Thanks for the be nice tip.. I took my iphone 6 plus in for an issue I couldn't replicate. So I was just nice to the guy, and showed him that I have 26 Apple devices registered (iDevices, iWatch and various MacBooks). and he said ya know I can just get you a new phone if you want. I quickly agreed. They didn't have any 128 Gig refurbs in the store so they gave me a brand new one out of the box. Thanks for the Tip David!!!!!!!
I watch your videos religiously, as I'm hoping to buy the new Macbook Pro when it comes out. I was literally taking notes on this video.... right up until the moment you said "there's one type of person who shouldn't buy Apple Care". I live in the UK.... and you've just saved me quite a bit of cash. Many thanks!
M Malone Same here. Since AppleCare (as opposed to AppleCare+) doesn't cover accidental damage, you basically have the same coverage with and without AppleCare in the UK. Now, if AppleCare+ was available for laptops I would consider it, especially since the removal of MagSafe is an accident waiting to happen, but since that's not the case I'd rather save the money..
Just wanted to say thank you, I have just bought my first Mac , i've always had Dell or HP , I am age 61 and the first few hours I was on this Mac air I didn't think I could get used to it but I watched several of your videos and now I LOVE IT ..thanks
That FedEX (not fedex here in Germany) pickup thing was something the phone support mentioned once, but I did not get into detail, but that is actually pretty cool given the fact that I live in the western West of the West in Germany (near the border to France and Luxembourg) and every Apple store is like 350km away, at least! Thanks for the tip!
I recently brought a Apple macbook pro and it is my first ever macbook. I practically learned everything I know about my mac through you. Your videos has been enormously helpful making my transition from PC to mac smooth. Thank you so much for all you're class. I am a big fan... Also I currently live in UK and brought my pc via amazon. I soon plan to go back to Sri Lanka where I am from. I was wondering how will my UK consumer protection law you mentioned work if thats the case?
I purchased a early 2013 Macbook Pro used off of ebay that was less than a year old when I purchased it so I bought Apple Care for it. I have called Apple Tech Support countless times (usually a minor software issue) and they would help me fix it over the phone. Recently I had a problem with my battery life because (I think) I kept my MBP plugged in to often and Apple replaced my battery with a new one a no charge. The tech at the Apple store said it was a $400 charge for this repair without Apple Care. Nice! Thanks Apple
David I've been crazy busy working 7 days a week wince April so I havent been able to watch all your vids, but this is my first one back at watching and learning and ive gotta say.... thank you soooo much for doing what you do! Such fantastic and accurate information given, you are saving people so much time i'm sure of it. I often have purchase anxiety bc I don't mind paying premium dollar when its a get-what-you-pay-for scenario, but i'm cheap and a penny-pincher and i don't want to spend more than have to. I'm all about avoiding the stress of go cheap go broke(n) philosophy. Looking forward to more classes. Thank you
I enjoyed the apple care video, but was not able to locate the directions for how or where to find the contact information on items like the status of apple care on my computer you spoke about. Please let me know how this work. Thanks
I know it's not for everyone but, this new "subtitles" feature is, in my case ,a "life saver".Thank you SOOOmuch.oh and all the videos are massively welcome.
I’m thinking of buying a new Mac Pro and I was wondering if I should get apple care with it, I live in the UK 🇬🇧 so many thanks for the tips, love the channel
he's wrong, the consumer protection laws only come in to place if there is a pre existing condition. meaning that if there has been an issue within the first year which was fixed and it continues to happen after the first year the manufacturer has to keep fixing or replacing it. It doesn't mean you get a 6 year manufacturer guarantee
I have a 2015 Macbook Pro I got for graduation. I did not get apple care. I'm pretty good at keeping my devices in good condition, and the only time I had to take it to the genius bar, they just cleaned the connections and if fixed the screen issue, costing me nothing.
Alas, I bought it at Ldn Regent Store, had no idea... now they are asking for my card to 'freeze' £20 before posting a box to send my charger back to them. Any thoughts on this, team Tech Talk?
I am so glad to have gotten a warranty on my mac. Six months after getting it, the screen stopped turning on, so it had to get a normally hundred dollar repair, but it was free with the warranty.
i just had a problem with my macbook pro 13'' retina display, they said that the 'Logic Board' had to be replaced.. Thank God the warranty had a few days left. I bought AppleCare right After seeing the price of the 'Logic Board'
The consumer protection also applies in Norwegian. I bought my macbook pro qith retina last year with a friend and his had a power failure. He didn't buy an appl care and after diagnosis said said the fault is a power failure. This was coveres by the comser protection and didn't pay an øre for the repair.
Good advice. I've purchased several Apple re-furbished products and I've had no issues with them. I've also been using Apple products for 8 years. I purchased a brand new 5s iphone and 2 weeks later it fell in the pool and got water damaged (the home button stop functioning). Anyway I had no Apple Care on the product but I had a history of purchasing Apple products. I was nice about 'what can I do?' when I went into an Apple store. The sales person gave me a new phone in exchange for my water damaged one. Since then, I never buy any other phone or computing product.
I am in the UK and got the Apple Care , so I have the 6 years thing + the Apple care thing, I also got my Mac and Applecare on gold credit card. So does this mean my Macbook is super covered ?
