Good morning, it's Tuesday. What a fast time/month it is. As of this time, South Korea/Seoul is in darkness. I hope the rest of the week brings you good health and good things. And I'll always support your beautiful/fascinating activities. ^^
Hi there, how your lithium batteries are stored and their watt-hour (Wh) ratings determine whether or not they may travel by air. You may refer to bit.ly/3Qam3So to view the baggage restrictions and find out if your batteries are accepted on Singapore Airlines flights. Thank you.
I wouldn't travel Singapore Airlines ever again. From a weak, faulty website to an uninformed Indian call center where nobody speaks fluent English and everyone tries to upsell every possible product, to uninformed ground personnel in Los Angeles, they made my only journey with them a living nightmare .And, when you ask them to listen, they don't care. Singapore Air does not care. Never again.
Hi Jim, we're sorry to hear about your experience. May we know if you are seeking assistance with an upcoming or past booking at this point? Thank you.
@@singaporeair just showed why they are so bad. Their statements are always "What did you do wrong so that you can be assisted?" They should be asking, "What did we do wrong so that we can improve ourselves for future passengers." Wow, I hate that airline.
@@singaporeair By the way, Singapore Air, after all the calls, tweets, emails, surveys, etc. I made, never once reached out to me to ask what they did wrong. They are not looking to fix their mistakes, but rather to fix the blame.
Accept the baggage delivery responsibility and do deliver my baggage. Do you have any update ? We travelled in Air India from Singapore(Singapore Airlines allocated this) and you people delivered the bags to TRV through scoot. Nobody(SIA/Scoot/Air India) is taking responsibility to deliver the baggage. This is causing so much trouble. Can you deliever it? == main story ==== Our flight got delayed from SFO and there were multiple issues with our travel through Singapore Airlines. We were users of Singapore Airlines for last 10 years but this travel made us to look for other alternatives. The travel experiance was very BAD and we received very BAD experiance from singapore airlines and with singapore immigration. Part of the problem with Singapore Immigration is related to the Singapore Airline too. Because of the airline delay on Sunday (20th Nov 2022), we had to miss our connecting flight to TRV. There were multiple issues with handling of this delayed issue. 1. Singapore Airlines didnt give guarantee letter to us. After 16 hours travel from SFO, we were made to wait in the immigration for more than 90 minutes. The issue is, Singapore Airlines didn't provide the right documents for us (Guarantee letters) 2. The hotels provided were small enough for four people. We were given two adult bed rooms and i am not sure how 4 people can stay there. The rooms provided were not comfortable. 3. Singapore Airlines didn't arrange for food in the hotel. 4. We were not given good connecting flights to India. We had to miss a day in our life because of Singapore Airlines and extra 9 hours of travel time and lot of mess up. 5. We were given Air India flights but Air India didnt get any information about it. They didnt had any clue about our checkedin bags. We spent 2 hours in the Air India counter to sort out our baggage related issues. 6. We didnt receive our baggages yet. I blame Singapore Airlines for it. They should have provided boarding passes and guarante letters. 7. You transfered all our problems to Air India. Worst of all, we dont know when do we get the baggages from Air India. Singapore Airlines provided the worst travel experiance this time and i will remember this for my life. We had very bad experiance with the best airline and best airport. All in all, the worst of worst experiance. I take pride in sharing this experiance in public. I know flight delays are common. I know Emirates is best in handling this kind of issues. Singapore and Singpaore Airline dont have any clue about how to handle it better. VERY BAD. Is there any better word to explain this ? Thanks for your Worst Service.
Hi David, we're sorry to hear this. May we seek more details of what transpired? May we also know if this is with an upcoming trip or if this was with a past flight with us? Thank you.
Prices like never before too. Last year dec 9 to Jan 16 Paris - Bangkok via Singapore 513€ now 2128€ WTF? That's x4 lmao. For that price you get direct flights round trip on business class on other companies like Air France or Thai airways
Hi there, hope you're having a terrific week! :) I have been trying to talk to a human being, but it seems impossible, so I thought of trying it here: Singapore airlines deliberately decided not to load my vessel with my suitcase and gave me no heads up in regards to this. When I arrived at my final destination - after 2 other stops - , I didn't see it, went to the baggage claim desk and was told that the aircraft was too heavy to carry my suitcase - I never even conceived that an airline could actively simply decide that, without any communication or negotiation, they could just not load your luggage and leave you waiting for it, powerlessly, at the airport; and then have you go through all the stress of chasing it for days. They opened a ticket to track my suitcase and many emails have been sent saying that it hasn't been found yet. Their Brisbane office does not answer the only phone number provided to me. Sydney's office took literally one hour to answer my call and said it was able to find it and assign a flight to it, which should arrive tonight - 2 full days after my arrival -. I have WET clothes in there that are being damaged and damaging other goods while they don't send the suitcase, and other important articles for my everyday use, like clothes and leather shoes to go to work. I'm having to work from home as a result, against my company's policy. Although Sydney said there was a flight assigned to my suitcase, I kept receiving emails saying the same suitcase wasn't located yet, and that they "were doing their best" to find it, so I also had contradictory information from your team. I wasn't given a final date to have this resolved, nor any sort of compensation offer from the airline. This is very poor customer handling and has ruined that entire Singapore Airlines experience, which already hadn't had any stand-outs. Is anyone here able to help me out (for real) with this? Thank you!
