I have saved this video because over the years, I have referred to it many times. I've added timers to the last house, now adding timers to the new house. These timers are awesome and the video is even more so. It is so precise with the instructions, it's almost impossible to screw up the programming! Thanks again!!!
I read the instructions over and over, tried as hard as I could to program each step as instructed only to find that I had failed again. I watched this video, started and stoped the video many times and documented each step on a list. Bingo, on the first try, my timer was working just as I wanted.Thank you for such an excellent step by step video.
Hi submission72, I work for Intermatic and wanted to thank you for being a customer, and thank you for sharing your comment. We are happy the ST01's are working well for you! If you ever need anything, please don't hesitate to contact our amazing Tech Support team at 815-675-7000. M-F 8-4 CST. Thanks again!
Hello WorldEye88 and Thank you for the feedback. We are very happy you found this video helpful. Ironically, we are working on a new version of instructions for the ST01 thanks to the feedback we've collected from our customers, including you. Thank you for being a customer, we appreciate you! LG
This video is a life saver. I could not get my ST01 to program correctly. I finally tried the reset button, according to the instructions on the video and my problem was solved!! Thank you!!
Please accept our sincere appreciation, Bennyazevedo7090. Thank you so much for stopping by our channel and leaving a comment on how helpful this video was. We value you as a customer and want to express our gratitude. Best wishes! LG
Easy to follow instructions. You do probably need to add a description if you want to use a time other than dawn, for example we want ours to turn off at 11:00 pm because they are too bright. I think I set it correctly. We will find out in a few hours.
Video is an improvement over just the written instructions. Having used the ST01 since introduced in 2009, I suggest these improvements: * improve legibility of LCD screen shot--even at 720p, characters are: ~~ barely large enough to read. Zoom into frame--no need to show trim plate ~~ blurry--improve camera focus ~~ low-contrast--possibly improved by optimizing camera angle * at 3:03--setting the dawn and dusk time seems nonsensical, given sunrise and sunset times vary over the year. It would be helpful to make clearer that the astronomic function varies them, apparently based on 1) your initial setting 2) the date you made that setting 3) latitude, by choosing from the three lookup tables: North, Central, and South * If you want to vary the turn-on time a few minutes earlier or later than actual sunset, you can vary the dusk time setting--or at least this seems to be the way it operates.
Absolutely spit-on...Thanks Dude...I was beating my head on the wall...I didn't reset to "initialize" and the damn thing keep resetting to the beginning, when I got to the month settings...
Thank you, Hollis! We are happy to know this video helped you. Don't hesitate to reach if you have any questions or need further help. Thanks for being a customer. LG
Great Help Thank You!! Only addition is it you have not changed the battery in a while 3 years plus. You might want to. My switch was acting so I did. All Good.
Incredibly helpful video. Thank you! Without it I would have wasted an entire day trying to understand the written directions. And jt still wouldn't work right. I wish all manufacturers would offer similar installation videos.
Ladygirl1211, Thank you for letting us know this video was helpful. Please let us know if you ever need help with anything. Thank you for being a customer, LG.
I have this timer on my outdoor soffit lights. I just switched to LED Retrofit Downlight units (daylight). The lights came on as usual last evening but wondering if there is any compatibility issues with this timer and the new lights. Also the new lights are super bright. Does this timer allow for dimming? Thanks
I have the STO1 model. I lost some of the paper work and I can not find what zone I'm in. I live in Augusta, Ga. Can you help please help me. Thank you.
I have an older model and there are 6 black buttons:top: mode,next on/off,reset 2nd row: day/DST,hour/year, M+ zone year I have no + or - button. Can you tell me what to use in its place?
Mostly it's all there. There is one unclear point. When you set the dawn or dusk time does it just stay at that setting all year or does the astro feature change it throughout the year? I live at the Eastern edge of my time zone and the built in dusk setting turns the lights on too late, so I could just set the time of day ahead to compensate for that. I'd also need to set my 11 pm turnoff time ahead by the same amount. If I knew the dusk time would get corrected by the astro feature I wouldn't have to advance the time of day and the 11 pm turnoff time.
