.
      BTW, if you are using the Android device, it might be stuck on 720p when shooting the timelapse. If you have any further questions, please contact us at m.me/DJISupport, thanks.

    • @23Michael23
      @23Michael23 6 ปีที่แล้ว

      DJI Support thank you. I guess I had learn mode on or something like that or beginners mode and it wouldn't let me adjust anything. But I got it now thank you.

    • @DJISupportGlobal
      @DJISupportGlobal  6 ปีที่แล้ว

      You are welcome, Michael. You can always contact us if there is anything we can do, we are glad to help.

  • @MyFunSurpriseVideos
    @MyFunSurpriseVideos 6 ปีที่แล้ว

    Thanks for the tips

  • @InderjitSingh-jo2dg
    @InderjitSingh-jo2dg 5 ปีที่แล้ว

    Hi i just got the gimbal few days back and is on the learning curve one typical problem i am facing is the mobile mounted on gombal stays a bit on left side always even when i have balanced and calibrated the device (i use s10 plus along with compact back cover).also i need step by step tutorials to use the gimbal.Thanks and regards . Inderjit

    • @DJISupportGlobal
      @DJISupportGlobal  5 ปีที่แล้ว

      Hi Inderjit, just to verify, have you tried to remove the back cover and balance again?

  • @ndeobandi
    @ndeobandi 6 ปีที่แล้ว

    If this Osmo Mobile 2 Gimbal is used with Samsung Galaxy Note Fan Edition, please provide the related information Thank you.

  • @HumbertoGRNeto
    @HumbertoGRNeto 6 ปีที่แล้ว +4

    I don't get why you didn't put usb type C on this product... You release a new product with an old standard..
    I wouldn't have mind paying more 2 of 3$..

    • @Juiiceboxs
      @Juiiceboxs 4 ปีที่แล้ว

      Mine has usb c

  • @batchimegbatdorj1712
    @batchimegbatdorj1712 4 ปีที่แล้ว

    my phone does a good job in connecting with the osmo but it doesnt enable lock mode or does its other features..

    • @DJISupportGlobal
      @DJISupportGlobal  4 ปีที่แล้ว

      Hi there, we are sorry to hear about the difficulties that you encountered. Kindly please record a video and contact us via www.dji.com/support, we'll help to check the detail of the issue and do our best to assist, thanks.

  • @IamTiberio
    @IamTiberio 5 ปีที่แล้ว

    Hi. Why I cannot watch the motion timelapse on my iMac after transfering the mp4 file from my Note8? The video plays just fine on my Samsung Note 8 but the same file/video plays a black screen on my iMac. What should I do in order to be able to watch the motion timelapses recorded with Dji Osmo Mobile 2+Note 8? thank you in advance

    • @DJISupportGlobal
      @DJISupportGlobal  5 ปีที่แล้ว

      Tiberio, sorry to hear that, did you try with another computer? If it is convenient, can you upload the Timelapse video to Dropbox or Google Drive and post the link here so that we can download and try? Thank you.

  • @RonNavarro
    @RonNavarro 5 ปีที่แล้ว

    What if i want to rotate around my subject or do an orbit? Does the gimbal cannot be fix in one direction?

    • @DJISupportGlobal
      @DJISupportGlobal  5 ปีที่แล้ว

      Hello RAN Solo, you may try in Free mode, in Free mode, the mobile device will stay in its current position regardless the movement, you may check out page 8 on the manual dl.djicdn.com/downloads/Osmo+Mobile+2/20181107/Osmo_Mobile_2_User_Manual_EN.pdf. See if this meets your need.

  • @lwestoinc
    @lwestoinc 6 ปีที่แล้ว +1

    Will the osmo mobile 2 be able to hold the iPhone 8 Plus?

  • @WoodooAlien
    @WoodooAlien 6 ปีที่แล้ว

    Does it work ok when using phone with internal OIS? I know that iphones on gimbals are not ok. My phone is galaxy note4 with OIS, but I don't know if it can turn its OIS off when detecting being mounted on tripod or gimbal. Any information about this issue?