David A. Cox good to know... encase shit happens... well I don't want it to happen, even if it gets sent t apple to be fixed... it would be a couple of days to a week , I won't have a computer...:p One of things i miss from having a PC is being able to fix something by one's self, which I am capable of doing. But its a sacrifice to make.. because I like how Apple systems work and run for my artwork.
David A. Cox Dave, that's really interesting. I never knew of the UK's electronics consumer policy! Anyone that owns an electronics business has a boat load of pressure to assure quality control in their manufacturing facilities.
LadyDanielle Zana I must say, thats really nice. Up until 3 years ago I never owned and Apple. I admit I'm certainly hooked now:) Love my iMac, iPad, and iPhones but I definitely bought the Apple Care for the iMac. However, I've been extremely lucky with all my electronics through the years. I've always gotten 7-8 years out of my computers. I just recently replaced a Denon receiver from the late 90's for a new one with obviously the most premium connectivity technology with a much smaller footprint. With the 6 yr protection it makes me wonder if that comes at a significantly higher initial purchase price in the UK compared to the initial purchase price when you first buy it new for example in the US? Still at the end of the day...it would be nice to have that "6 year consumer protection".
David A. Cox Just moved to the UK from Los Angeles and I always told my friends the same electronics are so much more expensive here due to the expensive xformers needed to step down the 240v power here (dunno where I got that from) but maybe it's actually this 6yr consumer policy coverage baked into their product pricing. Could that be it?
David, I love your classes. I have been with Apple since 1994 and am pretty knowledgeable, but you blow my doors off. Thanks for being here. Have they solved the beach ball of death issue in El Capitan? I have been hesitant to upgrade due to so many complaints. Have you covered that in a video?
Hi!! I'm from México. I love, really love your channel, your videos are amazing for me. I love when experts share information as complete and clearly as you guys do. Congrats!! Of course, I already subscribed yesterday and can't stop watching your videos about mac. Great job, keep on doing it... Thanks a lot!!!
What a great video. I'm looking to buy an Apple Watch series 2. The Apple store guy said it was a good idea to get the Apple care but I can't find any place that says what specifically they cover. Any thoughts?
When I purchased my Mac Mini I purchased Apple Care. Since you made this video Apple Care covers all my Apple devices. I currently have the Mac Mini, iPad Pro 12.9, an iPhone 7 Plus and a Apple Watch 2 Sport. Every device is covered.
hi David, I'm from New Zealand. I tried purchasing apple care through the link you provided from Amazon and it gives me an error message that they don't ship outside of US!? Any other options?
David, I bought a MacBook Pro without AppleCare a few months ago. I bought a time capsule refurbished on your recommendation a few days ago. It's coming in the mail right now. I talked to Apple support and this is what they told me. I can buy AppleCare any time as long as the Mac and time capsule are both still under warranty, and will be able to get the time capsule covered as well. I have to tie in the TC's serial number at the time that I register AppleCare, meaning that I can't get AppleCare first and then register the Time Capsule with it later. This is what apple support told me. Can you verify this? Thanks.
Hello, first of all, great job wit the videos, I really appreciate the free information! I have subscribed to your channel and will be watching any and all content you put out! I just got my first macbook pro (and mac) computer, I bought it refurbished online but not from the apple store, it is not apple certified but it is a really nice computer and very fast and it even came with the microsoft programs for apple. I was wondering if I should buy an apple care warranty. There is nothing wrong with the computer and I will take really good care of it, should I only get this warranty if I encounter and issue or is this something you recommend to have on the computers regardless of status?
Hi David, I know this upload is 2yrs old however, I just bought the latest release of the 15” MacBook Pro and am not sure if I should go with AppleCare. This is my first MacBook from Apple. I’ve only had the iPhones, iPads and watch. My other choice to AC is to put it on my insurance. I looked into $3,500 coverage with $100 deductible and it would cost me $17.48 monthly and the coverage covers theft, water, accidental damage etc. basically covers everything but does not offer phone support or the other type of tech support Apple does. In your best and honest opinion, where would I benefit most? Thank you for your time.
just followed AppleCare link for iMac link to Amz. New Version $399, Old Version $89. Apple Store $159- new version. I don't know the difference between new and old versions of apple care other than maybe the old only has a year or two left. Thought you should know
I know this is from last year but I've had several apple computers since 2011 when I bought my first which was the Macbook Air. I've never purchased Apple Care for anything I've bought. For one I don't think $99 is worth it when I've never had a problem with a product. We all know Apple has the best hardware in there products. It's one reason why I just about completely switched to Macs. I also like fixing it myself. If something happens by some chance than I have no problem trying to fix it myself. With the new products even though they solder most if not all components I know how to solder and simply like doing it myself. Especially when dealing with other people is typically not that great.
My iphone stopped working and it's 43 days after the warranty and they refused everything I was extremely nice to them spoke to them for over 2 and a half hours
Great suggestions, I'll keep them in mind. I have a question for you, Sir. I bought a 15" Mac 2015 and it should arrive on Tuesday, I didn't buy Apple care cause I run out of money. Will I be able to buy it in the later future or this has to be bought the same day you buy the Apple product?
