OMG!!! I called the dealership, and explained my case and they said I may need to replace the whole unit $1000! I stumbled into your video, and it was spot on! Every symptom was exact! I followed your instructions and PROBLEM RESOLVED!! I don't know how to thank you!!!!!
This saved me in my 2019 equinox today. Same situation but we caught it before the battery died. Pulled out the fuse (had to look up where the fuse was for radio), turned the car on and pressed the radio power button a few times w fuse out, turned car off and waited 5 min, turn on again w no fuse, turn off for a second, put fuse in, success!!! Saved us a trip to the dealership and saved my parents anniversary lunch. Thank you!!!
I have a 2014 Chevy Cruze and I had the same problem. I followed Matt's steps and it really solved the problem. Now if they could recall this car because of the Trax-stability issue I keep having on this car.
Check the GM website AND the NHTSA site and check by your VIN number also call dealership and have them check your mileage vs. VIN number. The " site " said nope but the dealership fixed a $6,000.00 Tramsmisdion for FREE. Good luck. 👍
I know this video is 3 years old, but I tried it the other day and it worked! You’re awesome! Curious to know if anyone found out why this happens? Good to know that after a year for you it never happened again!
I TRIED THIS ON MY 2017 GMC TERRAIN LITERALLY ABOUT 10 MIN AGO, HAD TO GET MY TRUCK JUMPED YESTERDAY...RADIO, TURN SIGNAL SOUND WENT OUT ALONG WITH THE LIGHTS ON THE BUTTONS TO CONTROL THE RADIO...FOLLOWED HIS DIRECTIONS AND EVERYTHING WENT BACK TO NORMAL...THANKS A BUNCH FOR YOUR VIDEO, YOU SAVED ALOOOOOOTTT OF PEOPLE FROM HAVING A HUGE HEADACHE & REPAIR BILL!!!!
Had the same problem, my radio/display would also stay on so id just keep it off and play music on my phone. Just took my car to change the water outlet and got it back with the screen black after they reset the computer. This worked! Thank you so much for the video!!
Omg! This really works! I'm over the moon! I have a 15 cruze and my battery died after leaving the key in. I got a jump and the screen went blank and radio didn't work not the signal ticker! Now everything is working! Thank you so much! Xoxo
I own a 2011 cruze and had the same problem. One morning I tried to open the car doors via remote but it didn't open. Car also didn't start(after getting in with the actual key). So I thought that my battery was dead and replaced it.(Couldnt guess that the stupid radio problem was related to the battery) After that I have seen your video. Now, I did as instructed and everything works beautifully now. Saved my radio cost free! Thank you very, very much
OMFG THANK you so friggin much! i just had a mini heart attack about my cruze doing this and did not feel like dealing with another chevy cruze issue. Im so glad i stumbled across your video!!
Another Chevy Cruze issue is spot on. Too many to even mention. I have almost 79k miles and I’m ready to get another vehicle soon. I cannot take all of these gm issues. I recall the Malibu had various issues, too. I’m buying foreign next time.
Update: This worked great the first time but the next time I got in my car, the issue came back... IT WORKED! OH MY GOSH! THANK YOU SO MUCH! I had this same issue with my 2013 Malibu and I followed you video to fix it and it worked!!! Thank you so much! You saved me so much hassle and money with the dealership!!! I am so pumped!
This worked for me for 2 weeks! Had all of these symptoms plus my back up camera wasn’t working. Bluetooth wouldn’t connect. I wound up needing to replace my battery. I recommend getting the battery checked if you start seeing these symptoms. Might save you from being stranded somewhere.
Thank you for sharing!!! Years later and it still works, tried this on my 2017 Chevy Equinox after getting a jumpstart radio/display was black. Tried fuse 15 (display fuse) like a forum suggested and nothing. Came across your video, it worked like a charm. Yeeesss back in business.
i tried it exactly how you said to do and it worked great got my screen and radio back, i drive for Uber/ Lyft and for two days i was with out a radio, not fun lol Thank's Matt for this video ...
I just bought a 2016 cruze a few months ago and the radio started malfunction while in traffic and turned off/wouldn't turn back on, and this worked like a charm, thank you so much.
thank you for posting this I had just changed my battery and was already pissed lol and my radio quit working and found your video and mine is working now.