You've probably already figured this out, but I'm pretty sure that when you set the dawn and dusk time in the initial programming for time and date, then those times will adjust throughout the year.
If I understand it correctly, after you program Dusk/ON 01, then Dawn/OFF 02, you can press "+" and move to the 03 event. You then program a new OFF event, and then press "04 for a new ON event. In essence it turns ON at dusk, turns OFF at a specified time during the night (e.g. 11 PM) then turns ON (e.g. 1 AM). It also my understanding you can program each of the ON & OFF times separately for each day of the week with multiple ON/OFF cycles. Moreover, if you set the switch for random it will follow the program you entered but will vary the set times by + or - by 15 minutes? Is that right? Neither your written instructions or video covered that. I think my analysis is correct, but I just programmed it and I haven't had a chance to test it yet. It's a great device if it lets me do that.
The programming you want to do is perfect. We would typically do … 01- Dusk on 02- Dawn off 03- 4:00am on 04- 12:00pm off Either way will work just fine (we use that order because the defaults for the events are on, off, on, off……) Your assessment of the random feature is also correct.
+Michael Leonard Yes, you can easily do this. If watching the video doesn't give you enough detail, please call 815-675-7000 and we will be happy to help.
It's strange that Intermatic doesn't give you an easy answer in this posting...I'm thinking you could just set the "dawn" ("off" setting) 6 hours after your "Dusk" ("on" setting). This may leave you with a "dawn" setting at like 2am, but I'm thinking that it doesn't matter. I'm guessing it should still run for 6 hours. I'm again guessing that the "ON" or "Dusk" setting is the setting that gets adjusted as the sunrise/sunset times slowly change. I could be wrong, but I would try this to see how it goes.
Once the dawn and dusk times are programmed in, will they adjust automatically from day to day since dawn and dusk varies from day to day? If not, what, if any, is the frequency of the automatic adjustment of these times?
+Robin Palmer Yes, if they’ve told the timer where you are and then set a dusk/dawn schedule the timer will auto adjust for you according to the zone you are in. Because the zones are in bands, there is some variation between the actual sunset/sunrise time and the time the ST01 switches, but this is only a matter of a few minutes. Please let us know if you need any additional details on this.
Why can't I find if it i set to go on or off randomly or on a exact time. Does "RAND" mean random times it will come on at dusk and go off at dusk, or when i set it up, when it says "auto" it will still be random?
When programmed, the random setting slightly changes the on/off times set in the timer to give the room a more ‘lived in’ appearance. The offset is within 15 minutes of the scheduled time and will work with the auto setting.
After I follow instruction all is good- But now I have a time flashing with BATT? What is that ? Does it mean replace battery? If yes how do I replace battery? Thank you
• The single lithium CR2 battery operates the ON/OFF function (“click-click”) and maintains time of day and date. The screen flashes “BATT” when the battery is getting low. • The battery may be changed without removing AC power. • You have about one minute to swap batteries before the switch timer “forgets” the date and time settings. Afterwards, if the display is wrong or flashes “12:00 AM”, reset the time and date. All other settings (your ON/OFF programming) remain in memory indefinitely without battery or AC power. • To test the battery, press the ON/OFF button. The timer should “click.” If the battery needs replacement here are the steps 1. Open the access door to reveal the battery tray, located below the ON/OFF keypad. 2. If there is a pull tab at the battery tray, remove the tab to connect the installed battery. Make sure battery tray is pushed fully into place. Proceed to Step 6. 3. If the battery was supplied loose, use a flat screwdriver to pry loose the battery tray. 4. Place the supplied “CR2” battery into the tray, observing + and - markings on tray. 5. Replace the battery tray into the switch timer. Please call Tech Services at 815-675-7000 if you need any additional assistance.
+Nikkerton The most common cause behind the issue you are describing is that it's hooked up to a motor, contactor or a buzzer. To resolve this, you need to install an ET-NF across the load. If this does not solve the issue, or if you would like someone from Technical Support to walk you through in more detail, please call: 815-675-7000
Hi Penny, Yes, the timer can be offset at dusk or use a fixed time. If you need help programming the timer to go off at a later time, please give our Technical Support Team a call at 815-675-7000. They'll be happy to help!