My macbook air is in warranty and its logic board got changed yesterday and the warranty is till 28 november 2017.Can I ask them to replace my macbook as it had the issue?
A lot of good info in this video, thanks for sharing. I got my first macbook air about 6 months ago and you have helped me tremendously with you videos. I have subscribed to your channel and look forward to all your new videos.
I wish I Knew This Three Weeks Ago. I Have a 30days Old Macbook pro (mid-2015) showing question Mart Symbol anytime I power it on. Can I Still Buy Apple Care after it's Been Repaired . ..?
Apple Care - it covers the magsafe as well , so if anything happens to it u will get it replaced during the period of the Apple Care ... i was glad i got it, yeah it covered my airport extreme as well ... 1 more yr to go ...
I purchased applecare on the absolute last day of the first year of owning my macbook air and they included coverage not only for the MBA but the airport extreme I had purchased 6 months prior to buying the applecare +. Being an (homeschool) educator also helped with the price of all three. Something to keep in mind for potential buyers, educators and even homeschool educators who subscribe/follow TechTalk :)
+David A. Cox I bought AppleCare from B&H intended for my MacBookPro years ago & just found it (unopened) in my garage. Can we still use an old, unopened AppleCare (within the upgrading period) on the next Apple laptop we buy? It's too late for my MacBookPro now. LOVE ur guys' videos, David!! They've helped a lot. Gr8 info!!
hello sir, i am from india its almost 8 months i bought a macbook pro 13 early 2015 and in january i faced a headphone jack issue so had taken the computer in service care and they have changed whole logic board for my computer so is there still chances that something might again come with a trouble, i had bought macbook because i heard its reliable as compare with window laptops but that disappoints me after that.. so i need to ask how often mac crashes or still can put my faith over it?? and still am i eligible to buy apple care as my warranty is getting finished by mid july this year.
Yeah that's what I don't understand. It's like paying for something that might not happen and then having to pay more when it does. Long story short: Apple is not for those who do not have money to blow. Still a big fan. Thankful for their dedication to privacy. Thanks for clearing up the apple care system. I'm glad I just got mine fixed for free. For some reason one the genius asked me if i paid with my card as well. I wonder if that is why I wasn't charged. Not Amex tho.
two weeks ago my friend spilled ice coffee while using my mac, i immediately flipped the macbook and prevent the coffee to penetrate further. Then i put paper towel on the keyboard and let it dry for about two weeks, now the macbook seems to work.I went to apple store, they say the only way they fix it is to replace everything inside and it cost 1210 usd to do the repair. I didn't agree to do the repair because it is too much money, any advice of what i should do next? it is a mid 2014 macbookpro 15inch. The only problems i see is all the key is sticky and sometimes stuck after clicking.
I just purchased AppleCare for $350 a week ago from the dealer. But I just checked the price on Amazon, which is $299, does it also work for 15 inches Retina display?
Hey man nice video, but also remember that apple care at the apple store is 30% off for students, making it around 180 dollars or 60 dollars a year. This might be a lot better for other people because its cheaper, and you don't have to pay it in full.
Thank you so much for the tip about UK consumers, I forgot about the 6 year thing! Does this mean that an iPhone 5 that was bought about 2 years ago, and just completely crashed on me, would be able to be renewed for free because it's covered under the 6 year protection law?
Hi David My name is Oscar and i found your website and subscribed to at the time i didn't have a mac until recently i got a mac mini i wanted to teach myself to use the mac OS befor i spend $1,000.00 on a new macbook air but anyways to make this short watching your videos on youtube is making it so easy and fast to get the best out of my mac mini Thank you very much Oscar Zarate
If i buy it (Applecare plus) along with the phone in Canada and I would be using it here in India, in case any damage or software issue do I get assistance from Indian authorized apple resellers? Or is it only restricted in the country where it is bought.?
David I like your stuff generally but why so long to get started? Nearly 2 minutes of crust before we get anywhere near the pie. Turn-off if ever there was one.
I’ve been a technical support representative for 10 years and some change. My best bit of advice to add would be, be nice. Sometimes people do bad things and treat you poorly. Try and be open minded when you speak to a new person about an ongoing issue. There are always bad apples in the bunch. Try and be open minded enough to give a good person the opportunity to help you.
I bought a 2ghz intel core 2 duo white macbook in nov 2008. Never got the warranty and I'v never needed it. Well, except for when I was migrating from my old win 98 campaq the day I got it lol. It only covers internal manufacturer defects so really the only thing that's worth it about it is the phone support and fast and free shipping. Besides that it's like any other limited warranty. I can actually still get support for at least the OS too since I upgraded to OSX Lion. They sometimes seem to have a problem identifying wether I'm calling about my actual mac or OSX Lion so I have to make crystal clear to them or else they'll give me that "your mac is vintage" bullshit lol.
I live in Thailand but I purchased my 2017 imac with my UK Platinum card debited in GBP Sterling & my Mac was shipped from Apple Shanghai to Thailand. Do I get the same UK 6 year cover I wonder..
