Why Tipping Is Out of Control in the U.S.
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- เผยแพร่เมื่อ 14 พ.ค. 2024
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The nature of tipping has changed. Long gone are the days of spare change clinking into a tip jar. Now, customers must wrestle with the spinning iPad.
They have to choose how much they think the service is worth right in front of the person who just performed it. This is awkward, especially if you didn't have an experience worthy of anything extra. How did we get here? And what is the psychology behind it all?
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If an employer can't afford to pay their employees a livable wage then they don't deserve to stay in business.
real
FACTS
Playing the devil's advocate, if the employer pays more to the employees, the prices of products and services rise. From somewhere the loss of money by paying more to the employees, needs to be replaced.
The employee works his or her shift and that is that. It may work extra hours and it will receive the extra money. Yet the intricacies of operating a business, accounting, legal services, insurances, etc., and the obvious fact that it is the employer's business, he or she decides how much is willing to pay.
Case in fact, see what happened in California when Gavin a.k.a "Commie-som" raised recently the minimum wage at $20.00. Thousands of businesses closed down. They couldn't stay open, because while been in inflation add the raise of minimum wage, you have to raise the prices of service and products. It becomes a perpetual cycle of raising prices, raising wages, then again raise the prices ad infinitum.
Better wages should also be adjusted depending on the skill of the workers. Is the worker an specialist in a service industry that society is willing to pay handsomely? If no, then they get minimum wage.
Better learn a skill or a career that makes you competitive. Mediocrity gets paid at minimum; skillsets that other people are in desperate need, are recompense accordingly.
In capitalism we trust. Godspeed.
@@yashuarazohr486yes that's the point. Either raise your prices and find a market who is willing to pay more or pack up your business.
Owning a business is a privilege not a right.
Wrong way to think about it
Lived in the US for 7 years and the tipping culture still baffles me
Where do you live now?
@@adriandiaz4874 hopefully not in a third world country
Yeah, if I ever visit america, there's no way I'll fall into this tip culture bullshit, I'll tip like a normal person, zero tip most of the time, 5 or 3 % honest tip for a good service.
I don't give a shit if they get mad, it's literaly your fault this has happened, and it has nothing to do with me.
@@adriandiaz4874 Singapore
@@gwrydd what's wrong with that?
Every single employer should be paying their employees that money. Their customers should not be having to pay their employees for them. It’s actually insane that we, as a people, allow this.
Am I the only one who never felt compelled to tip on takeout? If I go into a coffee shop I’m not tipping the cashier just because he took my order. It’s weird that other people feel awkward about this. In my experience they never seem to care or take it personally anyway.
Yes, the main reason I order my pizza as a carry-out is so I don't have to tip a delivery person.
@@steverino6954yeah even when they have a tip jar I don’t think they expect every take out customer to tip
I rarely tip on take out orders UNLESS I know the order required the worker to put more than average just packaging the order. For example, if they had to make a drink or had to take extra time packing the food, etc...
Or my favorite. Tipping a bartender for opening a beer bottle.
only place i’m tipping for a drink is the bar!
YES!!! I'm getting sick of going to a place, ordering my food and then seeing the tip. A tip is earned at best. You don't get a tip for just using a cash register.
Frankly I think a non tip culture is best. The business should be paying for your wages, a living wage. And that should come out of the price I pay for my food. If this means the price of my meal goes up, and it should, then its up to me to decided if that's worth eating out or eating at home. Its not the end of the world if more people learnt how to cook again. In fact, it could very well be a part of what saves it. Back to family meal planning. You know, like how we've done it for 10's of thousands of years.
Greedy people who make you need to tip so that their workers survive, they ruin they ruin.
They want to destroy the family, and, well...... us in general. A dude that's in climate lie propaganda said over the weekend we need to cull us because we are not ending the climate change. I'm not going anywhere, are you?
Companies should be forced to pay the workers a wage they can live off, while also not being allowed to take the tip from them if it happens.
Tipping would then be very rare and not neccesary. It would be for a job done over the top and not the standard.
A non tip culture in here, Indonesia
@@Jadenyoung1 Ya, and in some cases, those tips don't even make it to workers. It gets pooled in 'The Christmas Fund' which cuts that cost out of the business too. Many such examples I've heard.
