It was absolutely pathetic on the part of not only the dispatchers but the police officers themselves! I understand that everyone makes a mistake but it wasn't just one person who made a mistake that ultimately played a part in that young man losing his life! It was several"professional" public service workers that made several mistakes that ultimately played a part in this young man dying so very tragically 🥺😞 I know that any kind of settlement that the family may get from this young man's death will not bring them any satisfaction but at the same time it's the only way that these individuals can be punished and maybe some kind of light will be shown on this type of problem and it will be resolved I pray that family gets some kind of peace brought to them😇🙏🏼
Kyle's story drives home the point for me. I'm an emergency dispatcher for a local utility. I often get criticized for overreacting and "wasting resources" (this was actually on my last job review) but quite frankly I don't care. If someone calls me and says "I'm in danger" "I need help" "I think I might die" --I'm going to send the big guns. Police, fire, EMS whatever...I refuse to make headline news as "the dispatcher who failed to do her job." I sleep with a clear conscience every night.
PEACH SANGRIA --- This is something many critical caregivers encounter. I pray you find peace within in spite of the criticism leveled at you. I applaud your determination and devotion to do right. Your legacy will never be forgotten by those you help, and those who will follow your example. God Bless you always.
It's heartbreaking, listening to both 911 calls. :( In Kyle's second call, he clearly tells 911 operator where he is, the type & color vehicle he's in, and the fact that he's dying..😥 Both 911 operators failed Kyle.. RIP, Kyle and prayers to your family. May Our Lord bless them, for keeping your memory alive. I pray your family continues to advocate for improvement, within the U.S., 911 operator systems & procedures. Additionally, (imo), Honda needs to re-engineer that mini-van seat design(s), to include/provide, an accessible, emergency escape cable, located somewhere behind the rear seat(s), (imho). 🙏 🙏 🙏
@@anastacie40 probably an old model I would guess. I would assume newer models would be safer at least... It'd be dumb if they were not safer Not saying that it being an older model is an excuse btw
As a former E/dispatcher every call is an emergency until proven otherwise. Kyle gave them everything they needed to get him help. His death was so unnecessary.
It's a fucking tragedy. Think of all the people who couldn't even call for help, but he did! The sheer incompetence of the people who's jobs are to help people and they couldn't even save him.
I kept saying to myself during the last story, “please find him, please find him.” The absolute incompetence of those dispatchers is unbelievable. Poor kid. He did everything he could and those who are suppose to help, failed him.
That one was rough to listen to, not only because he died, but also because he knew the entire time he was.suspended that he was going to die AND DESPITE THE FACT HE USED WHAT PRECIOUS AIR HE HAD LEFT IN HIS LUNGS TO CALL 9-1-1, THE INCOMPETENCE OF THE OPERATORS TRUMPED ANY DESIRE KYLE HAD TO GET OUT OF THAT MINIVAN ALIVE. That poor kid. I'd rather be shot or have a massive heart attack and be dead instantly vs. having to endure that kind of hell prior to my death. I hope his family is able to get whatever justice they are seeking.
My aunt, who was a dispatcher for many years, heard Kyle's 911 call after the fact. She said there was no reason for those dispatchers to not have made that a high priority call. It was easy to hear that the kid was in trouble and with just a bit of patience they could have figured out where and how to help him. She said it was absolutely their fault he died.
@@tojisbitch8909 She got one word wrong, but you can gather exactly what she meant. “If you’re Aunt is good (a good person) she knows the absolute difference between a prank and a distress call. 🙄
@@tojisbitch8909 ?????????? its saying that the dispatchers didn't give it high priority when this was a serious distress call that needed immediate attention
As a former law enforcement dispatcher, I am DISGUSTED that poor young man had to suffer and die that way!!! Whatever "dispatchers" caused his death should be convicted at the very least of manslaughter! So sorry to the family. 😪
As soon as I heard that Kyle had gotten a different dispatcher on his second call, I thought the story was going to end happily. I had no idea the second dispatcher would somehow be worse than the first one.
I thought so too, but later realized that if Kyle was saved the story would probably not make national news and would not end up on this channel. Sad story!
It really should be. But it's way too common. Dispatchers are notorious for things like the final story. They're generally the sole reason people blame police for not showing up or being "unreliable".
I remember Kyle’s story on the news. It was horrifying. The people you’re supposed to be able to trust in an emergency just refusing to believe you or not caring is so devastating.
I witnessed an armed robbery of a pickup truck in front of my house when I was a teenager, called it in to the police, and as I was talking, the owner of the truck that had been robbed at gunpoint ran up to me and started screaming at the phone about having been robbed. It sounded chaotic, like a grown man was screaming at and attacking me, a clearly young woman. The dispatcher scoffed at me and hung up. In my experience, if they can't understand what you're saying, they disregard the call as nonsense.
Update on Kyle Plush. His family settled with the city for $6 million. Part of it goes to improvements to the 911 call center and part of it goes his foundation. I'm so sorry his family had to go through this. The silver lining on this dark cloud is that it's bringing about change to the emergency services of Cincinnati.
I'm a dispatcher. His sad story is part of training. I believe his parents are also going around doing lectures on the importance of us sending the right help to where it is precisely needed. I think about him all the time.
@@redheadwithafierytemper5668 Don`t want to be rude, but please next time if you gonna try to recreate something that killed someone, at least have somebody with you during that test.
I live close to where that happened to Kyle. It was absolutely tragic. It broke my heart. Not only did his family do more to find him than the police but it came out that they had the coordinates and they could have found him sooner. When he told the dispatcher, “tell my mom I love her” I lost it 😢 heartbreaking
@Witty Witty Iidot. He could hardly get ONE word out. And everyone wants their mom when they're terrified and alone. There is only one who you want - and it's always Mom. (How do you not know this?)
@@lisahinton9682 because some people have shitty moms? damn... like if you grew up knowing its only ever about dad, and hes the only one there for you, thats who youre thinking about while you die. I absolutely dont think about my mom in an emergency. I called her once as a teen and she said "who?" and had to clarify "your daughter....". Not everyone lives the same life as you.
@@bm-ww8kb All I can say is you are VERY MUCH the exception to the rule. Your mom probably was distracted, doing multiple things to get her day's tasks done, or have dinner on the table when the family arrived home, and you called once... ONE TIME.. and she said, "Who?" and your entitled sensitive ass takes it that she didn't care about you to know your own name. Come on, b m (aptly-named, by the way!), grow up and stop holding that ONE phone call against your mom. Grow up, call her up, apologize for being a DOUCHE BAG, and get on with life.
@@lisahinton9682 lmao. naw, mom was just trashed at a bar. i feel for her though as she has a severe substance problem. You saying this is a one off is strange as I only gave you one example. That doesnt give you the right to tell me about my relationship with my mom. Look, the truth is that not everyones moms are loving. She wanted nothing to do with me but had a legal obligation after my dad offed himself. Trust me, she wasnt rushing to make my chicken nuggies lol.
not necessarily, phone calls are compressed making the audio harder to understand, ofc this doesnt matter in a normal situation but when your phone is on ur pocket and then the audio is compressed it would not have been easy to understand
Mi6 get evidence on pea doh files in power so they can be easily blackmailed. My money is on the code breaker finding evidence of this so was killed off. Or hillaried for those in the states
For anyone wondering, Kyle’s family reached a $6million settlement in 08/2021 w/ the city and they have pledged improvements such as making changes to issues brought up by experts, having outside experts review internal investigations, increasing personnel and staffing, updating training, and adding a way for more information to be inputted into the system.
Idk seems like the city could just simply put an effort into hiring the proper people that are responsible for SAVING THEIR CITIZENS. No amount of equipment and training can reverse stupidity.
@@BrookeEvangelineWinter I've been in a situation where you receive money and improvements. Take it from me, you're much more interested in the improvements than the money. It was not anything like this btw.
That last story really pissed me off to be honest. I kind of wish Kyle had just managed to use Siri to call his Dad or something and not bother with 911 at all, 'cos fat lot of good it did him calling "Emergency Services"
"probably an accident" has to be the worst explanation I've ever heard for a body being inside a locked duffel bag with no fingerprints anywhere. Seriously?
It just shows how government services can just end you and it doesn't matter how suspicious it looks, they get away with it. Everyone knows its mi6 who did it.
Agreed. I agree with speculations that it was a cover up because why else would his death be categorized as an accident instead of undetermined or murder?
Okay thank you I was hardly seeing any comments about that one and its infuriating to think anyone could look at this absolutely horrendous crime and rule it out as an "accident" how does one accidentally stuff their body into a bag, lock it and wipe all the fingerprints off of everything? They obviously knew that the body would also decompose faster with the heat on as well.. just beyond screwed up
I was literally holding my breath for Kyle to be rescued. We need higher standards for 911 dispatchers because this isn’t the first time incompetence cost someone his/her life.
There are instanses were the dispatcher says "You know what ma'am don't disrespect me. You can deal with this yourself" and hangs up!!!! Her friend was dieing and she was stressed, but the dispatcher just left the friend to die.
Absolutely agree 100 percent. I think everyone should learn how to call for emergency in different scenarios and this is one challenging scenario. If you are bound and cant hear the phone but are able to call... we should learn different techniques to communicate or make a perfect distress call that will enable rescue to find, locate and rescue you. I believe there should be a class in high school where we learn to make proper calls to 911 in different situations. There's even ways to text 911 if you are not able to speak. Technology has evolved but many of us, myself included still need to learn to use it. I feel so disheartened for Kyle.
@Ian Leinweber No, there is no "secret codes", as a 911 dispatcher of close to 20 years who has worked in 2 different states (NY & FL) and holds several advanced training certs I can tell you that is a falsehood spread by social media and popular culture
@@devinedeeem6705 There definitely should be more community education related to 911 use, one of the big problems is the widely varied abilities of different agencies based on hardware, software and training of staff. Text to 911 is a great resource but has very limited availability, meaning depending on where you are, if you text 911, there may be nobody on the other end receiving that message. Locating callers are another issue, many people assume we know where they are, but it honestly depends on lots of things (make/model of phone, phone service provider, physical barriers like buildings and mountains, weather, etc). Stories like this really highlight the need for standardization of systems and trainings available for 911 psaps
@@GrislyAtoms12 Someone needs to check, and see if the Chief knows the Clinton's...Plot Twist: He was working on an algorithm to determine the odds of all the "suicides" of people that had any interaction with her...