Hi David just watching this vid love the apple care shortcut number 1800 but I am from Australia what that shortcut number in Australia?? Thanks hope you can help
I just purchase my applecare today. I learn my lesson from my last mbp and I paid a lot of money to repair gpu issue. Luckily Apple gave me brand new rmbp after so many repairs and today I purchase AppleCare. Apple refunded my money after my macbook pro model was recall for gpu issue.
So a while ago, (before the ipod touch 6th gen was out) a friend and mine took in his shattered ipod touch 4th Gen to get it replaced. They said they no longer fix the 4th Gen, so instead, they gave him a 5th gen, absolutely free of charge. Is this standard procedure in any way for Apple? Thanks, I would love if you responded! And great video by the way, VERY helpful!
sross002 It would only be a good idea if the Time Capsule is the same generation as the current one. The fact that it has ac wireless makes all the difference.
Hi do you know if what you said about amex paying for the repair will be the same for the iphone? Also i use a chase freedom card and both amex and chase provide right about the same benefits with regards to extended warranties. Because im debating on whether i should get applecare or not. Hope you can help me put on this one
I would like to share an incident with you regarding when you said, don't be angry with them and they might help you. My son dropped my 15 inch MacBook Pro after it was purchased a week ago. The screen assembly was completely bent and the laptop couldn't close. I went to the Apple store, talked to one of them nicely and said that it was a brand new $3000 computer and I requested them to do something about it. The guy completely replaced the screen, didn't charge me anything and it was written on the bill, the cost was $800, amount charged to the customer was $0 (a special one time courtesy to the customer by Apple Care). It happened in Ottawa, Canada.
💻💻I have a MacBook Air and for some reason it will just randomly have the spinning lollipop. It just seems odd because I have never had this issue before until it started happen sing about a month ago. David do u know what this is??
Hello David! I am a new mac air user for about 6 months and I just had this crazy storage problem. A few minutes ago I have free storage for about 15GB then in less than 5 mins it turned out to be 1.something GB. Upon checking all my files got duplicated and I cannot even access the trash bin to remove the duplicated files. These events keep on repeating for about 30 mins until I decided to contact Apple for support in Apple. With this note apple didnt respond to me yet since my telephone support is not available (Havnt purchased the Apple care yet because theres no availability both in the website in and Apple stores in my country) I am living in the Philippines, what will you suggest for this misfortune? I tried restarting my computer and now it works just fine (although I keep on checking my disk utility every 5 mins coz it might shoot up again).
There is something really - really, really - odd with the Apple Care link you listed that goes to Amazon: the price for the iMac is great ($139.); however, the price for the 15" MacBook Pro is exorbitant ($334.32).
I will let David verify this, but my guess is that laptops are much more prone to needing repair than a desktop, hence the higher price. But I'm not the expert on that to be sure.
Hi ! i recently i bought the Apple Care for Mac and they just gave me that little box and took my serial number and they told me i don't have to do anything else. But i wanna know how i know that it is all set up on my Mac
![CAMPปลิ้น | EP.82[2/2] เมาท์มอยกับ 3 สาวเพื่อนซี้ ที่พร้อมขยี้พ่อหมีได้ทุกเมื่อ](http://i.ytimg.com/vi/Wwn7WnylNtQ/mqdefault.jpg)
Thanks for the be nice tip.. I took my iphone 6 plus in for an issue I couldn't replicate. So I was just nice to the guy, and showed him that I have 26 Apple devices registered (iDevices, iWatch and various MacBooks). and he said ya know I can just get you a new phone if you want. I quickly agreed. They didn't have any 128 Gig refurbs in the store so they gave me a brand new one out of the box. Thanks for the Tip David!!!!!!!
I watch your videos religiously, as I'm hoping to buy the new Macbook Pro when it comes out. I was literally taking notes on this video.... right up until the moment you said "there's one type of person who shouldn't buy Apple Care". I live in the UK.... and you've just saved me quite a bit of cash. Many thanks!
M Malone Same here. Since AppleCare (as opposed to AppleCare+) doesn't cover accidental damage, you basically have the same coverage with and without AppleCare in the UK. Now, if AppleCare+ was available for laptops I would consider it, especially since the removal of MagSafe is an accident waiting to happen, but since that's not the case I'd rather save the money..
Just wanted to say thank you, I have just bought my first Mac , i've always had Dell or HP , I am age 61 and the first few hours I was on this Mac air I didn't think I could get used to it but I watched several of your videos and now I LOVE IT ..thanks
That FedEX (not fedex here in Germany) pickup thing was something the phone support mentioned once, but I did not get into detail, but that is actually pretty cool given the fact that I live in the western West of the West in Germany (near the border to France and Luxembourg) and every Apple store is like 350km away, at least! Thanks for the tip!
I recently brought a Apple macbook pro and it is my first ever macbook. I practically learned everything I know about my mac through you. Your videos has been enormously helpful making my transition from PC to mac smooth. Thank you so much for all you're class. I am a big fan...
Also I currently live in UK and brought my pc via amazon. I soon plan to go back to Sri Lanka where I am from. I was wondering how will my UK consumer protection law you mentioned work if thats the case?
