As a note, Samsung is the only company that currently integrated pinch-to-turn knobs on their stoves. They also deleted knobs all together on some of their stoves which is... interesting? Pinch to Turn Knobs: howl.link/1jqawxmlrs1s0 Knob-less Stove: howl.link/wl41sxfadv1r7
Isn't that pinch to turn idea (and even the push down/inward to turn) essentially derived from the schemes/designs to make medicine bottles harder for children to tamper with and open?
@@7shortofperfection Until there is a power surge. They sell surge protectors for all electronics, even my fridge is on a surge protector. I bought it in 2006 (Kenmore) and never had a service call. I don’t see any surge protectors for stoves though and from what I’m seeing these days with all the electronic panels, they need them.
I leave my pizza boxes on the stove, but our stove is a 60s Westinghouse with a little red light to tell you that it’s on. We never leave the burner on. Those knobs are easy to turn as well. We remove everything from the stove to cook and put everything back when we know it’s cool. Benefits of having an electric range that doesn’t have a glass top. I HATE glass top stoves
We have the GAS model of this and it's a constant bumping them and open the gas valve. YES I know that they have a pezio igniter that clicks, but it has to be at least to the first burner setting for it to click/ ignite. And due to a TBI I have lost the sense of smell and have to use a GAS MONITOR Alarm to let me know that I've left the gas valve on.
People have been using their ranges for storage for literally decades. Back in "the olde days", knobs weren't easy to just turn on. No problem. A dog should not be able to turn on a stove burner even if they were digging at it.
Is it really normal to leave junk on the stove burners like it's a random storage shelf?? This sounds positively insane to me. So now the rest of us are going to have to get stoves that are annoying to use??
A friend of mine who usually keeps a spotless house accidentally left their plastic microwave food cover on their stovetop one evening. Their large dog jumped up and hit the knob and lit it on fire. Fortunately for them they were still eating what they'd heated up in the microwave in the other room and their house didn't burn down. The plastic hadn't sat there for more than two minutes before it was on fire. Knobs being waaay too easy to turn have been a problem for almost a decade now. Gas stoves are worse. I've turned mine on several times by simply walking by them. If it turns past the auto light fast enough you have a major gas leak, and then it won't matter how clean your stovetop is.
We have a glass top and I often leave an empty tea pot or cooking pot on top which leaves me wary. But leaving paper or boxes on top sounds really strange and I lean to messiness.
I didnt have anything on the top of my stove by a le cruset large pot. my cat must have jumped on the stove and turned it on when we were at work- the heat in the house was very high when I got home and it had scorched my spoon holder- luckily it was ceramic. it was on medium. heat over time can make things burn.
I installed a kitchen with one of these ranges. Someone bumped a knob and we found out when a moving blanket melted to the top. I had never encountered a knob that could turn that easy. So glad to know it's a style of knob.
I've backed into a gas range and lit freshly placed groceries. Only fools use their range top as a counter top. It's just not something reasonable people do. Nor should companies be held liable for it.
We have a KitchenAid range that looks very similar (especially control knob positions and style) and it very frequently happens that the cooktop gets turned on accidentally, just from us brushing against it. I have had to work hard to train the wife to not leave shit on the cooktop. Regardless of your range, do not leave burnable shit on something we literally call a burner!
Electric or Gas, It doesn't matter... I've seen it happen in my house I've seen it happen in my friend's house I've seen the dog do it I've seen the kids do it I've seen the grocery bag catch one of these switches... It should instead be: pull, then turn... rather than push, then turn... because push can be so accidental.
that's a good idea. meanwhile, my parents' stove doesn't even have any knobs, but uses capacitive +/- buttons instead. I honestly hate this style of controls, but there's a child lock option, which requires you to tap and hold a specific button combination to let you even turn it on. and their oven uses knobs that sit flush with the panel, which you have to pop out. I guess a dog could somehow pop them out by accident, but even if that were to happen: 1.) the knobs are flat, kinda like volume knobs in cars, so you have to grip them from the sides (you can't turn them like the dog did in the video). 2.) the knobs don't spin freely.
That's what I was thinking. The best solution is just to not put flammable shit on the stovetop. My wife thought it was a bright idea to store some plastic tupperware containers inside of the oven cavity as if it was a storage cabinet. I started the oven up to cook a pizza not thinking to look into it first, because I shouldn't have to. She tried to play the blame game but I wasn't going to have it. It's not a storage compartment and the cooktop isn't a place to set rags or cereal boxes. These things seem like common sense to most people such as yourself.
The real problem is people have become extremely dumb over the last 40 years. Seriously, how hard is it not to put flammable stuff on your stove? It's a freaking stove! Commiefornia is probably going to outlaw stoves now.
accidents do happen. When I moved in i dropped off a box on the stove as my apartment got no place for it. it somehow pushed in the knob (mine is the 5:58 style) and turned the stove on. Luckily I smelled stuff burning and quickly turned the stove off. Am I to blame? yes. but just as the video stated, the knob can be turned by bumping an object to it is not safe enough,
@@PSNDonutDude That's a really weird flex about someone concerned that leaving flammables in the oven can cause a house fire. Really weird of you. Good luck with all of that.
I'm up in Canada (Toronto). I noticed maybe 3 weeks ago that Samsungs bespoke line slide-in's has a double action knob. (You have to pinch both sides of the knob before it'll twist). Ie: NSE6DG8300SRAC I thought it was a progressive and neat little feature at the time. I now see what the real reason for it's existence is haha Fire prevention is close to me. I'm a big fan of induction ranges for specifically this. And it's not just animals, it's people.
@@Leviathan02464 😂 very good. So a guy likes a safety feature that he didn't think was required by some reg because no other stove had it... Let me rephrase for the regular folk: Ol' Sammy-boy done gooder den da next guys on dees knobs.
@@Leviathan02464 congratulations, u managed to turn a factual comment into a shot against some person because of where they live. is that a good use of ur time ?
@@theorenhobart I think you were the one that started the city bashing in this thread (see above) Was it a good use of your time? I was actually just joking around, I guess I upset you. Sorry 🤷🏻♂️
Back in June, the pinch to turn knobs on the Samsung Bespoke were a key factor in my partner and I having chosen that model, just wandering around the appliance sections of the big box stores, it was clear to us that that seemed significantly safer. We had recently been through the awful experience of a dealing with a house fire, no injuries just damage was caught early, so it may have been closer to the front of our minds than other consumers.
I never even thought about the ease in which the knobs turn and are accessible with them in the front. We liked the idea of this style of stove because it would show more of the backsplash in the kitchen, but this definitely makes me rethink this having Kids and Pets in the home. Thank you for the video.
I have had this issue with my own company. I was repairing an OTR microwave - replacing the door I believe - and our practice is to place a moving blanket over the range to prevent/reduce damage from potential drops (tools/parts/etc.) - while removing the door I inadvertently turned on the burner and my moving blanket began to smolder then catch fire. The flames melted the door that I was replacing and did some superficial damage to their stove. Needless to say, I ended up replacing the entire microwave (out of my own pocket) and giving the stove a very thorough cleaning. Ben - that induction range also has a locking feature (I know you know already) that disables the UI to the board. Another safety feature that reduces/inhibits potential fire hazards. But I share your concerns. A UI board for any induction range is not cheap to say the least.
OH SHOOT. Thats a terrible, but very relevant story! Re: The induction range, the Samsung rep said the same thing. That ultimately, they are the safest ones you can get with the UIs, but like I mentioned, the cost to replace is horrible and its just 1 failed trace or part away from full replacement and I prefer redundancy.