Weird coming back every few months to somehow hear you growing older through your voice.
Ahhh the influence of puberty
Can you explain how you can tell?
He's a preachy wee child alright!
whoa.
Tipping should be illegal. It's gotten to the point that people expect a tip to do the job they're already paid for, and if you don't tip, you get sub par services... for something you paid for in full... It's now a form of extortion...
NOT paying a LIVING WAGE should be illegal! There I fixed your ignorant comment!
cook for yourself then
@@ivanmanriquezjr.9032 I DO! Same can be said to the boss of the business. YOU DO IT! You do the cooking, serving, register, take out the trash, wash the dishes. Go ahead. YOU DO IT, then tell me how much YOU want to be paid to do it then another add $5 an hour and that is how much people should be paid! I sure don't see these CEOs and Managers taking a pay cut, no they get bonuses! So yeah, I DO cook for myself and when I don't i TIP the server and the cook because I 100% KNOW their boss doesn't pay them enough and works them too hard!
Anyone who has a problem with tipping clearly doesn't understand the struggle and need to DO THAT JOB for a few days THEN come back and talk to me!
Do you care what the person behind the cash register thinks about you? I don't, I like my money too, it's better in my pocket or as good on my kids bellies. No charity when we are scraping pennies.
@@twiztidsidfreak13no person has a right to the product of anothers labor. You get what wage you can negotiate. You get a raise when you show your value is more then the wage you started at. You want fairness, go where comm unism "worked".
If I am ever faced with the explicit ask for a tip, I'm gonna say "I'm a foreigner, I don't care if I'm rude for not tipping, I'm not going to tip just because you ask!"
When you visit a country of course they are gonna have their own customs and rules. You don't have to follow every single part like tipping, but that comment wouldn't be my choice of words. For example, in Japan, it's common (and expected) to bow and use honorifics, but you may not be used to that so it may be awkward at first, but you wouldn't say "I am a foreigner I will not bow for you just because you expect it". I don't think you have to explain yourself how you get to use your money anyway lol!
It depends. It would be weird if you went to the USA for example and refused… not for self service obviously but it’s usually excluded from the service cost so it’s more affordable in say restaurants etc.
I don't care if you do not like my statement. "You don't tip because your doing your job. You tip because you are doing your job well!" All severs don't deserve a tip for working!
Absolutely, you tip because they did more than they needed, not because they showed up.
The tipping culture in America blows my mind and I have no idea why the American people don't push back on this. Companies get away with paying their workers substantially less than in places like Europe and the consumer is expected to pay more. Ultimately, both consumer and worker lose out, and the company wins.
Tipping is like paying double
And most ppl dont even appreciate because they think its an obligation regardless of the service they provided
You show me a price I accept I pay end of transaction
I dont need to show appreciation its not a favor its not free
Ppl want to show off tipping pretending they have too much money
I had a friend she worked PT at a restaurant she used to brag that she made 200-500 and now everybody wants that easy money
If you're a waiter somewhere that overprices their food, you'll make great money for doing the same job as someone working at a Denny's and that alone pisses me off because it seems like it's the waitresses working in low end restaurants that provide the best experiences because they know people will just tip whatever the little gratuity guide says at the bottom of the receipt
That is why tipping is out of my vocabulary. Want more money? jack the prices up, simple. "But my business won't survive"...then I guess your business isn't viable. Not my fault. It is not client obligation to pay employees.
I don't go out nearly as much because of this.
Good strat
This reminds me of how I went to a chicken wings place nearby and to my surprise they have switched to a self-checkout-esque ordering machine, not unlike what McDonalds is using. At the end of it, the software developer who wrote this (or the company who had the nerves to request this feature) was asking me for a tip. For WHAT??? I'm being served by a machine in a fast food place. Your only paychecks at that point are for the dude that packs orders and the cook. I was already angry for the recent "enshittification" of the place where the menu updated with not only higher pricing, but also noticeably lower portion sizes, to the point some meals were literally half of what they used to be by volume, weight or any other metric, while still asking for the same (or in some cases greater) pricing. I mean, seriously??? I don't think I'll make the mistake of giving them another shot ever again.
