Engine Died & Carly OBDII Scam
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- เผยแพร่เมื่อ 28 ก.ย. 2024
- As with most things engine related, they just throw you a nice surprise every so often, and this week I got a lovely new fault in terms of my engine just cut out while I was driving and I lost all power without warning!
I used the Carly scanner in the past to fix the add blue issues but this time around it seems Carly have superseded the product I bought with a new device, and then they've blocked the old product I have from full working with their software, despite paying for a full 12 months subscription only 8 months ago!
At least the new windscreen was a big success, well on their 2nd visit at least!
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I had my Range Rover Sport remapped, did a quick test drive as you do, thought great. On my way home to Dorset (had it done in Wales) I realised my Cruise Control was no longer working. Contacted the fella who did the remap and he was absolutely certain it couldn't be the remap. Took it to a specialist, they did quick diags and said a couple of things didn't agree so Cruise was disabled. Full diags were going to cost hundreds. I bought a Kingbolen ediag mini, it interrogates all the modules and shows live values (about £60), all looks fine. On much deeper investigation it does look like the map file could be for the wrong vehicle. So next I had my motorhome remapped (2.0 boxer 130bhp to 180bhp) - huge difference and pulls like a train. Spoke to the fella who did that remap and he's going to back out the remap on the RR and put the old file back on, we'll soon find out what the issue is. Trouble is the guy who did the original remap just doesn't want to know - guess I'll have to be a little firmer in my next contact if it was his remap. Tread carefully mapping out the DPF - it might cause more issues.
Hi John, I had a similar experience with Carly except that they did eventually respond to the zendesk help requests and they did sort my problem out. So I know they aren’t a scam they are just woefully inefficient. An important point to note is that they put you on automatic resubscription to the app, so you need to contact them to take you off of auto renew, otherwise you will be paying again for a service you will no longer want. Keep going mate, love the vids. 😊
I bought a Carly on a promotion (£50 subscription and free scanner) for my Audi and from day 1 they started the "support App" The scanner didnt arrive for 2 weeks so I lost 2 weeks of my subscription. So I complained alot , left poor reviews on Trustpilot and eventually they offered compensation e.g. 10% off price 20 extension to subscription etc. I accepted the latter and it seems to work. Note I also have an OBDeleven which works OK but less friendly but also no subscription!, I will be comparing them as Audis seem to run with 3 to 4 minor faults continually ref Emergency Assistance connection faults. I referred this to the main dealer - but no result!
Hi John, interesting video as always.
With reference to your fuel leak fault, the ecu in your van is detecting excessive fuel leak off not an external fuel leak, that’s the reason your getting a fuel rail pressure fault code also., this due to excessive high pressure fuel leak off, the high pressure fuel rail in turn can’t maintain the correct pressure to give sufficient power when your throttle input is upwards of 50%
My advice if you want to take it, is make sure your fuel filter is replaced with a good quality filter ( Mann, Bosch or genuine) if that makes no difference, get an injector leak off test carried out on your injectors.
Excessive injector leak off would give you the faults & performance symptoms your having.
Smell your dipstick.... can you smell fuel? If you have a leaking injector you will have fuel in your oil and you should be able to smell it. It may also help to buy a new fuel cap. If it's leaking fumes to the air, you will have problems in your evap system. It's a cheap elimination.
Finally, have the potentiometer checked on the throttle body... or at least spray it with contact cleaner. If it's faulty, the computer won't know what position your throttle is in when you need extra power.
I have heard multiple complaints of Carly service. Dont think you are alone. I think its way overpriced with the 100 quid annual renewal. Its refreshing to not see a TH-camr pushing out Carly as a sponsorship not mentioning the cost is annual.
Hi John, thank you for this video. I was considering purchasing the Carly system, but after hearing of your issues with their support service, I'll look elsewhere.