    • @DJISupportGlobal
      @DJISupportGlobal  6 ปีที่แล้ว +1

      Hi, Alien. The OIS problem may come with Iphone 7 or plus series. In this situation, we would recommend users hold your osmo stably and walk Ninja steps to relieve the problem. Thanks for your attention.

    • @rbrdly
      @rbrdly 6 ปีที่แล้ว +1

      WoodooAlien I used mine for the first time with my iPhone 7 Plus yesterday. From what I can tell, all the slow motion video seems to drop frames every now and then and stutter. At normal speed, it *seems* OK, but I haven’t had a GOOD/CLOSE look at the video yet.

    • @BackcountryForward
      @BackcountryForward 5 ปีที่แล้ว

      @@DJISupportGlobal is this only and iphone 7 issue... or does it persist with the Xr?

    • @DJISupportGlobal
      @DJISupportGlobal  5 ปีที่แล้ว

      @@BackcountryForward Hi there, this happens on Apple's Plus series and 7/8/X/Xs/Xr, please kindly refer to our suggestion above, thank you.

  • @jlmelgar04
    @jlmelgar04 4 ปีที่แล้ว

    porque cuando activo el motor de giro el motor de rotación también se activa???? ya sea que gire para la derecha o izquierda es lo mismo, esto no sirve!!!

  • @boobiebug
    @boobiebug 6 ปีที่แล้ว +3

    Got it today, cant wait to use it

  • @trijit96
    @trijit96 5 ปีที่แล้ว

    Does it support usb microphone

  • @michaelfigueroa.
    @michaelfigueroa. 6 ปีที่แล้ว +2

    how much weight can it handle and when it will be release in the philippines?

    • @DJISupportGlobal
      @DJISupportGlobal  6 ปีที่แล้ว

      Zinon, Osmo Mobile 2 supports smartphones 58.6-84.8 mm wide and up to 8.4 mm thick. This covers most phones currently available, from the iPhone SE to the iPhone 6s Plus and Android phones of similar size. We would not recommend users attach other accessories on their phones because it might affect the performance. Thanks for your attention.

    • @vitezizsrednjebosne1596
      @vitezizsrednjebosne1596 3 หลายเดือนก่อน +1

      Wery nice ...😢😢😢😢😢 i am a seed i dont hawe many tu bay i hope so in futur i will bought 1 fore me😢😢😢😢😢❤

  • @gshungarciatv5842
    @gshungarciatv5842 ปีที่แล้ว

    What is application i need to operate the gimbal osmo 2

    • @DJISupportGlobal
      @DJISupportGlobal  ปีที่แล้ว

      Hello, there. Thank you for bringing this up. The DJI GO app is an app that you may need to work on your Osmo Mobile 2. To get the app, please go to our official website and follow this link: www.dji.com/downloads/djiapp/dji-go-3 to download the app. Thank you.

  • @dimaee6534
    @dimaee6534 6 ปีที่แล้ว +6

    Osmo MObile 2 is protected from water? Can I use it on a yacht?

    • @DJISupportGlobal
      @DJISupportGlobal  6 ปีที่แล้ว +7

      Dima, please be careful if you want to use it on a yacht. It is not a waterproof product. Thanks for your support.

  • @ndeobandi
    @ndeobandi 6 ปีที่แล้ว

    Is osmo mobile 2 compatible with Samsung Galaxy Note (7) Fan Edition???
    Because the website from which this is buying DJI Osmo Mobile 2 Gimbal is written with this website details compatible with Apple
    Please Give Me Answer & help me

    • @DJISupportGlobal
      @DJISupportGlobal  6 ปีที่แล้ว

      Sorry that this phone is not in our compatible list www.dji.com/osmo-mobile-2/info#downloads, therefore, the compatibility cannot be fully guaranteed, you can find the local retail store (www.dji.com/where-to-buy?site=brandsite&from=footer) to have a test with your phone.

  • @caicaichai
    @caicaichai 3 ปีที่แล้ว

    do i need to install app?

  • @zainsattaur
    @zainsattaur 10 หลายเดือนก่อน

    How do i use it is ther3 like an app for it or somthing

    • @DJISupportGlobal
      @DJISupportGlobal  10 หลายเดือนก่อน

      Hi there. The DJI Osmo Mobile 2 uses the DJI GO app. In order to ensure that the app can be used normally, we have opened a download channel on DJI’s official website. You can visit our website at www.dji.com/downloads/djiapp to download and install the latest APK file to update the app. Hope this information helps.