This story really got to me. Normally, I can listen and I have no issues. But the gross negligence of these two dispatchers is disgusting. God bless that boy who died a horrible death. My prayers to his loved ones ❤️
seriously, I was actually impressed by his clever idea of using siri to call 911. poor kid tried his hardest to get help but was failed yet again by our system. shame
Kyle’s story made me so sad, just the “Hey Siri, Hey Siri until it went silent” but the operator was actually listening and knew he needed help and did nothing. He kept asking for help until the end. Condolences to his family.
yeah, that's extra messed up if you think about it. 1st attempt using siri to call didn't work. So he tried again, and got a 2nd operator. Good call. But it also didn't work. But he couldn't try again, couldn't make a 3rd attempt. Because he was still on the phone w/2nd operator, who heard him trying to activate siri again. At least the 1st operator, as much as they failed, ended the call, giving him another chance to call someone else and maybe get a better result. But the 2nd operator, by staying on the line w/him and doing nothing, the 2nd operator kept him from making a 3rd attempt, like maybe calling his dad instead of emergency services or what have you. If i understand the specifics correctly, that's what it seems like. Haven't actually heard the call, just this description in this vid. But if I interpret it right, the 2nd operator was a double whammy not just for misresponding to the seriousness of the matter, but also for keeping his line busy robbing him of a chance at a 3rd try to get across his imminent need to someone.
@@SmegInThePants Actually, he did the right thing calling 9-1-1. Remember, he could not hear his phone so he would not have known if they answered. 9-1-1 is supposed to stay on the phone until it is resolved - as in help dispatched.
Operators are given a list of things to ask in specific order and they follow it like it was the word of Allah, they are nonflexible and that causes problems. Ive had fighters without ability to adjust their approach fast, do you know what i call them? Either lucky or corpses. When lives are on the line, you become flexible and change things that dont work immediately! Those who cannot do that are just in the way of others and cause deaths.
“Kyle Plush: $6million settlement for family of Ohio teen who was crushed to death in 2018 Historic settlement awarded by city of Cincinnati after police failed to find teen, who was being crushed to death in the back of a minivan and twice called 911 The family of a Ohio teenager who was crushed to death by the seat of a minivan after emergency responders failed to find him in time has been awarded a $6million settlement. As part of the settlement, the city has pledged to improve its 911 call centre, including spending $250,000 hiring experts to evaluate changes over five-years, and publishing six monthly reports available to the public.” His family won the case but still lost their son, so I’m glad they won the case, but still angry and heartbroken that this even happened. Rest easy, Kyle
I was thinking they could have sued honda as well just for the fact that the van had no inner latch to open the trunk. Every vehicle legally needs to have one i believe in case someone ends up locked in a trunk.
I'm glad to hear his family won the settlement, not that it will change what happened. I just really wanna know what happened to the dispachers because they should both be held criminally liable.
As if Kyle’s story isn’t infuriating enough, it turns out that the police & dispatch had Kyle’s exact coordinates before even arriving to the parking lot. They just decided not to use them for some reason. According to the police department itself, the coordinates were so precise that his van was less than 5 FEET AWAY from the pin on the map, telling them exactly where he was.
I have a friend that would probably do this if he was a dispatcher, has to have everything spelled to him in black and white, like everything needs exact clarifications, so annoying and disgusting sometimes when you just want to have a quick conversation. People like that shouldn't be in jobs like that when a simple hesitation could spell life or death. If the guy is slow, then let it be known, have everything spelled out for you is like making your brain slow down to a crawl
Imagine collecting your paycheck when you couldn't relay simple info and police leave this boy. These dispatchers probably just make excuses for themselves to justify.
Probably they are encouraged to act that way by supervisors but trained to not do so just to cover the city's butt. It's likely a reality versus daily practice thing. Unfortunately
And the award for the most frustrating story of the year goes to...............The kid who called 911 multiple times as he was literally being crushed to death only for the dispatcher to ignore his cries for help.
I have a story similar to Kyle’s. I’m a 20+ year van lifer. Decades ago, I was replacing a few things in my van by myself in the parking lot of auto zone. I was laying on my belly trying to removed the screws of the backseat/futon. I removed three screws just fine but one was rusty. After tugging on it with all my little strength, it finally unscrewed popped out. The whole seat fell on top of me. So I’m trapped underneath the seat on my belly screaming and crying for help. Everyone at auto zone were busy. I was parked on the side trying to stay out of the way until it was my turn. Some Walmart workers walked by going to ihop for lunch and found me. Thank goodness for them. I don’t make major changes to my van by myself anymore.
Kyle’s death is absolutely heartbreaking. The situation he got into was so unlucky, and the dispatchers made such huge mistakes, it cost him his life even though he tried so hard. I can only imagine the panic he went through, leaves me with a heavy feeling.
These dispatchers need to face serious consequences when they don't properly route and give all information on calls. He absolutely could have been saved and it's heartbreaking that he lost his life that way.
Kyle's story breaks my heart so much! It's absolutely unconscionable that DISPATCHERS would be so negligent and this poor boy died because of them! I can't imagine being so unaware of the gravity of my position to help people in need, that I would neglect to relay ALL information to police! It's so sad and so imaginable that his parents had to find his dead body and then hear that he could have been saved because he called 911 twice!!!! I'm on the verge of tears just thinking about how I would feel if this were my child!
This reminds me of the guy who got stabbed and the person who called 999 had a bit of an attitude, because they were panicking and the 999 operator HUNG UP and the guy died!
I live in Cincinnati, the Kyle Plush incident was a heartbreaking lack of communication. A lot of policies have now been changed and I believe his father travels the country advocating for these changes in other cities and counties.
@@brentfarvors192 I was thinking that. His dad would have been a smarter call than 911, his dad already knew where he was supposed to be if he heard his son call him and heard muffled screams I’m sure he woulda been down there in 5 minutes
@@greenzie1879 I was thinking the same, maybe he was in a panic mode and thought the only thing can save him is calling 911? hard to judge someone in this situation, though I was hoping he called his parents. that's why I always test my sibling on what to do in an emergency, because when you go into panic mode you're most likely to follow what you've been told and maybe Kyle family trained him to always call 911 incase of emergency .
Poor Kyle he did everything right to help himself 😢 I’m angered by the incompetence of the dispatchers and the series of unfortunate events that led to a delay in locating him. It breaks my heart to imagine the anguish he was in😔
The fact that he was an actual Spy and the agency didn’t report anything at all concerning his non showing up for work? Yeah, sure it was an accident. If that’s how it officially ended it was due to what that agency may do to those who point out their involvement.
I hate that so bad. I just wanna work and live my own life after but everybody keeps thinking you need to talk and laugh to stupid jokes and socialize and so on. I even lost jobs because of that. For being quite. I hate humans.
Wow Kyle's story is so infuriating! What kind of person works as an emergency dispatcher and completely ignores a call from someone saying they're about to die!? Wouldn't even do him the courtesy of talking to him so that he wouldn't have died completely alone... that goes beyond gross incompetence; that's criminal negligence.
Pretty sure even if they wanted to talk to him they couldn’t cuz he couldn’t get the phone on speaker. I think when he called it just starts as a normal call like you have the phone up to your ear. But don’t quote me on that.
The few times I've had to call 911, the dispatchers are always the same. They ask the same questions over and over, wasting what's often precious minutes. JUST LISTEN TO THE DAMN ANSWER TO YOUR QUESTIONS.!
Looks like many dispatchers are too dumb and heartless to sense that the caller is in trouble. When the caller dont answer back to their questions, they seem to automatically regard is as a hoax.
They hire the worst and dumbest dispatchers. I called 911 once, and the guy argued with me for several minutes. I didn't have the EXACT address, but told him exactly where I was. Anyone with a brain bigger than the size of a pea could have passed that on to the cops.
I remember Kyles case. They did him wrong and he didn't get justice for it. Dispatch didn't do their job correctly and got away with it. A life was lost for no reason. May he rest in peace.
Unfortunately there is a U.S. Supreme court decision that makes suing any police agency a no go look up cracked why the police won't help you If you're being stabbed to death
Mr Ballen, you telling these stories brings more justice to the families affected by these tragic events than any courtroom would. The last story brought me to tears and it needs to be told. Shame on those operators.
I loved the story about the inhaled toy. It’s rare for you to tell a story about something that’s not strange and dark, yet mysterious in story format. 😊
A tiny little toy is one thing. But did you ever hear the story of how a surgeon had the negligence to just leave a pair of scissors inside a patient's body? That female patient ended up suffering pain in her pelvis for 18 months not knowing what was the root cause of it. It took a revisit to the doctor and an x-ray to finally find out the culprit.
15:21 I understand it's a tough job, but sometimes dispatchers mess up so bad they should get charged with obstructing justice, criminal negligence or something like that.
There are some that are just plain stupid and should not be doing the job at all! When digging a fence post hole, we broke a gas line next to the house, I called 9-1-1 (I don't carry the gas company's phone number in my cell phone!). The 9-1-1 operator told me to call the gas company! I told her I did not have the number; she told me to look it up. Remember, there is a broken gas line. I told her to call them and the fire department. She told me to go in the house and wait for them. I told her there was no way I was going inside the house with a gas line leaking!!! After the fire department and the gas company folks arrived, I told them both about the call. They were, of course, furious I had been told to go into the house when there was a leak and that she did not immediately dispatch them. I'm quite certain she was disciplined and well should have been. Decades ago, at a local swimming hole, a life guard watched a child drown! She said she thought they were playing even though the child was screaming for help and thrashing in the water. Some people should NOT being doing the jobs they are doing.
That wont happeng, people wouldnt want to be dispatchers if they were eligeble for prison for being dumb. So changes like that would plummit the number of aplicants.
@@mustangGTO20 Likely because they have no physical control of the situation (victims) as do child and care services. They totally need close monitoring and all complaints about them should be seriously investigated and additional training or firing be done if they are falling short.
I grew up in Cincinnati and I remember hearing about Kyle's story. It's honestly one of the saddest stories I ever heard. The city failed that boy and it's a shame he is gone.
I love this series. I have been binge-watching these videos and I love how "new" the stories are; ones I haven't heard from other channels! I love how interesting, freaky, and weird they are! Thanks for always delivering amazing content.
The 2 dispatchers should be held personally liable & their pensions should be going to the poor kids Mom that never got the message from her dying son.
even if you call and hang up they're supposed to track the call and send someone in case it's some kind of kidnapping or something else. This is gross negligence and murder.
@@MegaLqlq I swear it seems like 90% of 911 operators are always on the verge of falling asleep meanwhile their listening to the screams of the damned and telling them "it's not that bad" or something similar.
@MaskedSuper EvilHero he did 😐 it was when no one responded that he said that did you not watch the vid. Also you try to stay calm in a situation where so much as moving wrong and your gone.