No comments :( ive never flown singapore airlines because i always choose emirates, and the worst experience ive had with them is i wanted my flight to be later, but i could not change my flight and customer support just said they couldn't do anything so i had to go.
❤Singapore Airlines is better than they used to be in pre pandemic levels. Splendid stuff!
Nahh the A380 is the key to this ads
I’m so glad I booked Singapore Airlines from Frankfurt to Singapore and then to Sydney👍🏼
Love Singapore Airlines , we flew to Singapore and back on one of their A380s last week :)
Finally, Singapore Girl appear at the end of TVC after 11 years.
The SQ girl has appeared throughout or at the end of all the commercials still, this isn’t a return
@@nats6798 I'm sorry and thanks for your correction. I mean, since TVC The Lengths We Go To, SQ logo appear separately after the Singapore Girl.
What about them Singapore boys??? They deserve to be in the spotlight❕
@@marcusoconner2805 thats not part of the icon/branding
@@marcusoconner2805 See, people like this is why we have to hide the SQ girl
One of my fav airlines I have not had the chance to fly Singapore but hopefully soon will inshaAllah.
We can't wait to fly with Singapore Airlines!!! We have heard so many great things!!
@@israelselvamthat sounds amazing! Where did you go?
Well done Singapore Airlines.
You’re fantastic SQ! Truly the best airline in the world and a great way to fly 👍
Q: Why not fly for business?
A: Air ticket prices are very expensive these days 😢
use miles or points
Best airline in the world- No1!
Love Singapore airlines
I’m just watching this video because im way to exited to go to Singapore you guys made me like so excited 😂
👋🤗 hello Singaporean 🎉
I live in Singapore lol I love Singapore airlines :)))
To mutch expensiv now
My go to airlines anywhere in the world -business class & first class whenever I can afforded
We are flying to Singapore with Singapore airlines. Booked. Thanks.
I think Singapore Airlines have the nicest outfit for the lady flight attendants in the whole World!
love the a380's
Just finished redeeming my free SQ flights, all seven of them for my birthday this February 😍😍😍
Singapore airlines is our family favorite 🇸🇬🇸🇬🇸🇬👏👏👏☕️☕️☕️
My inspiration!
I hope fly with you together someday❤
I want to travel on Singapore Airlines😊😊😊
Good morning, it's Tuesday. What a fast time/month it is.
As of this time, South Korea/Seoul is in darkness.
I hope the rest of the week brings you good health and good things.
And I'll always support your beautiful/fascinating activities. ^^
Does anyone know the subtitle font?
It’s cool❤
A little tone deaf this ad feels, especially in a inflationary environment.
Went Emirates and never looked back...so thank you
Big fan Singapore Airline
❤
Mine Dream to become pilot in Singapore airlines
And more expensive..
you just poor lmao
Who's doing the voiceover?
SIA hyping me one day before my flight
Singapore's hotels are ridiculously expensive now
Hi, can one bring lithium polymer batteries not exceeding 100wh and less than 12v in hand carried bags on board an airplane?
Hi there, how your lithium batteries are stored and their watt-hour (Wh) ratings determine whether or not they may travel by air. You may refer to bit.ly/3Qam3So to view the baggage restrictions and find out if your batteries are accepted on Singapore Airlines flights. Thank you.
This idea is awesome, I hope to fly for business very soon, because that little kid wants to play without an end, pray for him 🙏
Thank you, we have already planned another journey 😂 magic airline is to hold your destiny in my hands
Can you be the pilot of the world? 😊🌎
I love SQ but this is a terrible ad … haha sorry
I can tell you the old gen SQ ads is much more better than nowdays. They are targeting younger audience on flying with SQ.
Singapore authorities: pls kinsly arrange for the singapore airlines flights to take off to Singapore today. Thanks.
Since the company has turned profitable again, are they bringing back the appetiser and bread rolls for y class pax?
That little carton box of half cooked pasta is not gonna cut it
Bruh that’s an appetizer
@@AshmewStudios I think I know what I had.
So fly with someone else. Stop complaining.
Pay for premium class then
@@NewmaticKe I thought u meant in the video
สปอตโครตเท่ห์
👍
Happy add
🤠🤠🤠🤠🤠😎😎😎
HELL NO!!!
I wouldn't travel Singapore Airlines ever again. From a weak, faulty website to an uninformed Indian call center where nobody speaks fluent English and everyone tries to upsell every possible product, to uninformed ground personnel in Los Angeles, they made my only journey with them a living nightmare .And, when you ask them to listen, they don't care. Singapore Air does not care. Never again.
Hi Jim, we're sorry to hear about your experience. May we know if you are seeking assistance with an upcoming or past booking at this point? Thank you.