Pay extra and buy an Autel , they have actual humans on customer service
I had a problem with last van and it couldn’t get the lights go out, went to main dealer who were next to useless, said nothing wrong with it. Eventually Halfords garage sorted me out, got rid of van as became to costly. Hope you get sorted and find someone😊
Hello John, we have a Ford transit 2.2 litre euro 6 engine that was used across other manufacturers with similar problem to yours. If pulling away gently through the gears the engine was fine. However if acceleration was increased significantly in the RPM range 1700 t0 2000 the engine would falter and occasionally go into limp mode with the usual stop indications. With ignition off/on engine would restart fine and able to drive away. Although our vehicle only has 33k miles on it went straight to fuel system using the ForScan diagnostic software running on a laptop. This showed no errors in fuel pressure etc but to be on the safe side changed the fuel fileter and removed all 4 injectors having them tested at a Bosch service centre. They were all fine so then turned attention to ECU and sensors on DPF and SCR system. Again these all tested fine so in desperation took vehicle to Ford. They had it for a few hours and saw the fault but could not diagnose the issue in time given asking me to leave it with them for further work. I decided to take our vehicle back and try to sort myself using the same diagnostic kit that Ford used along with a year subscription to the Ford firmware support. After doing several trips whilst my wife held the laptop running real time diagnostics what I found was that in the RPM range between 1700 - 2000with acceleration applied the command for the ECU to EGR valve was say 5%, which would be about right because you dont want the EGR valve recirculating when engine under acceleration. However the EGR valve was snapping open to around 80% despite only having a command of 5% which resulted in the engine stumbling. Within a second or so the EGR valve would correct itself and drop back to around the command value. After some research and doing a few of the Ford on-line technician training courses on DFF and SCR systems it transpires that the RPM range of approx 1700-2000 is where the SCR is designed to operate (Euro 6 onwards) and the opening of the EGR valve is used to reduce exhaust temperature to lower NOX. Suspecting EGR valve might be faulty I changed it (it was a Pierburg) and fitted a Hella. Learn values were reset but after a few runs this was found to have only made a slight inprovement. So an original Pierburg EGR valve was fitted and after a re-learn the issue was resolved. Just another thought..........................
Try EOBD Facile OBD software , also it can be used with an OBD adapter for around £10 plenty about , enjoy
If the remap has not took into account the fuel or air mixture..Have the remap removed Put back to stock and see if that helps.
Try Pendle Performance. Very knowledgeable and will help with previous remap issues.
Hi John. I bought a diagnostic thingy from Halfords. Cost about £40. I really only wanted it to cancel those annoying faults that pop up but aren’t a problem. Might be worth a punt.
There’s always something to try you at the moment x hope you get sorted and Mandy sorted too x I honestly don’t know how you keep so cool x the screen looks brilliant and I’m sure with all your know how on engines the van will be glitch free soon x
Hi John. Could it be a partially blocked fuel filter? The sensor for the obd2 would be on the HP side of the pump but if insufficient fuel was getting to the sensor, it would think you have a leak. A partial blockage would be particularly noticeable on hard acceleration like you described. It would also be the easiest to check/replace.
The errors show fuel leak du to more fuel, rather than less fuel, is being sent to the injectors.
@@GadgetJohn ah, yes....fair enough 😮
Looking forward to see how you get on John.
Good luck 👍
Be safe
Thanks 👍
Didn’t use Carly, but I sent the reader back that I purchased as it didn’t pick up anything even though my dashboard looked like Blackpool illuminations. 1000’s of positive reviews on Amazon aswell?! 🙈
On another note…when did Jason Statham start working for Autoglass? 😜
I've had past problems with remapping... I find plug and play modules a much better option. I have two vehicles fitted with products from Racechip , a German company with a very good reputation. Don't have your DPF cut out and mapped out because you will have a world of problems, noise and smoke issues. Also MOT failure. Get the engine running as it should and you will have no problems.
I have a Racechip too, on a 115bhp Ducato Multijet2 , which I bought in a flashsale during covid lockdown - cheaper than a remap and I liked the idea of easy removal if ever needing to return to stock. There are naysayers on the web that claim such "piggyback" chips don't work, but generally speaking I'm pretty happy with it. Obviously didn't come with a dyno session, so I can't verify the claimed extra 30% power & torque, but it subjectively feels more powerful and is definitely more flexible to drive with improved fuel economy too.