@MaskedSuper EvilHero keyword “accident”. He called for help and did as much as he could do in the situation he was in. I would love to see you in that situation. Remain calm while trying to breath and explain your situation while a 100lb chair is lodge against your chest.
I've dealt with some police dispatchers and also watched enough true crime stories to know that they really need to train some of these people people better! We called about on our street that was on fire and the lady asked what color the car was! I feel terrible for Kyle's family! Money won't bring him back bur I sure hope theyvget a ton of money from that city and some people lose their jobs! What a senseless death!! RIP Kyle. You are missed!
There's high turnover for 911 dispatchers. That's not an excuse for the two dispatchers in this story, but it explains the gross incompetence we hear about in these cases. Government needs to invest more money in auditing and ongoing training for their dispatchers as well as free therapy and higher pay to incentivize good 911 call dispatchers to stay, but there's always budget concerns and people willing to kick the can down the road.
Very difficult. I could feel myself becoming more and more uncomfortable thinking, "this is awful...please, please someone find this kid". Heartbreaking.
After hearing Kyle's story I seriously hope that both dispatchers (especially the second one) got immediately terminated from their job and were given hell for negligence.
After a short dive into recent news about it, as of 2018 they were given a week probation then brought back to work. Their personnel reports are nothing but glowing reviews. Oh, and the department received nearly half a million dollar budget boost to 'hopefully prevent' incidents like this. No justice whatsoever, but that's to be expected at this point.
I hope the 911 operator was fired. I just heard the audio from the call and honestly, it is clear that he's in trouble, he's dying. He might have lived had that crucial information been passed on
That last story is absolutely horrific. I cannot imagine the escalating horror Kyle felt as he lay there helpless. I hope his parents at least get some monetary compensation for their loss. This could have had a better outcome. Our 911 system needs a total overhaul in my opinion. New management, extensive training for the operators, and new assessments to even become an operator would be a good start, because so many of these calls we hear just show that they are inept when it comes to certain situations. My heart breaks for Kyle's family! So tragic, and completely preventable!
@@mrBlackMan304 Ummmmm, I'm not sure how calm and steady I would be in a situation like that. Of course he was freaking out! I know I'd be losing my shit if I was stuck in that position for that long not knowing if the moron on the other end of the line would send someone to help me before I die! And that's literally what happened. Poor kid.
@@HeyChronicle yeah I don't think I could handle listening to that 911 call knowing he died in the back of that minivan. Terribly sad. Ughhhh. As a mother myself, my heart just breaks for his parents.
What's crazy... is that calling his parents may have been a better option than calling the cops. A parent slwouldve been scared shitless that their child is calling them in distress AND might know where to look for him
@@TheyCantC it’s really shitty that the 911 dispatcher didn’t forward the information to any patrol vehicles in the area they should be held accountable.
Not just that, i just searched for the recording and the second dispatcher didn’t even say anything. First one is dumb for putting low priority, but second one is manslaughter cause they saw the number called earlier and didn’t bother saying anything. Even a “I’m a retard 911 dispatcher, how may I help you?” Would be better.
@@hikari1690 Don't use the word "retard" for them.Even a neurodivergent person would be able to communicate at least something with a person clearly dying.
I hope Kyle’s family gets everything the sue for. That story was incredibly infuriating and heartbreaking all at once, I couldn’t imagine listening to those calls as a parent 🥺
I live near Cleveland Ohio and I remember this story from the news. It was heartbreaking and so many people were so furious with those dispatchers. I cannot even begin to imagine how his mother felt after learning what his last words to her were.
If you watch a lot of true crime/mysteries it’s actually pretty shocking to hear how incompetent some of these 911 operators actually are, I hope Kyle’s family are able to make them pay financially for this level of negligence
They reluctantly paid out 6 million, after trying to get the case dismissed but the judge said no. Also, the city promised to hire and better train the operators. Despite this promise, there are fewer operators working than when they started...what a shithole
This happens to me all the time so I can’t believe anyone would think it was anything other than an accident! I mean, who doesn’t randomly find themselves in a duffel bag in a bathtub 🤣
I don't care what the dispatcher thought was happening, if they could hear banging and yelling you find that cell phones location and send someone there even if it could be a prank. That second dispatcher was absolutely covering for the first one. I didn't even know this boy and my blood is absolutely boiling. That poor boy must have been so scared.
@@minimm2013right! If it turns our to be a prank arrest them once you figure it out, but it's better to have a cop show up and find out it's a prank than it is for a cop to not go and let someone die.
Your crazy humor and ability to make these stories so vivid makes me return daily. Thank you. I do prefer watching you during the stories as opposed to the podcasts but only because you're purty. ...lol...kidding ......your facial expressions adds a lot to the stories... a lot. Thanks again.
the best you can do is when they get cars (or if they have them now,) if its a van or SUV, check the last row seats and make sure theres absolutely no way it can flip. also avoid the car model that was in the story.
Thank you for the trigger warning!!! I have two boys. And I've lost many of their little siblings to miscarriage including a baby girl in 2012. I am in constant fear of losing them, too.
not in any way defending the dispatchers, but all siri had to understand was "hey siri", not a location and description of the emergency. not forwarding any of the most useful information to the patrol units should rightfully hang on their conscience though
@@alexallen1554 “hey Siri call 911” is what would’ve been said and Siri has trouble hearing me say “hey Siri call mum” so those dispatch callers are completely in the wrong and should be punished for not being able to do their job
The fact that Garrets death was ruled “probably an accident” & they didn’t check up on one of their agents says everything that we need to know. It’s extremely obvious MI6 did it/was involved.
I doubt they would kill an innocent person. I mean, yeah, they definitely could do that, but this particular case doesn't seem as simple as we might think. So maybe it isn't something we can really judge.
@@qwq843 I thought the same thing. I think Garrett stumbled across, or maybe just that smart, that he discovered someone or maybe many MI6 agents were either double agents, or somehow skimming money for themselves. Mr B said he wasn't into the flashy cars and parties like everyone else. Makes me wonder if those flashy cars and parties weren't paid for by skimming or laundering money, or being double agents.
@poperaymond I agree - definitely MI6. They just didn't like him and decided to f/ with him, maybe even accidentally killing him, then realizing they have to cover up their mistake. Horrible.
This case is just heartbreaking. I'm really glad that the families won the case and that it wasn't ruled as an "accident" or whatever else the police might have come up with. R.I.P. Kyle and may his family find peace
I'm thinking it may have been difficult for him to speak, maybe he was giving the command 911 to Siri as it was easier for the software to recognize it. The dispatchers were idiots for not escalating the call so they could track it.
I feel for Kyle. It's incredibly scary knowing you're about to die. I accidently hung myself in my shop around my waist messing around with an overhead winch. Accidently dropped the remote when I was about 12ft in the air. I couldn't get down couldn't go up and the harness I made was like choker. It kept getting tighter around my gut the more I wiggled, to where I couldn't breath. Ended up hanging upside down as it helped ease the strain on my organs, screaming for help until my neighbor who was about 200 yards away somehow heard me and got me down. Scary part is I set my phone up to video the whole thing so I could send it to my friends. I still have the video and you can def hear the terror in my voice. I can def relate to Kyle and what an absolute tragic way to go.
Re: The third story. The Cincy PD was forced to update processes for recruiting and hiring 911 dispatchers after the gross ineptitude shown by those involved. The audio is heartbreaking and it was a complete botch job on the part of the dispatchers. The kid was shockingly thorough during all of his calls but sadly none of it was relayed properly. The new hiring protocols should benefit everyone in the city now and in the future but the cost of change was far too great in this case.
Everyone 911 call should be treated as an emergency. Also communication is crucial. And if anyone says well he was to quiet think of another scenario would quiet would be necessary, burglary, murder, active shooting. The ineptitude showed by some of my cities dispatcher is horrifying. Also this story makes me cry because it was an easy remedy. Trapped person in a vehicle.
I applied for cinci 911 dispatch a few years before this happened. I took a typing test, a psychological test, some other like, problem solving test, and was amazingly not disqualified at any point. Then they wanted 3 references. I turned in 3 good ones, but that was where it ended for me. At no point did I actually see or even speak with the mysterious entity making the decisions. I just showed up for 3 or 4 of these tests. The whole thing was pretty bizarre. It seemed like at some point they would want to have a personal encounter with who they were hiring. Cincinnati has a huge nepotism problem, so I just figured, most of not all those positions were already "filled," so why the whole song and dance? I've spoken to some 911 operators and I just know they didn't make it through this process. If cinci would start hiring qualified people, and not everybody's sons, daughters, brothers, girlfriends, etc, we would be so much better off.
I pray those dispatchers get charged with *MAN SLAUGHTER* and that *KYLE'S FAMILY* gets paid out Tens of millions 💰.... It will never bring back *KYLE* but it should leave a dent in the police department that will forever be a reminder of their heartbreaking incompetence 😔💔
I love these! Stumbled on them one day and weeks later I'm still watching. That last story about the kid in the minivan. I hope the family wins. I'm a med professional. I have basic understanding of what 911 callers and paramedics deal with. That operator is negligent. Both of em. So sad.
I thought they automatically trace the number and location if there's a suspicious call. I reported a fire once with good directions and she said she can't send anyone without a addresse 😂
Not sure about the second dispatcher, but it kinda seems like there wasn't much the first one could do. If they can't hear anything he was saying, they would have no way of relaying the information or knowing the severity of the situation.
The real bad thing is that guy probably thought surely after the second call, they would get someone to him, but then to be in that unbearable position was awful.
In my hometown if you call 911 accidentally they will call you right back, if you don't answer then a cop is at your door in 5 or so minutes. But I guess in Cincinnati this is not the case & they don't give a damn.
In relation to the 3rd story of Kyle, in April 2021: On the eve of the three-year anniversary of Kyle Plush's death, the city of Cincinnati agreed to pay $6 million to the teenager's family to settle a wrongful death lawsuit, the second-largest settlement in city history. Thought I'd put this here if anyone was interested.
The fact that BOTH of those dispatchers were so incompetent is border line criminally negligent in my mind. That was so effing smart of him to use Suri tho I do kind of wonder why he didn't try to call anyone else. His parents, a friend...the school literally anyone...because you're not supposed to have to call anyone else in any emergent situation other than emergency services. 🤦♀️ That's such a senseless way to die and he was so young. My heart breaks for his parents. I can't believe this poor dad had to find him. Those dispatchers didn't kill him directly but they sure AF didn't do a thing to save him either which is the very antithesis of their job SMF1H and they have to live with that for the rest of their lives. I am so livid for his family. RiP Kyle
In a emergency situation, majority of people won't be thinking straight and it's hammered into our heads to call 911, so that's probably what was going on. He couldn't think rationally to call anyone else.