I purchased a early 2013 Macbook Pro used off of ebay that was less than a year old when I purchased it so I bought Apple Care for it. I have called Apple Tech Support countless times (usually a minor software issue) and they would help me fix it over the phone. Recently I had a problem with my battery life because (I think) I kept my MBP plugged in to often and Apple replaced my battery with a new one a no charge. The tech at the Apple store said it was a $400 charge for this repair without Apple Care. Nice! Thanks Apple
David I've been crazy busy working 7 days a week wince April so I havent been able to watch all your vids, but this is my first one back at watching and learning and ive gotta say....
thank you soooo much for doing what you do! Such fantastic and accurate information given, you are saving people so much time i'm sure of it. I often have purchase anxiety bc I don't mind paying premium dollar when its a get-what-you-pay-for scenario, but i'm cheap and a penny-pincher and i don't want to spend more than have to. I'm all about avoiding the stress of go cheap go broke(n) philosophy.
Looking forward to more classes. Thank you
You need to make an update of this video because I have Apple Care + with my iPhone 6S Plus and they include 2 damages with no cost.
Really helpful video. Im about to purchase a macbook pro so REALLY awesome video! thumbs up!
I enjoyed the apple care video, but was not able to locate the directions for how or where to find the contact information on items like the status of apple care on my computer you spoke about.
Please let me know how this work.
Thanks
Great review, recommendation, especially, for the MacbookMacbooks...
I know it's not for everyone but, this new "subtitles" feature is, in my case ,a "life saver".Thank you SOOOmuch.oh and all the videos are massively welcome.
I’m thinking of buying a new Mac Pro and I was wondering if I should get apple care with it, I live in the UK 🇬🇧 so many thanks for the tips, love the channel
he's wrong, the consumer protection laws only come in to place if there is a pre existing condition. meaning that if there has been an issue within the first year which was fixed and it continues to happen after the first year the manufacturer has to keep fixing or replacing it. It doesn't mean you get a 6 year manufacturer guarantee
I have a 2015 Macbook Pro I got for graduation. I did not get apple care. I'm pretty good at keeping my devices in good condition, and the only time I had to take it to the genius bar, they just cleaned the connections and if fixed the screen issue, costing me nothing.
Alas, I bought it at Ldn Regent Store, had no idea... now they are asking for my card to 'freeze' £20 before posting a box to send my charger back to them. Any thoughts on this, team Tech Talk?
I am so glad to have gotten a warranty on my mac. Six months after getting it, the screen stopped turning on, so it had to get a normally hundred dollar repair, but it was free with the warranty.
i just had a problem with my macbook pro 13'' retina display, they said that the 'Logic Board' had to be replaced.. Thank God the warranty had a few days left. I bought AppleCare right After seeing the price of the 'Logic Board'
have you heard of shaikh Abdullah alHumaid?
The consumer protection also applies in Norwegian. I bought my macbook pro qith retina last year with a friend and his had a power failure. He didn't buy an appl care and after diagnosis said said the fault is a power failure. This was coveres by the comser protection and didn't pay an øre for the repair.
*Norway.
Good advice. I've purchased several Apple re-furbished products and I've had no issues with them. I've also been using Apple products for 8 years. I purchased a brand new 5s iphone and 2 weeks later it fell in the pool and got water damaged (the home button stop functioning). Anyway I had no Apple Care on the product but I had a history of purchasing Apple products. I was nice about 'what can I do?' when I went into an Apple store. The sales person gave me a new phone in exchange for my water damaged one. Since then, I never buy any other phone or computing product.
Where are the links you discuss in your video to buy a refurbished ipad? Thank you.
David, Does the AMX Gold Card do the same thing as the Platinum as far as insurance goes?
I am in the UK and got the Apple Care , so I have the 6 years thing + the Apple care thing, I also got my Mac and Applecare on gold credit card. So does this mean my Macbook is super covered ?
Super oober covered
David A. Cox good to know... encase shit happens... well I don't want it to happen, even if it gets sent t apple to be fixed... it would be a couple of days to a week , I won't have a computer...:p One of things i miss from having a PC is being able to fix something by one's self, which I am capable of doing. But its a sacrifice to make.. because I like how Apple systems work and run for my artwork.
David A. Cox Dave, that's really interesting. I never knew of the UK's electronics consumer policy! Anyone that owns an electronics business has a boat load of pressure to assure quality control in their manufacturing facilities.
LadyDanielle Zana I must say, thats really nice. Up until 3 years ago I never owned and Apple. I admit I'm certainly hooked now:) Love my iMac, iPad, and iPhones but I definitely bought the Apple Care for the iMac. However, I've been extremely lucky with all my electronics through the years. I've always gotten 7-8 years out of my computers. I just recently replaced a Denon receiver from the late 90's for a new one with obviously the most premium connectivity technology with a much smaller footprint. With the 6 yr protection it makes me wonder if that comes at a significantly higher initial purchase price in the UK compared to the initial purchase price when you first buy it new for example in the US? Still at the end of the day...it would be nice to have that "6 year consumer protection".
David A. Cox Just moved to the UK from Los Angeles and I always told my friends the same electronics are so much more expensive here due to the expensive xformers needed to step down the 240v power here (dunno where I got that from) but maybe it's actually this 6yr consumer policy coverage baked into their product pricing. Could that be it?