A tip is a de facto "please don't spit in my food next time I come here" bribe.
Don't come to Europe then.
lol no it’s not - you’re so dramatic
Which is exactly why I decided to stop eating out all together. Now tipping is presented for take out too...
During my recent trip to New York it costed me $35 for a 5 minutes taxi ride, plus an extra $7 for credit card transaction fees, and 20% tip. The driver, who was rude, looked at me with the "tip me bro or else" attitude.
Its fucking disgusting how Uber works. Passengers with low rating most of the time are people who dont give tips and the lower the rating the lower your waiting time goes because some drivers dont want to pick them up. My auntie said she only wait for minutes because she has high rating but she has to pay for a good tip like wtf. This is why Tip in Asia was so appreciated than this entitled bitch ass westerns
I accidentally clicked the 20% tip button on the iPad at a hairdresser and therefore tipped 20€. Wayyy too much for me but I was too embarrassed to say it was an accident 😭
You shouldn’t have even had that thing in your face, they shouldn’t expect a tip.
Same!
100 Euro for a haircut? Glad I learned to cut my own hair...
My nan even tips at a buffet 😂 i have to explain to her we did not receive any service.
They just gave us a plate and said get your own food but she still tips 😂😂
They take the plates away which is more service than I get at most restaurants.
Opening scene of Reservoir Dogs 🔥
In my country 90% of the waiters salary are from employers
Only 10% are contributed by customers
So they get a fixed salary no matter how much customers tips
There is a solution: a guaranteed living wage as a federal minimum wage would return tipping to its original goal. That wage is not a secret, economists and public officials know the numbers.
Just means everyone’s taxes will go up even more and that guaranteed living wage would be constantly increasing, thereby increasing taxes even more
@@vitriolveio that’s incorrect: there are dozens of countries around the world where a living wage has not produced spiraling inflation, particularly in mature economies likes those in Europe
Oh, good idea. Don't know why we didn't think of that before...Are you familiar with something called INFLATION?
if you tip, then you support the culture
Im Asian and tipping in my country is appreciated even how little it is and the way they say Thank you with a smile, I would hate to tip a American tbh I live in 3rd world country and im tipping a MF who lives in 1st world country with a wage that is higher than me and lives a better life than me would beg me for tips
My gosh thank you for bringing this into the light.
It's out of control because the people who should be paying their employees more are the ones pushing the tipping!
when I see people complain about tipping I tell them
we wouldn't have to tip if we all made living wages.
but that's too extreme the for the US sadly
You sound like a socialist
@@erwynbalbuena9900 right??? It’s never the government stealing everyone’s money and making everything too damned expensive. It’s the mean companies….
tipping used to be up to 10% and only if the customer wanted to. now there are mandatory 15% tips in most places i go
Screw that!!! Stop going! Don't support that shit!
Mandatory tips? More like fucking comission lmao employees just sugarcoated.
I don’t tip often cuz I don’t wanna contribute to the current system there is. the boss doesn’t pay them when they should they are their employee not mine
Im from the UK and tipping isnt customary but its majorly appreciated. I used to work in a pub and alot of the time I would get told to "take £1 for myself" or "keep the change". It was never more than maybe £3 or so but still that means I can get myself a drink after work or save it up for later. I never asked or expected it even if I went out of my way. I do tip at restaurants but it's never more than £5 or so.
The US baffles me, like why do I need to tip someone who just takes an order and spins a card machine around?
I employ the no tip on any type digital device. Cash tip only, for a host of reasons. As former fine dining server/bartender, I relied on my tips to live, but I gave exceptional service.
I created the best experience I could offer. Mgmt would bring me in to save tables whose experience was subpar and would turn the experience positive. These were some of my favorite experiences.
The government taxes servers on 10% of their food sales, this should be illegal. So, a 10% tip keeps the server out of debt with the IRS. It's ridiculous.
I appreciate good service and am compelled to tip accordingly. I abhor lazy or inadequate service and tip accordingly.
Pooling tips is bullocks. There's always more than a handful of slackers, good staff shouldn't be forced to give away their hard earned to those who slag off.
Tip? Sure, but it is called "gratuity", with reason.