Huh, you know, I just had a horrible thought: since 911 dispatchers hardly ever get punished, I'm sure there is actually an underground community of 911 dispatch "serial killers" that purposely do a crappy job on calls they know are serious, just for the sick thrill of knowing they contributed in someone's death, and that nobody will probably catch onto their scheme😳
Real case. Man shot in the chest twice with a bolt-action rifle. Judged a suicide. Think that one also had some shady political connections to it as well.
First time? They're always sitting so high and mighty and are complete assholes. I remember one time I was going to work and as I was walking to my car I heard from an apartment an old man screaming for help. I called 911 told them where it was, told them I had to work and couldn't stick around. Later on they came to my building where the landlord was living as well asking for me as if I was gonna get arrested. When I got home I almost got evicted because they handled their job so poorly. What a joke.
The cops were lazy. They could've/ should've gotten their worthless asses out of their cars and did a thorough investigation. They just drove around the parking lots doing nothing. FTP!!!
The last story is absolutely heartbreaking. That poor kid knew he was going to die and no one helped him.
So sad the miscommunication
At last somebody has mentioned that poor boy! The others are more interested in Mr Ballen 's channel 😢😢
it was so weird the last time he called, no one answered
It was absolutely pathetic on the part of not only the dispatchers but the police officers themselves! I understand that everyone makes a mistake but it wasn't just one person who made a mistake that ultimately played a part in that young man losing his life! It was several"professional" public service workers that made several mistakes that ultimately played a part in this young man dying so very tragically 🥺😞
I know that any kind of settlement that the family may get from this young man's death will not bring them any satisfaction but at the same time it's the only way that these individuals can be punished and maybe some kind of light will be shown on this type of problem and it will be resolved I pray that family gets some kind of peace brought to them😇🙏🏼
I remember seeing that on the news and being pissed at the 911 dispatcher
Kyle's story drives home the point for me. I'm an emergency dispatcher for a local utility. I often get criticized for overreacting and "wasting resources" (this was actually on my last job review) but quite frankly I don't care. If someone calls me and says "I'm in danger" "I need help" "I think I might die" --I'm going to send the big guns. Police, fire, EMS whatever...I refuse to make headline news as "the dispatcher who failed to do her job." I sleep with a clear conscience every night.
May you stay in such jobs until you're heart change directions, and your efforts are recognize and valued.
thank you peach sangria
PEACH SANGRIA --- This is something many critical caregivers encounter.
I pray you find peace within in spite of the criticism leveled at you.
I applaud your determination and devotion to do right.
Your legacy will never be forgotten by those you help, and those who will follow your example. God Bless you always.
Thank you, may others learn from you, one day your efforts will be recognized 👏👏
Respect to you!
Kyle: "I'm dying, here's my exact locations"
Dispatcher: "imma just pretend I didn't hear that"
It's heartbreaking, listening to both 911 calls. :( In Kyle's second call, he clearly tells 911 operator where he is, the type & color vehicle he's in, and the fact that he's dying..😥 Both 911 operators failed Kyle.. RIP, Kyle and prayers to your family. May Our Lord bless them, for keeping your memory alive. I pray your family continues to advocate for improvement, within the U.S., 911 operator systems & procedures. Additionally, (imo), Honda needs to re-engineer that mini-van seat design(s), to include/provide, an accessible, emergency escape cable, located somewhere behind the rear seat(s), (imho). 🙏 🙏 🙏
@@anastacie40 probably an old model I would guess. I would assume newer models would be safer at least... It'd be dumb if they were not safer
Not saying that it being an older model is an excuse btw
i was literally listening to that like "why do so many people want kyle dead?" like wtf was that?
Yeah if that was my kid I'd end that dispatcher. no fucking excuse for that failure
Right? What a douche
As a former E/dispatcher every call is an emergency until proven otherwise. Kyle gave them everything they needed to get him help. His death was so unnecessary.
It's a fucking tragedy. Think of all the people who couldn't even call for help, but he did! The sheer incompetence of the people who's jobs are to help people and they couldn't even save him.
This is called social murder
Yes so sad 😢
... hence the apparently fully justified lawsuit.
That’s Cincinnati.
“What is your job exactly?”
“ I ignore people’s cry for help. How about you?”
👍🏻
“My job is being so inept that a young 16 year old kid will die because of it.”
My job consists of being secluded to yourself working in immense heat with very little relief but I love my job my job changes the world
you guys should be helping the people WHO CRY "HELP" DUMMYS ..............not you Jared.
@@The_Descending I didn’t mean it to be universally so. I apologize.
I kept saying to myself during the last story, “please find him, please find him.” The absolute incompetence of those dispatchers is unbelievable. Poor kid. He did everything he could and those who are suppose to help, failed him.
I'm always hoping we know this information because the person survived. And this one was tough 😥
That one was rough to listen to, not only because he died, but also because he knew the entire time he was.suspended that he was going to die AND DESPITE THE FACT HE USED WHAT PRECIOUS AIR HE HAD LEFT IN HIS LUNGS TO CALL 9-1-1, THE INCOMPETENCE OF THE OPERATORS TRUMPED ANY DESIRE KYLE HAD TO GET OUT OF THAT MINIVAN ALIVE. That poor kid. I'd rather be shot or have a massive heart attack and be dead instantly vs. having to endure that kind of hell prior to my death. I hope his family is able to get whatever justice they are seeking.
It is Ohio, so incompetence is what you can expect from police, dispatch, 911, everyone everywhere at all times! Sheesh
I have a friend who goes to seven hills and like all the families were pissed and shit
I remember reading about this and being shocked to hear 911 failed so completely!
My aunt, who was a dispatcher for many years, heard Kyle's 911 call after the fact. She said there was no reason for those dispatchers to not have made that a high priority call. It was easy to hear that the kid was in trouble and with just a bit of patience they could have figured out where and how to help him. She said it was absolutely their fault he died.
@Nikki Lauren what??
@@tojisbitch8909 She got one word wrong, but you can gather exactly what she meant. “If you’re Aunt is good (a good person) she knows the absolute difference between a prank and a distress call. 🙄
@@danileighdeardorff3799 Ik, I just never saw how what you said was necessary pertaining to what the guy said.
@@tojisbitch8909 ?????????? its saying that the dispatchers didn't give it high priority when this was a serious distress call that needed immediate attention
@@_lexi Ik that already..............lmfao
As a former law enforcement dispatcher, I am DISGUSTED that poor young man had to suffer and die that way!!! Whatever "dispatchers" caused his death should be convicted at the very least of manslaughter! So sorry to the family. 😪
As soon as I heard that Kyle had gotten a different dispatcher on his second call, I thought the story was going to end happily.
I had no idea the second dispatcher would somehow be worse than the first one.
Poor Kyle! He was so young! That dispatcher should be guilty for his death, in my opinion.
I thought exactly the same
I thought so too, but later realized that if Kyle was saved the story would probably not make national news and would not end up on this channel. Sad story!
This was heartbreaking. How can people be so incompetent in the most dire of situations?
I knew he wouldn’t make it when I heard would have
That last one was so sad. That poor sweet kid. His dying wish was for someone to tell his mom that he loved her. What the heck. Poor baby :(
Right!? 💗💗💗😭
The last story should be criminal negligence
Huh I see your comments on these videos alot
@@turtlepsycho3558 I like the channel.
Me too lol 😊
a
It really should be. But it's way too common. Dispatchers are notorious for things like the final story. They're generally the sole reason people blame police for not showing up or being "unreliable".
I remember Kyle’s story on the news. It was horrifying. The people you’re supposed to be able to trust in an emergency just refusing to believe you or not caring is so devastating.
I think the words for that are "negligent homicide", imo.
I witnessed an armed robbery of a pickup truck in front of my house when I was a teenager, called it in to the police, and as I was talking, the owner of the truck that had been robbed at gunpoint ran up to me and started screaming at the phone about having been robbed. It sounded chaotic, like a grown man was screaming at and attacking me, a clearly young woman. The dispatcher scoffed at me and hung up. In my experience, if they can't understand what you're saying, they disregard the call as nonsense.
Update on Kyle Plush. His family settled with the city for $6 million. Part of it goes to improvements to the 911 call center and part of it goes his foundation. I'm so sorry his family had to go through this. The silver lining on this dark cloud is that it's bringing about change to the emergency services of Cincinnati.
Ty for update
Very sad
Next they should sue the makers of that death trap they call a minivan.
I hope that change includes firing said dispatchers. Thanks for update
What happened to the dispatchers?
Stories like Kyle's should be a part of all of the 911 dispatcher training. That just broke my heart.
I'm a dispatcher. His sad story is part of training. I believe his parents are also going around doing lectures on the importance of us sending the right help to where it is precisely needed. I think about him all the time.
@@striven82 that story pierced my heart like no other has ever done for some reason…probably because the dispatchers seemed to not care…at all…😭
@@LilyAmongThorns so heartbreaking💔 that poor young man😢
The fact that "trained dispatchers" couldn't easily save Kyle actual infuriates me to my core. Idiots. I hope they get sued for millions.
The word idiots is an understatement
@@codywhittenton6144 most definitely is
We need a better synonym for it! I couldn't find any suitable word. 😤
Kyle is so sad. :(
@@redheadwithafierytemper5668 Don`t want to be rude, but please next time if you gonna try to recreate something that killed someone, at least have somebody with you during that test.
I live close to where that happened to Kyle. It was absolutely tragic. It broke my heart. Not only did his family do more to find him than the police but it came out that they had the coordinates and they could have found him sooner. When he told the dispatcher, “tell my mom I love her” I lost it 😢 heartbreaking
@Witty Witty yeah I’m sure he loved his dad too but come on, the poor kid was dying, you gotta cut him some slack
@Witty Witty Iidot. He could hardly get ONE word out. And everyone wants their mom when they're terrified and alone. There is only one who you want - and it's always Mom. (How do you not know this?)
@@lisahinton9682 because some people have shitty moms? damn... like if you grew up knowing its only ever about dad, and hes the only one there for you, thats who youre thinking about while you die. I absolutely dont think about my mom in an emergency. I called her once as a teen and she said "who?" and had to clarify "your daughter....". Not everyone lives the same life as you.
@@bm-ww8kb All I can say is you are VERY MUCH the exception to the rule. Your mom probably was distracted, doing multiple things to get her day's tasks done, or have dinner on the table when the family arrived home, and you called once... ONE TIME.. and she said, "Who?" and your entitled sensitive ass takes it that she didn't care about you to know your own name.
