Dynamics 365 Omnichannel for Customer Service: An Overview

Omnichannel is a holistic approach to customer service that integrates all available communication channels into a single, cohesive platform. In this video, Stoneridge experts Ali Nelson and Bharath Bommana walk through some of the key capabilities of this tool that can empower your support team to deliver outstanding service.
Learn more about how Stoneridge can help you boost your customer service success: stoneridgesoft...