  • @atifbinyaseen1300
    @atifbinyaseen1300 6 หลายเดือนก่อน

    Work with dji mimo app?

    • @DJISupportGlobal
      @DJISupportGlobal  6 หลายเดือนก่อน

      Hi there. Osmo Mobile 2 can be used with the DJI Go app. In order to ensure that the app can be used normally, we have opened a download channel on DJI’s official website. You can visit our website at www.dji.com/downloads/djiapp to download and install the latest APK file to update the app. Hope this information helps.
      DJI Go: www.dji.com/downloads/djiapp/dji-go-3

  • @mstuartkendall
    @mstuartkendall 6 ปีที่แล้ว

    Is there any way to capture interval photos with preset positions?

  • @MarianoFrancisco
    @MarianoFrancisco 6 ปีที่แล้ว

    Hi, I want to use with my Samsung J1 ACE. Is it possible?

    • @DJISupportGlobal
      @DJISupportGlobal  6 ปีที่แล้ว

      Hi Mariano, Samsung J1 ACE is not on the support list, but it doesn't mean that it can't compatible with the Osmo Mobile 2. Technically, the width of compatible phones is 58.6 - 85 mm and the thickness should be ≤8.9mm. Hope others who use this device can provide you with some info.

    • @MarianoFrancisco
      @MarianoFrancisco 6 ปีที่แล้ว

      The official dimensions for J1 Ace are 130.1 x 67.6 x 9.5 mm- What do you think?

    • @DJISupportGlobal
      @DJISupportGlobal  6 ปีที่แล้ว

      Hi Mariano, since it isn't on the support list, we might not be able to confirm that it can work with the OSMO Mobile 2. If it is convenient, we suggest that you go to a local dealer's store for testing. You can find a retail store at www.dji.com/where-to-buy?site=brandsite&from=footer

  • @muhammadyasirsaddique5404
    @muhammadyasirsaddique5404 6 ปีที่แล้ว

    Hi I would like to buy osmo 2, but I have a question is that compatible with samsung phones, because I bought smooth 4 and its having problem with android phones. Before I buy osmo 2 I just want to confirm is osmo 2 having any issues with android phones. Does it work with both apple and Samsung phones. Please let me know thanks.

    • @DJISupportGlobal
      @DJISupportGlobal  6 ปีที่แล้ว

      Hi there, Osmo Mobile 2 is compatible with both iOS and Android mobile phone, www.dji.com/osmo-mobile-2/info#downloads Please check our compatible list for reference. If your phone is not in the list, it is recommended to find a local retail store www.dji.com/where-to-buy/retail-stores?site=brandsite&from=footer to have a test before purchasing just in case there is a compatibility issue.

    • @TheRedHQ
      @TheRedHQ 6 ปีที่แล้ว

      DJI Support how do you charge this?

    • @DJISupportGlobal
      @DJISupportGlobal  6 ปีที่แล้ว +1

      Hi Yeonji Park-Inseo, please kindly refer from 0:10 to 0:30 on the tutorial, connect Osmo Mobile 2 to the standard USB cable to charge, hope it helps.

  • @shokkatoammerda
    @shokkatoammerda 6 ปีที่แล้ว

    And what about the microphone? Is it possible to connect the microphone to the Osmo mobile 2?

    • @DJISupportGlobal
      @DJISupportGlobal  6 ปีที่แล้ว

      Sorry to tell you that it does not support external microphone. Thanks for your attention.

    • @shokkatoammerda
      @shokkatoammerda 6 ปีที่แล้ว

      DJI Support it would be amazing to create an accessory that you can screw in screw on the bottom! Cinematic video without cinematic sound makes no sense!
      Thank you for the support!