Come on, b m (aptly-named, by the way!), grow up and stop holding that ONE phone call against your mom. Grow up, call her up, apologize for being a DOUCHE BAG, and get on with life.
@@lisahinton9682 lmao. naw, mom was just trashed at a bar. i feel for her though as she has a severe substance problem. You saying this is a one off is strange as I only gave you one example. That doesnt give you the right to tell me about my relationship with my mom. Look, the truth is that not everyones moms are loving. She wanted nothing to do with me but had a legal obligation after my dad offed himself. Trust me, she wasnt rushing to make my chicken nuggies lol.
The story about Kyle is devastating. The negligence is horrific.
Yeah, he should have opened his trunk instead of leaning over the back of the seat.
I feel a lawsuit may be in order; idk.
Why wouldn’t he call one of his friends at school? 😂 dummy
@@THEBAD654 insensitive jerk , laughing like that and calling him names, shame on you
@@samiraadams6980 😂
If Siri understood Kyle then the dispatcher should have been able to at least get the important words needed to rescue him
Nothin but fax
Exactly! THIS!
not necessarily, phone calls are compressed making the audio harder to understand, ofc this doesnt matter in a normal situation but when your phone is on ur pocket and then the audio is compressed it would not have been easy to understand
@@surtmcgert5087 But Siri cant understand you when you're talking directly to it? I believe you tho. It's just frustrating knowing what he went thru
@@tiffanye9776 yeah it is frustrating lol
The fact that MI6 didn’t check on one of their agents tells me all I need to know about what happened to him.
Exactly!
Yep!!
I know. It's like a forest ranger going missing and the rest of the forest rangers are too busy to look for him.
Mi6 get evidence on pea doh files in power so they can be easily blackmailed. My money is on the code breaker finding evidence of this so was killed off. Or hillaried for those in the states
@@allanlegg1983 pedophiles?
If I were Kyle's parents, I might've ended up in jail myself after hearing those 911 recordings.
stfu, ur not tough
💯
I know 😢
For anyone wondering, Kyle’s family reached a $6million settlement in 08/2021 w/ the city and they have pledged improvements such as making changes to issues brought up by experts, having outside experts review internal investigations, increasing personnel and staffing, updating training, and adding a way for more information to be inputted into the system.
They should have got $60 million.
Cheapskate city.
Idk seems like the city could just simply put an effort into hiring the proper people that are responsible for SAVING THEIR CITIZENS. No amount of equipment and training can reverse stupidity.
@@jackrosado746 agreed. But we all know how government officials are, so something is better than nothing.
@@BrookeEvangelineWinter I've been in a situation where you receive money and improvements. Take it from me, you're much more interested in the improvements than the money. It was not anything like this btw.
Pledging and doing are two different things . Ask the charities that Amber Herd pledged money to .
That last story really pissed me off to be honest. I kind of wish Kyle had just managed to use Siri to call his Dad or something and not bother with 911 at all, 'cos fat lot of good it did him calling "Emergency Services"
Valid point. Sadly. 😔
I wondered why he didn't call home too.
@skyler exe but you can go "hey siri, call dad/mom"
@skyler exe phone doesnt matter lol he still had voice assistance, and if he didnt have his parents numbers saved then thats on him
@skyler exe ???
"probably an accident" has to be the worst explanation I've ever heard for a body being inside a locked duffel bag with no fingerprints anywhere. Seriously?
It´s a theory that the reason it was labeled an ¨accident¨ is to be a cover up for those responsible, so that nobody looks into it
Yah I accedently get myself stuck in a duffle bag
Yeah, right!
It just shows how government services can just end you and it doesn't matter how suspicious it looks, they get away with it. Everyone knows its mi6 who did it.
It’s kinda sus if u know what I mean
"Gareth's death was an accident" is the most sickening English joke ever told.
Agreed. I agree with speculations that it was a cover up because why else would his death be categorized as an accident instead of undetermined or murder?
"probably" an accident 🙄
Accidentally got assassinated
yeah if it were the Russians, they would have just said "the russians got him" It was MI6
Okay thank you I was hardly seeing any comments about that one and its infuriating to think anyone could look at this absolutely horrendous crime and rule it out as an "accident" how does one accidentally stuff their body into a bag, lock it and wipe all the fingerprints off of everything? They obviously knew that the body would also decompose faster with the heat on as well.. just beyond screwed up
Everyone's a gangsta until the strange dark and mysterious is delivered in story format
LMAO
Not true.
Iam G even after.
@@sunstar2310 why are they people like you who ruin jokes
That is a good one
@@pheniox1578 because then theres no control and people like you are out there to run wild as you please.
Yin-Yang.
Balance baby
I was literally holding my breath for Kyle to be rescued. We need higher standards for 911 dispatchers because this isn’t the first time incompetence cost someone his/her life.
There are instanses were the dispatcher says
"You know what ma'am don't disrespect me. You can deal with this yourself" and hangs up!!!! Her friend was dieing and she was stressed, but the dispatcher just left the friend to die.
Absolutely agree 100 percent. I think everyone should learn how to call for emergency in different scenarios and this is one challenging scenario. If you are bound and cant hear the phone but are able to call... we should learn different techniques to communicate or make a perfect distress call that will enable rescue to find, locate and rescue you. I believe there should be a class in high school where we learn to make proper calls to 911 in different situations. There's even ways to text 911 if you are not able to speak. Technology has evolved but many of us, myself included still need to learn to use it. I feel so disheartened for Kyle.
@Ian Leinweber No, there is no "secret codes", as a 911 dispatcher of close to 20 years who has worked in 2 different states (NY & FL) and holds several advanced training certs I can tell you that is a falsehood spread by social media and popular culture
@@devinedeeem6705 There definitely should be more community education related to 911 use, one of the big problems is the widely varied abilities of different agencies based on hardware, software and training of staff. Text to 911 is a great resource but has very limited availability, meaning depending on where you are, if you text 911, there may be nobody on the other end receiving that message. Locating callers are another issue, many people assume we know where they are, but it honestly depends on lots of things (make/model of phone, phone service provider, physical barriers like buildings and mountains, weather, etc). Stories like this really highlight the need for standardization of systems and trainings available for 911 psaps
@@robertleclair4739 I just wanted to thank you for your service. I appreciate it, sincerely.
*Finds body in duffel bag with padlock on the outside*
Police: “oh it was an accident”
Omg I just killed a guy and put him in a body bag and locked it with a padlock and left the key inside the bag... OOPS!!
More likely...
MI6: Police Chief, you announce it was an accident
Police: It was an accident
"Arkancide" Is LITERALLY the official description of his death...
@@GrislyAtoms12 Someone needs to check, and see if the Chief knows the Clinton's...Plot Twist: He was working on an algorithm to determine the odds of all the "suicides" of people that had any interaction with her...
And also shut the case 🤔
This story really got to me. Normally, I can listen and I have no issues. But the gross negligence of these two dispatchers is disgusting. God bless that boy who died a horrible death. My prayers to his loved ones ❤️
Bruh he tried so hard. He wanted to survive. He was so close. Yet the dispatchers were stupid. So disappointed
I wonder what would happen if he would have called his dad
@@cryptonitegaming5284 Ikr he literally would've survived if he called someone from his school or his parents.
@@aryavjaiswal4033 yeah I think people from his school or his father would have know exactly which vehicle it is so he would have been saved
seriously, I was actually impressed by his clever idea of using siri to call 911. poor kid tried his hardest to get help but was failed yet again by our system. shame
@@arabelllaxo if only he called his parents he would have been potentially alive..
Kyle’s story made me so sad, just the “Hey Siri, Hey Siri until it went silent” but the operator was actually listening and knew he needed help and did nothing. He kept asking for help until the end. Condolences to his family.
yeah, that's extra messed up if you think about it. 1st attempt using siri to call didn't work. So he tried again, and got a 2nd operator. Good call. But it also didn't work. But he couldn't try again, couldn't make a 3rd attempt. Because he was still on the phone w/2nd operator, who heard him trying to activate siri again. At least the 1st operator, as much as they failed, ended the call, giving him another chance to call someone else and maybe get a better result. But the 2nd operator, by staying on the line w/him and doing nothing, the 2nd operator kept him from making a 3rd attempt, like maybe calling his dad instead of emergency services or what have you. If i understand the specifics correctly, that's what it seems like. Haven't actually heard the call, just this description in this vid. But if I interpret it right, the 2nd operator was a double whammy not just for misresponding to the seriousness of the matter, but also for keeping his line busy robbing him of a chance at a 3rd try to get across his imminent need to someone.
@@SmegInThePants Actually, he did the right thing calling 9-1-1. Remember, he could not hear his phone so he would not have known if they answered. 9-1-1 is supposed to stay on the phone until it is resolved - as in help dispatched.
Operators are given a list of things to ask in specific order and they follow it like it was the word of Allah, they are nonflexible and that causes problems. Ive had fighters without ability to adjust their approach fast, do you know what i call them? Either lucky or corpses. When lives are on the line, you become flexible and change things that dont work immediately! Those who cannot do that are just in the way of others and cause deaths.
Those two dispatchers should be charged with murder. Because this can't even be considered negligence.
“Kyle Plush: $6million settlement for family of Ohio teen who was crushed to death in 2018
Historic settlement awarded by city of Cincinnati after police failed to find teen, who was being crushed to death in the back of a minivan and twice called 911
The family of a Ohio teenager who was crushed to death by the seat of a minivan after emergency responders failed to find him in time has been awarded a $6million settlement.
As part of the settlement, the city has pledged to improve its 911 call centre, including spending $250,000 hiring experts to evaluate changes over five-years, and publishing six monthly reports available to the public.”
His family won the case but still lost their son, so I’m glad they won the case, but still angry and heartbroken that this even happened. Rest easy, Kyle
Shouldn’t we be asking questions about the safety of these minivan seats also? I mean, this is still a danger to anyone who owns one.
$250k for "experts"? Sounds like corruption to me.
I was thinking they could have sued honda as well just for the fact that the van had no inner latch to open the trunk. Every vehicle legally needs to have one i believe in case someone ends up locked in a trunk.
I'm glad to hear his family won the settlement, not that it will change what happened. I just really wanna know what happened to the dispachers because they should both be held criminally liable.
Dispatchers should face criminal charges.
i highly appreciate including that story of that tiny traffic cone, kinda like a wholesome break between the other darker stories.
As if Kyle’s story isn’t infuriating enough, it turns out that the police & dispatch had Kyle’s exact coordinates before even arriving to the parking lot. They just decided not to use them for some reason. According to the police department itself, the coordinates were so precise that his van was less than 5 FEET AWAY from the pin on the map, telling them exactly where he was.
