5 Generative AI Capabilities for Call Center Dashboards

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Have you experienced frustrating interactions when calling customer care? In this video, Sai Gorti and Sharath Prasad discuss how you can say goodbye to long waits and repetitive explanations. Discover how large language models can revolutionize call interactions, providing agents with instant insights, personalized recommendations, and efficient trouble ticketing.

[@samsonv9332]

Great job Sharath and Sai, thank you for this educational video! Keep up the great work!

[@dadoll1660]

Great insights! more of generative AI.😍

[@mrezasyed]

Did you guys just drop a project idea!!?? 👀

[@wernerrenrew2390]

So telling that they leave out text-to-speech and speech-to-text. Whisper: Also you know the other thing.

[@gauravsharma8220]

THen what is the use of Agent?

[@niranjan_7891]

First Comment Happy to see diversity and Indians doing the program.🙌

[@uploadsadlibitum6264]

10/10 acting.