"Back to the olden days": Rogers network outage impacting phones, internet, Interac in Canada
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- เผยแพร่เมื่อ 17 ต.ค. 2024
- Rogers users in Canada woke up to a mass service outage that impacted cellular and internet services, with people left frustrated and employees still working from home scrambling to find WiFi.
In a statement sent to Global News, a spokesperson for Rogers Communications the outage is affecting both the “wireline and wireless networks.”
“Our technical teams are working hard to restore services as quickly as possible,” the spokesperson said.
The outage is also reportedly impacting ATMs and Interac machines across the country, according to reports on social media.
As a result, coffee shops with working WiFi saw a flood of internet-hungry customers flood their businesses.
"We're back to the olden days where everything runs on cash and you can't call or contact anyone..." one person said, who was among many using the WiFi at a local Starbucks.
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#GlobalNews #RogersOutage
I wish the media would take this a little more seriously. "Back to the olden days," isn't something you want to think about when one of Canada's largest communications providers STILL cannot say when they will fix this issue.
Not being able to dial 911 or have businesses across the country be able to accept payment is no joke.
same here
@Our Myth Their Lies same with me
@Our Myth Their Lies This is exactly the same thing for me. And Instagram is working for a little bit at a time. I can only use the Internet for Google search results but can’t actually click on any of the websites except the ones aforesaid.
1st world problem for sure lol
911 is concerning but the rest is whatever. Grew up without the net so no biggie.
It's time to reflect on this and realize that we cannot accept the elimination of cash.
They'll try to force it on us anyway...
10000000%
Exactly. Keep some gold silver, as well as cash at home. Use the local stores and support them,because in a disaster when u cant get to amazon or order crap or get your food in a box,you are not going to fare well.
@@AndrewAce. And it will succeed.
Also ...
isn't it funny that it works just fine in public places? :))))))))))))))))
I guess WEF boy Trudeau recieved his orders from grandpa Klaus.
Build an entire society on a single pillar, dont be surprised when things fail.
I'll do you one better. "Vaccinate an entire society with a single technology experimental vaccine, don't be surprised when people fail."
Exactly!
hacked?
Yea this doesn't make any sensewhy does a single company have this much power
Canadians are outraged over this. And it isn't the first time Roger's has dropped the ball. Time for a federal inquiry I say. Heads should roll.
💯💯💯
Wahhhhhh, you mad you can't access your fiat cash? HAHA, let the system fall.
Yeah, let's make everything more centralized. Genius!
Lol chill out Napoleon.
You can survive having to actually talk to your neighbours for one day. Or maybe you can’t. Pathetic.
Currently living in Canada. Somehow all my family is asking for my hotspot first thing in the morning. Insane.
10 bucks
Klaus Swab WEF said outage strikes will be worse than covid
Welcome to communism.
Man I’m having my wifi going off but it’s paid outages are crazy but I’m fine with it
And this is the company that is looking to buy Shaw?
No thank you.
The olden days worked there was a time this country had good leadership and sound morrals
😂😂😂
Then get off TH-cam and start working like the olden days.
As for me, I’ll use the internet for any DIY or new skill I don’t have yet and learn about philosophy while asking dumb questions about it to others and learning about things I never would have done without the internet here. So cya!
This is why ha cashless society is dangerous, in a instant foreign actors or a equipment breakdown could turn off all access to celredit and debit and electronic payments. Cash is the backup plan
This same time last year rogers went out too doesn’t anyone else remember? This is like the second or third year of this happening with rogers
I doooo I just was telling my go worker so annoying told my sister we have to change provider
@@Cleanwhitebeige95 I kinda wonder why this keeps happening, it’s totally sus .. imagine if right now at this very moment a world catastrophe happens and all ppl with that provider would be SCREWED! They’d literally be stranded with no help and worse possibly die, the fact this even effects 911 operations for millions on this provider kinda makes one wonder when most other providers have that accessible with or without service.. 🤔
Yup
@@Jen-e-sis yesss we shouldn’t rely on one company and have you seen her daughter and the heiress !!! Wears not even designer but Couture only 😒😒while we struggle with huge bills !! And bad service
@@lunaflamed 😍😍😚😚😋😋
make sure you remember this when the government wants you to be cashless....this could just be a blip or it could be cyber attacks to come...take it as a warning sign to think through what you may need if this happened on a greater scale.or for a longer time and plan accordingly
Hello, greeting from keanu reeves
That's so they can monitor and control us. But it's a fatal system when a cyber faliure or attack can grind a swath of your countries economy and vital infrastructure to a halt...
