5 Real-World Examples of Medical Appointment Transportation Services

Patient no-shows are an unavoidable issue that no medical practice wants. It leads to lost revenue for the practice and wasted appointment times that other patients need. Over 3.6 million patients miss their appointments each year because they can’t get to them.
One of the top reasons patients give for missing an appointment relates to transportation issues. But there’s one simple solution that could reduce most of these issues; offering rides. Partnering with just one rideshare company could lead to a 27% reduction in no-show rates within one year.
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Uber health was created when health information technology supplier Cerner teamed up with Uber to get people to and from healthcare appointments. Doctors can schedule rides on behalf of their clients wherever Uber service is available. That way, people don’t need the app or even a smartphone to use this service. Providers receive real-time updates to view patient pick-up time and when they’re set to arrive to keep everything on schedule.
Johnson Health Center in Virginia offers free rides to and from medical appointments for all their clients. The service started in 2017 for Amherst County and Lynchburg. But in 2019, it expanded to include Bedford and Campbell counties. A grant from Centra Health enabled Johnson Health Center to buy a second van to expand the service.
Express Medical Transporters offer a variety of non-emergency transportation options. The company has over 350 non-emergency medical vans. These include stretcher and wheelchair assistance vans, as well as ambulatory vans. Their service places a special focus on helping cancer and dialysis patients. Express Medical Transporters also offers specialty help. This means they have services for those with special needs and disabilities. The services offer private-pay or Medicaid billing solutions. It offers flexible timing with any odd appointment times and discharge schedules with its 24-7 capabilities.
Not only is what they offer available for medical needs, but they’re also assisting schools. Express Medical Transporters offers pick-ups and drop-offs to schools, trained assistance for students with special needs and disabilities, out-of-district rides, homeless student assistance under the McKinney-Vento Act, and wheelchair assistance with lift-equipped vehicles.
In Richmond, Virginia, Tendercare recognizes the importance of care for the elderly. It uses vehicles that can handle both stretcher and wheelchair requests. Because they have many vehicles, they can add vehicles when necessary or substitute them out if one in their main fleet needs repairs. Tendercare uses current GPS technology, ensuring that patients are on-time for their visits. The company also takes pride in its safety measures.
They make frequent checks of their vehicles and hydraulic wheelchair lifts. Tendercare expanded its offering to not only provide rides to appointments, but also mobility products. These include wheelchair ramps, stairlifts, and vertical platform lifts. They sell, rent, and install these products. They also offer financing options for those on tight budgets, especially with retirement.
LogistiCare states that they’re the nation’s largest non-emergency medical transportation manager. Organizations use LogistiCare to manage their NEMT programs by working with all involved parties. LogistiCare often helps states and organizations solve community healthcare challenges. Health professionals can book rides for their clients, but families and social workers can also schedule rides. LogistiCare ensures users are eligible and that they receive the services they need to get where they need to. LogistiCare monitors all rides by using GPS tracking safety and random curbside checks.
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[@philipprice8806]

Good video keep them coming. This content desperately needs P-R-O-M-O-S-M!!!