Can anyone help I'm looking for a dimmer that comes on/off automatically to use for a bird room . Needs to be self activated with dimmer to work when I'm on a vacation
Hi John, Great question! We do have the instructions in PDF here: dtrermj9469s.cloudfront.net/userfiles/images/inriver/original/10023_st01-ei600%20series%20instructions%20en.pdf Hope this helps. If you need any other help with your ST01, please contact our Tech Support at 815-675-7000, M-F 8AM to 4:30PM CST. Thanks for being a customer. LisaG Also, you can review the Transcript of this video: 1. Under video title next to “SAVE” click on the three dots. 2. From the drop down menu click on “Open Transcript” a. OPTIONAL: On the Transcript you can remove the Timestamps by clicking on the three dots and selecting “Toggle timestamps”. 3. In the Transcript area - Click on first line of text, scroll down to the bottom of the transcript area, then click and hold down the SHIFT key and click on last line of text in the transcript area. 4. With all of it highlighted, click you CTRL+C to copy 5. Open a document, blank email, Notepad, etc. and click CTRL+V to paste.
We’d recommend using the Central setting, although you may need to ‘tweak’ your times in the zones because you are relatively far west in the time zone. let us know if that worked for you.
Please give Tech Support a call at 815-675-7000 between 8:00 AM and 4:30 PM CST Monday-Friday. They will be happy to walk through this with you. www.intermatic.com/en/contact-us
Can someone tell me how to clear a previously programmed event? On the DT122K they have a RESUME button to reset an event to clear it out. I see nothing equivalent here. Are we required to reset the whole device? I suppose we can use SKIP, but that is less-than-satisfying.
Hello DukeLaCrosse20 - Yes, you can use SKIP if you wish to not use a previously programmed time, or completely do a reset. I apologize if this is not as intuitive as you would expect, and I can pass that feedback along. This is how this timer was designed and they have not changed it since its inception. If you experience any additional difficulty setting it, you can call us at 815-675-7000 and speak directly to a member of our Tech Support team.
Please give Tech Support a call at 815-675-7000 between 8:00 AM and 4:30 PM CST Monday-Friday. They will be happy to walk through this with you. www.intermatic.com/en/contact-us
Hi Emile, We understand the ST01 can be a bit complicated to program, but we're glad you're set up and ready to go! If you ever have any questions, please don't hesitate to reach out to our Technical Support Team.
This is too confusing. After I'd programmed the time, etc., I set it to go on at dusk. When I pushed the + to go to 02, it said SKIP. I am trying to set it for on at dusk and off at 10.30, with a random thrown in. The computer is upstairs and the light downstairs and I'm going up and down like a madman, trying to remember and apply each individual step, but I got thrown for a loop when I got the the SKIP. Can't you just do a video for morons like me to do what I'm trying? Your printed instructions are awful, in part because it looks like there are unneeded steps for DUSK ON/FIXED TIME OFF that include going through DAWN, then to a time. I'm all messed up. PLEASE HELP!!! John
Please call us at 815-675-7000. We can walk you through this over the phone. The instructions and videos only work when the timer is reset to defaults (hold the on/off button - press and release the reset - after you release the reset you can count to ten then release the on/off).
A Voice In The Choir, Thank you for the feedback! We are glad you found this video helpful, but sorry the written instructions didn't help you. Would love any feedback on the written instructions. We want to do our best at making it easy for the customer. If you ever need any help, feel free to call our Technical Support team at 815-675-7000, M-F 8AM to 4:30PM. Thank you for choosing Intermatic! Have a great weekend, LisaG
Why did this company allow such pathetic amateur videos to be put online? Poor audio and poor use of a microphone. Out of focus and poor quality video! If this were my company, I would be ashamed to have such poor videos online. I hope you did not pay those pathetic amateurs any money for doing these awful videos!
Ten years later, Dan is still helping people like me figure out the ST01. He really should get some type of award. Thanks, Dan!