@@keanureeves4 your likely not the real Keanu but on the off chance that you are, thanks for being vulnerable with your life story and having it build character and compassion rather then a place of lashing out, ego, hate, or pity...your an inspiration we share the hard road.
@@user-mm1vq3iy1b My name is Keanu Reeves I'm 57 years old and 6 ft tall. I'm a Christian by religion. A citizen of Canadian, but live in Hollywood Hills, California, U.S. I'm an Actor, director, producer, musician as well .I hope you have heard a little about me
💚❤❤❤💚💚💋
Thank gawd I'm not with Rogers. So much for their TV ad with two guys in the wilderness where one guy looks at the other who's on his phone and asks "You're getting service out here?" and the other guy responds, "Yeah Rogers, they're everywhere."
They will never tell the truth about what really happened! over the years I have found Rogers and Bell both lie to customers constantly about issues regarding services
Revealing potential flaws within the company system will most likely have a lot of customers make the switch to the competitors, so yeah, they will most likely use the fancy terms for this outage like ''software glitch'' instead of something like ''our system got hacked by a group of hackers''.
Rogers has the worst track record when it comes to outages. Yet they're getting upset that the competition board won't allow them to buy Shaw, who also has a bad track record. This right here is proof we need more competition and choices when it comes to providers and proof that corporate greed is killing society.
Hello, greeting from keanu reeves
how are they complaining when they cant use their phones?
Public WIFI
They should of never taken down all the payphones...
Nothing but silence from Rogers customers.
lol
Isn't that because they're missing internet? A lot of people use Rogers because nothing else is even available. Everyone I know who has used Rogers hates them more than anyone else.
@@victornguyen1175 that's.. the joke
Lolz
This is too much. They should have fixed it by now. I am switching to Bell
You should. Been with bell for almost 20 yrs and I can't remember no outage of this scale like rogers. It'll be a little expensive though.
My Rogers internet service went down on Tuesday. After contacting Rogers they could only help me in a weeks times. I had no choice but to cancel my service with them as I work from home and reliable Internet is a absolute must for my livelihood. Bell #1
It took me 2 weeks to get Cogeco to fix my broken line that was ripped off my house(and only my house) somehow. Roger's isn't available here and neither is any other cable company. Cable monopolies are a problem IMO. My d/l u/l ratio is also ridiculous. I get 1 gigabit down(which actually only amounts to 850-900 megabit in reality) and only 30 megabit up. I did the math and its approximately 1/30.
Telus is #1, bell is just as big of a rip-off as Rogers. Although bells coverage area is the same as Telus. Telus is just alot cheaper and offers more features.
such a fragile system we have
that’s what they want you to think so they can start introducing digital id, digital currency, passwords to access the internet… get ready
So they want to take our guns and if people can’t call 911 then what??
I'll bet Mr Rogers won't be giving a break on the the bill that he sends every month for this disruption and he won't be compensating all those people that lost a great deal of money because they didn't do their job right
Nope..and those deaths it may of cause..nothing to see here keep staring into your phones.
I was one of millions affected by the 3 day Ontario power blackout in 2003 so this is nothing to cry about yet.. I learned its best to have some cash on hand..
I remember that outage. My son had a soccer game and parents had battery operated radios listening to find out what was going on. Still have mine! At my office with bell waiting to do my radio show as no rogers at home. Guess no show today as I have not been able to connect with show personnel.