Quite often when it reports a leak its because of low fuel pressure.. Its logik works it out that the required pressure is not getting to the fuel rail so must be leaking from somewhere... As previously said try the fuel filter... also egr valves give simular fault symptoms....
hi john, just a thought , i had the same warnings / diagnostic faults as you on the same van. turned out to be the swirl pot that the fuel pump sits in in the fuel tank allows the fuel in via a tiny trap door at the bottom. when my tank was full there was enough head of pressure to allow the fuel to enter, but as soon as the fuel level dropped the trap closed and swirl pot empties , so the pump wouldnt get enough fuel but the pump is still running thinking its got a mass fuel leek. hope its of some help
Pity to hear about Carly , but many of the car channels I watch use Autel , which are far more expensive , but they actually work
Try Darkside Developments diesel tuners roughly up your end of the country
It’s one of the throttle realise I had the same problem but I don’t know which one so they put free in and then you pay out😊
My Relay 2.2 cuts out when slowing down from high speed, on a pressed clutch (essentially freewheeling while braking). I now only go down through the gears, and it doesn't happen.
Jhon maybe the remap is confusing the early scanner ? Or the software in the van
Do an injector leak off test - this is most likely an injector fault. Had this exact issue on one of our vans. I’d replace all injectors even if it is just one. What you are describing is an imbalanced injector.
Common fault from say 5 years old onwards.
I had considered remapping at some point but after much research, I felt that the process was not without risk and decided against it.
Carly’s subscription model has a lot of poor reviews. That really put me off. I got a hardware device instead with free lifetime updates.
Hi John we have never met but I am having the same problem with my Citroen relay runs fine for months then it goes into limp mode and says it fuel starvation I have had it into two different garages and they can't find a fault they recent the dashboard and tell me it is fine please let me if you get to the bottom of the problem I am about £300 out of pocket and I am due to do the tour of Mull In 2 weeks with my wife and we Betty our van 😮
👍wait to see results
Sounds like a bad injector leaking back, I tried half a dozen different OBD scanner devices with the Boxer I had but ended up with a laptop and a Lexia interface and Diagbox setup as nothing else wanted to communicate with the ECU. The vans use "different protocols" to passenger cars apparently. Never did get to the bottom of the running issues with mine and sold it in the end and pulling out all of my remaining hair......
It was fine before the remap and has been fine since the old remap was removed
@@GadgetJohn I did wonder if that was the problem with mine (dodgy remapping) as it "allegedly" had 180BHP when I bought it and to be fair when it was running ok it went well. In the end I got rid as no garage would look at it, they are all "very busy" all of a sudden when you have got a sick common rail diesel.... It just used to randomly lose power at partial throttle openings which made it horrible to drive.
My mechanic said disconnect the battery for about half an hour and then it should reset itself if not that’s a problem elsewhere
Sorry you have that problem it sounds like injectors to me after previous experience
About the tint. You putting ceramic tint on your windows?
No, it’s just vinyl tint.
@@GadgetJohn ahh i see, wondering about putting ceramic on my camper. To block out alot of heat. But its kind of expensive.
Fit an old Perkins 4203 engine if you can find one , they have zero electronics on them no DPF no EGR and don’t need or run any form of ECU,s , they arnt fly by wire or do 100mpg or 130mph but they will run for thirty years between rebuilds and are bullet proof , alternators and starters are £100 , they don’t have modern ultra high pressure fuel rails or fuel galleries in cylinder heads they have an old fashioned DPA ( distributor pumping action ) fuel pump and four injectors that you can remove with a 13 mill spanner and service for £10 each but they run forever, I’m 57 now and when I was a diesel fitter apprentice at 16 I was introduced to the 4203 and the ones we rebuilt from 1970 ( in 1985) are still running, before you ask yes you’ll need a “friendly MOT tester but they are all over “😂😂
Be careful with DPF delete you may fail the MOT test
Get your injector pressures tested
Sorry John, not much to offer here, except that since you've had the van for a while now and must have had the odd occasion to drive a little more briskly, let's say, so this issue probably isn't to do with the mapping, rather than a new signal from a sensor on the engine not working correctly and throwing the ECU off track. Hopefully, your new OBD will sort it out. 🙁
John I have a Peugeot 3008 and I was getting these messages, got it checked at Peugeot dealership and said it was the electronic accelerator pedal sensor they replaced the peddle and it happened again, turned out to be a loom was arking on the body. When they fitted these engines, the right hand drive looms were basically stretched across the engine, were the left hand drive was a snug fit. Maybe go to a Peugeot dealership 👍
The pedal passes the tests fine 👍🏻
Good news on the new wind screen. No comment on the scammer.