Cheers
The fact that in the US you get a lesser wage because "you an are a tipped employee" is ridiculous and its used to continue paying people less. The whole system might need a revamp.
The balance has tipped towards the service provider
In Canada they get a set wage and theres tipping. My bowling alley even has a tip screen for the shoe counter
Damn! I love the stock footage in your videos, so high quality. Where do you source them from?
wtf min wage is it 2 bucks/hour? Like in poorest countries in the world...
In Canada its like 15-20 CAD per hour in my country its like 3-5 CAD for a whole day
Shows the IPAD " Would you like to tip 10%/ 20% or 50%" >,
Little actual tip: sell the iPad and share money with employees.
They normally start with %20 here in CA 😂
You an awesome TH-cam channel 👌👌
You are being nice. Nobody is tipping $1 or $2 dollars. What you purchase must be less than $10. They go by percentage. 15% or 20% or 25% is how it started off. Now it’s 22% or 35% or 45%.?Some restaurants have automatic tips!!!!
Just carry a little loose change around with you anytime you're out if they don't say anything you're fine if they try to make a point about mentioning the tip and it's a non-traditional tipping position then you can reach in grab some of that change slap it down and go there you go.
In the UK us young people rarely tip. I only tip Uber eats drivers.
Like why am I paying you extra just cos you brang me a plate of food that I also have to pay for??? 😂
In the UK they also put on 12.5% discretionary service charge!!! Wtf I tell them take that ISH off my bill.
They not getting extra money out of me just for doing a job they already getting paid to do 😂. Like bro I probably earn less than the waiters too. That's why it's so ridiculous
The older generation in the UK tip a lot. My nan always tips like it's a religious practice 😂
5:55 it's so true it makes me feel bad but idc anymore. We should stop living in a shame based society
"brang" bruh fr?
@@rhael42 brang means bought
@@rhael42 brought*
btw do u need any tissues to wipe your tears? lmk
Here in Australia, most cafes and restaurants have an additional 10% surcharge on weekends and 20% on public holidays. They justify it by saying that they have to pay their staff more on those days.... They don't.
Tipping is ALWAYS extra. We expect normal service at a restaurant but outstanding service deserves more. That's how it works. If you say we work for tips or forcefully include tips when the bill is handed over it's a negative experience. If you work for tips I get it but you did take a job that relies on tipping. Just doing the job isn't a tippable action. Going the extra mile is. However I do still tip most of the time and I really can't think of a service I had that was terrible. 10% is standard in my book. 20% is we were never left wanting or waiting and 30% is outstanding service we will come back here because the food was good and your service was excellent. There are a few places where we look for certain staff and ask to be seated in their area. But these days tips seem more like demands than a bonus for good service.
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When they present the card machine, I tend to just thrust my card at the contactless reader part and ask for a receipt. The waiting staff then usually politely press the 'no tip' option. Or it'd show up on the receipt and there'd be trouble.
I lost 2 friends over an argument about tipping. They didn't feel that I left a big enough tip and we spent a couple minutes arguing in the car afterwards about it
As someone who's been a cook for three years. Tiping is the worst. Most places do not give out tips fairly. Or at all to kitchen staff. One waitress can make 400 dollars and, as a kitchen, well get 16 of that. Split amongst 5 guys... it sucks and I wish we all just got paid a decent wage.
I literally stare at the clerk as I hit no tip on the iPad.
Nice
I worked at a pizza and pub place that had quality pizza and was expensive. I couldn't believe how much people tipped us. We were very professional and very structured for a pizza joint. My employees all believed they deserved and earned the tip. It wasn't a gift, it was a right. I felt differently believing I was lucky people we were willing to tip that much
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I still only tip in sit down restaurants and food delivery. Other places I either stop going there or just don't tip. And honestly I'd prefer if wages made tipping unneeded at all.
I tip who cuts my hair, and the local coffee shop. That's all.
Most places I’ve been a waitress in I didn’t even receive my tips unless it was cash 🙃
I’ve worked in the casino industry for 20 years. I live off tips. I know the casino saves a ton by paying us less than minimum wage. Most of the money I make comes from 10% of the players.
Hell yeah
Aqui no Brazil em muitos lugares voce nem tem mais a opção de dar a gorjeta ou não....ja vem impresso na conta os 10% do garçom.....