Wow… I truly have no words. I hope his family is able to gain some sort of peace and justice
Oh my word!
And obviously nobody will be accountable for that because when the police are at fault, it's never theirs fault.
@@xminusone1 because it wasnt the polices fault, it was the dispatchers fault
I have a friend that would probably do this if he was a dispatcher, has to have everything spelled to him in black and white, like everything needs exact clarifications, so annoying and disgusting sometimes when you just want to have a quick conversation. People like that shouldn't be in jobs like that when a simple hesitation could spell life or death. If the guy is slow, then let it be known, have everything spelled out for you is like making your brain slow down to a crawl
Kyle’s story is so unbelievably sad…. I don’t know how those two dispatchers can live with themselves.
Those two dispatchers should be charged with murder. Because this can't even be considered negligence.
@@dasik84 As a father myself, I can tell you that they wouldn't be charged with murder, but instead, I would be charged for double homicide.
Imagine collecting your paycheck when you couldn't relay simple info and police leave this boy. These dispatchers probably just make excuses for themselves to justify.
Probably they are encouraged to act that way by supervisors but trained to not do so just to cover the city's butt. It's likely a reality versus daily practice thing. Unfortunately
Let’s hope those dispatchers took their own lives because that’s what they deserve
And the award for the most frustrating story of the year goes to...............The kid who called 911 multiple times as he was literally being crushed to death only for the dispatcher to ignore his cries for help.
Are you stupid? "ignore his cries for help is completely inaccurate"
Multiple operators failed him too,
not just one.
@Blaine Fiasco seems pretty accurate to me.
@@jmklind Don't be stupid. They didn't ignore him they couldn't hear him dipshit
@@blainefiasco8225 same thing basically, they didn't help him
I have a story similar to Kyle’s. I’m a 20+ year van lifer. Decades ago, I was replacing a few things in my van by myself in the parking lot of auto zone. I was laying on my belly trying to removed the screws of the backseat/futon. I removed three screws just fine but one was rusty. After tugging on it with all my little strength, it finally unscrewed popped out. The whole seat fell on top of me. So I’m trapped underneath the seat on my belly screaming and crying for help. Everyone at auto zone were busy. I was parked on the side trying to stay out of the way until it was my turn. Some Walmart workers walked by going to ihop for lunch and found me. Thank goodness for them. I don’t make major changes to my van by myself anymore.
Kyle’s death is absolutely heartbreaking. The situation he got into was so unlucky, and the dispatchers made such huge mistakes, it cost him his life even though he tried so hard. I can only imagine the panic he went through, leaves me with a heavy feeling.
Me too. So unfortunate...
"Paul was allowed to keep his traffic cone", :D
Hopefully he doesn’t inhale it again :)
Good for Paul 😌
Yay :DDDDDDDDDDD
Happiest ending of any ballen story ever maybe
Swallows it again
You - Where are you from?
Me - Oh you mean my hometown?
You - Yes.
Me - Oh, my hometown is Wales.
i woulda said somewhere in canada
Quincy, MA
Well I'm sure no one saw that one coming
A secret comment!
MrB is referencing how he called Wales a town(in the second story) when Wales is a country. Just in case someone is confused.
These dispatchers need to face serious consequences when they don't properly route and give all information on calls. He absolutely could have been saved and it's heartbreaking that he lost his life that way.
Kyle's story breaks my heart so much! It's absolutely unconscionable that DISPATCHERS would be so negligent and this poor boy died because of them! I can't imagine being so unaware of the gravity of my position to help people in need, that I would neglect to relay ALL information to police! It's so sad and so imaginable that his parents had to find his dead body and then hear that he could have been saved because he called 911 twice!!!! I'm on the verge of tears just thinking about how I would feel if this were my child!
This reminds me of the guy who got stabbed and the person who called 999 had a bit of an attitude, because they were panicking and the 999 operator HUNG UP and the guy died!
@@user-mg1cc3wr5o omg wow. That dispatcher should be arrested and charged!!
@@icantthinkofaname15 completely agree
Ah yes the old “accidentally padlocked myself into a duffel bag” happens all the time 🙄
Yeah I hate when that happens 😂
Every time! It's gotten so embarrassing I've even thought of _not_ crawling into duffel bags and using my psychic powers to lock them every Friday D:>
and after factory reseting the phone and bleaching the entire flat too, just typical isn't it. lost count of the amount of times thats happened to me
ohh Hillaryous
I mean OhBammur
I live in Cincinnati, the Kyle Plush incident was a heartbreaking lack of communication. A lot of policies have now been changed and I believe his father travels the country advocating for these changes in other cities and counties.
Imagine being his parents: "Why didn't you just call US...?"
@@brentfarvors192 I was thinking that. His dad would have been a smarter call than 911, his dad already knew where he was supposed to be if he heard his son call him and heard muffled screams I’m sure he woulda been down there in 5 minutes
I wonder why Kyle didn't call his parents?
@@greenzie1879 I was thinking the same, maybe he was in a panic mode and thought the only thing can save him is calling 911? hard to judge someone in this situation, though I was hoping he called his parents. that's why I always test my sibling on what to do in an emergency, because when you go into panic mode you're most likely to follow what you've been told and maybe Kyle family trained him to always call 911 incase of emergency .
@@augustt8282 He was probably taught the Police had some sort of obligation to save him...They DON'T!
Poor Kyle he did everything right to help himself 😢 I’m angered by the incompetence of the dispatchers and the series of unfortunate events that led to a delay in locating him. It breaks my heart to imagine the anguish he was in😔
Well put.
BOO HOO play stupid games win stupid prizes
“Garreth just wanted to do his job and be left alone” SAME, why do people have a problem with that?? lol
for some reason people think there's something terribly wrong with you if you don't wanna socialize
The fact that he was an actual Spy and the agency didn’t report anything at all concerning his non showing up for work? Yeah, sure it was an accident. If that’s how it officially ended it was due to what that agency may do to those who point out their involvement.
I felt that personally too. So relatable!
I hate that so bad. I just wanna work and live my own life after but everybody keeps thinking you need to talk and laugh to stupid jokes and socialize and so on. I even lost jobs because of that. For being quite. I hate humans.
@@jackdurden466 Gotta let that body decompose abit before revealing their magic trick
Wow Kyle's story is so infuriating!
What kind of person works as an emergency dispatcher and completely ignores a call from someone saying they're about to die!? Wouldn't even do him the courtesy of talking to him so that he wouldn't have died completely alone... that goes beyond gross incompetence; that's criminal negligence.
Don't you know the answer to your first question?
Pretty sure even if they wanted to talk to him they couldn’t cuz he couldn’t get the phone on speaker. I think when he called it just starts as a normal call like you have the phone up to your ear. But don’t quote me on that.
The few times I've had to call 911, the dispatchers are always the same. They ask the same questions over and over, wasting what's often precious minutes. JUST LISTEN TO THE DAMN ANSWER TO YOUR QUESTIONS.!
Looks like many dispatchers are too dumb and heartless to sense that the caller is in trouble. When the caller dont answer back to their questions, they seem to automatically regard is as a hoax.
They hire the worst and dumbest dispatchers. I called 911 once, and the guy argued with me for several minutes. I didn't have the EXACT address, but told him exactly where I was. Anyone with a brain bigger than the size of a pea could have passed that on to the cops.
I remember Kyles case. They did him wrong and he didn't get justice for it. Dispatch didn't do their job correctly and got away with it. A life was lost for no reason. May he rest in peace.
Unfortunately there is a U.S. Supreme court decision that makes suing any police agency a no go look up cracked why the police won't help you
If you're being stabbed to death
But this death was both sad and a terrible tragedy that must be learned from or else Kyle died in vain
Mr Ballen, you telling these stories brings more justice to the families affected by these tragic events than any courtroom would. The last story brought me to tears and it needs to be told. Shame on those operators.
I loved the story about the inhaled toy. It’s rare for you to tell a story about something that’s not strange and dark, yet mysterious in story format. 😊
Gotta say a kid toy in a lung is pretty strange to me! Know what you mean though I do like that there are sometimes ones that have a happier ending
A tiny little toy is one thing. But did you ever hear the story of how a surgeon had the negligence to just leave a pair of scissors inside a patient's body? That female patient ended up suffering pain in her pelvis for 18 months not knowing what was the root cause of it. It took a revisit to the doctor and an x-ray to finally find out the culprit.
Agree:)
@@rsuriyop
Unfortunately, that happens all the time.
@@jettsoma yeah there was a man that had 15 bits of equipment in him!!! including gloves and all sorts
15:21 I understand it's a tough job, but sometimes dispatchers mess up so bad they should get charged with obstructing justice, criminal negligence or something like that.
There are some that are just plain stupid and should not be doing the job at all! When digging a fence post hole, we broke a gas line next to the house, I called 9-1-1 (I don't carry the gas company's phone number in my cell phone!). The 9-1-1 operator told me to call the gas company! I told her I did not have the number; she told me to look it up. Remember, there is a broken gas line. I told her to call them and the fire department. She told me to go in the house and wait for them. I told her there was no way I was going inside the house with a gas line leaking!!!
After the fire department and the gas company folks arrived, I told them both about the call. They were, of course, furious I had been told to go into the house when there was a leak and that she did not immediately dispatch them. I'm quite certain she was disciplined and well should have been.
Decades ago, at a local swimming hole, a life guard watched a child drown! She said she thought they were playing even though the child was screaming for help and thrashing in the water. Some people should NOT being doing the jobs they are doing.
That wont happeng, people wouldnt want to be dispatchers if they were eligeble for prison for being dumb. So changes like that would plummit the number of aplicants.
agreed. if they can't handle the responsibility they shouldnt take the money for the job
I agree, people who work for child and care services are held responsible, why can't dispatchers.
@@mustangGTO20 Likely because they have no physical control of the situation (victims) as do child and care services. They totally need close monitoring and all complaints about them should be seriously investigated and additional training or firing be done if they are falling short.
I grew up in Cincinnati and I remember hearing about Kyle's story. It's honestly one of the saddest stories I ever heard. The city failed that boy and it's a shame he is gone.
I love this series. I have been binge-watching these videos and I love how "new" the stories are; ones I haven't heard from other channels! I love how interesting, freaky, and weird they are! Thanks for always delivering amazing content.
The 2 dispatchers should be held personally liable & their pensions should be going to the poor kids Mom that never got the message from her dying son.
@@Catherine-wt3st agreed! Who are they to dismiss a call & not give all the details because they're f'n lazy!?!
even if you call and hang up they're supposed to track the call and send someone in case it's some kind of kidnapping or something else. This is gross negligence and murder.