This just happened to me, exactly how you described with the same syptoms. Thank you so much for the video! It came back on, hopefully it doesnt happen again. 2014 cruze 117000 miles.
Thanks for posting this. I had every issue you listed happen to me right before a cold front that drained my battery. Can't wait to give this a try when I get back to my car.
This saved me hundreds, my car kept dying after sitting only for a day. I called dealership and they said just to look at it was gonna 100, not including what they would charge to fix the issue.
Nice! Worked for me too. Thanks for the tip! My car is at 23K miles, but I've had it over 3 years so it's outside warranty. Apparently, this issue is pretty common. GM keeps sending me a recall notice to change the ignition key (which I actually like the ignition key since all the buttons are on it)- they should really be forced to issue a recall on this electrical issue instead... Thanks again!
Matt Wallace where is the display fuse? My radio and blinker works, but while driving the lights on my radio will go off completely and the music will go off and everything goes black.
Thank you sooo much.. somehow my fuses were originally put in the wrong spot but once I saw your video I saw where they should be placed.. my radio is back working.!!!
@MattWallace I could kiss you right now. Thank you so much. I'm bringing my car into sell tomorrow and was freaking out. What I've noticed watching other videos is if something goes wrong with your battery thi will happen. You're the only one who came up with an easy and safe fix. Thank you Thank you Thank you
I hv to say thank u... I had this issue with car radio blinkers blacking out not functioning.. This tip helped and resoveled issue. I don't no if it's a temp fix.. But I'm so grateful it worked thank i
Saved me about $100 today! Almost got talked into paying for "diagnostic" by the dealer, not including "parts"!! Thank you!! Family used to work for GM. Yeah, "Thanks GM." NOT!
Thank you so much dude, worked for my 2016 Chevy Cruze. my issue was caused after I needed a boost I'm not sure why the battery died but probably the same reason as you.
You vid is still kicking ass!!! Fixed my 12 Sonic with a vanilla radio. And I thought it had to do with anti-theft. I mean who wants to steal that? Thanks much!!!
I have a 16 Malibu and a couple of times in the year since I've had my car the screen would freeze while a song is playing. Eventually the screen would go black but then it would reboot itself. I went to Chevy today and they told me if it doesn't happen that much then there's no cause for concern. He also mentioned that it may be a software update issue. Feel free to reply if you have any thoughts. reason I don't want to mess with the fuse cause I really don't want to mess anything up.
loreanbaltz what's your status mines doing that as well when I hit a bump the power to my drive shaft just shuts off for a few seconds and returns to normal and a bunch of service stabilitrac and service traction control and tells me to open and close the driver side window
THANK YOU!!! It looked like my fuse has a little build up and may need cleaning at some point. This fixed it for now!!! Used this for a 2012 Buick Verano.
Knock on wood so far so good your trick worked for mine don't mind has been really good to me just started doing it at 348.000km if it wasn't for the fact that I am a mechanic this car would not have made it to this and it's still going right now works good and it's the base model LS 1.8L
I just checked mine luckily it was the 7.5 amp fuse just under the radio one and it is the display head unit fuse. My screen was black sound still good and turn signals now it all works again!
Thank You. Worked for me. Strange backup camera and turn signal function before reset. I believe the issue is related to a weak battery. The car starts fine, but the voltage drops low enough while cranking that radio has a start up error.
Freaking thank you so much. Bought one literally yesterday and this happened tonight. I took out fuse and waited maybe 2 mins (I’m impatient and was slightly triggered bc I just got it 🤦🏻♀️😂) but I restarted after the two mins and it came back on as well.
Does this work for 2015 Chevrolet Spark ?? Just had TRANSMISSION Recall addressed ( fixed for free ) and now I speak to Service depart?enter who said " oh the high heat makes the radio & myLink go out " ..... would have been nice to know that before they "fixed " the Transmission and updated the Software.
You can give it a shot, the worst that should happen is that you have to reset your clock and presets. If it doesn’t work I would go complain to the dealership and demand them fix it or replace the radio (ask for a manager). The issue started after your car was left in their care. Good Luck!