Hi Fred, I'll give Dan the message. Thank you for the message and thank you for being a customer! Have a great day! LisaG
@@IntermaticIncorporated can this work with a bathroom fan?
Agree. This helped me and was one of the most straightforward instructions I’ve ever seen/heard. Bravo Dan.
Thank you for posting this video, it clarifies the written instructions dramatically.
We're glad it was helpful!
I have saved this video because over the years, I have referred to it many times. I've added timers to the last house, now adding timers to the new house. These timers are awesome and the video is even more so. It is so precise with the instructions, it's almost impossible to screw up the programming! Thanks again!!!
Hi Brad, We're so happy this video has been helpful time and time again!
I read the instructions over and over, tried as hard as I could to program each step as instructed only to find that I had failed again. I watched this video, started and stoped the video many times and documented each step on a list. Bingo, on the first try, my timer was working just as I wanted.Thank you for such an excellent step by step video.
Hi Ray, We're so glad it helped!
I have 3 of these, and they have NEVER failed. 100%
Hi submission72, I work for Intermatic and wanted to thank you for being a customer, and thank you for sharing your comment. We are happy the ST01's are working well for you! If you ever need anything, please don't hesitate to contact our amazing Tech Support team at 815-675-7000. M-F 8-4 CST. Thanks again!
Thank you for the helpful instructions for every step of the setup. This is much better than the written instructions that come in the box.
Hello WorldEye88 and Thank you for the feedback. We are very happy you found this video helpful. Ironically, we are working on a new version of instructions for the ST01 thanks to the feedback we've collected from our customers, including you. Thank you for being a customer, we appreciate you! LG
A million thanks! I have this timer for 5 years and I haven't been able to program it until now.
This video is a life saver. I could not get my ST01 to program correctly. I finally tried the reset button, according to the instructions on the video
and my problem was solved!! Thank you!!
Please accept our sincere appreciation, Bennyazevedo7090. Thank you so much for stopping by our channel and leaving a comment on how helpful this video was. We value you as a customer and want to express our gratitude. Best wishes! LG
I frequently refer to Dan's video to reset my timer, or when I need to change the battery. Dan is the best!!
Thank you for the comment. I'm sure Dan appreciates them all. Thanks again for the comment and thank you for being a customer. LG
This video is the only set of instructions that makes sense and works!! Thank you :)
Thank you...I was having issues with the written instructions. This was a tremendous help!
Thank you. Outstanding video. Accurate to the point and no crazy music.
Wow. This video saved me hours of frustration. Why can't written instructions be so clear? Thank you thank you thank you.
Thank you for that very informative video. This is an excellent switch. Love all of the automatic features for DST.
The is the best instructional video speaker I have listened to. Thank you!!!
Couldn't have programmed timer without this video!
Easy to follow instructions. You do probably need to add a description if you want to use a time other than dawn, for example we want ours to turn off at 11:00 pm because they are too bright. I think I set it correctly. We will find out in a few hours.
This video made programming a breeze. Thanks!
Video is an improvement over just the written instructions. Having used the ST01 since introduced in 2009, I suggest these improvements:
* improve legibility of LCD screen shot--even at 720p, characters are:
~~ barely large enough to read. Zoom into frame--no need to show trim plate
~~ blurry--improve camera focus
~~ low-contrast--possibly improved by optimizing camera angle
* at 3:03--setting the dawn and dusk time seems nonsensical, given sunrise and sunset times vary over the year. It would be helpful to make clearer that the astronomic function varies them, apparently based on
1) your initial setting
2) the date you made that setting
3) latitude, by choosing from the three lookup tables: North, Central, and South
* If you want to vary the turn-on time a few minutes earlier or later than actual sunset, you can vary the dusk time setting--or at least this seems to be the way it operates.
Just installed my ST01. Great product!! 👍
Thanks for this demo. The document that came with it is terrible. You have made it easy to update the unit.
Thank you for the kind words! We are delighted to know this video was helpful. Thank you for being a customer. Have a great rest of your day! LG
Thank you so much! I couldn't have done it with out your video.
We're so glad it helped!
Thank you so much, Dan! It worked beautifully.