Scammer or scanner ? !!!!!!!!!
I think that’s clear if you see the scanner in action
Carly scammers I ordered and payed for it on 13/05/24 and as of today 18/06/24 no scan tool no refund they are unbelievable to deal with stay well clear of them & 7-12 days delivery time they quote to Ireland still nothing
Now then John, the fault is so obviously yours, you were driving your van weren’t you !
Best to follow government guidelines and use Public Transport, oh, there isn’t any when you need it …
I’ll be looking out for your comments on the new diagnostic’y thing’y , I have faults that come and go seemingly as the wind changes direction !
Don’t you just love “ Smartish” Cars ... 😅😂🤣😭
So if I’d just use my e-bike the government wouldn’t kill the engine to my van 🫢🤣😂
subbed.
Had similar problem. Foot down …limp home mode. The scan tool £25 generic one said it was the potentiometer at the throttle of the fly by wire.
I drive like an old man!!!!
Tried to squirt contact cleaner on the connection and inside the potentiometer..partial success.
My thoughts were that part of the throttle didn’t get enough use ie the plus 50% part.
So now before I start I pump the throttle 5 times to the floor so that I pass the dodgy bit on the potentiometer.
No trouble since
But I never had it remapped so!!!!
Just my three hapath for what it’s worth
Never remape a Peugeot or citroen
Get yourself either the xtool A30 (no special functions but free updates for life) or thinkdiag from thinkdiag uk free for 1, 2 or 3 years thereafter you pay £30 a year for 1 vehicle full oem sftware with special functions, id throw carly in bin.
Hi John.
Similar probs with our self build on a Citroen relay.
Euro 6 and basically trouble waiting to happen.
Travelling through Spain, limp mode, paid a Spaniard 300 euro to change the dpf filter worked for 100 miles.
We bought a reader and I removed the faults. As we got home we took it to a garage and they found it to be a adblue fault. It's sorted now, I've done 5k since with no issues. Adblue is a con . Anyway best of luck ..
It's all a con. the whole climate BS as well.
I had very similar symptons in a 2.0D jaguar X-type at about 110,000 miles which has a ford based engine, I took it to a diesel specialist who diagnosed 3 leaking injectors resulting in low fuel pressure in the common rail. This makes the ecu shut the engine down when fuel demand is higher than the lower pressure can support. A set of their own refurbed injectors sorted the problem and the car was trouble free up to when i sold it with 235,000 miles! Get your injectors checked, this low sulphur fuel is not good for them. I added 200ml of 2 stroke oil to every full tank of fuel after this work on their recomendation.
Just to send a message. I am in the process of buying a reader/scanner and THAT is bad customer service (not necessarily a scam, but still). I will buy the other companys reader/scanner just because of that...
Morning John, in my experience of remapping companies they usually save your original map. That way if you’re having issues they can revert back to standard.
The original remap company are no longer around 🤦🏼♂️
Hi John, I have a couple of these vans 2016 & 2021 when putting foot down to overtake a wagon van just cut out completely had to stop then restart this went on for months changed the injectors no more problems not cheep about £800 but well worth it hope you get yours sorted😊
Hi John.
I can’t stress enough the importance of changing the fuel filter regularly.
I used to work for a large breakdown company and I used to get this all the time!
It worth the cost of eliminating the filter. X
mine was crap in the tank blocking the strainer similar fault dieing at lights and roundabouts.
John. I have an Autel MK808 scanner and I'll be around Glews garage area near Goole on Saturday if you want to meet up and plug it in.
I second the Autel too, nice all in one kit. Bought Amazon next day delivery when on hols in motorhome, Peugeot Boxer 2.0 160bhp. 👍
Hi John. A bit of a long shot perhaps, but I had a remap done at the Norfolk show a couple of years back and on my way back to Scotland, I had the EML come on when I accelerated onto the A1M at Newark. The van dropped into limp mode but reset once I’d brought the engine revs down. To cut a long story short, the Remap company said not the remap ,as it had been out for at least 5 years. They suggested looking at the turbo wastgate arm for tightness / seizure. It was indeed seized, so after carefully freeing off, normal service resumed😊.