I tried the fuse thing, but didnt work. So, I disconnected the battery for about 5 minutes and restarted the car, now it works....for now. WIll repost back if it quits again. Thanks
It worked for me!! I got my display back! Thank you!! How did you figure this out? Only I pulled the fuse for the display (not the radio). Awesome!!!!!!
i’m having this issue. my radio and everything works but the display and rear camera is just pitch black. doesn’t turn on or anything but the radio is still on. i tried this method but didn’t work out for me. fuse isn’t blown so idk what to do!
Hello, i just followed your steps. After i did the trick it worked, but when i came back at night to see if its working properly, unfortunatelly it didnt worked.. If i unplug the fuse, wait a couple minutes and plug it in it will work, but after all it goes black again and not working…Any idea?
OMG!!! I called the dealership, and explained my case and they said I may need to replace the whole unit $1000! I stumbled into your video, and it was spot on! Every symptom was exact! I followed your instructions and PROBLEM RESOLVED!! I don't know how to thank you!!!!!
This saved me in my 2019 equinox today. Same situation but we caught it before the battery died. Pulled out the fuse (had to look up where the fuse was for radio), turned the car on and pressed the radio power button a few times w fuse out, turned car off and waited 5 min, turn on again w no fuse, turn off for a second, put fuse in, success!!! Saved us a trip to the dealership and saved my parents anniversary lunch. Thank you!!!
I have a 2014 Chevy Cruze and I had the same problem. I followed Matt's steps and it really solved the problem. Now if they could recall this car because of the Trax-stability issue I keep having on this car.
Check the GM website AND the NHTSA site and check by your VIN number also call dealership and have them check your mileage vs. VIN number. The " site " said nope but the dealership fixed a $6,000.00 Tramsmisdion for FREE. Good luck. 👍
I know this video is 3 years old, but I tried it the other day and it worked! You’re awesome! Curious to know if anyone found out why this happens? Good to know that after a year for you it never happened again!
This just happened to me, and it fixed my problem too!
Happy to help!
Didn't fix mine e 😢
Neither mine, a Finnish version of 2013 Cruze LT 1.8
I TRIED THIS ON MY 2017 GMC TERRAIN LITERALLY ABOUT 10 MIN AGO, HAD TO GET MY TRUCK JUMPED YESTERDAY...RADIO, TURN SIGNAL SOUND WENT OUT ALONG WITH THE LIGHTS ON THE BUTTONS TO CONTROL THE RADIO...FOLLOWED HIS DIRECTIONS AND EVERYTHING WENT BACK TO NORMAL...THANKS A BUNCH FOR YOUR VIDEO, YOU SAVED ALOOOOOOTTT OF PEOPLE FROM HAVING A HUGE HEADACHE & REPAIR BILL!!!!
Had the same problem, my radio/display would also stay on so id just keep it off and play music on my phone. Just took my car to change the water outlet and got it back with the screen black after they reset the computer. This worked! Thank you so much for the video!!
Omg! This really works! I'm over the moon! I have a 15 cruze and my battery died after leaving the key in. I got a jump and the screen went blank and radio didn't work not the signal ticker! Now everything is working! Thank you so much! Xoxo
Yo thank you bro I’m 17 and you saved my ass from being chewed out from my parents 🙏🙏
Glad to help!
I own a 2011 cruze and had the same problem. One morning I tried to open the car doors via remote but it didn't open. Car also didn't start(after getting in with the actual key). So I thought that my battery was dead and replaced it.(Couldnt guess that the stupid radio problem was related to the battery) After that I have seen your video. Now, I did as instructed and everything works beautifully now. Saved my radio cost free! Thank you very, very much
Omg I was having this too!!! Saved my life! My husband thought I was being forgetful maybe when he gave me a jump start this morning. You rock!!
Thanks was annoying not having that screen you saved me a painful trip to the dealership.
OMFG THANK you so friggin much! i just had a mini heart attack about my cruze doing this and did not feel like dealing with another chevy cruze issue. Im so glad i stumbled across your video!!
Another Chevy Cruze issue is spot on. Too many to even mention. I have almost 79k miles and I’m ready to get another vehicle soon.