Um roubo. Faço questão de não pagar em todos lugares que vou. Mesmo quando da R$1. Acho o cúmulo do ridículo
Tipping in the U.S. is out of control, shifting the burden of fair wages onto consumers. We need to advocate for living wages!
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I've always found tipping unnecessary. Service providers already get paid and if the customer would be satisfied that would only mean these employees would do their jobs right, and might deserve a raise. Clearly expecting a tip would only put pressure on the customer not to tip too low, which is exactly what I dislike about the whole concept.
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I just went to a liquor store and had to go through a tipping screen on the debit machine (which I thought was dumb), crazy coincidence I'm seeing this video pop us as soon as I get home.
What a coincidence.
@@ApertureThinking ?
It’s a way for employers/business owners to pass the expense to the customers. It’s BS. Pay your employees more.
Subsidizing employees is crazy.
I know servers that make $500 a night. But for some reason society thinks we shouldn't tip cashiers that make minimum wage. I understand if people are against tipping, but some people seem to think that only servers deserve tips. At high-end restaurants, servers have it way easier than everyone else and usually make the most money. The bussers and cooks are really the ones who deserve tips.
Annoying to be a tourist in the US, not only with the extra tipping, but the extra sales tax as well. Not knowing what something ends up costing.
Forcing you to tip through an iPad is just another way the government can keep track of the amount so the IRS can get more income tax from these service providers. The fed always wants their cut.
In Ireland we have a "service charge" in some establishments.
Glad where I Come from Tipping a waiter is a sign that the Waiter did something out of the ordinary. If you don't feel like tipping someone, Don't and write a big fat 0 on that phone or Tablet they put in front of you, and if they say anything, say the service average but not Tip worthy. People can't expect at Tip for just doing their to a satisfactory level. Tipping is for above and Beyond performance and attention.
If your Employer don't give you enough money to live, either cut down on your living standard, or go talk with your employer, even better get a higher paying job.
Here in Ontario Canada we have a minimum wage and tips don't effect that minimum wage. That said i don't tips 80% of the time.
I only tip when its regular restaurants i go to. If I dont go there often I dont tip. Unless its exceptional service.
It’s why many countries have “service charges” tipping are completely up to you
I'm at the point where I think there should be a 'Customer Tax' - where the Servicer(place you're eating at) pays you for shopping there because you could have gone somewhere else. Sounds rediculous but i'm sick of being nickel and dimed, granted I don't mind tipping (I like tipping when there is good service and very generous when it's above average service) but it shouldn't be a requirement.
Interesting idea.
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Why not just pay them a decent wage and leave tipping at the customers discretion?
So if you don't tip.. then what?
I hate tipping. Prices should be fair and account for all costs, including proper wages. Everybody should receive good service without having to pay "extra". Tipping is basically legalized bribery and as a customer I feel like I am being forced to bribe a waiter just for them to do their job. 5% higher prices would be more than enough for a living wage. Instead of giving 20% or more. Plus restaurants would have to compete to be efficient, maybe by hiring less waiters and have more streamlined procedures like ordering through apps instead of having to ask for a waiter to serve you. Diners used to advertise you can't eat the experience. I'd rather go to a restaurant where I only have to interact with a person if the machine doesn't work properly. I always use self checkout at supermarkets and I always use the computer when ordering something at McDonald's. The less interaction, the better. If I want to be waited, I surely prefer to pay a bit more and go to a restaurant where tips are not even allowed and considered offensive. Thankfully a couple of business owners figured out how badly many of us feel with tipping culture.
Last time I went out to eat the server took forever to wait on me even though there was only a few people in the restaurant. She never checked on me during my meal (I wanted a refill of my drink) and she forgot the soup I ordered as an appetizer. And I'm supposed to tip 20%???
Tipping is for Extra Service, going above and beyond what is required to satisfy a customer. someone behind a register asking for a tip when they didn't do anything above and beyond is silly
no!
There was a time when man tackled danger; now, his descendants got reduced to cowards..., afraid of not tipping?
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As always the video is very high in quality when it comes to the information and the delivery of this information. But one thing I keep noticing: Your voice breaks multiple times during your videos.
he’s going through puberty
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If I’m standing up to order, you’re not getting a tip.
