This vintage railway film, produced by the London and North Eastern Railway (LNER) as a training film, stresses the need for courtesy in customer service.
@@BbBb-cl5py true enough, and there was smoke coming out of factory chimneys left right and centre and petrol had lead in it as well - pollution overall was more rife then in society
assuming the movie is circa 1930, it'd have been worth about £1250 (or 82 days of tradesman's wages) in 2017 (National Archives converter) - so in truth maybe things are in fact cheaper now!
@@michaelkinsey4649 It's almost certainly post WWII. The comment at 05:12 about "things will improves as rolling stock becomes available." suggests as much. Your comparison is still valid, but not so extreme.
Remember these days traveling long distance by train is normal; back then you’d be lucky if you did it once a year to the seaside. You didn’t do it just for a weekend away.
@6:55 'We go, we come back' is a paraphrase of a catchphrase from a popular radio comedy show of the era (ITMA - It's That Man Again) It would have had contemporary audiences ROTFL🤣
"Press 1 for an unhelpful suggestion. Press 2 to be connected to a department thoroughly unequipped to help you. Press 3 to hold for support staff that may or may not actually be on duty. Press 4 for abuse"
Oh, how polite British society is. I seriously doubt if this was filmed in Grand Central Terminal in New York, if people would have been as patient and polite.
@@jacksons1010 Yes, but the question is, does it reflect reality in that aspect, and I would say that it does - certainly at the time in which this was made, when all the men wore hats and the nice people went to church on Sunday. (The others didn't count, of course: they were the lower orders.)
Believe it or not there was a time when you could get excellent restaurant food cooked on the train. Now there is just a trolley with stressed staff blocking the isle and offering crisps, junk snacks and rubbish tea and coffee. Look how far we have come.
most off peak short distance returns are only a few pence more than a single. Long Distance generally it is advance singles x 2 that are cheaper than the cheaper than two normal singles 1 month . 3 month or day returns.
@@highpath4776 But compare that complexity to all standard returns being "...a single and a third." No pre-booking; no 'booked train only', no restrictions on travel times. I am really curious as to when that simple system was replaced with the bear pit we have now.
It was in the 1960s when route capacity was being reduced and it was realised that peak long distance trains were overcrowded, whilst most other trains were half empty. Since then, the aim has been to maximise peak time revenue, whilst offering big discounts for off-peak travel.
....and the LNER was only a few months away from nationalisation when British Railways was created. Real dining cars, sleepers to many destinations, porters and station staff you could talk to....all gone.
So you don't think it was pre-war then? But I suppose it was a bit too 'modern' for the 30s.Do you know the part that Fred Griffiths played? He always turned up in films during the 50s and 60s but only played smaller parts.
@@DavidJones-mn7ie Yes, I appreciate who the stations belonged to, I was wondering whether knowledgeable staff might redirect a passenger to a nearby station if it saved them time, as happened in BR days. Unlikely I agree, but if someone missed a last train and another was available elsewhere I suppose they might.
@@iangregory3994 Hopefully the majority live in the 20th millennium where I live. The clock has turned a great deal since this archaic film was produced, it represents the ghost of a society that never really existed. Bye now!
@@jiversteve If it wasn't for the past, the evolution of technology amongst other things would not of existed today. In 30 years from now, you will hear the same from the younger set as you yourself are portraying now. Respect the past and grasp today.
The acting was Mrs Overall, or worse, but there is so much primary history here; both railway and social; that it was a joy to watch.
Ooh I am pleased.
Must be the last year or so of the LNER.
Post war but before nationalisation in 1947.
Make a phone enquiry and speak to a real live person, what a great idea
Ah, the joy of blowing cigarette smoke in everyone’s face as if it were nothing.
It's how it was back in those days
Rather it smoke than someone blowing in my face….🤣🤣
@@Keithbarber The steam locos were spewing smoke in all directions. V
@@BbBb-cl5py true enough, and there was smoke coming out of factory chimneys left right and centre and petrol had lead in it as well - pollution overall was more rife then in society
£27, 5' for two adults and 6 kids return to Scotland..... wonder how that compares to todays prices 🙂
Look on the train line app
assuming the movie is circa 1930, it'd have been worth about £1250 (or 82 days of tradesman's wages) in 2017 (National Archives converter) - so in truth maybe things are in fact cheaper now!
The same 2 adults 5 halves (return) this evening would total £724 !
@@michaelkinsey4649 It's almost certainly post WWII. The comment at 05:12 about "things will improves as rolling stock becomes available." suggests as much. Your comparison is still valid, but not so extreme.
Remember these days traveling long distance by train is normal; back then you’d be lucky if you did it once a year to the seaside. You didn’t do it just for a weekend away.
*LNER* for ever!
Todays “LNeR is a disgrace to the world famous name.
I wonder how much the director spends on cigarettes per hour?
I wonder how much the director spends on cigarettes per hour?
Oh I would loved to have traveled by rail back then ❤.