I cannot take all of these gm issues. I recall the Malibu had various issues, too.
I’m buying foreign next time.
Update: This worked great the first time but the next time I got in my car, the issue came back...
IT WORKED! OH MY GOSH! THANK YOU SO MUCH! I had this same issue with my 2013 Malibu and I followed you video to fix it and it worked!!! Thank you so much! You saved me so much hassle and money with the dealership!!! I am so pumped!
This worked for me for 2 weeks! Had all of these symptoms plus my back up camera wasn’t working. Bluetooth wouldn’t connect. I wound up needing to replace my battery. I recommend getting the battery checked if you start seeing these symptoms. Might save you from being stranded somewhere.
You're the man! Saved me hundreds of dollars I thought I needed a new battery but I watch this change the fuse and everything worked out
Happy to help!
TURN OFF CAR -- TAKE OUT YELLOW FUZE --TURN THE CAR OFF AND ON ---PRESS RADIO BUTTON ON OFF --TAKE KEY OUT FOR FIVE MINUTES --START CAR.
Nailed it! I think it helps clear the internal memory, just like doing a hard reset on your phone somehow works. Same idea.
You just saved me $120!!! That's what the dealership quoted me on Friday just to even look at the car... Thank you so much!
was not expecting this to work, however my radio is fixed! thank you so much!
You are Welcome! =)
Well almost 4 years later and this little hack worked on my 212 Buick LaCrosse! THANKS!!
Thank you for this. I didn't want to be fleeced by the dealership. Saved me a ton of money and headaches.
Having this problem again. It happened about one year ago, car set for about 8hrs and lights came back on. ?
Thank you for sharing!!! Years later and it still works, tried this on my 2017 Chevy Equinox after getting a jumpstart radio/display was black. Tried fuse 15 (display fuse) like a forum suggested and nothing. Came across your video, it worked like a charm. Yeeesss back in business.
Wish I had luck with this
Incredible...fixed my daughter's car...exact circumstances...THANK YOU!
i tried it exactly how you said to do and it worked great got my screen and radio back, i drive for Uber/ Lyft and for two days i was with out a radio, not fun lol
Thank's Matt for this video ...
I just bought a 2016 cruze a few months ago and the radio started malfunction while in traffic and turned off/wouldn't turn back on, and this worked like a charm, thank you so much.
thank you for posting this I had just changed my battery and was already pissed lol and my radio quit working and found your video and mine is working now.
Worked like a charm, saved us a service fee. Thank you so much!
This just happened to me, exactly how you described with the same syptoms. Thank you so much for the video! It came back on, hopefully it doesnt happen again. 2014 cruze 117000 miles.
Thanks for posting this. I had every issue you listed happen to me right before a cold front that drained my battery. Can't wait to give this a try when I get back to my car.
Bro, this happened to my girlfriends car when we were out on date, thanks for the Save! Still helping out people to this day! God bless
So great! Something that someone shows finally actually works! Kudos to you!
This saved me hundreds, my car kept dying after sitting only for a day. I called dealership and they said just to look at it was gonna 100, not including what they would charge to fix the issue.
This worked for me!!! Thank you so much. My 2017 Chevy Volt infotainment screen went blank, but the radio still worked. Your fix did the trick!
Nice! Worked for me too. Thanks for the tip! My car is at 23K miles, but I've had it over 3 years so it's outside warranty. Apparently, this issue is pretty common. GM keeps sending me a recall notice to change the ignition key (which I actually like the ignition key since all the buttons are on it)- they should really be forced to issue a recall on this electrical issue instead... Thanks again!
I just saw this video and if it works then I managed to fix my issue within a 15 minute break at work. Thank you for posting this
Worked for me thanks alot. You saved a trip to the technician.
Thank you SO MUCH for this video! I followed these exact steps and it fixed my 2014 GMC Terrain SLE2. Screen died from jumping a dead battery.
This was a life saver! Thank you so much for making this video! You’re an angel.
Happy to help!
UPDATE: If the radio fuze does not work, try to pull the display fuze and follow the same process.
Big Thanks to Jessica for the update.