@@bensappliancesandjunk My new Samsung slide-in stove has this hypersensitive control panel thats annoying. I'm also wondering about the oven...there's NO lower oven element at all! How does it work?
Thanks for the video! I had no idea my stove had a recall. I've only had one issue. I came home from the store and set two bags of groceries on the stove. Went and grabbed another load and came in to a melted bag on the stove. I bumped the knob and didn't even notice. I just submitted my request for the knob locks. I may not need them but the next owner might. Thanks again.
My wife kept turning the knobs on by accident, so we just use the lock button on my LG slide in. Hold it for 3 seconds. Done. I also linked my stove to the microwave above it so that the light and exhaust fan turn automatically with the stovetop. It’s a good audio and visual cue that the stove is on and convenient for cooking.
Ben - Thanks for making this video without any bias. I like you you explained the knob situation in great detail. People tend to blame Samsung since they have oversaturated the appliance market. The new pinch and push knobs sounds expensive to replace if they do go bad.
First, thank you for this video. It's very important that people are informed. What surprises me is how long it's taken for the recall. We have had this problem for a least 5 years. The dog hit the switch at night and nearly burned down the house. We purchased the guards, and all they did was not allow the switch to sit properly, and the switches would just fall off. Our fix was to leave them off until we use the stove. Looks terrible, but at least I can sleep at night.
My house came with a fancy KitchenAid gas range, and I swear you could breathe wrong on the heavy control knobs and the the burners jump onto full flame. For bonus danger, the extra high output large burners are on the front. I did get a retrofit knob that needs squeezing to work, but installation is non-trivial and i havent tried yet.
This is an issue that I am all too familiar with. This happened to my parents. They went out to dinner and one of their dogs jumped up and turned on their gas stove. The fire spread to the entire kitchen. They only found out when their neighbor called them to tell them their house was on fire. Thankfully the neighbors and firefighters on scene were able to rescue their 3 dogs from the fire and all survived with no injuries. The house was smoke damaged so in addition to the fire damage in the kitchen and dining room, the entire house had to be gutted. 10 months later they were finally able to move back in after rebuilding.
Pinch (or lift) to turn is THE answer. Finally dog-proof (had a big dog try to lick yummy element surface spills - he didn’t care about front controls, they’re just oddly-placed doorknobs to him)
Thanks my friend - what a valuable video. We were part of the Samsung electric range recall, and are disappointed in their response and solution. Thanks for providing deeper insight into the problem.
I'm not the target audience for this particular video but i want to say thank you for putting this out there! This is an important bit of info and i really hope it helps other people!
My concern about the knobs at the back of the stove is that I have to reach across a lot of potentially hot items to turn off the heat. So there is a risk that I could snag a hot pot or pan and dump its contents on myself Also if I were not paying attention, I could even manage to catch some loose clothing on fire while trying to turn off the stove. I would think they could make a knob that has some kind of safety button you have to push on before the knob will engage and turn.
I have similar issue with my LG gas stove, its quite easy to brush by the stove and turn on the gas. I agree this is a design flaw. Knob guards should be supplied free from the appliance manufacturer. I agree with many posters, stoves are not for storage.
I like the front knobs so I don't have to reach over something hot to turn it off. I think the solution on this is to put an "on" switch on the oven that activates the knobs and turns off after the knobs is turned off and has to be manually set every time you turn it on. (2 factor knob activating.. )
There's also the option to have a separate ignition, so you turn the knob on and then press the button to start the flame. They probably don't produce those anymore, my family had one like that for many years.
When I replaced my stove I switched from this style to knobs that are at the top at the back. I like this style better but I found it too easy to turn he knobs and found them on to many times to want to risk it. I was super surprised that the knob didn't have to be "pushed in" in order to turn the knob.
Agreed. My wife was wanting a model with the nobs on the front and I explained that could be a hazard, especially since our overhead microwave is recessed back by quite a bit. Too easy to lean forward to put something in or take out and mistakingly activate an element.
Havent had that problem but this has happened as long as the knobs are in the front,people recommended taking the knobs off and putting them in a dish on top
6:40 - The knob orientation (12 o'clock position versus the 6 o'clock position) is not going to have an effect on the issue one way or the other. The reason is it's the general twisting of the knob and not "what direction the knob's pointing" that matters in activating that control. You could test this if you can change the orientation of the knobs on the problematic stoves. (They're keyed so you would need to rotate the switch.) Reorienting the control panel from forward facing to upward facing will help, but the switch really needs to be redesigned. By adding more distance the knob needs to be pressed before the knob can be rotated and giving the spring for the knob more resistance to being pressed in should fix the issue. The drawback is that people with dexterity issues might find the redesign. Another potential fix would be to build in a cover for the knobs to prevent them from being "bump activated", but that adds more steps in the event the stove needs to be quickly shut off. (Maybe engineer the cover to force the knob into the off position if the cover is pressed?) Yet another way to make those switches safer is to expand the dead zone (area around the Off position that the contactor does not hit metal and the stove is off.) I have the more traditional control layout behind the burners, and they have a dead zone of roughly five to ten degrees on the hot side (rotating clockwise) and 10 to 15 degrees to the low/simmer side (counterclockwise). If the dead zone were 15 to 20 degrees either way, it should be safer for the bump situations. It might not help where a kid or pet is pawing at the knob,
what is not pushed like they do in Australia, is that you need a manual power switch out of child's way to turn off the stove/oven so it can't accidently turn on.
I have even had my cats turn the knobs controlling my stove, even though they are high and toward the back. I just don't leave anything combustible on the stovetop. I also try to keep the roll of paper towels or other flammable stuff far enough away any of it can be knocked over and remain completely off the stovetop.
Other than a phone or TV I will never buy any Samsung product. Had a stainless French door Samsung fridge fail it three months bought brand new from the Brick. Neither stood behind the product and did nothing to help so I had to eat the cost and get a Maytag/Whirlpool to replace it from another vendor. Also just got a Maytag stove, working great so far.
Years ago when I lived in California, my first apartment had a vintage Caloric gas range with the knobs on the top front of the unit. Glad that today, just a cooktop with the knobs on top, no pets or kids.
In 2022 I had to get our Samsung (freestanding) range, model NE59N6630SS, repaired because it started to turn the oven on, by itself, with nobody around. It did this several times, and got to the point that I would kill the breaker for the stove when I left for the day and at night, while waiting to get the service done. That was mildly alarming, to say the least, and could obviously start a fire with nobody around.
Similar problem with our Whirlpool ceramic flat top. It's easy to bump against the knobs even when reaching over the stove to get into the cabinet above. The red light on the top surface isn't very bright so we've been surprised a few times by heat from the surface. A bright light next to the knobs and maybe even a beep when turning on would probably help a lot and cheap to implement.
I'm just glad I have an induction stove. My cats can turn it on all they like, it just turns off automatically if it doesn't detect a pot or pan. Not to mention that it has a master on-off switch which needs to be switched first before any of the cooking surfaces can be turned on.
On my Samsung like you’re talking about. My tummy has even turned on the oven along with one of my dogs. The touchscreen on it is also susceptible to being turned on by body parts, rubbing against it. In order to lock it you have to have some sort of app on your phone and has to be re-synced every time your power goes out, especially if you live in rural area.
In the case of that vertically oriented control panel, I think there is a scalding/burn hazard inherent there: pots and pans being placed on the stove top or removed (frequently piping hot) can collide with the upright facing control knobs and potentially cause the contents to slop over, spill or fall to the floor. So the mitigation of the one hazard may beget another.
You didn't point out that with induction stoves this is less of a risk; if there is no pan left on the hob, then even if the knob is turned, nothing will happen other than an error code displayed. My Zanussi (AEG Electrolux) model also has a child lock that disables all controls if desired, so other manufacturers have thought about this risk.