Thank you for the video and your Support I currently work for Apple Care. A couple things you left out but great job!!!
Great info, David! I hope I never need to use it, but it's nice to have if needed. Thanks..
Hold on... the UK has a 6 year mandatory protection? I'm moving to the UK.
David, I love your classes. I have been with Apple since 1994 and am pretty knowledgeable, but you blow my doors off. Thanks for being here. Have they solved the beach ball of death issue in El Capitan? I have been hesitant to upgrade due to so many complaints. Have you covered that in a video?
Wow, this vid is a gold mine! Bravo and thank you, very valuable information.
Hi!! I'm from México. I love, really love your channel, your videos are amazing for me. I love when experts share information as complete and clearly as you guys do. Congrats!! Of course, I already subscribed yesterday and can't stop watching your videos about mac. Great job, keep on doing it... Thanks a lot!!!
What a great video. I'm looking to buy an Apple Watch series 2. The Apple store guy said it was a good idea to get the Apple care but I can't find any place that says what specifically they cover. Any thoughts?
When I purchased my Mac Mini I purchased Apple Care. Since you made this video Apple Care covers all my Apple devices. I currently have the Mac Mini, iPad Pro 12.9, an iPhone 7 Plus and a Apple Watch 2 Sport. Every device is covered.
Haha I'm from the UK and I just bought a MBPr 15". I thought I needed apple care but I guess I don't now :D thanks David
+Roman. im sure it costs £720k
I've put in a job application for Apple Care at Apple. Interestingly I came across your video.
Always helpful information! When I next need a new computer I will bear your hints in mind! Thanks!
Great tips as always David. I just purchased Apple Care through your Amazon link!
Jay Malone Love it! What’s the Apple Care link on Amazon? Thanks! 🙏🏼
hi David, I'm from New Zealand. I tried purchasing apple care through the link you provided from Amazon and it gives me an error message that they don't ship outside of US!? Any other options?
David, I bought a MacBook Pro without AppleCare a few months ago. I bought a time capsule refurbished on your recommendation a few days ago. It's coming in the mail right now. I talked to Apple support and this is what they told me.
I can buy AppleCare any time as long as the Mac and time capsule are both still under warranty, and will be able to get the time capsule covered as well. I have to tie in the TC's serial number at the time that I register AppleCare, meaning that I can't get AppleCare first and then register the Time Capsule with it later. This is what apple support told me.
Can you verify this? Thanks.
Hello, first of all, great job wit the videos, I really appreciate the free information! I have subscribed to your channel and will be watching any and all content you put out! I just got my first macbook pro (and mac) computer, I bought it refurbished online but not from the apple store, it is not apple certified but it is a really nice computer and very fast and it even came with the microsoft programs for apple. I was wondering if I should buy an apple care warranty. There is nothing wrong with the computer and I will take really good care of it, should I only get this warranty if I encounter and issue or is this something you recommend to have on the computers regardless of status?
Hi David, I know this upload is 2yrs old however, I just bought the latest release of the 15” MacBook Pro and am not sure if I should go with AppleCare. This is my first MacBook from Apple. I’ve only had the iPhones, iPads and watch. My other choice to AC is to put it on my insurance. I looked into $3,500 coverage with $100 deductible and it would cost me $17.48 monthly and the coverage covers theft, water, accidental damage etc. basically covers everything but does not offer phone support or the other type of tech support Apple does. In your best and honest opinion, where would I benefit most? Thank you for your time.
just followed AppleCare link for iMac link to Amz. New Version $399, Old Version $89. Apple Store $159- new version. I don't know the difference between new and old versions of apple care other than maybe the old only has a year or two left. Thought you should know
i don't get the platinum credit card thing... Lot of missing details in that example, I think.
I know this is from last year but I've had several apple computers since 2011 when I bought my first which was the Macbook Air. I've never purchased Apple Care for anything I've bought. For one I don't think $99 is worth it when I've never had a problem with a product. We all know Apple has the best hardware in there products. It's one reason why I just about completely switched to Macs. I also like fixing it myself. If something happens by some chance than I have no problem trying to fix it myself. With the new products even though they solder most if not all components I know how to solder and simply like doing it myself. Especially when dealing with other people is typically not that great.
My iphone stopped working and it's 43 days after the warranty and they refused everything I was extremely nice to them spoke to them for over 2 and a half hours
I am more confuse :c should I purchase applecare? I am planning to get the MacBook Pro 15, I live outside the USA .
Great suggestions, I'll keep them in mind. I have a question for you, Sir. I bought a 15" Mac 2015 and it should arrive on Tuesday, I didn't buy Apple care cause I run out of money. Will I be able to buy it in the later future or this has to be bought the same day you buy the Apple product?
Up to the day before your one year mark from the original purchase date. Call AppleCare and you can buy it directly from them as well.
My macbook air is in warranty and its logic board got changed yesterday and the warranty is till 28 november 2017.Can I ask them to replace my macbook as it had the issue?
A lot of good info in this video, thanks for sharing. I got my first macbook air about 6 months ago and you have helped me tremendously with you videos. I have subscribed to your channel and look forward to all your new videos.
