Managing Through Crisis: What Makes A Courageous and Effective Leader?

Can we take leadership lessons from turbulent times in history and apply them to the COVID-19 pandemic? Professor Nancy Koehn shares tools that all great crisis leaders in the past and present have utilized:
Constant but consistent communication
A combination of brutal honesty and credible hope
Ability to understand someone’s morale and speak to it
Comfort with navigating through the unknown (learning as they go)