Yea, us Induction owners could get cocky, but a simple pan on top on the hob can let cause a turned on knob to keep the induction burner to stay on. That happened to a friend of ours who left an empty pan on the stove and the knob got turned on. Sure the pan was stainless, but geez did that pan get hot, smelling the kitchen up something fierce. Left weird discolorations on the pan too.
Ben, thanks for featuring this story. We were looking at new ranges, and in my gut, I just didn't feel safe with those new 'forward' controls...then I see your video--Thank you! I am old school...just go with the old fashioned design: knobs in the back. I'll sleep better at night!
A year or so ago I woke up at 3am to 80+F degrees in my small apartment in the middle of winter. I thought the radiator was on the fritz or something but nope. My oven was on BROIL for who knows how long. Slide in range turned on by the cat looking for countertop scraps. I’m lucky it wasn’t a stove top burner spewing out gas! Get yourself some knob locks!
What type of kitchen doesn't have counters? And you can (should) also get a kitchen table. Don't leave your mail or other paper products on top of stove.
I live in a house with almost no kitchen counter space (the kitchen is about 6 feet by 8 feet and has the stove, sink, and dishwasher) The fridge is in a different room. If I need to put things down I just put them on the floor or I go into the hall which has the table in it and put them down on the table. The only thing that stays on the stove is pots and pans.
@@VideoArchiveGuy Many apartments have such small standing room that if you put something on the floor in front of the oven, it's also in front of the fridge and the sink, and now you can't walk into the food preparation area.
My LG has this problem and it’s a range not a slide in. You don’t even need to push the knob in, just brush against it and you might turn the burner on. Plus it’s so easy to use the stovetop as part of the counter when you need the space.
Also interesting is how the various manufacturers are settling on fewer basic components. That switch, magnetrons in microwaves, Thermal cut-outs, micro-switches, pumps, relays, and so forth. If there's an issue with one of the components, you see that repeated across the industry.
Had it happen to my mom luckily she told me she was going to sleep and saw on the app that the front right stove was on and called her to check and yep it was on so we now are careful when we are close to the knobs and never leave anything on top of the range
@@bensappliancesandjunk Though that board is right in the kids finger zone and kids love pressing buttons so unless there's a sequence or lockout I would be very wary with kids around them
Stiffer springs in the knobs would work too. On mine just lightly brushing the knob will turn it. They've had front stove knobs for decades... This is a more recent problem
I accidentally turned a stove on basically the same way. I was bringing in groceries into our tiny kitchen and placed a bag on the heating element. While I did that I accidentally hit the knob on the front of the stove. Luckily my dad is a quick thinker and told me to spray it with the sink hose. Unfortunately it still did damage to the cabinet above, but it’s crazy to think of how easy those knobs on front will turn. I never want a stove like that again! Editing to add that I’m not placing anything on my stove that I don’t plan to cook anymore, which is a huge factor of the fires also
I have an idea. A pull and turn to turn on for these knobs instead of a push and turn. When you turn it off, it would go to a rest position. It won't turn clockwise or anti clockwise in that rest position only if you pull and turn. Or a squeeze and turn can work also. Somthing similar to the child lock on those small Advil containers
Our Samsung slide-in is one of the recalled units, and we noticed the potential problem with the knobs on Day 2. A possible solution is to use the same touch operated safety lock system that locks the oven in the off position to also lock the knobs off as well. A three-second touch on the LOCK touch button will lock or unlock the stove, so why not include the rangetop controls as well?
Haven't seen it on slide ins but I've encountered GE in counter stoves that have a 5th knob just to turn the stove on. It's just a simple switch, but now it's 2 steps to get power to the burners
just went to a rental house with some friends, within 5 minutes of unpacking/loading up the fridge the stove top had accidentally been turned on. Luckily someone noticed pretty quick and there was nothing left on top at the time, however no one could figure out how the stove top got turned on. We ended up removing all the knobs from the stove to help prevent it from happening again; however, later that night I saw the oven had been accidentally turned on by someone.
We have a 25 year-old Whirplool with the front knobs. The oven has a lockout but the cooktop does not. Since we have a toddler, we have resorted to keeping the knobs off unless actively using the cooktop. Cheap and ugly, but works well.
I have a Frigidaire slide in stove which has the same issue. Waaay too easy to activate. We now keep it off on the circuit breaker unless we are using it
What they really need to do is supply new knobs that have a spring loaded button at the top of the knob that you have to push 1st with your thumb to disengage a locking pin under the knob, so almost a 2 step operation to turn it on. Pretty simple. My knobs have a fair bit of empty space under them to do this. The button would move a tappered bar that would retract the locking pin.
The gas ranges have a similar problem. At my last house, I was always turning on the stove or the gas with no ignition (so the house could blow up while reaching into upper cabinets.
My Frigidaire professional line slide in stove also has extremely easy to turn on burners. Previous stoves I have had at least a catch to hold it in the off position or require pushing to turn or something. I can literally blow hard on the knob in the off position and it will turn. I have at least three times accidentally turned on a burner by brushing past it. While I never store anything on the stove, i still consider it a hazard.
Great video! To Ben’s point, this issue is not isolated to Samsung, other manufacturers are just as guilty. On the other end of the spectrum, humans do stupid things.
I have a 27 yo electric stove with the knobs at the back. I never realized so many stoves had the knobs in front. That would be a no-go in my galley kitchen. Tight quarters, wide hips, and I use the cabinet above the stove on nearly a daily basis. With all the things that have been dropped on the stove over the years, I won't even get a glass top stove. People don't think things through when they make a purchase. I would remove the knobs and put in an attractive jar to be put on as needed. I do store kettles on my back electric burners. I have minimal cabinets and have a hard time bending to dig out of a lower cabinet. BTW, my son was not allowed in my galley kitchen when I was cooking.
Exactly, I never realized that anything other than gas ranges had front knobs. Every electric range I've ever seen, has the knobs on the back. I have a 1975 Tappan electric. The knobs are on the back and they are push in to turn. They are significantly more difficult to turn than the ones on my mother's newer GE stove, although those ones are still on the back as well. It does have the annoying switches in the elements which are a pain to work with, although they can be replaced with regular ones. I only leave empty pots, pans, kettles, etc on the range that are made of metal. My kitchen is also very small, it's only about 6 by 8 feet in total and so small that the refrigerator is in a different room in the house (200+ year old house).
Oh, wow. I wouldn't have even thought about this. I am researching due to needing to buy another stove. Long story. I have always had free standing stoves. My last two stoves had touch controls and I have had issue with the computers. I was looking at getting one of these slide in models because they seem to be more available in my area and also, they look better. Now, maybe not. I don't have dogs or little kids any more. But as I age, who knows?
This is simple.... Add detents to the knob controller. That way you have positive reference without even looking at the knob as to where it is, and the detents give enough resistance to accidental knob activation!
They used to have that. And many required pushing in to turn. My 1975 Tappan electric stove has knobs that need to be pushed in before they are turned. The knobs also aren't anywhere near as easy to turn as the modern ones.
I have a 25-30 yr old Frigidaire gas slide in with knobs on right side, no accidents. Also if a gas burner doesn’t light, the gas turns off automatically. I can’t read the digital controls anymore but They quit making parts. I hope it outlives me!