    • @HenkvanderVelden
      @HenkvanderVelden 6 ปีที่แล้ว

      You could try the RØDE VideoMic Me, but I don't know about the balance

    • @l0beda0st
      @l0beda0st 6 ปีที่แล้ว

      You have to get some sort of L camera mount now I guess. I don't like it either but right now it's the only way to use a microphone that you attach to a mount instead to the frame of your phone. Something like this: th-cam.com/video/q2UomuHgVKs/w-d-xo.html

  • @spin3sixty
    @spin3sixty 6 ปีที่แล้ว

    I have oneplus6, how do I do slow motion? I don't see a 60fps option.

    • @DJISupportGlobal
      @DJISupportGlobal  6 ปีที่แล้ว

      Hi Jack, we're sorry that the slow motion is not available for the Android system for now. You may change to another IOS device to verify.

  • @bluebrickcreations1416
    @bluebrickcreations1416 5 ปีที่แล้ว

    Help when i turn it on and pres s it once nothing happens only the 3 white dots and 1 green dot is there

    • @bluebrickcreations1416
      @bluebrickcreations1416 5 ปีที่แล้ว

      Neither does the joystick work should i return it to the developer?

    • @bluebrickcreations1416
      @bluebrickcreations1416 5 ปีที่แล้ว

      Do i have to get the app?

    • @DJISupportGlobal
      @DJISupportGlobal  5 ปีที่แล้ว

      Hi there, were you able to balance the gimbal with your mobile device successfully? Please download DJI GO APP on your mobile device, balance the gimbal first and power on the gimbal, then there will be a procedure for activation. Please refer to this tutorial th-cam.com/video/7fWe1o2RjZY/w-d-xo.html&lc=UgxmV8H6y0zSM7LbDCt4AaABAg. If that doesn't help, please provide us with an operating video, you can send the video via Facebook Messenger m.me/DJISupport. Thanks.

    • @bluebrickcreations1416
      @bluebrickcreations1416 5 ปีที่แล้ว

      @@DJISupportGlobal yes thank you im so dumb its successful now but sometimes when i move the joy stick the rotation is reeeaalllyyy slow for sone reason

    • @DJISupportGlobal
      @DJISupportGlobal  5 ปีที่แล้ว

      @@bluebrickcreations1416 You are welcome. For the joystick rotation, you may check the Gimbal settings in App and choose a proper configuration.

  • @jyo5764
    @jyo5764 6 ปีที่แล้ว

    it wont power on... battery is fully charged is it defective?

    • @DJISupportGlobal
      @DJISupportGlobal  6 ปีที่แล้ว

      You may try to press and hold the power button for three seconds to power on the Osmo Mobile 2? If you need any further assistance, feel free to contact us from here: www.dji.com/support

  • @oswaldoviveros5273
    @oswaldoviveros5273 5 ปีที่แล้ว

    How do I turn on the Flash in camera mode?

    • @DJISupportGlobal
      @DJISupportGlobal  5 ปีที่แล้ว +1

      Flash can be turned on in Camera Settings, the last one below the Grid.

  • @borisbartkowski3061
    @borisbartkowski3061 6 ปีที่แล้ว

    For the OSMO Mobile 2+ or Version 3, please add a micro SD slot. For iPhone Users with low Storage capacity, a micro sd slot for 128 GB cards, would be awesome. But it’s a very nice product. You’re a Great! ;)

  • @ShivamWadhwaShow
    @ShivamWadhwaShow 5 ปีที่แล้ว

    Hi, can you please tell me where can I find my S/N number of DJI Osmo Mobile 2?

    • @DJISupportGlobal
      @DJISupportGlobal  5 ปีที่แล้ว +1

      Hello there, for the Osmo Mobile 2, the product's S/N can be found on the gimbal, you'll also be able to check on the box. Thanks.

    • @ShivamWadhwaShow
      @ShivamWadhwaShow 5 ปีที่แล้ว

      @@DJISupportGlobal thanks, I found it on the box

    • @DJISupportGlobal
      @DJISupportGlobal  5 ปีที่แล้ว

      @@ShivamWadhwaShow Good to know that you had found it out.