Tips do help customer service but there is a certain group that every server knows that dont tip. That being said, livable wage is an idea that is good hearted but doesnt work when applied. Learn a trade instead of settle for a job meant as part time for retirement or college kids. Jobs will always be paid according to skills utilized and will never change.
Here in the UK another version of this has manifested in the form of "Rounding up for charity" donations. Say my shopping amounts to £46.13, when I select 'Pay Now' (but before I have any discounts applied from my Tesco Clubcard, so the rounding up is never really rounding to a nice round figure) I get presented with a screen asking me if I wish to round up to £47 by donating 87pence to the selected charity on screen, along with several other amounts smaller and larger, with 'No thanks, not today' option at the bottom.
While this is no where near as intrusive and intimidating as the e-tip mechanisms in dining situations (these are also making appearances in service stations and other commercial entities where tipping has no place), one can imagine these moments being tracked and used in data analysis as to how agreeable you are in certain scenarios...but that is a topic for a completely different video.
I have always been a 'tipper' who adheres to the unwritten 10% of the bill average. I like to show gratitude to the person who has made sure my experience at that venue was of high standard. But the act of tipping must come as a voluntary gesture from the person giving the tip and not because of any subtle coercion or guilt value which robs the gesture of its sincerity.
We also have the horrid 'discretionary service charge' which is usually 12.5% in the UK, or at least in England that's how it is.
It's so silly. I tell them to take it off everytime 😂 it's embarrassing but Idc I find it jinda rude tbh
If i go to a coffee shop and they hassle me for not tipping, i'll literally never return. Its an easy solution.
Part of the issue is seeing one price tag but being emotionally manipulated into paying more for that thing. So for me, I just refuse to participate in this BS.
Bro you said it can be cruel if you dont tip someone to hand you a coffee . Hell nah.
I've gotten into an argument with my in-laws at a restaurant before because I didn't tip according to the receipt, I told them I tip everybody $5-$10, I personally like sharing a little wealth with people cause you never know how much of a difference a little extra money can make in someones day, my bill was about $130 so I told them it don't matter if I'm at a dennys or a restaurant with overpriced food, sometimes $10 is paying 25% or more in gratuity, I'm not gonna let the restaurant tell me how much I should tip based on the price they set for their food and both waitress experiences are the same, the cooks in my opinion deserve more of a tip than the waitresses and I love telling them that it was their generation that thought it was a good idea to allow restaurants to underpay their staff and live off tips
Weirdo.
I just click no and say thanks😂😂. Now I do tip waiters, dashers,and my barber but that’s it. I do that so infrequently it’s not a big deal. I don’t go to bars , I don’t like coffee, and I wash my dog myself.
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So if I tip the waiter who brought me the best food I've ever eaten, what should I do for the chef who COOKED that best meal...? Nonsense
Tipping is equivalent to handing your lunch money to a bully. I don't humor bullies, neither should you. Stand up for yourself.
The hospitality industry is in a massive development its not just about serving anymore. Tipping never should be expected of any guest but there has to be a better consenus, the rule is if youve had the experience of your life with the waiters great service and hospitality youd probably want to befriend this waiter and this relationship is the core of these industries, you come to our house for the full experience of hosting that most of you wont even establish for yourself moreover people go to places yes for the xperience but culture plays a bigger role, and yes you should feel guilty if your country works on tippinh but a house you wouldnt want to tip isnt any place youre interested in going to. In a perfect world we hospitality workers could figure out a better wage plan
I don't see the issue. If I get good service and I have the money, I tip well.
If the service sucked, or if I'm low on funds, I won't tip as much or not at all.
Seems pretty straight forward to me? There's never been a time where I felt
like I had to tip even if I didn't find it appropriate. There's also never been a
time where someone made me feel dumb for NOT tipping.
Restaurant? Tip. Valet? Tip. Uber? Tip. Everything else? No tip.
Dude, I just tipped two 10$ tips in the last two days so I wouldn’t under tip
I choose no tip on every upfront tipping situation. Y would I tip b4 I get service. I tip based on how well someone does. Max 20% only goes to people who are above and beyond.