Induction stoves also provide a safety element as the top can only heat ferrous metals. Doesn't change the fact the problem is actually in the switches and that the oven would also be something to worry about. I agree touch controls are the worst and I will only buy something with a more physical actuation to them. I want to get an induction stove and would consider rear control panel but i don't see anything on the market that meets my needs for that
My oven has recessed knobs. Basically the knobs are flush with the surface and you first need to press them inward so that they pop out and become turnable. I think that's a pretty decent solution
About 25 years ago, I did maintenance at an independent living senior community. There were 38 fourplex buildings. We had electric Frigidaire stoves with front facing knobs. We had someone move in once and they had a ton of boxes. They ran out of room on the kitchen countertops, so they put two boxes on the stove. The next morning, they got up to make coffee and bumped a knob. While the coffee was brewing, they both went to walk the dog. It didn't take long and the entire building was on fire. Nobody got hurt, except me because I worked my ass off getting 4 units ready to house the displaced residents. The management company put everyone in a hotel for a few days until I was done and the rental furniture was delivered.
Seems like it would be easy to solve this by simply having a sliding power button on the console. You turn on the power and then turn the knob. This would also make it easy to make sure that all the burners were off by making certain the power button was off- an LED light on it would be useful as well.
I learned a long time ago how much of a fire hazard these are. I was installing an OTR and almost caught myself on fire. Now I take the knobs off or remove the range.
I had same issue with my Whirlpool gas range. My cat had jumped on stove pushed knob down past the start. I was lucky I had windows open in house I can only guess it had been running for a while because I could smell the gas in the livingroom.
An induction stove should be safe unless you've stored a pan on top of it. Maybe they could engineer a button into the middle of the knob or next to it on the cooker that prevents it from turning unless pressed. If you have an easy to get to isolater turn the cooker off when you're not using it.
The biggest problem with those knob guards is that I'm suuuure all those consumers buying expensive/designer/trendy knob front units, because the traditional knobs in back looks dated/cheap/ugly/whatever, are going to want to ruin the "premium look" of their kitchen with big plastic guards. I can barely even believe that it's an acceptable resolution to the recall
This happened to me when I was repairing an OTR microwave. Set a tool mat down on the cooktop and accidentally turned a burner on while working on the microwave. No fire but it melted my tool mat. I despise with design of range lol!
I have a Frigidaire induction stove. Exact model shown in video. HAVE TO USE the electronic lock, please! Rub your belly, or shirt, or pet paw across those no indent soft touch control, they will turn on. Easier than the knobs. I know first hand while cooking with the device. Try it yourself. Otherwise, great air fryer, oven, and induction stove.
Hey man I've got a Maytag Dryer issue. I didnt get any non-decimal Voltage readings between the terminal block, and when I checked the timer for resistance/continuity it didn't budge from OL. What gives? Do I have to replace both?
I just bought a samsung slide in yesterday. It has a new design where you have to push in two tabs on each knob and push it in to turn, so it is not possible to accidentally turn it.
I have a different issue. I can set my burner on low or medium heat, then occasionally not everytime it will go up to HIGH. This could start a boil over or worse. I know you are not supposed to leave cooking unattended, but that can happen quickly. I have never heard of a recall for this safety issue. This probably has started a lot of fires.
I would prefer something like a master arm switch or button that you have 5 to 10 seconds to hit a burner beyond the dentent for anything to actually start warming.
I never bought one of these freestanding ranges because of the visible danger the knobs posed from children and pets knocking into them, but honestly if it's such an issue the range manufacturers should put a safety disconnect switch on the backside of the range that physically disconnects them from the circuit. Another solution would be to turn off the breaker every time you leave the house, but that's not always practical. A nearby disconnect would be the best solution in my opinion.
Ranges used to have the controls on a vertical panel at the BACK of the stovetop. These fires wouldn't be happening if manufacturers had stuck with this configuration.
I always had gas stoves, where you have to push the knobs in before you can turn the burners on...and I also have to light the burners with a match since they had no electrical components. When I moved to a new home, all of the appliances were Samsung stainless steel. I hated the electric stove because it was too complicated for me to use and I kept burning my food, so I sold it, had a gas line installed to my kitchen and put the old GE Hotpoint, that I brought with me from my old home, in it's place. I bought it new in 1998 and it's just a stove without any computerized parts and what I've been used to cooking on all of my adult life. I've also had six Dobermans over my lifetime and, as mischievous as the breed is, none of them ever jumped on my stove, since I kept it very clean and never left anything that they'd be interested in on it. I worked hard all of my life, cooked nice meals and lived a very happy life without all of the computerized and digital features that all appliances have today...and I certainly wouldn't want to change that at my age. I also dumped the Samsung fridge and microwave, since they broke and weren't worth repairing. I didn't like stainless appliances, since they were much harder to keep clean than the white appliances I replaced them with. The white also brightens my kitchen a lot more than the gray tone of stainless. For what you need a stove for, you don't need all of the modern features that appliance companies add so that they can charge a fortune for a new stove.
I appreciate this video. I'm currently in the market for a new stove. And I've been looking at slide in gas models. I assume that's the same issue as the electric, because it's the knobs. Turning on the burners, is that correct?
I’ll have to check mine. My cat has turned it on twice this week. And the valves on two of the burners went bad the first month. One wouldn’t turn off at all!! Gas pouring out full-blast until I replaced it. Worst gas stove I’ve ever had. (Every other gas stove I had, you had to push in the knob in order to turn it.)
I thought about the squeeze/punch to release option before you demonstrated it. It would definitely prevent animals from turning it on by accident as they do not have opposable thumbs! Wouldn't prevent a kid though. For that you need a lockout switch. My GE ceramic top has one of those. Also you could have a knob that has a separate release button off to a side - a double action requirement similar to the two factor authentication now required to access some websites... 😂
As a note, Samsung is the only company that currently integrated pinch-to-turn knobs on their stoves. They also deleted knobs all together on some of their stoves which is... interesting?
Pinch to Turn Knobs: howl.link/1jqawxmlrs1s0
Knob-less Stove: howl.link/wl41sxfadv1r7
I've got one that's just capacitive, only part that I don't like about the range but it's not that big of a deal and it works fine.
Isn't that pinch to turn idea (and even the push down/inward to turn) essentially derived from the schemes/designs to make medicine bottles harder for children to tamper with and open?
@@7shortofperfection Until there is a power surge. They sell surge protectors for all electronics, even my fridge is on a surge protector. I bought it in 2006 (Kenmore) and never had a service call. I don’t see any surge protectors for stoves though and from what I’m seeing these days with all the electronic panels, they need them.
The stovetop is not a countertop, and the oven is not a cabinet.
The range top is absolutely the best place to place the mail. Anytime the bills pile up you just kick on the range and it's all solved 😂.
I leave my pizza boxes on the stove, but our stove is a 60s Westinghouse with a little red light to tell you that it’s on. We never leave the burner on. Those knobs are easy to turn as well. We remove everything from the stove to cook and put everything back when we know it’s cool. Benefits of having an electric range that doesn’t have a glass top. I HATE glass top stoves
For real tho… good on Samsung for recalling but this is just stupid consumers
We have the GAS model of this and it's a constant bumping them and open the gas valve. YES I know that they have a pezio igniter that clicks, but it has to be at least to the first burner setting for it to click/ ignite. And due to a TBI I have lost the sense of smell and have to use a GAS MONITOR Alarm to let me know that I've left the gas valve on.
People have been using their ranges for storage for literally decades. Back in "the olde days", knobs weren't easy to just turn on. No problem. A dog should not be able to turn on a stove burner even if they were digging at it.
Is it really normal to leave junk on the stove burners like it's a random storage shelf?? This sounds positively insane to me. So now the rest of us are going to have to get stoves that are annoying to use??
Corning didn't invent "The Counter That Cooks!" for no reason my friend.