I don't ever recall a bell outage, at least not out here in the west. Or at least I've never noticed lol
That internet net business though, that's concerning as I am with Shaw and they have that pending sale. I know Shaw has had brief 30min to hour long scheduled outages in the middle of the night for servicing but it's never affected me.
hate to be "that guy", but yeah, four years now with Bell Fibe and zero issues outside of them being really greedy and raising rates every 6 months or so.
It's not working here in calgary. I have chartr phone and it's not working. I blame putin for this.
@@baxterg2367 stop lying bro lmao
@@baxterg2367 well if you are a bell customer and you had an outage it wasn't nation wide. All I could find was a rock slide in Feb 2022 damaged a 3rd party Fibre optic line in BC and it affect Bell Telus Virgin and Roger's. But mobile data, texting and calls to 911, were not affected. Calls to and from landlines phones were.
In 2020 the was an outage in the waterloo area that lasted a little under an hour. And another outage in the Kelowna and Merritt area for all networks in 2021 due to damaged Fibre optic due to extreme weather event. Was that the forest fires that burned Merritt to the ground? If so I suppose razing a city to the ground might cause utility disruptions lol
You think if there was a nationwide outage it would have made the news like rogers outages have.
The best is " they say they don't know what happened" I'm sure you don't....lol
Sure glad I don't own a smart/ cell phone and...NEVER Will..67 years still a Dinosaur and proud of it
Internets down so let's post a tweet to let everyone know the internet is down... makes sense.
Lol
The amount of outages this company has is a piss off. I'm changing companies
Hello, greeting from keanu reeves
This is completely unacceptable and it has happened a few times already. Everyone should switch to Telus or Bell as a form of protest.
Never relied on Rogers big company big head. Pop goes the balloon .
Free cellular bill for 3 months, ROGERS!!!
rogers sucks this isnt the first time, time to switch service providers...i am glad i dont use rogers for anything way over priced for crap service.
Trust me, this outage will cost the company a lot of money by losing a lot of customers
All stores in Nova Scotia posting signs saying debit machines are down. Is this related.
Yes because most of the financial institutions and Intrac they use rogers network.
@Cool Dude Not all Credit Cards.
Tangerine uses Roger's
This is what happens when you have monopoly's running the countries telcoms. But am sure Rogers will add an extra fee to its customers to pay for it.
Roger's is thifet
Love how one company wants to run the country but ruin it instead
mono by definition is one. You can go use bell, they're not down.
Last time they called it a software glitch.
This happens when you don't have spare parts on hand and an outage goes on for hours due to not being prepared to have a hot-swappable solution.
They called it a security breach this time. Itll be back monday
Could be days . No microchips .
I had a hot swappable solution when my ex cheated on me.
Rogers was decommissioning Huawei telecommunications infrastructure. Something went wrong in the process, and Rogers did not have an effective contingency cutback plan in place. The Rogers technology center in Brampton (former Nortel bldg) have sent internal emails to I/T staff not to discuss any details with media or public.
they always have something to hide right? lol
@@TheQtipp Rogers biggest customer is the Fed Gov.
@@wownoflutter9817 ahhh I see that makes sense.
Last time this happened it was on a Monday April 19, 2021. Health official Dr. David Williams said on the Friday prior that it was going to be our last warning to stay home. Labour Minister Monte McNaughton gave the same warning. Not necessarily related to the outage, but weird.
it was a grt day yesterday i seen people talking to one another TALKING! i passed a bar and see the place was rocking people dancing groups of people having fun together i haven't seen that in a bar in over 10 years
more planned outages to come thanks to cyber polygone and wef
Can't wait for another $1.96 credit for today's troubling - if this mess could get fixed before the end of today.
Rogers Sucks
Happy I have Bell
This is happening more and more with Roger's
Funny, they postrd on Twitter, but how are people supposed to read it??
Bell is legit trash tho LMFAO their wifi is so slow
@@sirvix9024 I use Bell and my wifi is pretty fast.. I don't know what you're talking about
@@titancipher you’ll find out soon
Guess we are all going to party like it's 1999.