Matt Wallace q
which one is the display fuse?
Jaron Chaplin did you figure it out?
Matt Wallace where is the display fuse? My radio and blinker works, but while driving the lights on my radio will go off completely and the music will go off and everything goes black.
Right under the radio fuse
Thank you sooo much.. somehow my fuses were originally put in the wrong spot but once I saw your video I saw where they should be placed.. my radio is back working.!!!
Saved me 160 dollers ! You a real one 😇
I just did it and it worked!! Thank you for posting this video!!!
Had an issue where the Paring Code window came up on my screen and would not go away. This video helped solve the problem quickly.
Thanks so much for this video! This very simple fix saved me a lot of hassle and money.
@MattWallace I could kiss you right now. Thank you so much. I'm bringing my car into sell tomorrow and was freaking out.
What I've noticed watching other videos is if something goes wrong with your battery thi will happen. You're the only one who came up with an easy and safe fix. Thank you Thank you Thank you
I Am single 😉😘 Haha
I hv to say thank u... I had this issue with car radio blinkers blacking out not functioning.. This tip helped and resoveled issue. I don't no if it's a temp fix.. But I'm so grateful it worked thank i
This video is 4 years old and still saved me money! Thank you man!
Thank you for posting this video. Saved me a lot of beard scratching tonight with my wife's Equinox
Saved me about $100 today! Almost got talked into paying for "diagnostic" by the dealer, not including "parts"!! Thank you!! Family used to work for GM. Yeah, "Thanks GM." NOT!
My 2016 Cruze said locked on the radio screen and it is not fixed because of you , THANKS MY MANS
Oh my gosh, you saved me!!! Moving out of state and this would've messed us all up! Thank you SO much!!!!
I know this video is 6 years old but it worked for me as well😭 thanks
Thank you so much dude, worked for my 2016 Chevy Cruze. my issue was caused after I needed a boost I'm not sure why the battery died but probably the same reason as you.
Thanks, this fixed this same issue in my 2014 Cruze...for now! At 115k miles
I know this video is old but man you are a God damn lifesaver, must of been sent from the internet gods to save the day lol
Thanks for the solution!!! Worked for me today. 2015 Cruze with 80,000 miles. Had same exact issue.
You vid is still kicking ass!!! Fixed my 12 Sonic with a vanilla radio. And I thought it had to do with anti-theft. I mean who wants to steal that? Thanks much!!!
This just happened to me today, thanks for the video! Fixed my issue really quick!
Happy to help!
Thank you !!! It worked right away! Felt like a mechanic lol
👏👏 I celebrate the one who brought you in to this world...I felt like a certified mechanic
tried this today and it still works!!! thank you ❤
Yay!!! Great to hear!
I have a 16 Malibu and a couple of times in the year since I've had my car the screen would freeze while a song is playing. Eventually the screen would go black but then it would reboot itself. I went to Chevy today and they told me if it doesn't happen that much then there's no cause for concern. He also mentioned that it may be a software update issue. Feel free to reply if you have any thoughts. reason I don't want to mess with the fuse cause I really don't want to mess anything up.
I just had to jump my car. I was scared. Realized this was an issue and fixed it like a charm.
I just did what you explained and voila I'm back in business. Thank you so much!!!
Thank you so much, I had the same problem after our 2012 Chevy Equinox battery died in a Drive-in and this worked perfectly. Thanks again!!
Cynthia Rodriguez has the issue persisted for you after the initial fix?
Thank you! My radio kept turning on and off randomly. I have a 2014 Cruz. Hopefully it stays working.
loreanbaltz what's your status mines doing that as well when I hit a bump the power to my drive shaft just shuts off for a few seconds and returns to normal and a bunch of service stabilitrac and service traction control and tells me to open and close the driver side window
Mine does the same but have sonic lol
That sound like mine . I took it to dealer ship and had a warranty under battery cable . It was coverage 14311.
You hit the on button and I immediately realized that's what I needed to do haha thank you so much
Glad I could help!
Glad I could help!
Thanks a lot my man. Idk anything about cars so I’m glad this worked.