Absolutely spit-on...Thanks Dude...I was beating my head on the wall...I didn't reset to "initialize" and the damn thing keep resetting to the beginning, when I got to the month settings...
Um SPOT, not spit, stupid Smartphone.
Saving the day!!! You are a hero!
Thank you, Hollis! We are happy to know this video helped you. Don't hesitate to reach if you have any questions or need further help. Thanks for being a customer. LG
Great Help Thank You!! Only addition is it you have not changed the battery in a while 3 years plus. You might want to. My switch was acting so I did. All Good.
Great tip! Thank you for the kind words and for being a customer. LG
Thank god for this video because I could not do it without it.
Thanks for the step by step!
Incredibly helpful video. Thank you! Without it I would have wasted an entire day trying to understand the written directions. And jt still wouldn't work right. I wish all manufacturers would offer similar installation videos.
Great instructional video. Thanks!
Great video, very helpful!!
Thank you, very helpful.
Ladygirl1211, Thank you for letting us know this video was helpful. Please let us know if you ever need help with anything. Thank you for being a customer, LG.
AMAZING VIDEO!!!
“THANK YOU SO MUCH”
Hi Hernan, you are welcome! Thanks for the comment and have a great rest of your day! >Lisa
I have this timer on my outdoor soffit lights. I just switched to LED Retrofit Downlight units (daylight). The lights came on as usual last evening but wondering if there is any compatibility issues with this timer and the new lights. Also the new lights are super bright. Does this timer allow for dimming? Thanks
Excellent. Thank you
Very helpful video, thanks!
This is very helpful, thanks!
I have the STO1 model. I lost some of the paper work and I can not find what zone I'm in. I live in Augusta, Ga. Can you help please help me. Thank you.
I have an older model and there are 6 black buttons:top: mode,next on/off,reset 2nd row: day/DST,hour/year, M+ zone year
I have no + or - button. Can you tell me what to use in its place?
THANK YOUUUUUUUUUUUU!!!!!
I was wondering about a timer with auto adjustment for dawn & dusk....
Mostly it's all there. There is one unclear point. When you set the dawn or dusk time does it just stay at that setting all year or does the astro feature change it throughout the year? I live at the Eastern edge of my time zone and the built in dusk setting turns the lights on too late, so I could just set the time of day ahead to compensate for that. I'd also need to set my 11 pm turnoff time ahead by the same amount. If I knew the dusk time would get corrected by the astro feature I wouldn't have to advance the time of day and the 11 pm turnoff time.
You've probably already figured this out, but I'm pretty sure that when you set the dawn and dusk time in the initial programming for time and date, then those times will adjust throughout the year.
If I understand it correctly, after you program Dusk/ON 01, then Dawn/OFF 02, you can press "+" and move to the 03 event. You then program a new OFF event, and then press "04 for a new ON event. In essence it turns ON at dusk, turns OFF at a specified time during the night (e.g. 11 PM) then turns ON (e.g. 1 AM). It also my understanding you can program each of the ON & OFF times separately for each day of the week with multiple ON/OFF cycles. Moreover, if you set the switch for random it will follow the program you entered but will vary the set times by + or - by 15 minutes? Is that right? Neither your written instructions or video covered that. I think my analysis is correct, but I just programmed it and I haven't had a chance to test it yet. It's a great device if it lets me do that.
The programming you want to do is perfect.
We would typically do …
01- Dusk on
02- Dawn off
03- 4:00am on
04- 12:00pm off
Either way will work just fine (we use that order because the defaults for the events are on, off, on, off……)
Your assessment of the random feature is also correct.
I think you meant to say:
04- 12 AM off
Bob Needham and
Can I program the timer to go on at dusk and off in about 6 hours? Don't want the lights staying on all night till dawn. Please let me know.
+Lucky Goose Yes, you can easily do this. If watching the video doesn't give you enough detail, please call 815-675-7000 and we will be happy to help.
+Intermatic Same question
+Michael Leonard Yes, you can easily do this. If watching the video doesn't give you enough detail, please call 815-675-7000 and we will be happy to help.