When it’s going to work Again?
A cell phone company can cripple a nation..coast to coast...Oh Canada!!!!!
Were they hacked and had to pay a ransom?
This was a cyber attack
,,,,
Fix this now!
Hey global, you forgot to answer the WHY.
They don’t know either
I feel bad but they really got transported to 1971 I mean maybe its a good thing or not but atleast Cher Is relevant right!
Why is she smiling? Is she completely daft on how serious this situation is? Global joker journalists.
Cash is king
Bell users represent! (They suck too but at least I have service).
And the rebuttal from Rogers users ........ nothing but silence .
Too extreme. First off, Rogers is ONLY affecting 1/3 of Cdns. There is TELUS and Bell that each also own 1/3 of the market! Rogers is NOT the only player, but certainly the WORST of the 3.
Sasktel on top ^^^
Been with all of them and Telus is by far the best when it comes to pricing/included features and network coverage. Also Telus is dirt cheap when it comes to roaming outside Canada. $5 a day and you get access to your full plan.
yes but although my phone and internet is still working can only pay for groceries gas etc with credit card or cash. long line at the bank to get cash in Ontario
Sadly I have to go back to the office because of this crap. I’m so pissed off and I’m scheduled to work tmrw. As soon as Rogers is fixed I’m going back to working from
Home🙄
Lolz . Wait you have internet.?
@@imdeaded No I’m using data 😭
This is why u dont allow monopolies.
It’s impacting software employees work from home a lot
By what network does Rogers plan on using to keep their customers updated?
And yet they want to merge with Shaw lmao . Shaw stay away from em . All u will get out of it is an apology lol
Is it okay now?
Hacked is my guess… I hear getting involved in foreign conflicts could have repercussions
''It was a software glitch''
"The system had hypertension and type 2 diabetes. Also, there were no windows in that building."
If you can’t live without your cell phone, internet, debit card, or even your online job for ‘one’ day, it’s time to reevaluate your priorities.
This is the fact that Rogers doesn't have a real backup system. They cut corners and we are now paying for it. It is not fair.
That's not only Roger's fault. Canadian Government is responsible for that
Why is the Canadian government at fault!! If your going to blame the federal government maybe we should blame the Provincial governments or city governments maybe it's Putin!!😁😁 PS I am with Bell no issues here.
@@tilaman3
ha ha you are very funny. If the 911,311 Banks, Payments, and all other services are not working, we should not blame only the provincial or Rogers. If the Government does not have a control system over them and people become victims, the blame is on the Government itself. Even in less developed countries that you do not like, state and private companies that provide service have a second backup line. And they set up backup centers that they can activate in a few hours. It shows that Government must take precautions for this kind of service.
@@austinjafarov2994 I blame Putin!!! 😁Oh did I mention I am with bell no problem here😁
The practice shutdown.
Had to walk to the bank for actual cash today to go out to dinner. I think this hurt businesses more than it did me. If not for going to dinner, I'd have not noticed it. But I don't live on a cell phone.
Hello, greeting from keanu reeves
@@keanureeves4 Hello dear, doing ok?
@@bunnyniyori6324 are you my fany
Can't wait to see Roger's stock numbers after this one!! 👋👎
well, its only gone down by about a dollar as of 1 pm
@@maciejnowak666 depending on how long it goes on, and how many people, companies, etc.. lose money we'll see who sticks with them?
@@jtreal oh yeah its huge. On my drive to work i noticed the drive thru was only accepting cash until i realized what was happening
@@maciejnowak666 yep! That's why I always carry cash 💸
as soon as rogers has this fixed I am going to bell, have wanted to do so for sometime
The least they can do is give us 10 MBS increase on our internet packages for free!
I know it was globalists
Alberta here.
This happening during Stampede is a serious problem, our Province is going to lose alot of money if this isn't fixed immediately
My World is ENDING!!!!! The Coronavirus is NOTHING compared to no network service!!!
Internet did not go out it was turned off.
Fine these Robbers fkrs the same amount as business lost in the country today..