Thank you I love your videos new to Mac and I learn so much so far 😊
Thanks for the tips! Looking at getting a refurbished imac from apple soon, these will be helpful in the future :)
I purchased my Mac Book Pro in March of 2014, what are my options for Apple Care?
I wish I Knew This Three Weeks Ago.
I Have a 30days Old Macbook pro (mid-2015) showing question Mart Symbol anytime I power it on.
Can I Still Buy Apple Care after it's Been Repaired . ..?
Spot one about various other extended warranty Companies, even USAA has one they contract out to. Square Trade is owned by Allstate.
Apple Care - it covers the magsafe as well , so if anything happens to it u will get it replaced during the period of the Apple Care ... i was glad i got it, yeah it covered my airport extreme as well ... 1 more yr to go ...
Happened to just purchase an Apple laptop with Apple Care, I'm glad I stumbled across this video!
I purchased applecare on the absolute last day of the first year of owning my macbook air and they included coverage not only for the MBA but the airport extreme I had purchased 6 months prior to buying the applecare +. Being an (homeschool) educator also helped with the price of all three. Something to keep in mind for potential buyers, educators and even homeschool educators who subscribe/follow TechTalk :)
what if i was in the UK and i happened to buy a Mac Book pro? does that entitle me to the benefit?
+David A. Cox I bought AppleCare from B&H intended for my MacBookPro years ago & just found it (unopened) in my garage. Can we still use an old, unopened AppleCare (within the upgrading period) on the next Apple laptop we buy? It's too late for my MacBookPro now. LOVE ur guys' videos, David!! They've helped a lot. Gr8 info!!
hello sir, i am from india its almost 8 months i bought a macbook pro 13 early 2015 and in january i faced a headphone jack issue so had taken the computer in service care and they have changed whole logic board for my computer so is there still chances that something might again come with a trouble, i had bought macbook because i heard its reliable as compare with window laptops but that disappoints me after that.. so i need to ask how often mac crashes or still can put my faith over it?? and still am i eligible to buy apple care as my warranty is getting finished by mid july this year.
Yeah that's what I don't understand. It's like paying for something that might not happen and then having to pay more when it does. Long story short: Apple is not for those who do not have money to blow. Still a big fan. Thankful for their dedication to privacy. Thanks for clearing up the apple care system. I'm glad I just got mine fixed for free. For some reason one the genius asked me if i paid with my card as well. I wonder if that is why I wasn't charged. Not Amex tho.
two weeks ago my friend spilled ice coffee while using my mac, i immediately flipped the macbook and prevent the coffee to penetrate further. Then i put paper towel on the keyboard and let it dry for about two weeks, now the macbook seems to work.I went to apple store, they say the only way they fix it is to replace everything inside and it cost 1210 usd to do the repair. I didn't agree to do the repair because it is too much money, any advice of what i should do next? it is a mid 2014 macbookpro 15inch. The only problems i see is all the key is sticky and sometimes stuck after clicking.
Another Awesome video. Very informative! I tell all my family & friends about this AMAZING channel!
I just purchased AppleCare for $350 a week ago from the dealer. But I just checked the price on Amazon, which is $299, does it also work for 15 inches Retina display?
I was very lucky, the used the code procedure with my MacBook Pro, I'm so happy with their support !
Hey man nice video, but also remember that apple care at the apple store is 30% off for students, making it around 180 dollars or 60 dollars a year. This might be a lot better for other people because its cheaper, and you don't have to pay it in full.
David, I really appreciate your videos and knowledge that you share. Cannot begin to tell you what a help you've been!
Yay I live in the UK - good to know, I've got many Apple devices and no apple care so thanks for the info 😀😀😀
Thank you so much for the tip about UK consumers, I forgot about the 6 year thing! Does this mean that an iPhone 5 that was bought about 2 years ago, and just completely crashed on me, would be able to be renewed for free because it's covered under the 6 year protection law?
Hi David
My name is Oscar and i found your website and subscribed to at the time i didn't have a mac until recently i got a mac mini i wanted to teach myself to use the mac OS befor i spend $1,000.00 on a new macbook air but anyways to make this short watching your videos on youtube is making it so easy and fast to get the best out of my mac mini
Thank you very much
Oscar Zarate
thank you for your unique insights and all the other classes
Holy crap. You're a lifesaver, Dave.
I’ve had an Apple Watch for 2.5 years. My watch is fine but has scratches. What can I say to apple on phone to get free replacement.
If i buy it (Applecare plus) along with the phone in Canada and I would be using it here in India, in case any damage or software issue do I get assistance from Indian authorized apple resellers? Or is it only restricted in the country where it is bought.?
i bought m1 air but i spilled tea but it still works fine but i have apple care. Any idea how to convince them to check if it's fine or not
David I like your stuff generally but why so long to get started? Nearly 2 minutes of crust before we get anywhere near the pie. Turn-off if ever there was one.
I’ve been a technical support representative for 10 years and some change. My best bit of advice to add would be, be nice. Sometimes people do bad things and treat you poorly. Try and be open minded when you speak to a new person about an ongoing issue. There are always bad apples in the bunch. Try and be open minded enough to give a good person the opportunity to help you.