My thoughts exactly. Take every thing.
I'm still seething over this. How could you not know the difference between someone messing around and someone in distress. Unreal.
I don't entirely disagree. But a ruling like that would cause that no-one would ever want to do the job of dispatcher anymore.
The “Minivan” story was just heartbreaking. So many times he could’ve been saved 😢
u should listen to the 911 calls. The dispatchers doomed the kid.
@@MegaLqlq I swear it seems like 90% of 911 operators are always on the verge of falling asleep meanwhile their listening to the screams of the damned and telling them "it's not that bad" or something similar.
@MaskedSuper EvilHero he did 😐 it was when no one responded that he said that did you not watch the vid. Also you try to stay calm in a situation where so much as moving wrong and your gone.
@@MegaLqlq 😭
@MaskedSuper EvilHero keyword “accident”. He called for help and did as much as he could do in the situation he was in. I would love to see you in that situation. Remain calm while trying to breath and explain your situation while a 100lb chair is lodge against your chest.
Ah yes. I accidentally lock myself inside a duffle bag in the bathtub all the time
Me too! 👍
and then accidentally factory reset your phone, and accidentally wipe down all the prints! how clumsy
Oh yeah. It's my favorite past time.
God I hate when that happends
Facts 😂
I've dealt with some police dispatchers and also watched enough true crime stories to know that they really need to train some of these people people better! We called about on our street that was on fire and the lady asked what color the car was! I feel terrible for Kyle's family! Money won't bring him back bur I sure hope theyvget a ton of money from that city and some people lose their jobs! What a senseless death!! RIP Kyle. You are missed!
There's high turnover for 911 dispatchers. That's not an excuse for the two dispatchers in this story, but it explains the gross incompetence we hear about in these cases. Government needs to invest more money in auditing and ongoing training for their dispatchers as well as free therapy and higher pay to incentivize good 911 call dispatchers to stay, but there's always budget concerns and people willing to kick the can down the road.
The last story was very difficult to listen to. I can’t imagine what that young man went through.
Very difficult.
I could feel myself becoming more and more uncomfortable thinking, "this is awful...please, please someone find this kid".
Heartbreaking.
You have my last name!
Literally started to choke up because I thought what if that was me or one of my family members.
Now I’m scared it 11:23 pm
Boo hoo be smarter
After hearing Kyle's story I seriously hope that both dispatchers (especially the second one) got immediately terminated from their job and were given hell for negligence.
That’s not enough…
Same! What pos
After a short dive into recent news about it, as of 2018 they were given a week probation then brought back to work. Their personnel reports are nothing but glowing reviews. Oh, and the department received nearly half a million dollar budget boost to 'hopefully prevent' incidents like this. No justice whatsoever, but that's to be expected at this point.
@@dillpicklefig That makes me absolutely angry
@@dillpicklefig that's such bs
Person: "I'm dying. This is my name and exactly where and how i am dying"
*911 operator playing Candy Crush on the other line*
"Dang kids and their Fortnite dances" **hangs up**
we know a 911 operator and that's actually what he does usually between calls...or Among Us.
I hope the 911 operator was fired. I just heard the audio from the call and honestly, it is clear that he's in trouble, he's dying. He might have lived had that crucial information been passed on
@@pawtcha I’m not sure about fired, both call handlers should be in jail.
@@tipoftheicebergicy6448 I agree
That last story broke my heart so bad. That poor boy and for his father to find him like that. How devastating!
The kyle story is absolutely horrifying and sad. I feel sorry for the guys poor parents, the incompetence of authorities is absolutely infuriating.
And one of the saddest parts about it is his dad found him pretty quickly.
As a parent, the third story is heartbreaking. Kyle’s family must be compensated for the city’s gross negligence
Yea that is true, it’s dumb that, in the second call, the person heard Kyle and did NOTHING. Like what?? Why?!?
@Angelique Collins that is very true.
I'm sorry, I'm confused. Where were his parent's/ guardians?
@@christinastokes5534 He was 16 not 6 and was able to drive himself. Are you going to hold your son's or daughter's hand everywhere they go?
That last story is absolutely horrific. I cannot imagine the escalating horror Kyle felt as he lay there helpless. I hope his parents at least get some monetary compensation for their loss. This could have had a better outcome. Our 911 system needs a total overhaul in my opinion. New management, extensive training for the operators, and new assessments to even become an operator would be a good start, because so many of these calls we hear just show that they are inept when it comes to certain situations. My heart breaks for Kyle's family! So tragic, and completely preventable!
sounds like he freaked out and lost control shouldve been calm and steady
@@mrBlackMan304 Ummmmm, I'm not sure how calm and steady I would be in a situation like that. Of course he was freaking out! I know I'd be losing my shit if I was stuck in that position for that long not knowing if the moron on the other end of the line would send someone to help me before I die! And that's literally what happened. Poor kid.
EXACTLY!
you can actually find the dispatch calls on youtube of him calling 911, its hella sad tho
@@HeyChronicle yeah I don't think I could handle listening to that 911 call knowing he died in the back of that minivan. Terribly sad. Ughhhh. As a mother myself, my heart just breaks for his parents.
I couldn't breathe for the whole of Kyle's story. The story telling is phenomenal
That pisses me off that the 911 operator didn’t do more to help him. His parents should sue the shit out of them
They are suing.
Did you not listen to the end of the story where he says "Kyle's family is in the middle of wrongful death lawsuit"?
@@ryantoper79 Thank God! 911 operators are pure scum😂
What's crazy... is that calling his parents may have been a better option than calling the cops.
A parent slwouldve been scared shitless that their child is calling them in distress AND might know where to look for him
@@TheyCantC it’s really shitty that the 911 dispatcher didn’t forward the information to any patrol vehicles in the area they should be held accountable.
That dispatcher was useless. If you hear someone say they think they’re gonna die, why on earth would you not say he was in distress 😳
I hope they win their lawsuit. That's ridiculous. Both dispatchers should be fired.
Not just that, i just searched for the recording and the second dispatcher didn’t even say anything. First one is dumb for putting low priority, but second one is manslaughter cause they saw the number called earlier and didn’t bother saying anything. Even a “I’m a retard 911 dispatcher, how may I help you?” Would be better.
@@hikari1690 exactly!
American police be like
@@hikari1690 Don't use the word "retard" for them.Even a neurodivergent person would be able to communicate at least something with a person clearly dying.
So sad about Kyle. I hope those dispatchers are haunted by this forever, as it was their fault he died. RIP little man.
I was thinking the same thing. Also wonder if they got to keep their jobs.
Guy, I'm so grateful for competent police & emergency workers. Just as I am disgusted by the incompetent ones.
Mr. Ballen: "Orange pincers"
My smooth brain immediately: "There's a crab in there! :D"
That’s what I said!!!! 😆😆
@@Mrs_Christa ooo I like your name
I thought lobster or crayfish
for some reason I thought some sort of beetle with orange mandibles
Oh my god you don’t know how relieving it is to see someone else thought the same dumb thought
I hope Kyle’s family gets everything the sue for. That story was incredibly infuriating and heartbreaking all at once, I couldn’t imagine listening to those calls as a parent 🥺
I heard the 911 call on a different channel that told this story and it is so fucking heartbreaking. It makes my heart hurt so bad for his parents 😓
That second one on the dispatch, WTF!
i know right?
I live near Cleveland Ohio and I remember this story from the news. It was heartbreaking and so many people were so furious with those dispatchers. I cannot even begin to imagine how his mother felt after learning what his last words to her were.
@@tracyrenick9293 was his last words
“save me you little b-“
@@ImNotScotish how is this a joke to you?
@Niyahi Mora He referenced to the second dispatcher.
As a former E911 dispatch this last story caused me so much anxiety that 2 DISPATCHERS DID NOT RELAY INFORMATION!! That is their damn job!!!!!!!!
If you watch a lot of true crime/mysteries it’s actually pretty shocking to hear how incompetent some of these 911 operators actually are, I hope Kyle’s family are able to make them pay financially for this level of negligence
I have seen the state of Democrat public schools, and I am not surprised, at all. We are lucky that anyone knows how to read. For real.
They sure are. The way some of them talk to people on the calls infuriates me.
They probably got the same IQ as Patrick from spongebob.
They reluctantly paid out 6 million, after trying to get the case dismissed but the judge said no. Also, the city promised to hire and better train the operators. Despite this promise, there are fewer operators working than when they started...what a shithole
@@miastrong151 LMFAOOOOOO DUDE WHAT💀💀💀💀 republican police are trash. “democrat public schools” have you seen rednecks??????
“Probably an accident” yeah damn I hate when I accidentally put myself into a duffle bag and padlock it with the key left on the inside 😂
Damn I thought I was the only one with that problem
This happens to me all the time so I can’t believe anyone would think it was anything other than an accident! I mean, who doesn’t randomly find themselves in a duffel bag in a bathtub 🤣
This is just like the time I locked my keys outside of my house...
Sounds like a Wednesday night!
@@Sam_the_Sham_and_the_Pharoahs Yep, exactly like that
I don't care what the dispatcher thought was happening, if they could hear banging and yelling you find that cell phones location and send someone there even if it could be a prank. That second dispatcher was absolutely covering for the first one. I didn't even know this boy and my blood is absolutely boiling. That poor boy must have been so scared.
@@minimm2013right! If it turns our to be a prank arrest them once you figure it out, but it's better to have a cop show up and find out it's a prank than it is for a cop to not go and let someone die.
Your crazy humor and ability to make these stories so vivid makes me return daily. Thank you. I do prefer watching you during the stories as opposed to the podcasts but only because you're purty. ...lol...kidding ......your facial expressions adds a lot to the stories... a lot. Thanks again.
As a mom of two boys, I seriously wish I hadn’t heard the last story
the best you can do is when they get cars (or if they have them now,) if its a van or SUV, check the last row seats and make sure theres absolutely no way it can flip. also avoid the car model that was in the story.
Don’t listen to the 911 call, it’s tragic
Thank you for the trigger warning!!! I have two boys. And I've lost many of their little siblings to miscarriage including a baby girl in 2012. I am in constant fear of losing them, too.
Ahh I figured out what story it is by reading the comments. I've heard it before...so sad!!! 😭
You women are so beautiful... ♥️
How could Siri understand him and not the police 🤦♀️ Siri mixes up anything you say even if it’s clear
🤦🤦🤦
@@racheldianeames3729 What does that mean?
@@steveescher1554 that is the facepalm emoji.