@6:55 'We go, we come back' is a paraphrase of a catchphrase from a popular radio comedy show of the era (ITMA - It's That Man Again) It would have had contemporary audiences ROTFL🤣
A classic film. If the customers ever acted like that today, they’d be forbidden in the station.
I’m still waiting for the 2-15 to Edinburgh on Friday 27th 1952
Wow, actual people answering the phone! Good times.
"Press 1 for an unhelpful suggestion. Press 2 to be connected to a department thoroughly unequipped to help you. Press 3 to hold for support staff that may or may not actually be on duty. Press 4 for abuse"
Oh, how polite British society is. I seriously doubt if this was filmed in Grand Central Terminal in New York, if people would have been as patient and polite.
If the director wanted the people in Grand Central to be patient and polite, that’s how they would act. This is a scripted film, sir.
Sure I spotted Mr Cholmondley-Warner
@@jacksons1010 Yes, but the question is, does it reflect reality in that aspect, and I would say that it does - certainly at the time in which this was made, when all the men wore hats and the nice people went to church on Sunday. (The others didn't count, of course: they were the lower orders.)
I remember John Cleese in a customer service training film, in the 1970s.
Mr Cholmondeley-Warner would be frightfully pleased by this tele-visual realisation.
Frightfully posh accents!
Frightfully comprehensible accents!
Raaaaa-ther!
I say, what-ho, frightfully hot weather we're having, what what, don't you know!
(Frightfully posh accents!) Charming accents. Today they'd be condemned as colonialist retro accents.
I should cocoa
Believe it or not there was a time when you could get excellent restaurant food cooked on the train.
Now there is just a trolley with stressed staff blocking the isle and offering crisps, junk snacks and rubbish tea and coffee.
Look how far we have come.
Has the service improved Steve J Green. they mention explaining........the reason....rather than not available.....
Always need to have a cigarette in your hand ,whilst filming , old Boy
Did the director smoke in his sleep. He must have had badly stained fingers with all that smoking.
06:37 "A return fair is only a single and a third!" If you return within a month. When were cheap, normal, returns killed off in Britain?
most off peak short distance returns are only a few pence more than a single. Long Distance generally it is advance singles x 2 that are cheaper than the cheaper than two normal singles 1 month . 3 month or day returns.
@@highpath4776 But compare that complexity to all standard returns being "...a single and a third." No pre-booking; no 'booked train only', no restrictions on travel times. I am really curious as to when that simple system was replaced with the bear pit we have now.
It was in the 1960s when route capacity was being reduced and it was realised that peak long distance trains were overcrowded, whilst most other trains were half empty. Since then, the aim has been to maximise peak time revenue, whilst offering big discounts for off-peak travel.
This is the sort of film they used to show at the cinema before the main feature film when I was a young boy.
....and the LNER was only a few months away from nationalisation when British Railways was created. Real dining cars, sleepers to many destinations, porters and station staff you could talk to....all gone.
So you don't think it was pre-war then? But I suppose it was a bit too 'modern' for the 30s.Do you know the part that Fred Griffiths played? He always turned up in films during the 50s and 60s but only played smaller parts.
@@wordsmith52 Fred Griffiths played the porter who helped to carry the film equipment. Definitely post war - probably 1946/7.
Fantastic, halarious, what great entertainment..... Thanks 👍
Script by Seafield Head, what a great name.
The producer Cossar Turfery also deserves a mention.
So of its time love the names in the opening titles Seafield, and Cossar
The never ending cigarette.........................
The foreign chap was asked for twenty seven pounds and five shillings! Jesus, you could buy a small house for that in 1947.
Where is Mr Chumondly-Warner?
nice film. this must be nineteen fourties.
Loved it
Where is Harry Enfield? 🤣
A step back in time , is just fine old chap
I wonder did Porters choice win the 2-30
horse race
Was it usual for Kings Cross to sell customers a ticket to Glasgow, rather than send them across the road to St Pancras, or up the road to Euston?
Both those stations belonged to the LMS, their main competitor. The LNER had their own routes to Glasgow, probably a bit further in distance.
@@DavidJones-mn7ie Yes, I appreciate who the stations belonged to, I was wondering whether knowledgeable staff might redirect a passenger to a nearby station if it saved them time, as happened in BR days. Unlikely I agree, but if someone missed a last train and another was available elsewhere I suppose they might.
Pity no one thought to include anyone who could act 😂
Look and learn C2C!
Hello Mr Cholomondley-Warner
What a load of bull, no matter how old!
How does it feel to be a Minority Group? ( That’s a rhetorical question btw. If you know what that means.)
@@iangregory3994 Hopefully the majority live in the 20th millennium where I live. The clock has turned a great deal since this archaic film was produced, it represents the ghost of a society that never really existed.
Bye now!
@@jiversteve If it wasn't for the past, the evolution of technology amongst other things would not of existed today. In 30 years from now, you will hear the same from the younger set as you yourself are portraying now. Respect the past and grasp today.
@@YouChwb The past is where all the mistakes were mass, Is that what you are saying?
@@jiversteve Evolution means trial and error. Man has learned from mistakes and has applied and upgraded as necessary.