A friend of mine who usually keeps a spotless house accidentally left their plastic microwave food cover on their stovetop one evening. Their large dog jumped up and hit the knob and lit it on fire. Fortunately for them they were still eating what they'd heated up in the microwave in the other room and their house didn't burn down. The plastic hadn't sat there for more than two minutes before it was on fire.
Knobs being waaay too easy to turn have been a problem for almost a decade now. Gas stoves are worse. I've turned mine on several times by simply walking by them. If it turns past the auto light fast enough you have a major gas leak, and then it won't matter how clean your stovetop is.
@user-yu8ur9yi9e that sounds really scary
We have a glass top and I often leave an empty tea pot or cooking pot on top which leaves me wary. But leaving paper or boxes on top sounds really strange and I lean to messiness.
I didnt have anything on the top of my stove by a le cruset large pot. my cat must have jumped on the stove and turned it on when we were at work- the heat in the house was very high when I got home and it had scorched my spoon holder- luckily it was ceramic. it was on medium. heat over time can make things burn.
I installed a kitchen with one of these ranges. Someone bumped a knob and we found out when a moving blanket melted to the top. I had never encountered a knob that could turn that easy. So glad to know it's a style of knob.
Exact thing I just commented here!
I had this same thing happen while stuff was moved around the kitchen.
cant they just make it a little harder to turn?!
I've backed into a gas range and lit freshly placed groceries. Only fools use their range top as a counter top. It's just not something reasonable people do. Nor should companies be held liable for it.
It's crazy how easy the knobs move!
We have a KitchenAid range that looks very similar (especially control knob positions and style) and it very frequently happens that the cooktop gets turned on accidentally, just from us brushing against it. I have had to work hard to train the wife to not leave shit on the cooktop.
Regardless of your range, do not leave burnable shit on something we literally call a burner!
Electric or Gas, It doesn't matter... I've seen it happen in my house I've seen it happen in my friend's house I've seen the dog do it I've seen the kids do it I've seen the grocery bag catch one of these switches... It should instead be: pull, then turn... rather than push, then turn... because push can be so accidental.
I would LOVE a stove with this type of button.
Agreed, but that would make it more difficult and time consuming to install compared to a compression push-on type. Good luck 👍
Induction is safe.
@@raybod1775 Yup. Unless you leave something metal on top, if turned on - nothing happens. Love my induction cooktop!
that's a good idea. meanwhile, my parents' stove doesn't even have any knobs, but uses capacitive +/- buttons instead. I honestly hate this style of controls, but there's a child lock option, which requires you to tap and hold a specific button combination to let you even turn it on.
and their oven uses knobs that sit flush with the panel, which you have to pop out. I guess a dog could somehow pop them out by accident, but even if that were to happen:
1.) the knobs are flat, kinda like volume knobs in cars, so you have to grip them from the sides (you can't turn them like the dog did in the video).
2.) the knobs don't spin freely.
Well... It's a stove, not a table... That's the rule #1
That's what I was thinking. The best solution is just to not put flammable shit on the stovetop. My wife thought it was a bright idea to store some plastic tupperware containers inside of the oven cavity as if it was a storage cabinet. I started the oven up to cook a pizza not thinking to look into it first, because I shouldn't have to. She tried to play the blame game but I wasn't going to have it. It's not a storage compartment and the cooktop isn't a place to set rags or cereal boxes. These things seem like common sense to most people such as yourself.
The real problem is people have become extremely dumb over the last 40 years. Seriously, how hard is it not to put flammable stuff on your stove? It's a freaking stove! Commiefornia is probably going to outlaw stoves now.
accidents do happen. When I moved in i dropped off a box on the stove as my apartment got no place for it. it somehow pushed in the knob (mine is the 5:58 style) and turned the stove on. Luckily I smelled stuff burning and quickly turned the stove off. Am I to blame? yes. but just as the video stated, the knob can be turned by bumping an object to it is not safe enough,
@@gargamel3393Sounds like you guys need couples therapy. Talking about your wife this way online is kinda gross dude.
@@PSNDonutDude That's a really weird flex about someone concerned that leaving flammables in the oven can cause a house fire. Really weird of you. Good luck with all of that.
I'm up in Canada (Toronto). I noticed maybe 3 weeks ago that Samsungs bespoke line slide-in's has a double action knob. (You have to pinch both sides of the knob before it'll twist).
Ie: NSE6DG8300SRAC
I thought it was a progressive and neat little feature at the time. I now see what the real reason for it's existence is haha
Fire prevention is close to me. I'm a big fan of induction ranges for specifically this. And it's not just animals, it's people.
You managed to use "Toronto" and "progressive" in the same reply.... there is a reason the rest of this nation laughs at that region.
@@Leviathan02464 😂 very good.
So a guy likes a safety feature that he didn't think was required by some reg because no other stove had it...
Let me rephrase for the regular folk:
Ol' Sammy-boy done gooder den da next guys on dees knobs.
@@Leviathan02464 congratulations, u managed to turn a factual comment into a shot against some person because of where they live. is that a good use of ur time ?
@@Leviathan02464gee, that’s too bad you have such a shitty life.
@@theorenhobart I think you were the one that started the city bashing in this thread (see above)
Was it a good use of your time?
I was actually just joking around, I guess I upset you. Sorry 🤷🏻♂️
Back in June, the pinch to turn knobs on the Samsung Bespoke were a key factor in my partner and I having chosen that model, just wandering around the appliance sections of the big box stores, it was clear to us that that seemed significantly safer. We had recently been through the awful experience of a dealing with a house fire, no injuries just damage was caught early, so it may have been closer to the front of our minds than other consumers.
I never even thought about the ease in which the knobs turn and are accessible with them in the front. We liked the idea of this style of stove because it would show more of the backsplash in the kitchen, but this definitely makes me rethink this having Kids and Pets in the home. Thank you for the video.
I have had this issue with my own company. I was repairing an OTR microwave - replacing the door I believe - and our practice is to place a moving blanket over the range to prevent/reduce damage from potential drops (tools/parts/etc.) - while removing the door I inadvertently turned on the burner and my moving blanket began to smolder then catch fire. The flames melted the door that I was replacing and did some superficial damage to their stove. Needless to say, I ended up replacing the entire microwave (out of my own pocket) and giving the stove a very thorough cleaning.
Ben - that induction range also has a locking feature (I know you know already) that disables the UI to the board. Another safety feature that reduces/inhibits potential fire hazards. But I share your concerns. A UI board for any induction range is not cheap to say the least.
OH SHOOT. Thats a terrible, but very relevant story! Re: The induction range, the Samsung rep said the same thing. That ultimately, they are the safest ones you can get with the UIs, but like I mentioned, the cost to replace is horrible and its just 1 failed trace or part away from full replacement and I prefer redundancy.
Use a welding blanket, they are fire resistance.
@@bensappliancesandjunk My new Samsung slide-in stove has this hypersensitive control panel thats annoying. I'm also wondering about the oven...there's NO lower oven element at all! How does it work?
Thanks for the video! I had no idea my stove had a recall. I've only had one issue. I came home from the store and set two bags of groceries on the stove. Went and grabbed another load and came in to a melted bag on the stove. I bumped the knob and didn't even notice. I just submitted my request for the knob locks. I may not need them but the next owner might.
Thanks again.
My wife kept turning the knobs on by accident, so we just use the lock button on my LG slide in. Hold it for 3 seconds. Done. I also linked my stove to the microwave above it so that the light and exhaust fan turn automatically with the stovetop. It’s a good audio and visual cue that the stove is on and convenient for cooking.
Ben - Thanks for making this video without any bias. I like you you explained the knob situation in great detail. People tend to blame Samsung since they have oversaturated the appliance market. The new pinch and push knobs sounds expensive to replace if they do go bad.