Which is used to show disbelief, shame, or exasperation.
not in any way defending the dispatchers, but all siri had to understand was "hey siri", not a location and description of the emergency. not forwarding any of the most useful information to the patrol units should rightfully hang on their conscience though
@@alexallen1554 “hey Siri call 911” is what would’ve been said and Siri has trouble hearing me say “hey Siri call mum” so those dispatch callers are completely in the wrong and should be punished for not being able to do their job
The fact that Garrets death was ruled “probably an accident” & they didn’t check up on one of their agents says everything that we need to know. It’s extremely obvious MI6 did it/was involved.
I doubt they would kill an innocent person. I mean, yeah, they definitely could do that, but this particular case doesn't seem as simple as we might think. So maybe it isn't something we can really judge.
@@qwq843 he knows some thing's MI6 knows, he was deciding to leave, so they took him out.
@@qwq843 I thought the same thing. I think Garrett stumbled across, or maybe just that smart, that he discovered someone or maybe many MI6 agents were either double agents, or somehow skimming money for themselves. Mr B said he wasn't into the flashy cars and parties like everyone else. Makes me wonder if those flashy cars and parties weren't paid for by skimming or laundering money, or being double agents.
Gareth everyone. GARETH
@poperaymond I agree - definitely MI6. They just didn't like him and decided to f/ with him, maybe even accidentally killing him, then realizing they have to cover up their mistake. Horrible.
No man someone needs to be held accountable for that boy's death. The miscommunication was borderline criminal
Just because something makes you sad doesn't mean its illegal or even close.
@@RaikaTempest facts
Brandon Conway yeh the police was on the line and didn’t say anything at all like they was listing
Real shit smh
Its madness they never relayed info thats the job..poor boy smh
“Paul was allowed to keep his traffic cone”
😂😂😂 I don’t know why that killed me.
I died with that one!
😆😆😆
That part had me cryin 🤣💀😭
BOTH of those dispatchers from the 3rd story deserve to be found criminally negligent. That shit was truly heartbreaking.
This case is just heartbreaking. I'm really glad that the families won the case and that it wasn't ruled as an "accident" or whatever else the police might have come up with. R.I.P. Kyle and may his family find peace
imagine if kyle had called his parents instead, they would have been there in minutes to save him
😢 such an injustice
I'm thinking it may have been difficult for him to speak, maybe he was giving the command 911 to Siri as it was easier for the software to recognize it. The dispatchers were idiots for not escalating the call so they could track it.
Thats exactly what I thought. I would have called a family or friend closeby. They would have been there instantly. The system has failed us
@@Kirushy007 or maybe Kyle's common sense had failed him..?
@@maherischlong was that necessary? Smh
I feel for Kyle. It's incredibly scary knowing you're about to die. I accidently hung myself in my shop around my waist messing around with an overhead winch. Accidently dropped the remote when I was about 12ft in the air. I couldn't get down couldn't go up and the harness I made was like choker. It kept getting tighter around my gut the more I wiggled, to where I couldn't breath. Ended up hanging upside down as it helped ease the strain on my organs, screaming for help until my neighbor who was about 200 yards away somehow heard me and got me down. Scary part is I set my phone up to video the whole thing so I could send it to my friends. I still have the video and you can def hear the terror in my voice. I can def relate to Kyle and what an absolute tragic way to go.
Wow! That was close!
@trollolol yeah he did!
................ I want to see this video
Post the video.
Sorry if it sounds bad but van you post that video? Also it could be a good safety review, teachable moment.
Re: The third story. The Cincy PD was forced to update processes for recruiting and hiring 911 dispatchers after the gross ineptitude shown by those involved. The audio is heartbreaking and it was a complete botch job on the part of the dispatchers. The kid was shockingly thorough during all of his calls but sadly none of it was relayed properly. The new hiring protocols should benefit everyone in the city now and in the future but the cost of change was far too great in this case.
Everyone 911 call should be treated as an emergency. Also communication is crucial. And if anyone says well he was to quiet think of another scenario would quiet would be necessary, burglary, murder, active shooting. The ineptitude showed by some of my cities dispatcher is horrifying. Also this story makes me cry because it was an easy remedy. Trapped person in a vehicle.
I applied for cinci 911 dispatch a few years before this happened. I took a typing test, a psychological test, some other like, problem solving test, and was amazingly not disqualified at any point. Then they wanted 3 references. I turned in 3 good ones, but that was where it ended for me. At no point did I actually see or even speak with the mysterious entity making the decisions. I just showed up for 3 or 4 of these tests. The whole thing was pretty bizarre. It seemed like at some point they would want to have a personal encounter with who they were hiring. Cincinnati has a huge nepotism problem, so I just figured, most of not all those positions were already "filled," so why the whole song and dance? I've spoken to some 911 operators and I just know they didn't make it through this process. If cinci would start hiring qualified people, and not everybody's sons, daughters, brothers, girlfriends, etc, we would be so much better off.
The cost was far too great😭😭
Well said
I pray those dispatchers get charged with *MAN SLAUGHTER* and that *KYLE'S FAMILY* gets paid out Tens of millions 💰.... It will never bring back *KYLE* but it should leave a dent in the police department that will forever be a reminder of their heartbreaking incompetence 😔💔
I love these! Stumbled on them one day and weeks later I'm still watching.
That last story about the kid in the minivan. I hope the family wins. I'm a med professional. I have basic understanding of what 911 callers and paramedics deal with.
That operator is negligent. Both of em.
So sad.
Those dispatchers should be fired and tried for negligence.
100%
Absolutely!!! FACTS!!! 💯💯💯🚓🚔🗡⚰💩💩💩💩☠☠☠💀💀💀🤮🤮🤮🤮
at very least
The second dispatcher was given administrative leave. I really hope it does end in her being fired
I thought they automatically trace the number and location if there's a suspicious call. I reported a fire once with good directions and she said she can't send anyone without a addresse 😂
"Paul was allowed to keep his traffic cone"
*Everyone liked that*
The same thing happened to my baby sister
40 years later Paul came back.
Cuz he inhaled it again.
wHolesOme
Good for him
That was seriously the tiniest cone I’ve ever seen! lol! 😆😆😆 what a wild story
The dispatcher should have been charged with manslaughter in the final story.
2nd degree right?
both of them
Both of them, if there were two separate ones.
That was intentional the dispatch chose not to relay the info making it 2nd degree murder
Not sure about the second dispatcher, but it kinda seems like there wasn't much the first one could do. If they can't hear anything he was saying, they would have no way of relaying the information or knowing the severity of the situation.
I didn’t know you did a story on the kid that crushed himself in the car… I remember when this happened! I could not get over it was so sad
Is there any update about this horrible case?
@@palatina6626 what update would there be? He passed away from it.
@@nicoleyoung3927 Update about the case I think he means.
@@hobbitpsi was there a case?
@@nicoleyoung3927 Were you not paying attention to the story? the parents sued the city over this. Yes there was a case.
Man! I feel absolutely terrible for Kyle’s dad having to find him like that. Such a heartbreaking story.
The real bad thing is that guy probably thought surely after the second call, they would get someone to him, but then to be in that unbearable position was awful.
A lady here in my town had to find her daughter in another town 135 miles away. Campus police never looked at the girls car.
Heart failure.
The last story absolutely broke my heart and made me homicidally angry all at once. How fucking incompetent can MORE THAN ONE PERSON BE?!?!
These kind of neglect from 911 operators are so common... Every time I hear one I get homicidally angry
People are usually stupider in groups.. police departments, gangs, covid doctors
In my hometown if you call 911 accidentally they will call you right back, if you don't answer then a cop is at your door in 5 or so minutes. But I guess in Cincinnati this is not the case & they don't give a damn.
In relation to the 3rd story of Kyle, in April 2021:
On the eve of the three-year anniversary of Kyle Plush's death, the city of Cincinnati agreed to pay $6 million to the teenager's family to settle a wrongful death lawsuit, the second-largest settlement in city history.
Thought I'd put this here if anyone was interested.
It took 3 years? They should have had to pay double in interest for every 6 months that they waited.
They deserve so much more and so did Kyle!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Were the derelict dispatchers fired?🤞🙏
The fact that BOTH of those dispatchers were so incompetent is border line criminally negligent in my mind. That was so effing smart of him to use Suri tho I do kind of wonder why he didn't try to call anyone else. His parents, a friend...the school literally anyone...because you're not supposed to have to call anyone else in any emergent situation other than emergency services. 🤦♀️ That's such a senseless way to die and he was so young. My heart breaks for his parents. I can't believe this poor dad had to find him. Those dispatchers didn't kill him directly but they sure AF didn't do a thing to save him either which is the very antithesis of their job SMF1H and they have to live with that for the rest of their lives. I am so livid for his family. RiP Kyle
I called 911 one time using the voice command. It made me exit emergency mode by touching the screen. Without doing that I couldn't call anyone else.
In a emergency situation, majority of people won't be thinking straight and it's hammered into our heads to call 911, so that's probably what was going on. He couldn't think rationally to call anyone else.
Huh, you know, I just had a horrible thought: since 911 dispatchers hardly ever get punished, I'm sure there is actually an underground community of 911 dispatch "serial killers" that purposely do a crappy job on calls they know are serious, just for the sick thrill of knowing they contributed in someone's death, and that nobody will probably catch onto their scheme😳
"Man dies from 43 stab wounds in the back" Police conclude to a suicide.
-How did that happened sir?
-He was very determined.
Someone also committed suicide with 2 bullets in the head
@@501thtrooper4 the classic suicide with two bullets to the back of the head
Look up Ellen Greenberg.
Real case. Man shot in the chest twice with a bolt-action rifle. Judged a suicide. Think that one also had some shady political connections to it as well.
He was double jointed👍
The last story of Kyle was such a one in a million. It’s so sad that the 911 dispatchers were so lazy.
Right? I was so frustrated listening to the way they handled everything.
First time? They're always sitting so high and mighty and are complete assholes. I remember one time I was going to work and as I was walking to my car I heard from an apartment an old man screaming for help. I called 911 told them where it was, told them I had to work and couldn't stick around. Later on they came to my building where the landlord was living as well asking for me as if I was gonna get arrested. When I got home I almost got evicted because they handled their job so poorly. What a joke.
@@pappazmurf facts bro
The cops were lazy. They could've/ should've gotten their worthless asses out of their cars and did a thorough investigation. They just drove around the parking lots doing nothing. FTP!!!
@@thevelvettip1110You might want to rewatch the video and when you do pay attention to what's being said. The cops did nothing wrong.
God, poor Kyle! What a horrible death!! How much anxiety and panic he must have felt. I really feel for his parents, too. RIP, Kyle....
Life experience has driven a lot of people extra ordinary stories. Thanks