Thank you!!! Just replaced battery on 2016 Buick Encore. No intellilink or turn signal clicks. After finding radio fuse this fix worked 😀
Thank you! I had the same problem with my 2015 Cruze and this fixed it right up!
Glad it helped!
Your video saved me $$$$$. My 2015 Equinox and I Thank You sooooo much!!!!!
I was changing the wrong damn fuse thank you so much you’re a life saver
THANK YOU!!! It looked like my fuse has a little build up and may need cleaning at some point. This fixed it for now!!! Used this for a 2012 Buick Verano.
Knock on wood so far so good your trick worked for mine don't mind has been really good to me just started doing it at 348.000km if it wasn't for the fact that I am a mechanic this car would not have made it to this and it's still going right now works good and it's the base model LS 1.8L
Thanks for the info my battery went dead and my screen went lock I did the same thing and wala my radio screen works
I just checked mine luckily it was the 7.5 amp fuse just under the radio one and it is the display head unit fuse. My screen was black sound still good and turn signals now it all works again!
Worked oj my 2016 verano... Thanks 1000th times over...
Thank You. Worked for me. Strange backup camera and turn signal function before reset. I believe the issue is related to a weak battery. The car starts fine, but the voltage drops low enough while cranking that radio has a start up error.
Freaking thank you so much. Bought one literally yesterday and this happened tonight. I took out fuse and waited maybe 2 mins (I’m impatient and was slightly triggered bc I just got it 🤦🏻♀️😂) but I restarted after the two mins and it came back on as well.
Does this work for 2015 Chevrolet Spark ?? Just had TRANSMISSION Recall addressed ( fixed for free ) and now I speak to Service depart?enter who said " oh the high heat makes the radio & myLink go out " ..... would have been nice to know that before they "fixed " the Transmission and updated the Software.
You can give it a shot, the worst that should happen is that you have to reset your clock and presets.
If it doesn’t work I would go complain to the dealership and demand them fix it or replace the radio (ask for a manager).
The issue started after your car was left in their care.
Good Luck!
2020 . Reset still works. On both a 2013 Impala and a 2016 Cruze. Thanks g
Girlfriends 2013 had this issue, your video got her stereo screen and backup camera working again in just a few minutes. Appreciate you man. 👍🏼
Worked like a Charm!!! Thank you 😊
You're welcome!
Thanks a lot!! I feel so dumb that it was that simple
Thank you. I just did this and it worked like a charm.
Glad to hear!
Worked like a charm! Thank you for sharing this and saving me some cash.
This actually worked for my 2015 Buick Verano on the first try. Thanks a lot
Going to try this on my Buick LaCrosse. I hope it's the same issue. Thanks for posting!
Sweet!! It worked.. you’re a life saver.. thank you.
Thanks, this worked for me on my 2015 Cruze. It mostly was for the black screen, not a radio issue, but it did fix it!
thanks a bunch my screen was working before I went to gym and after I got off this happened. thank you so much man.
I tried the fuse thing, but didnt work. So, I disconnected the battery for about 5 minutes and restarted the car, now it works....for now. WIll repost back if it quits again. Thanks
I'm glad i came across this i just started having this issue with my 2015.
THANKS ALOT...... I have no idea about cars but your video was really helpful in sorting out my GMC Terrain 2014 black display issue... Life saver 👌
It worked for me!! I got my display back! Thank you!! How did you figure this out? Only I pulled the fuse for the display (not the radio). Awesome!!!!!!
2016 Camaro. Tried the fuse and disconnecting the battery. Any other ideas before I go to the dealership?
You're a lifesaver thank you so much! I was about to have a panic attack over this!
Happy to help!
i’m having this issue. my radio and everything works but the display and rear camera is just pitch black. doesn’t turn on or anything but the radio is still on. i tried this method but didn’t work out for me. fuse isn’t blown so idk what to do!
My 2012 Chevy equinox had the same problem thanks for the fix man!!!
aye bro u sqved my life with thiz video thanks. helped. allot
Hello, i just followed your steps. After i did the trick it worked, but when i came back at night to see if its working properly, unfortunatelly it didnt worked.. If i unplug the fuse, wait a couple minutes and plug it in it will work, but after all it goes black again and not working…Any idea?