Hey David, I was wondering if these discounts apply to the new Macbook 12 inch ?
I bought a 2ghz intel core 2 duo white macbook in nov 2008. Never got the warranty and I'v never needed it. Well, except for when I was migrating from my old win 98 campaq the day I got it lol. It only covers internal manufacturer defects so really the only thing that's worth it about it is the phone support and fast and free shipping. Besides that it's like any other limited warranty. I can actually still get support for at least the OS too since I upgraded to OSX Lion. They sometimes seem to have a problem identifying wether I'm calling about my actual mac or OSX Lion so I have to make crystal clear to them or else they'll give me that "your mac is vintage" bullshit lol.
I live in Thailand but I purchased my 2017 imac with my UK Platinum card debited in GBP Sterling & my Mac was shipped from Apple Shanghai to Thailand. Do I get the same UK 6 year cover I wonder..
By far, your videos are very helpful. Thanks David!
I thought that it was awesome how you went the extra mile to help that kid replace his MBP.
What a life saver that was !
Hi David just watching this vid love the apple care shortcut number 1800 but I am from Australia what that shortcut number in Australia?? Thanks hope you can help
I just purchase my applecare today. I learn my lesson from my last mbp and I paid a lot of money to repair gpu issue. Luckily Apple gave me brand new rmbp after so many repairs and today I purchase AppleCare. Apple refunded my money after my macbook pro model was recall for gpu issue.
So a while ago, (before the ipod touch 6th gen was out) a friend and mine took in his shattered ipod touch 4th Gen to get it replaced. They said they no longer fix the 4th Gen, so instead, they gave him a 5th gen, absolutely free of charge. Is this standard procedure in any way for Apple? Thanks, I would love if you responded! And great video by the way, VERY helpful!
And he didn't even have apple care. His warranty probably expired as well.
Thanks, David! your video was very informative and I can tell you know what you're talking about lol
Would you buy a refurbished Time Capsule from Apple as well? They are $100 cheaper.
sross002 It would only be a good idea if the Time Capsule is the same generation as the current one. The fact that it has ac wireless makes all the difference.
Thanks for another great video full of handy tips David.
i've learned a lot from you about mac thanks!
My dog chewed one of my brand new airpods 3 generation. Any recommendations?
Hi do you know if what you said about amex paying for the repair will be the same for the iphone? Also i use a chase freedom card and both amex and chase provide right about the same benefits with regards to extended warranties. Because im debating on whether i should get applecare or not. Hope you can help me put on this one
Does apple have international warranty ...i bought a macbook pro 13inch late 2015 in malaysia and i will in india....does it cover
I would like to share an incident with you regarding when you said, don't be angry with them and they might help you. My son dropped my 15 inch MacBook Pro after it was purchased a week ago. The screen assembly was completely bent and the laptop couldn't close. I went to the Apple store, talked to one of them nicely and said that it was a brand new $3000 computer and I requested them to do something about it. The guy completely replaced the screen, didn't charge me anything and it was written on the bill, the cost was $800, amount charged to the customer was $0 (a special one time courtesy to the customer by Apple Care). It happened in Ottawa, Canada.
I'm in India, i bought an iPhone 7 plus in Dubai. can i buy the apple care in India?......will i get apple care coverage like international warrenty
What kind of credit card do you have to have? Cuz I recently got my laptop soaked and I have Apple care but they said it was ganna cost me 900$
💻💻I have a MacBook Air and for some reason it will just randomly have the spinning lollipop. It just seems odd because I have never had this issue before until it started happen sing about a month ago. David do u know what this is??
Does the Mail in option apply to international customers who don't have an apple store in their country?
let me get this straight, so the credit card company paid for the the new Mac, not apple, is that correct?
Hi thanks for the information love your video 👍
Hello David! I am a new mac air user for about 6 months and I just had this crazy storage problem. A few minutes ago I have free storage for about 15GB then in less than 5 mins it turned out to be 1.something GB. Upon checking all my files got duplicated and I cannot even access the trash bin to remove the duplicated files. These events keep on repeating for about 30 mins until I decided to contact Apple for support in Apple. With this note apple didnt respond to me yet since my telephone support is not available (Havnt purchased the Apple care yet because theres no availability both in the website in and Apple stores in my country) I am living in the Philippines, what will you suggest for this misfortune? I tried restarting my computer and now it works just fine (although I keep on checking my disk utility every 5 mins coz it might shoot up again).
There is something really - really, really - odd with the Apple Care link you listed that goes to Amazon: the price for the iMac is great ($139.); however, the price for the 15" MacBook Pro is exorbitant ($334.32).
I will let David verify this, but my guess is that laptops are much more prone to needing repair than a desktop, hence the higher price. But I'm not the expert on that to be sure.
Great tips! Thanks for the links. Very Helpful :)
Hi ! i recently i bought the Apple Care for Mac and they just gave me that little box and took my serial number and they told me i don't have to do anything else. But i wanna know how i know that it is all set up on my Mac
I just bought a pair of AirPods and it’s not letting me update my purchase date so I can put AppleCare on it
Applecare for the Mac Mini is $99 from Apple, your link to Amazon is $105.10. i bought Applecare for my 2014 Mini on eBay for $70