First, thank you for this video. It's very important that people are informed. What surprises me is how long it's taken for the recall. We have had this problem for a least 5 years. The dog hit the switch at night and nearly burned down the house. We purchased the guards, and all they did was not allow the switch to sit properly, and the switches would just fall off. Our fix was to leave them off until we use the stove. Looks terrible, but at least I can sleep at night.
My house came with a fancy KitchenAid gas range, and I swear you could breathe wrong on the heavy control knobs and the the burners jump onto full flame. For bonus danger, the extra high output large burners are on the front.
I did get a retrofit knob that needs squeezing to work, but installation is non-trivial and i havent tried yet.
This is an issue that I am all too familiar with. This happened to my parents. They went out to dinner and one of their dogs jumped up and turned on their gas stove. The fire spread to the entire kitchen. They only found out when their neighbor called them to tell them their house was on fire. Thankfully the neighbors and firefighters on scene were able to rescue their 3 dogs from the fire and all survived with no injuries. The house was smoke damaged so in addition to the fire damage in the kitchen and dining room, the entire house had to be gutted. 10 months later they were finally able to move back in after rebuilding.
Pinch (or lift) to turn is THE answer. Finally dog-proof (had a big dog try to lick yummy element surface spills - he didn’t care about front controls, they’re just oddly-placed doorknobs to him)
Thanks my friend - what a valuable video. We were part of the Samsung electric range recall, and are disappointed in their response and solution. Thanks for providing deeper insight into the problem.
The problem is with many brands. The knobs should be put in a different place. They need to look at a 1970's era Lady Gibson range.
I'm not the target audience for this particular video but i want to say thank you for putting this out there! This is an important bit of info and i really hope it helps other people!
My concern about the knobs at the back of the stove is that I have to reach across a lot of potentially hot items to turn off the heat. So there is a risk that I could snag a hot pot or pan and dump its contents on myself Also if I were not paying attention, I could even manage to catch some loose clothing on fire while trying to turn off the stove.
I would think they could make a knob that has some kind of safety button you have to push on before the knob will engage and turn.
My thoughts exactly. I have a Samsung gas stove with the controls on the back. It was here when we bought the house. I like the knobs on the front top
I have similar issue with my LG gas stove, its quite easy to brush by the stove and turn on the gas. I agree this is a design flaw. Knob guards should be supplied free from the appliance manufacturer. I agree with many posters, stoves are not for storage.
I like the front knobs so I don't have to reach over something hot to turn it off.
I think the solution on this is to put an "on" switch on the oven that activates the knobs and turns off after the knobs is turned off and has to be manually set every time you turn it on. (2 factor knob activating.. )
Yes ...a master power switch with a cover .
There's also the option to have a separate ignition, so you turn the knob on and then press the button to start the flame. They probably don't produce those anymore, my family had one like that for many years.
Those are not ADA compliant. Need to be able to ignite the range with only one hand.
@@drewbrown9678turn knob with one hand, then press the ignition with that same hand… i also agree having a 2 step ignition would help here.
When I replaced my stove I switched from this style to knobs that are at the top at the back. I like this style better but I found it too easy to turn he knobs and found them on to many times to want to risk it.
I was super surprised that the knob didn't have to be "pushed in" in order to turn the knob.
Agreed. My wife was wanting a model with the nobs on the front and I explained that could be a hazard, especially since our overhead microwave is recessed back by quite a bit. Too easy to lean forward to put something in or take out and mistakingly activate an element.
Havent had that problem but this has happened as long as the knobs are in the front,people recommended taking the knobs off and putting them in a dish on top
6:40 - The knob orientation (12 o'clock position versus the 6 o'clock position) is not going to have an effect on the issue one way or the other. The reason is it's the general twisting of the knob and not "what direction the knob's pointing" that matters in activating that control. You could test this if you can change the orientation of the knobs on the problematic stoves. (They're keyed so you would need to rotate the switch.)
Reorienting the control panel from forward facing to upward facing will help, but the switch really needs to be redesigned. By adding more distance the knob needs to be pressed before the knob can be rotated and giving the spring for the knob more resistance to being pressed in should fix the issue. The drawback is that people with dexterity issues might find the redesign.
Another potential fix would be to build in a cover for the knobs to prevent them from being "bump activated", but that adds more steps in the event the stove needs to be quickly shut off. (Maybe engineer the cover to force the knob into the off position if the cover is pressed?)
Yet another way to make those switches safer is to expand the dead zone (area around the Off position that the contactor does not hit metal and the stove is off.) I have the more traditional control layout behind the burners, and they have a dead zone of roughly five to ten degrees on the hot side (rotating clockwise) and 10 to 15 degrees to the low/simmer side (counterclockwise). If the dead zone were 15 to 20 degrees either way, it should be safer for the bump situations. It might not help where a kid or pet is pawing at the knob,
7:30 my sister has this induction oven. It’s pretty amazing. It boils water soooo quickly.
Thank you for the informative video. I'm looking at buying a new stove, and the Whirlpool you showed might be a good choice.
what is not pushed like they do in Australia, is that you need a manual power switch out of child's way to turn off the stove/oven so it can't accidently turn on.
I sure would have liked to see how those knob lock work!
i never put anything ontop of the stove..... why would people put stuff on the stove? heat and fire comes out of them,
I put pots and stuff....not a fire hazard
I have even had my cats turn the knobs controlling my stove, even though they are high and toward the back.
I just don't leave anything combustible on the stovetop. I also try to keep the roll of paper towels or other flammable stuff far enough away any of it can be knocked over and remain completely off the stovetop.
Ben your videos helped me become a professional appliance tech, making very decent Mula. Keep up the great work! 🎉😊
Ben, you are the Best ! ! !
Thank You
Thanks!
Thanks!
Thank you for this. I have been using child locks to prevent the stove from accidentally getting turned on.
Other than a phone or TV I will never buy any Samsung product. Had a stainless French door Samsung fridge fail it three months bought brand new from the Brick. Neither stood behind the product and did nothing to help so I had to eat the cost and get a Maytag/Whirlpool to replace it from another vendor. Also just got a Maytag stove, working great so far.
Years ago when I lived in California, my first apartment had a vintage Caloric gas range with the knobs on the top front of the unit. Glad that today, just a cooktop with the knobs on top, no pets or kids.
In 2022 I had to get our Samsung (freestanding) range, model NE59N6630SS, repaired because it started to turn the oven on, by itself, with nobody around. It did this several times, and got to the point that I would kill the breaker for the stove when I left for the day and at night, while waiting to get the service done. That was mildly alarming, to say the least, and could obviously start a fire with nobody around.
Similar problem with our Whirlpool ceramic flat top. It's easy to bump against the knobs even when reaching over the stove to get into the cabinet above. The red light on the top surface isn't very bright so we've been surprised a few times by heat from the surface. A bright light next to the knobs and maybe even a beep when turning on would probably help a lot and cheap to implement.
I'm just glad I have an induction stove. My cats can turn it on all they like, it just turns off automatically if it doesn't detect a pot or pan. Not to mention that it has a master on-off switch which needs to be switched first before any of the cooking surfaces can be turned on.
On my Samsung like you’re talking about. My tummy has even turned on the oven along with one of my dogs. The touchscreen on it is also susceptible to being turned on by body parts, rubbing against it. In order to lock it you have to have some sort of app on your phone and has to be re-synced every time your power goes out, especially if you live in rural area.
In the case of that vertically oriented control panel, I think there is a scalding/burn hazard inherent there: pots and pans being placed on the stove top or removed (frequently piping hot) can collide with the upright facing control knobs and potentially cause the contents to slop over, spill or fall to the floor. So the mitigation of the one hazard may beget another.