@@singaporeair just showed why they are so bad. Their statements are always "What did you do wrong so that you can be assisted?" They should be asking, "What did we do wrong so that we can improve ourselves for future passengers." Wow, I hate that airline.
@@singaporeair By the way, Singapore Air, after all the calls, tweets, emails, surveys, etc. I made, never once reached out to me to ask what they did wrong. They are not looking to fix their mistakes, but rather to fix the blame.
Accept the baggage delivery responsibility and do deliver my baggage.
Do you have any update ? We travelled in Air India from Singapore(Singapore Airlines allocated this) and you people delivered the bags to TRV through scoot. Nobody(SIA/Scoot/Air India) is taking responsibility to deliver the baggage. This is causing so much trouble. Can you deliever it?
== main story ====
Our flight got delayed from SFO and there were multiple issues with our travel through Singapore Airlines.
We were users of Singapore Airlines for last 10 years but this travel made us to look for other alternatives.
The travel experiance was very BAD and we received very BAD experiance from singapore airlines and with singapore
immigration. Part of the problem with Singapore Immigration is related to the Singapore Airline too.
Because of the airline delay on Sunday (20th Nov 2022), we had to miss our connecting flight to TRV. There were
multiple issues with handling of this delayed issue.
1. Singapore Airlines didnt give guarantee letter to us. After 16 hours travel from SFO, we were
made to wait in the immigration for more than 90 minutes. The issue is, Singapore Airlines didn't
provide the right documents for us (Guarantee letters)
2. The hotels provided were small enough for four people. We were given two adult bed rooms and i am
not sure how 4 people can stay there. The rooms provided were not comfortable.
3. Singapore Airlines didn't arrange for food in the hotel.
4. We were not given good connecting flights to India. We had to miss a day in our life because of
Singapore Airlines and extra 9 hours of travel time and lot of mess up.
5. We were given Air India flights but Air India didnt get any information about it.
They didnt had any clue about our checkedin bags. We spent 2 hours in the Air India counter
to sort out our baggage related issues.
6. We didnt receive our baggages yet. I blame Singapore Airlines for it. They should have provided
boarding passes and guarante letters.
7. You transfered all our problems to Air India. Worst of all, we dont know when do we get the baggages
from Air India.
Singapore Airlines provided the worst travel experiance this time and i will remember this for my life.
We had very bad experiance with the best airline and best airport. All in all, the worst of worst experiance.
I take pride in sharing this experiance in public.
I know flight delays are common. I know Emirates is best in handling this kind of issues. Singapore and
Singpaore Airline dont have any clue about how to handle it better.
VERY BAD. Is there any better word to explain this ?
Thanks for your Worst Service.
Hi there, we have replied to your earlier comment on Facebook instead, in order to keep to a single thread for ease of communication.
@Singapore Airlines i dont want your automated response. I want a real action. I want my baggages back.
Singapore airlines is not child friendly. Will not travel with SIA again.
Hi David, we're sorry to hear this. May we seek more details of what transpired? May we also know if this is with an upcoming trip or if this was with a past flight with us? Thank you.
Singapore Airlines sold using a fake American accent..go figure
Prices like never before too. Last year dec 9 to Jan 16 Paris - Bangkok via Singapore 513€ now 2128€ WTF? That's x4 lmao.
For that price you get direct flights round trip on business class on other companies like Air France or Thai airways
That’s right. WTF SINGAPORE???
Hi there, hope you're having a terrific week! :)
I have been trying to talk to a human being, but it seems impossible, so I thought of trying it here:
Singapore airlines deliberately decided not to load my vessel with my suitcase and gave me no heads up in regards to this. When I arrived at my final destination - after 2 other stops - , I didn't see it, went to the baggage claim desk and was told that the aircraft was too heavy to carry my suitcase - I never even conceived that an airline could actively simply decide that, without any communication or negotiation, they could just not load your luggage and leave you waiting for it, powerlessly, at the airport; and then have you go through all the stress of chasing it for days. They opened a ticket to track my suitcase and many emails have been sent saying that it hasn't been found yet. Their Brisbane office does not answer the only phone number provided to me.
Sydney's office took literally one hour to answer my call and said it was able to find it and assign a flight to it, which should arrive tonight - 2 full days after my arrival -. I have WET clothes in there that are being damaged and damaging other goods while they don't send the suitcase, and other important articles for my everyday use, like clothes and leather shoes to go to work. I'm having to work from home as a result, against my company's policy. Although Sydney said there was a flight assigned to my suitcase, I kept receiving emails saying the same suitcase wasn't located yet, and that they "were doing their best" to find it, so I also had contradictory information from your team.
I wasn't given a final date to have this resolved, nor any sort of compensation offer from the airline. This is very poor customer handling and has ruined that entire Singapore Airlines experience, which already hadn't had any stand-outs.
Is anyone here able to help me out (for real) with this?
Thank you!
No comments :( ive never flown singapore airlines because i always choose emirates, and the worst experience ive had with them is i wanted my flight to be later, but i could not change my flight and customer support just said they couldn't do anything so i had to go.
👍