  • @jozefjanek2630
    @jozefjanek2630 6 ปีที่แล้ว

    Is osmo mobile 2 compatible with Huawei P9 lite ?? Please answer :)

    • @DJISupportGlobal
      @DJISupportGlobal  6 ปีที่แล้ว

      Here is the compatible device list for your reference. For details, please visit: www.dji.com/osmo-mobile-2/info#specs
      iOS Version v3.1.31.
      Requires iOS 10.0 or later. Compatible with iPhone 5s, iPhone SE, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhoneX.
      Android Version v3.1.30.
      Requires Android 4.4 or later. Compatible with Samsung S9+, Samsung S9, Samsung Note 8, Samsung Note 5, Samsung Galaxy S8+, Samsung Galaxy S8, Samsung Galaxy S7 Edge, Samsung Galaxy S7, Samsung Galaxy S6, Huawei Mate 10, Huawei Mate 9, Huawei V10, Huawei P10 Plus, Huawei P10, Huawei P9, Huawei P9 Plus, Huawei NOVA 2, Huawei Honor 9, Mi Mix 2, Mi 6, Mi 5s, Mi Note 3, Vivo X20 Plus, Oppo R9m, Oppo R11s, LG G6, LG V20, Nexus 6 Plus, Google Pixel XL 2, Google Pixel XL, Nut Pro 2, OnePlus 5T.

    • @jozefjanek2604
      @jozefjanek2604 6 ปีที่แล้ว

      Hi, I know I saw that, so, is it going to be compatible also for P9 lite ? If yes, when ? And its fully non compatible, or only for some functions ? thanx for answer :)

    • @DJISupportGlobal
      @DJISupportGlobal  6 ปีที่แล้ว

      Sorry, we're not sure the estimated turnaround for now. We'll release more as the test develops.

  • @alemenlp
    @alemenlp ปีที่แล้ว

    Hola no me conecta y queda titilando la luz verde claro

    • @DJISupportGlobal
      @DJISupportGlobal  ปีที่แล้ว +1

      Hi there, we are using Google Translate to understand your inquiry. May we confirm that you mean: "Hello, it does not connect to me and the light green light is blinking". Please be advised that it means the Osmo Mobile 2 is initializing. Please try to link them again. Please also make sure that the phone is a compatible one. You may refer to this link for the DJI Go and the compatible mobile phones for the Osmo Mobile 2. Note: If there is any misunderstanding caused by Google Translate, please feel free to let us know, and we will try our best to provide a correct solution. Thank you for your understanding. Hope this helps, please let us know.

    • @alemenlp
      @alemenlp ปีที่แล้ว

      @@DJISupportGlobal the mobile is the same as before, an iphone 12 and another 8 still does not connect, it wants to connect but it disconnects, it tells me connect bluetooth again and it appears connected

    • @DJISupportGlobal
      @DJISupportGlobal  ปีที่แล้ว

      @@alemenlp Thanks for your update, for this problem, please try to clear the Bluetooth, uninstall DJI GO, then turn off the phone and restart it, and then download DJI GO again, please pay attention to the permission application prompted by the software during the installation process. Hope this helps and please keep us updated if you still meet any problems.

  • @phleushi
    @phleushi 4 ปีที่แล้ว

    mine turns on but it doesn’t work

    • @DJISupportGlobal
      @DJISupportGlobal  4 ปีที่แล้ว

      Hi KeyShay, sorry for the inconvenience. You may contact us via www.dji.com/support and provide us with more details, we'll do our best to help you.

  • @ivoryyong6188
    @ivoryyong6188 3 ปีที่แล้ว

    sorry im still confuse mine not work

    • @DJISupportGlobal
      @DJISupportGlobal  3 ปีที่แล้ว

      Hello, could you please tell us any details about the issue you had with the Osmo Mobile 2? Thanks

  • @HarryFockink
    @HarryFockink 2 ปีที่แล้ว

    How can i change the battery?

    • @DJISupportGlobal
      @DJISupportGlobal  2 ปีที่แล้ว +1

      Hi there, may I ask if there is any problem with the battery? Please be advised that the built-in battery of Osmo Mobile 2 cannot be swapped out.

    • @HarryFockink
      @HarryFockink 2 ปีที่แล้ว

      @@DJISupportGlobal the battery no longer charges - it won't hold a charge, I can't even initialize the device. What can I do?