Thinkin about 5M minimum.
...ish
everyone thinks its the Russians, but its probably just a bored teenager who was left home alone all day
You mean Trudy scrubbing the net.
I am so frigging angry...trying to send money to my daughter..which she desperately needed...so angry.. so angry..feel sorry for people who seriously need it...cmon...have a back up!
This reminds me do not put all the eggs in the one same basket (Fido user but bell home internet saved my live, at least I can stay at home using internet)
I hope this encourages plans to be ready if a solar flare takes out our communications.
Exactly. I understood that the powers that be were preparing for the upcoming solar activity. I always have cash but my son's life would implode if he couldn't use his debit card. Imagine if we had a real emergency like an earthquake?
@@Chahlie I did not have cash luckily it was very easy to go to the bank and all that technology still worked. I’ll make sure I have some for next time because solar flares don’t discriminate along company lines :/
So i mean ok but why is there no word on what actually happened other then mass service outage and for me to feel like a homeless person trying to buy my morning coffee? i mean not just area based IN THE WHOLE COUNTRY? HOW?
If there was not a monopoly who charge what they want and with no ceiling, and landlines weren't affected it would not be so bad. Interac needs to have an alternative though.
This is why you can
NEVER EVER LET THEM TAKE AWAY CASH
Normally this wouldn't bother me but I missed important calls from work today and now I look like a dick 🖕Thanks Rodgers. 2 times in 2 years with these major outages. Give me a heads up when the next one is in 2023 so I clear my schedule that day.
Switch to another company .
new normal... when you do nothing.. bullies will not stop....
Unplug it and plug it back in
"its frustrating" BRUH, I CANT USE MONEY AT ALL, I CANT GET CASH OUT, BECAUSE TANGERINE RUNS ON ROGERS, I HAVE NO CREDIT CARDS. i literally can't use any of the money i own right now. OH NO YOU CANT ACCESS THE INTERNET. I. CANT. EAT.
Hundreds more? This whole story seems to minimize the concerning outcomes of these shortages
But don't worrie..its Canada we can always hunt to feed our family! Their is deer in toronto right? An Buffalo not that far away..not bison...just saying the city...we can sack up with them! Until Roger's unplugs Canada's Modem waits 30 secs...an plugs back in!
lol my phone was working all day ..... this is why i have freedom mobile
The ceo should be arrested this is unacceptable.
this is why a cashless society is a bad idea !!!
And China wants to Implement digital currency 😂.
@@everydayfun9531 who cares let them
Compensation time, they have contracts to honour and adhere to - just like every other corporation.
Don’t mess with We The People.
I couldn't even get to work!! I don't drive, I take bus but I don't have cash on me so I couldn't even get more bus tickets or take a cab
Its the end of the world!!
This is how Skynet took over
Oh this is nothing wait till one day the whole world's Internet isn't working and see the CHAOS!
Finally, about time we descend into chaos .
Not a Roger's customer but shops, grocery & restaurants are cash only
Rogers has to pay for the disruption and damage. Nothing comes free as they used to charge to their clients.
At work and couldn’t even call my children! Was late to work!! My whole day was so horrible!!! Pist! Bye Rogers.
I will switch from Rogers, Fido and Chatter to Bell Canada
Ummmm, will my internet works, my cell phone works and my landline works. I was even able to get money out of the ATM today. Damn, my life is goooood !
Maybe if the Federal Government actually put a end to these communication monopolies this would be much less likely to happen. Though we are not as bad as the USA, we know who REALLY runs our government.
Good thing, I have more than one router (different service providers) on all of my property's. I was up using Rogers past three in the morning. Had no problem. Woke up to hear it was down.
Thanks goodness we still have cash to help get us through interac failure.
I have Koodo and several of my coworkers do too. We had internet all day. So it must have been strictly with Rogers and any of their subsidiaries.
Fido was cut . Although Freedom works .
I live in Toronto and I have always wanted to be around to see the collapse of humanity, now I’ll just sit back and watch😀
I've been watching for 4 years