You didn't point out that with induction stoves this is less of a risk; if there is no pan left on the hob, then even if the knob is turned, nothing will happen other than an error code displayed. My Zanussi (AEG Electrolux) model also has a child lock that disables all controls if desired, so other manufacturers have thought about this risk.
Yea, us Induction owners could get cocky, but a simple pan on top on the hob can let cause a turned on knob to keep the induction burner to stay on. That happened to a friend of ours who left an empty pan on the stove and the knob got turned on. Sure the pan was stainless, but geez did that pan get hot, smelling the kitchen up something fierce. Left weird discolorations on the pan too.
@@Siltoneouswhat induction range uses knobs?
Induction ranges in the US generally don't use knobs.
@@hyperlexisLG makes some induction ranges with knobs.
@@mattv5281 My mom has it - it's awesome. The one think I don't like about my induction cooktop is the fussy touch controls.
Ben, thanks for featuring this story. We were looking at new ranges, and in my gut, I just didn't feel safe with those new 'forward' controls...then I see your video--Thank you! I am old school...just go with the old fashioned design: knobs in the back. I'll sleep better at night!
A year or so ago I woke up at 3am to 80+F degrees in my small apartment in the middle of winter. I thought the radiator was on the fritz or something but nope. My oven was on BROIL for who knows how long. Slide in range turned on by the cat looking for countertop scraps. I’m lucky it wasn’t a stove top burner spewing out gas! Get yourself some knob locks!
It's definitely a flaw, have never had an issue before, but since getting a similar designed stove have had 2 close calls with fire.
So glad I got a traditional top knob stove instead of front facing from Whirlpool.
People saying stoves aren't tables haven't lived in an apartment where the only flat top is the stove. that's it. It's either the stove or the sink.
What type of kitchen doesn't have counters? And you can (should) also get a kitchen table. Don't leave your mail or other paper products on top of stove.
What are you standing on?
Most floors are flat. 🤷♂
I live in a house with almost no kitchen counter space (the kitchen is about 6 feet by 8 feet and has the stove, sink, and dishwasher) The fridge is in a different room. If I need to put things down I just put them on the floor or I go into the hall which has the table in it and put them down on the table. The only thing that stays on the stove is pots and pans.
@@olilumgbalu5653 Many apartments don't have kitchen big enough for any tables lol
@@VideoArchiveGuy Many apartments have such small standing room that if you put something on the floor in front of the oven, it's also in front of the fridge and the sink, and now you can't walk into the food preparation area.
Excellent video! Thank you for the information. I appreciate it.
My LG has this problem and it’s a range not a slide in. You don’t even need to push the knob in, just brush against it and you might turn the burner on. Plus it’s so easy to use the stovetop as part of the counter when you need the space.
Also interesting is how the various manufacturers are settling on fewer basic components. That switch, magnetrons in microwaves, Thermal cut-outs, micro-switches, pumps, relays, and so forth. If there's an issue with one of the components, you see that repeated across the industry.
Had it happen to my mom luckily she told me she was going to sleep and saw on the app that the front right stove was on and called her to check and yep it was on so we now are careful when we are close to the knobs and never leave anything on top of the range
About the no-knob style: would it be possible to turn on a burner merely by leaning against the right spot on the board long enough to activate it?
Typically the touch screen requires capacitive touch, so if it's not bare skin it likely won't work
@@bensappliancesandjunk Though that board is right in the kids finger zone and kids love pressing buttons so unless there's a sequence or lockout I would be very wary with kids around them
Stiffer springs in the knobs would work too. On mine just lightly brushing the knob will turn it. They've had front stove knobs for decades... This is a more recent problem
The ADA police may have issues with stiffer springs.
I accidentally turned a stove on basically the same way. I was bringing in groceries into our tiny kitchen and placed a bag on the heating element. While I did that I accidentally hit the knob on the front of the stove. Luckily my dad is a quick thinker and told me to spray it with the sink hose. Unfortunately it still did damage to the cabinet above, but it’s crazy to think of how easy those knobs on front will turn. I never want a stove like that again!
Editing to add that I’m not placing anything on my stove that I don’t plan to cook anymore, which is a huge factor of the fires also
I have an idea. A pull and turn to turn on for these knobs instead of a push and turn. When you turn it off, it would go to a rest position. It won't turn clockwise or anti clockwise in that rest position only if you pull and turn. Or a squeeze and turn can work also. Somthing similar to the child lock on those small Advil containers
Our Samsung slide-in is one of the recalled units, and we noticed the potential problem with the knobs on Day 2. A possible solution is to use the same touch operated safety lock system that locks the oven in the off position to also lock the knobs off as well. A three-second touch on the LOCK touch button will lock or unlock the stove, so why not include the rangetop controls as well?
Haven't seen it on slide ins but I've encountered GE in counter stoves that have a 5th knob just to turn the stove on. It's just a simple switch, but now it's 2 steps to get power to the burners
just went to a rental house with some friends, within 5 minutes of unpacking/loading up the fridge the stove top had accidentally been turned on. Luckily someone noticed pretty quick and there was nothing left on top at the time, however no one could figure out how the stove top got turned on. We ended up removing all the knobs from the stove to help prevent it from happening again; however, later that night I saw the oven had been accidentally turned on by someone.
We have a 25 year-old Whirplool with the front knobs. The oven has a lockout but the cooktop does not. Since we have a toddler, we have resorted to keeping the knobs off unless actively using the cooktop. Cheap and ugly, but works well.
I have a Frigidaire slide in stove which has the same issue. Waaay too easy to activate. We now keep it off on the circuit breaker unless we are using it
What they really need to do is supply new knobs that have a spring loaded button at the top of the knob that you have to push 1st with your thumb to disengage a locking pin under the knob, so almost a 2 step operation to turn it on. Pretty simple. My knobs have a fair bit of empty space under them to do this. The button would move a tappered bar that would retract the locking pin.
The gas ranges have a similar problem. At my last house, I was always turning on the stove or the gas with no ignition (so the house could blow up while reaching into upper cabinets.
My Frigidaire professional line slide in stove also has extremely easy to turn on burners. Previous stoves I have had at least a catch to hold it in the off position or require pushing to turn or something. I can literally blow hard on the knob in the off position and it will turn. I have at least three times accidentally turned on a burner by brushing past it. While I never store anything on the stove, i still consider it a hazard.
Great video! To Ben’s point, this issue is not isolated to Samsung, other manufacturers are just as guilty. On the other end of the spectrum, humans do stupid things.
I have a 27 yo electric stove with the knobs at the back. I never realized so many stoves had the knobs in front. That would be a no-go in my galley kitchen. Tight quarters, wide hips, and I use the cabinet above the stove on nearly a daily basis. With all the things that have been dropped on the stove over the years, I won't even get a glass top stove. People don't think things through when they make a purchase. I would remove the knobs and put in an attractive jar to be put on as needed. I do store kettles on my back electric burners. I have minimal cabinets and have a hard time bending to dig out of a lower cabinet. BTW, my son was not allowed in my galley kitchen when I was cooking.
Exactly, I never realized that anything other than gas ranges had front knobs. Every electric range I've ever seen, has the knobs on the back. I have a 1975 Tappan electric. The knobs are on the back and they are push in to turn. They are significantly more difficult to turn than the ones on my mother's newer GE stove, although those ones are still on the back as well. It does have the annoying switches in the elements which are a pain to work with, although they can be replaced with regular ones. I only leave empty pots, pans, kettles, etc on the range that are made of metal. My kitchen is also very small, it's only about 6 by 8 feet in total and so small that the refrigerator is in a different room in the house (200+ year old house).