    • @HarryFockink
      @HarryFockink 2 ปีที่แล้ว

      @@DJISupportGlobal thanks for answering

    • @DJISupportGlobal
      @DJISupportGlobal  2 ปีที่แล้ว +1

      ​@@HarryFockink Hi, there. Could you send us a video of this issue to do a verification? You could upload it to Googledrive/Dropbox, and then post the link here. Thanks.

    • @alemenlp
      @alemenlp ปีที่แล้ว

      Hola no me conecta y queda titilando la luz verde claro

  • @MrPDawes
    @MrPDawes 5 ปีที่แล้ว

    Got my second one now and neither work.

    • @DJISupportGlobal
      @DJISupportGlobal  5 ปีที่แล้ว

      Hi Peter, we are sorry for the unpleasant experience, may we have more details of what happened?

  • @mohitsingh-bh4gt
    @mohitsingh-bh4gt 6 ปีที่แล้ว

    Osmo mobile 2 working on my Samsung galaxy a8 plus?

  • @Germatrix1978
    @Germatrix1978 ปีที่แล้ว

    LA APP 06/11/2022 ?? OSMO MOBILE 2

  • @maximilianparker1329
    @maximilianparker1329 6 ปีที่แล้ว

    Hello Dji! I‘m tempted to buy the mobile 2. Does it feature the ‚Rotation Mode‘?

    • @DJISupportGlobal
      @DJISupportGlobal  6 ปีที่แล้ว

      Hi Maximilian, just to verify, does it mean to rotate the gimbal 360 degrees? Sorry to tell that Osmo Mobile 2 doesn't have the rotation mode. Thank you for your attention.

  • @ابوخالدالمطيري-ض6ح
    @ابوخالدالمطيري-ض6ح ปีที่แล้ว

    برنامج تعريف

  • @chee-weeong4240
    @chee-weeong4240 5 ปีที่แล้ว +1

    first time ever that I've used the thumbs down button on any review or comments. Your video deserves it. Please take it offline. The manual says nothing about balancing the damn gadget. Others do a decent job. Shame on you !

    • @chee-weeong4240
      @chee-weeong4240 5 ปีที่แล้ว

      here's how you do it
      th-cam.com/video/4oUXchRASV8/w-d-xo.html

    • @DJISupportGlobal
      @DJISupportGlobal  5 ปีที่แล้ว

      Hi Chee-Wee Ong, the user manual definitely has the steps of how to balance the gimbal, starting at page 5: dl.djicdn.com/downloads/Osmo+Mobile+2/20181107/Osmo_Mobile_2_User_Manual_EN.pdf And the tutorial video also shows how to balance it properly: th-cam.com/video/7fWe1o2RjZY/w-d-xo.html

  • @aarushsingh1058
    @aarushsingh1058 6 ปีที่แล้ว

    Hi Dji,
    I brought your product dji osmo mobile 2 from Amazon.com/in and received a damaged device...and they claim it be your fault.
    I have no clue what needs to be done to compensate for the money i paid.
    Please help me with the best solution.
    Yours sincerely,
    Customer
    Mumbai India 400057

    • @DJISupportGlobal
      @DJISupportGlobal  6 ปีที่แล้ว

      Aarush singh, we are terribly sorry for your troubles. May we know the specific issue that you have with your Osmo Mobile 2? Besides, who did you contact with? Please kindly send us email support@dji.com, we'd like to help further on your case.

  • @FelixUTorres
    @FelixUTorres 6 ปีที่แล้ว

    Got mine and recorded my very first video ! Come check it out !

  • @tanvirahmad7.8.97
    @tanvirahmad7.8.97 6 ปีที่แล้ว

    Price please

    • @DJISupportGlobal
      @DJISupportGlobal  6 ปีที่แล้ว

      You can check the price of our products on DJI Online store, here is a link for your reference only. store.dji.com/?site=brandsite&from=nav

  • @adventure_digger
    @adventure_digger 5 ปีที่แล้ว

    I can hold the power bottom as long as i want. The fucker won't turn on...