It's strange that Intermatic doesn't give you an easy answer in this posting...I'm thinking you could just set the "dawn" ("off" setting) 6 hours after your "Dusk" ("on" setting). This may leave you with a "dawn" setting at like 2am, but I'm thinking that it doesn't matter. I'm guessing it should still run for 6 hours. I'm again guessing that the "ON" or "Dusk" setting is the setting that gets adjusted as the sunrise/sunset times slowly change. I could be wrong, but I would try this to see how it goes.
Thanks fantastic!
Hi Eric, You are very welcome and we appreciate you being a customer. Let us know if you ever need anything. LG
Once the dawn and dusk times are programmed in, will they adjust automatically from day to day since dawn and dusk varies from day to day? If not, what, if any, is the frequency of the automatic adjustment of these times?
+Robin Palmer Yes, if they’ve told the timer where you are and then set a dusk/dawn schedule the timer will auto adjust for you according to the zone you are in. Because the zones are in bands, there is some variation between the actual sunset/sunrise time and the time the ST01 switches, but this is only a matter of a few minutes. Please let us know if you need any additional details on this.
Any hints for how to get back to AUTO? When I am done programming it won't change from SETUP.
Hi Pete, Please give our Technical Support team a call when you're in front of the timer, so they can assist with this issue. Thank you!
Can you please post a video about how to change the battery
Thank you for your request, you can now check the video out here: th-cam.com/video/Frnz6x9ULE4/w-d-xo.html
Why can't I find if it i set to go on or off randomly or on a exact time. Does "RAND" mean random times it will come on at dusk and go off at dusk, or when i set it up, when it says "auto" it will still be random?
When programmed, the random setting slightly changes the on/off times set in the timer to give the room a more ‘lived in’ appearance. The offset is within 15 minutes of the scheduled time and will work with the auto setting.
After I follow instruction all is good- But now I have a time flashing with BATT? What is that ? Does it mean replace battery? If yes how do I replace battery? Thank you
• The single lithium CR2 battery operates the ON/OFF function (“click-click”) and maintains time of day and date. The screen flashes “BATT” when the battery is getting low.
• The battery may be changed without removing AC power.
• You have about one minute to swap batteries before the switch timer “forgets” the date and time settings. Afterwards, if the display is wrong or flashes “12:00 AM”, reset the time and date. All other settings (your ON/OFF programming) remain in memory indefinitely without battery or AC power.
• To test the battery, press the ON/OFF button. The timer should “click.”
If the battery needs replacement here are the steps
1. Open the access door to reveal the battery tray, located below the ON/OFF keypad.
2. If there is a pull tab at the battery tray, remove the tab to connect the installed battery. Make sure battery tray is pushed fully into place. Proceed to Step 6.
3. If the battery was supplied loose, use a flat screwdriver to pry loose the battery tray.
4. Place the supplied “CR2” battery into the tray, observing + and - markings on tray.
5. Replace the battery tray into the switch timer.
Please call Tech Services at 815-675-7000 if you need any additional assistance.
+Nikkerton The most common cause behind the issue you are describing is that it's hooked up to a motor, contactor or a buzzer. To resolve this, you need to install an ET-NF across the load. If this does not solve the issue, or if you would like someone from Technical Support to walk you through in more detail, please call: 815-675-7000
thax man, it was so helpfull
OK, what are the hours of operation? Open weekends?Thanks. John
Monday-Friday 8:00am-4:30pm CST. www.intermatic.com/support
How do you pry open the battery drawer?
+David Goldberg Check this video out and let us know if it helps: th-cam.com/video/Frnz6x9ULE4/w-d-xo.html
Can timer go off later than dusk
Hi Penny, Yes, the timer can be offset at dusk or use a fixed time. If you need help programming the timer to go off at a later time, please give our Technical Support Team a call at 815-675-7000. They'll be happy to help!
Does the display lights up?
No, the display does not light up.
Can anyone help I'm looking for a dimmer that comes on/off automatically to use for a bird room . Needs to be self activated with dimmer to work when I'm on a vacation
Good video, but those of us who need to do this slowly, why not have the written instructions available for downloading?