Good lord thank god my van is 30yrs old and has plugs and points 😂
Had problems with mine, throttle cable was £3.45 and the condenser was £2.50 luckily I didn't need diagnostic equipment lol.
Start with the fuel filter
Already tried that 👍🏻🤦🏼♂️
Best of luck John, Hope Mandy feeling much better Steve from Manchester 🇬🇧
Hey John, I recently bought a Foxwell scanner for my Ducato, and so far it seems to work ok and free software updates can be downloaded any time via a PC. I did consider a Bluetooth app based scanner and now glad I didn't. Good luck sorting it all out.
Downunda Melbourne Australia
I have an UltraGauge in my truck, ODB2 with code scanner, code reset, 67 live gauges and interval alarms. I can recommend it highly.
Try Mass airflow sensor if that’s faulty the van will cut out and this controls the fuel to your van and can make the engine stall and cut out and you will need to restart
Hi John, regarding your windscreen was the crack at the top? If so this could have been caused by the top tint! I've spent 20 years fitting window film and because the screen is laminated if you only film part of it you can get thermal cracking where as on side glass which is toughened it's not a problem.
When you fit the new tint feel the temperature difference between the tinted part and lower down the screen, on a sunny day the difference is massive and the laminated glass isn't happy! Hope this makes sense?
If you but a scree with the top tint factory fitted it's in-between the two layers of glass and not a problem, or use an external film and put it on the outside! But looks crap. One last thing do you still get sun in the UK??
When I needed to replace my AirBag ECU, the software that was commonly recommended was MultiECUscan. It was someone else who did it so I cant personally attest.
Hi John nice video thanks for sharing. Just wanted to let you no I had exact same symptoms as you but in a non mapped diesel car and all error codes were complaining about fuel. Long story short my issue was a stuck egr valve so if you have one which guessing you might if not had dpf delete yet then that could be same for you. Hope that helps
good see you put vid out on channel good vid on you ned screen thanks lee
I read somewhere that once you have remapped scanners don't work as well .
Hi john we are at wf on Monday i shall bring my blue driver for you to try.
Hi John, I started to look into buying the carly and since then I have been sent emails almost on a daily basis. Guess I'll be telling them to _uck off now. Thanks for the heads up
They are probably coming up with a subscription to fix the issues.
Hopefully they’ll fix their pathetic support system too
Hi john I have a peugeot boxer 2017 and have just gone through this. Turned out to be my injectors. I got a recon set from Germany for £300 and now all running nice
I can show you photos of aa computer to show you this
Hi John
Ask your mechanic to do leak back test on the injectors first before paying loads money on remap and deleting dpf reason why excessive leak back on the injectors it will only be one of the injector causing the fault telling fuel regulator shut engine off or limp mode
The Carly needs updating, it’s a good piece of kit! If it’s good enough for REPerformance it’s good enough for pretty much anyone
Get a leak off test done on the injectors, a single leaking injector (not externally, but back in the return) can cause the rail and high pressure side to drop below the 300-500 bar it needs.
We had a car that was giving errors on an odb2 reader. We found there was water ingress on a component in the passenger footwell. The problem was it was affecting comms on the canbus which will give you all sorts of misleading messages.
Hi John i had my camper re mapped at one of the warner shows , i had my doubts ,about having it done ,after 4 weeks it burned my clutch out , they had my saved data from ecu and they put it back one ,i should check with who done yours and get it put back to normal 👌
Hi John get a launch 919x where you can reset the ecu
Carly is only good if you pay for the subscription every single year which is a con. I now have obd11 which I don’t have to pay yearly for to read codes and reset them.
Hi John. Informative video as usual - thanks! You mention replacing your "top tint" on the windscreen. Will you video it being done or have you done this previously please? My TH-cam searches didn't find anything.