    • @DJISupportGlobal
      @DJISupportGlobal  5 ปีที่แล้ว

      Globetrotter, we are sorry for the trouble with your Osmo Mobile 2. May we know if the Osmo Mobile 2 has power on it and can it be charged? Please kindly provide us with a video of your case for further confirmation. Please kindly keep us updated via Facebook Messenger: bit.ly/2pm7tfV or online chat www.dji.com/support.

  • @desiboysofneel6277
    @desiboysofneel6277 6 ปีที่แล้ว

    But this product is hot...

  • @adamdji853
    @adamdji853 6 ปีที่แล้ว +1

    Do not be fooled by their ads. They promote Appla. There is not much to do on the android. Zoom almost does not work. Increase bad and slow traffic on Android, forget about it! You can not switch the camera from the video on the gimbal. A cheaper version of another company works better.
    - try charging the phone in a horizontal and degraded position. I bought DJI drones and let myself be fooled - never again, because they lie to advertising. They recognized it in response to my request. And what? And nothing, they just apologized and I have equipment that does not work. Tragedy!

    • @Phantomthecat
      @Phantomthecat 6 ปีที่แล้ว

      Adam Dji - Good job I have an iphone then... 😉

  • @ed7560
    @ed7560 4 ปีที่แล้ว +1

    not very helpful!!!!

  • @ashtonpinto3260
    @ashtonpinto3260 5 ปีที่แล้ว +2

    Sucks

  • @hezwill8207
    @hezwill8207 6 ปีที่แล้ว +2

    This new version is a complete piece of crap. It's more susceptible to jitter because it's lighter, the controls make no sense, & they got rid of the mounting screw on the side because you could build a whole rig around that before. It's just an attempt to sell more units than the last model. Their target market is easy to fool because most folks who want to film on their phones don't know what the hell they're doing anyways. The price cut IS NOT worth it.

  • @DenisHauser
    @DenisHauser 6 ปีที่แล้ว +5

    Is the product rainproof?

    • @DJISupportGlobal
      @DJISupportGlobal  6 ปีที่แล้ว +1

      Hi there, the Osmo Mobile 2 is not rainproof or water-proof. Thanks.

    • @DenisHauser
      @DenisHauser 6 ปีที่แล้ว +2

      Thank you.

    • @DJISupportGlobal
      @DJISupportGlobal  6 ปีที่แล้ว

      No problems. Should you have any further questions, please feel free to contact us at any time, we're glad to help.

    • @BackcountryForward
      @BackcountryForward 5 ปีที่แล้ว

      @@DJISupportGlobal to what degree can it handle any moisture? Should it not be used in any rain or snow situation?

    • @DJISupportGlobal
      @DJISupportGlobal  5 ปีที่แล้ว

      @@BackcountryForward Hi there, the Osmo Mobile 2 is not waterproof. Please don't use it in a wet environment, when storing it, please also keep it in a cool dry place. Thanks for your attention.

  • @CHCHVideography
    @CHCHVideography 6 ปีที่แล้ว

    once it has been paired for the first time, how quickly can the Osmo be powered up and connected to the phone ready to shoot? assuming the phone doesn't slow the process down.

    • @DJISupportGlobal
      @DJISupportGlobal  6 ปีที่แล้ว

      If the Osmo Mobile 2 didn't connect to other mobile device, it will enter the image transmission directly when you click 'connect your device'.

    • @yasmarproductions2391
      @yasmarproductions2391 2 ปีที่แล้ว

      How do I connect the osmo to my mobile. Is it via Bluetooth?

  • @oliverxiaoxi9459
    @oliverxiaoxi9459 6 ปีที่แล้ว

    Hi,why my phone temperature so high when using Osmo mobile 2 ,I using iPhone 8plus ,even I try to other phone I phone 7,the phone also feel hot it?

    • @ringgaharahap
      @ringgaharahap 6 ปีที่แล้ว

      oliver xiaoxi it happens to my iphone 7 plus too ! is there any solution bro?

    • @oliverxiaoxi9459
      @oliverxiaoxi9459 6 ปีที่แล้ว

      Ringga Harahap no solution 😂😂😂

  • @kyleflores2723
    @kyleflores2723 6 ปีที่แล้ว

    When will it be available in the philippines ?

    • @Astons691
      @Astons691 6 ปีที่แล้ว

      now available on Apple Store