Hi John, Great question! We do have the instructions in PDF here: dtrermj9469s.cloudfront.net/userfiles/images/inriver/original/10023_st01-ei600%20series%20instructions%20en.pdf Hope this helps. If you need any other help with your ST01, please contact our Tech Support at 815-675-7000, M-F 8AM to 4:30PM CST. Thanks for being a customer. LisaG
Also, you can review the Transcript of this video:
1. Under video title next to “SAVE” click on the three dots.
2. From the drop down menu click on “Open Transcript”
a. OPTIONAL: On the Transcript you can remove the Timestamps by clicking on the three dots and selecting “Toggle timestamps”.
3. In the Transcript area - Click on first line of text, scroll down to the bottom of the transcript area, then click and hold down the SHIFT key and click on last line of text in the transcript area.
4. With all of it highlighted, click you CTRL+C to copy
5. Open a document, blank email, Notepad, etc. and click CTRL+V to paste.
What zone is Boise, ID ?
We’d recommend using the Central setting, although you may need to ‘tweak’ your times in the zones because you are relatively far west in the time zone. let us know if that worked for you.
Can anyone help me,can you tell me how to set the timer on this bathroom fan?? Please
Please give Tech Support a call at 815-675-7000 between 8:00 AM and 4:30 PM CST Monday-Friday. They will be happy to walk through this with you. www.intermatic.com/en/contact-us
Thank you...
Can someone tell me how to clear a previously programmed event? On the DT122K they have a RESUME button to reset an event to clear it out. I see nothing equivalent here. Are we required to reset the whole device? I suppose we can use SKIP, but that is less-than-satisfying.
Hello DukeLaCrosse20 - Yes, you can use SKIP if you wish to not use a previously programmed time, or completely do a reset. I apologize if this is not as intuitive as you would expect, and I can pass that feedback along. This is how this timer was designed and they have not changed it since its inception. If you experience any additional difficulty setting it, you can call us at 815-675-7000 and speak directly to a member of our Tech Support team.
HELP! I need to speak with someone by telephone at Intermatic when programming.
Please give Tech Support a call at 815-675-7000 between 8:00 AM and 4:30 PM CST Monday-Friday. They will be happy to walk through this with you. www.intermatic.com/en/contact-us
instructions accurate and very helpful but the product is stupidly complex!!
Hi Emile, We understand the ST01 can be a bit complicated to program, but we're glad you're set up and ready to go! If you ever have any questions, please don't hesitate to reach out to our Technical Support Team.
This is too confusing. After I'd programmed the time, etc., I set it to go on at dusk. When I pushed the + to go to 02, it said SKIP. I am trying to set it for on at dusk and off at 10.30, with a random thrown in. The computer is upstairs and the light downstairs and I'm going up and down like a madman, trying to remember and apply each individual step, but I got thrown for a loop when I got the the SKIP. Can't you just do a video for morons like me to do what I'm trying? Your printed instructions are awful, in part because it looks like there are unneeded steps for DUSK ON/FIXED TIME OFF that include going through DAWN, then to a time. I'm all messed up. PLEASE HELP!!! John
Please call us at 815-675-7000. We can walk you through this over the phone. The instructions and videos only work when the timer is reset to defaults (hold the on/off button - press and release the reset - after you release the reset you can count to ten then release the on/off).
Very helpful. The written instructions are awful!
A Voice In The Choir, Thank you for the feedback! We are glad you found this video helpful, but sorry the written instructions didn't help you. Would love any feedback on the written instructions. We want to do our best at making it easy for the customer. If you ever need any help, feel free to call our Technical Support team at 815-675-7000, M-F 8AM to 4:30PM. Thank you for choosing Intermatic! Have a great weekend, LisaG
Church timer
Thank you for being a customer :) LG
Why did this company allow such pathetic amateur videos to be put online? Poor audio and poor use of a microphone. Out of focus and poor quality video!
If this were my company, I would be ashamed to have such poor videos online. I hope you did not pay those pathetic amateurs any money for doing these awful videos!
way better than printed instructions WAY BETTER