Hi John few things to check first clutch brake switch , sticking , vehicle thinks brake pressed when throttle pedal pressed , will go in to down grade losses power, second thing with the fuel leaking flow regulator on pump , poss sticking or split seal , because works on rail pressure not correct so reg will open more but I position of reg is incorrect due to fuel leaking past , hope this helps
Hi, the clutch peddle sensor uses the 5v refrance of the engine ECU and spikes the ecu / cutting the vehicle dead until you reset the ecu by recycling the ignition.. new clutch peddle switch should sort it ..
..you Have an Opportunity~!!!😃
John it might be worth bringing your van into a Peugeot dealership for an in depth diagnostic session. At least they should have the factory standard diagnostic tools to hand and possibly reset the ecu back to standard. That should give you a baseline to work from if you want to remap it in the future.
I’d rather eat my own 💩 than take my vehicle to a main stealer
@@GadgetJohn well I hope that you find a sh1t hot independent specialist with the right diagnostic kit and skills.
@@GadgetJohn Totally agree John. They are about as much use as a chocolate fireguard and rip you off at the same time.
Here in colonies the blue driver pro is unit of choice.
John, have you tried Mobile Auto Tuning Newark? Did a very reliable remap on my motorhome Peugeot Boxer 2.0 160bhp. I didn't do it for the power either but it's nearly 200bhp now..... lots of people look surprised when leaving traffic lights 🤣
Got this on my van it’s a tuning box, may be worth talking too
Carly are absolute charlatans, promise to sort out your issues and just send another OBD reader. I have 3 and none of them work!
Great info all round there. Thanks for another excellent video John.
Have you changed your fuel filter? This would cause this problem
if the software works with you van don`t update. the updates are for newer models . plus nice to see the cheapo £5 ones are about the same..
Bought mine 2 wees ago. Same lights as yours. Maybee you got the updated one.
Good luck I hope you get it fully sorted. 👍
Thanks 👍
Be careful with DPF delete you may fail the MOT test
was looking to buy one of the carly scammers but not now
Did you update the App since you last used it? Maybe the update isn’t as good now and could be why your not getting the same results. It’s happened to me on other Apps.
Or conversely, maybe you need to update the App to make it work as it did before! 🤷🏻♂️
I updated the app and also used another phone with the latest app, both had the same issues with the scanner
Fuel pump john
Hi. Had exactly the same problem. Turned out to be one of the fuel injectors. Good luck
Thanks 👍🏻
Same here 👍🏻
I got a Bluetooth OBD2 plug from ebay for £7 and the TorquePro app on my phone. Does much the same thing.
Yeah I bought one of these and you have to cancel the the renewal because they automatically take the money out of your account it will be about 160 pounds you have to email the admin tell him you do not want Auto renew .
It also put more faults on my 2007 Fiat Ducato . I emailed them as it wasn't compatible with my van it was the only reason i bought it they would not give me my money back..
You need Delphi 2024 Automotive Vd Ds150 With Bluetooth V2021.11 Dual Board Blue Relay Detector to go on your laptop device they about £48 with postage and no annual fee,
It will read anything and do regen on DPF on almost all vehicles
I read your title wrong, thought someone was saying you where a Scammer! Shock horror😂 Good job I carried on watching. Good info as usual.
Just as a thought,you may be over thinking your problem,I have a very similar thing that's happened to me on my 2010 fiat ducato motorhome,for me they're where no codes but a lot on people where pointing to the throttle body,be it the body it self or the electric s ie water getting in,now my mh had been under cover for the last 6 months and so far no problem,s but my mh has not been remapped or anything like that it's just a thought
Just to say it also been in a garage 2 times and as you say no fault found
I've been using an OBDLINK LX on my 2010 Kia Rio for over 6 years. I mostly use it with Torque Pro as the OEM software is sometimes glitchy.
Hi John, check your EGR valve they always block up . U can remove it clean it out , it’s a bit of a job but definitely worth doing .
Hi John, what ODBII System did you settle on?
This is the one I bought after the Carly amzn.to/46xh7Qt
Gordon Bennet John!..what a pain in the butt..
Hi John I have a TOPDON 600S and I have use it to clear ECU codes bleed ABS and reset PDF'S on my motorhome ducato 3l and a vauxhall movano, I find it works very well for the price and it also comes with lifetime updates is comparable with a lot of these expensive units