That drawer under the stove is a warming tray? I did not know that.
Oh, wow. I wouldn't have even thought about this. I am researching due to needing to buy another stove. Long story. I have always had free standing stoves. My last two stoves had touch controls and I have had issue with the computers. I was looking at getting one of these slide in models because they seem to be more available in my area and also, they look better. Now, maybe not. I don't have dogs or little kids any more. But as I age, who knows?
This is simple.... Add detents to the knob controller. That way you have positive reference without even looking at the knob as to where it is, and the detents give enough resistance to accidental knob activation!
That's the usual system in Europe. I was quite surprised to see the knobs in the US moving so freely.
They used to have that. And many required pushing in to turn. My 1975 Tappan electric stove has knobs that need to be pushed in before they are turned. The knobs also aren't anywhere near as easy to turn as the modern ones.
I have a 25-30 yr old Frigidaire gas slide in with knobs on right side, no accidents. Also if a gas burner doesn’t light, the gas turns off automatically. I can’t read the digital controls anymore but They quit making parts. I hope it outlives me!
Induction stoves also provide a safety element as the top can only heat ferrous metals. Doesn't change the fact the problem is actually in the switches and that the oven would also be something to worry about. I agree touch controls are the worst and I will only buy something with a more physical actuation to them. I want to get an induction stove and would consider rear control panel but i don't see anything on the market that meets my needs for that
My oven has recessed knobs. Basically the knobs are flush with the surface and you first need to press them inward so that they pop out and become turnable. I think that's a pretty decent solution
About 25 years ago, I did maintenance at an independent living senior community. There were 38 fourplex buildings.
We had electric Frigidaire stoves with front facing knobs. We had someone move in once and they had a ton of boxes. They ran out of room on the kitchen countertops, so they put two boxes on the stove.
The next morning, they got up to make coffee and bumped a knob. While the coffee was brewing, they both went to walk the dog.
It didn't take long and the entire building was on fire. Nobody got hurt, except me because I worked my ass off getting 4 units ready to house the displaced residents. The management company put everyone in a hotel for a few days until I was done and the rental furniture was delivered.
About 35 years ago i also made up a story
@@catacocamping874
What?
Seems like it would be easy to solve this by simply having a sliding power button on the console. You turn on the power and then turn the knob. This would also make it easy to make sure that all the burners were off by making certain the power button was off- an LED light on it would be useful as well.
I learned a long time ago how much of a fire hazard these are. I was installing an OTR and almost caught myself on fire. Now I take the knobs off or remove the range.
I had same issue with my Whirlpool gas range. My cat had jumped on stove pushed knob down past the start. I was lucky I had windows open in house I can only guess it had been running for a while because I could smell the gas in the livingroom.
An induction stove should be safe unless you've stored a pan on top of it.
Maybe they could engineer a button into the middle of the knob or next to it on the cooker that prevents it from turning unless pressed.
If you have an easy to get to isolater turn the cooker off when you're not using it.
The biggest problem with those knob guards is that I'm suuuure all those consumers buying expensive/designer/trendy knob front units, because the traditional knobs in back looks dated/cheap/ugly/whatever, are going to want to ruin the "premium look" of their kitchen with big plastic guards. I can barely even believe that it's an acceptable resolution to the recall
I thought those little plastic locks look stupid too. Not convenient either.
This happened to me when I was repairing an OTR microwave. Set a tool mat down on the cooktop and accidentally turned a burner on while working on the microwave. No fire but it melted my tool mat. I despise with design of range lol!
I have a Frigidaire induction stove. Exact model shown in video. HAVE TO USE the electronic lock, please! Rub your belly, or shirt, or pet paw across those no indent soft touch control, they will turn on. Easier than the knobs. I know first hand while cooking with the device. Try it yourself. Otherwise, great air fryer, oven, and induction stove.
Induction has no burners, you have to have a pan on the burner area for it to turn on and heat the pan.
Did this apply to their electric induction ranges, or only plain old electric ranges?
Ben fails to mention here that his nephew set a kitchen on fire a while ago doing this.
I've bumped into my 13 year old Kenmore gas stove and turned on the gas burners. This has happened several times over the years.
BLESSED BE THE DAY THAT THOU WAS BORN!
Technology Connections channel has a video about the switch and how it regulates current with ingenious bi-metal thermal internal mechanism
Hey man I've got a Maytag Dryer issue. I didnt get any non-decimal Voltage readings between the terminal block, and when I checked the timer for resistance/continuity it didn't budge from OL. What gives? Do I have to replace both?
I just bought a samsung slide in yesterday. It has a new design where you have to push in two tabs on each knob and push it in to turn, so it is not possible to accidentally turn it.
I saw the recall doesn't include the induction version. are those safe from accidental fires?
Super merci
I have a different issue. I can set my burner on low or medium heat, then occasionally not everytime it will go up to HIGH. This could start a boil over or worse. I know you are not supposed to leave cooking unattended, but that can happen quickly. I have never heard of a recall for this safety issue. This probably has started a lot of fires.
And I wondered why Samsung switched to the Pinch-To-Turn knob. At first, I thought it was just an extra step. But here we are.
I would prefer something like a master arm switch or button that you have 5 to 10 seconds to hit a burner beyond the dentent for anything to actually start warming.
I never bought one of these freestanding ranges because of the visible danger the knobs posed from children and pets knocking into them, but honestly if it's such an issue the range manufacturers should put a safety disconnect switch on the backside of the range that physically disconnects them from the circuit.
Another solution would be to turn off the breaker every time you leave the house, but that's not always practical. A nearby disconnect would be the best solution in my opinion.
Ranges used to have the controls on a vertical panel at the BACK of the stovetop. These fires wouldn't be happening if manufacturers had stuck with this configuration.
I always had gas stoves, where you have to push the knobs in before you can turn the burners on...and I also have to light the burners with a match since they had no electrical components.
When I moved to a new home, all of the appliances were Samsung stainless steel. I hated the electric stove because it was too complicated for me to use and I kept burning my food, so I sold it, had a gas line installed to my kitchen and put the old GE Hotpoint, that I brought with me from my old home, in it's place. I bought it new in 1998 and it's just a stove without any computerized parts and what I've been used to cooking on all of my adult life.
I've also had six Dobermans over my lifetime and, as mischievous as the breed is, none of them ever jumped on my stove, since I kept it very clean and never left anything that they'd be interested in on it.
I worked hard all of my life, cooked nice meals and lived a very happy life without all of the computerized and digital features that all appliances have today...and I certainly wouldn't want to change that at my age.
I also dumped the Samsung fridge and microwave, since they broke and weren't worth repairing. I didn't like stainless appliances, since they were much harder to keep clean than the white appliances I replaced them with. The white also brightens my kitchen a lot more than the gray tone of stainless.
For what you need a stove for, you don't need all of the modern features that appliance companies add so that they can charge a fortune for a new stove.
I appreciate this video. I'm currently in the market for a new stove. And I've been looking at slide in gas models. I assume that's the same issue as the electric, because it's the knobs. Turning on the burners, is that correct?
I’ll have to check mine. My cat has turned it on twice this week. And the valves on two of the burners went bad the first month. One wouldn’t turn off at all!! Gas pouring out full-blast until I replaced it.
Worst gas stove I’ve ever had. (Every other gas stove I had, you had to push in the knob in order to turn it.)
I thought about the squeeze/punch to release option before you demonstrated it. It would definitely prevent animals from turning it on by accident as they do not have opposable thumbs! Wouldn't prevent a kid though. For that you need a lockout switch. My GE ceramic top has one of those. Also you could have a knob that has a separate release button off to a side - a double action requirement similar to the two factor authentication now required to access some websites... 😂