Buttons !!Always!! get stuck or need to get replaced. Also ridiculous you have to set the daily operating speed through all cycles to max to properly get enough flow for a HAYWARD heater to work lol. I'm blown away all the great minds at Hayward found that the button was the absolute go to for these pumps. Must've replaced 30 of the buttons last year and had to reprogram almost every pump that had a heater a the same company's heater. Thanks for the service call money!
It’s the EPA and the DOE that have put the regulations into place, manufacturers are doing their best to stay compliant while still offering the cheapest and most simple solutions.
I currently have a mechanical time clock still in place. What happens to my programing when the clock shuts off. My objective here is to have the pump only on for 6 hrs at full speed. I hope you can help answer this as no support line for a hayward tech.
There is a six minute delay if you put the timer box off for service or any other reason. Once you put the timer for the pump back on it takes six mins to go on if you have all the intervals set up properly
when I finished the programming cycle (held the interval 3 button for 4 seconds) it did not revert the speed back to the faster speed I selected for interval 1. Am I missing somehting? What am I supposed to do.
I have a Hayward XE and I can’t get the programming to stay reoccurring. It is saved but after it runs the first cycle it doesn’t start again instead the water pressure just gets very very low showing on the water that comes down from the spa into the pool. The filter has been checked and there are no blockages. The bubbler works on a lower speed bug still worlds What can I do to fix this issue?
Hi there, we can ask a Hayward tech to advise. Please private message your email address and phone number via Facebook or Twitter or you can email us at marketing@hayward..com and we'll forward your message. In the meantime, here are links to our product manual and webpage: www.hayward-pool.com/assets/documents/pools/pdf/manuals/TriStar.pdf www.hayward-pool.com/shop/en/pools/tristar-xe-i-trixe
I think I'm just going to rely on my timer to shut the thing off and stop messing with this interval crap! I think it slipped somehow, and now it's almost NEVER running, and my pool's going constantly going yellow to green. This video expalined the process only slIghtly better than the documentation, which is TERRIBLE!
But how do you determine what time the pump thinks it is? For instance…I program all three intervals but I need to coordinate pool being on with vacuum being on. Help please!
Hi there, our experts would be best equipped to assist. Please email marketing@hayward.com with your inquiry, phone number, email, and product model number. Someone will reach out to you directly as soon as possible. If you're located outside the United States, please email our international team at img@hayward.com
I just had this pump installed. I’m trying to reduce my electric bill. Do the lowest setting use a lot less electricity? I’m thinking because I have a screen enclosure maybe I could get away with the lowest settings.
Hi Noelle, your installer can advise on the best schedule for your pool. If you'd like a Hayward tech support team member to reach out to you please private message us via Facebook orTwitter or email us at marketing@hayward.com.
Yes, you can save a lot using the lower speeds. But depends on what other equipment you have (such as SWG and Heater) determines how low you can go. I save over 60% from using a single speed pump in electric cost.
Hey…so I have an Intermatic external timer setup with my Hayward super pump xe. The timer is setup to start at 8A and turn off at 8P. When the power turns on / off at the configured time, the pump too will turn on / off. The only thing I can’t seem to figure out is if the interval settings I’ve configured within the Hayward pump keeps its settings when the power is turned off or does it default back to its factory settings which is run at 50% for all three intervals. I’m hoping the moderator here can help answer that question as I’ve been unable to get an answer directly from Hayward’s customer service.
Haha. I was considering buying that pump, but I am glad I watch this video. I will never buy that pump and I hope you will never deal with that complicated programming in the field.
It works great. With omni to power off on a schedule, when power comes back on it goes back to interval 1. 500 buck cheaper than a vsp. Also a great choice to replace a single speed pump with out automation. Its cheaper and you get builtin automation in a way. Super quiet too.
Buttons !!Always!! get stuck or need to get replaced. Also ridiculous you have to set the daily operating speed through all cycles to max to properly get enough flow for a HAYWARD heater to work lol. I'm blown away all the great minds at Hayward found that the button was the absolute go to for these pumps. Must've replaced 30 of the buttons last year and had to reprogram almost every pump that had a heater a the same company's heater. Thanks for the service call money!
Way to make things more complicated
It’s the EPA and the DOE that have put the regulations into place, manufacturers are doing their best to stay compliant while still offering the cheapest and most simple solutions.
Pentair superflo vs and whisperdlo vst way more simpler
literally
It really is - I am so unhappy w this device. So stupid. I can’t even tell what speed I’m on - not even a HUD to look at
This pump is horrible, customers can't figure it out..
For pool heater to work u need 40 gallons a minute so it has to be on a decent rpm for that to happen
I currently have a mechanical time clock still in place. What happens to my programing when the clock shuts off. My objective here is to have the pump only on for 6 hrs at full speed. I hope you can help answer this as no support line for a hayward tech.
There is a six minute delay if you put the timer box off for service or any other reason. Once you put the timer for the pump back on it takes six mins to go on if you have all the intervals set up properly
Just got this new pump installed, question... does the 8 min priming delay the interval 1 schedule (pushing 8 min back)?
Is there numbers for how many rpm ‘s the pump runs at for the different speeds?
when I finished the programming cycle (held the interval 3 button for 4 seconds) it did not revert the speed back to the faster speed I selected for interval 1. Am I missing somehting? What am I supposed to do.
I have a Hayward XE and I can’t get the programming to stay reoccurring. It is saved but after it runs the first cycle it doesn’t start again instead the water pressure just gets very very low showing on the water that comes down from the spa into the pool. The filter has been checked and there are no blockages. The bubbler works on a lower speed bug still worlds What can I do to fix this issue?
I have pump to come on and off 12 hour intervals 6 am to 6 pm .Would like to know if I want heater to come on during the night how do I do that ?
Can all 3 intervals be at same speed…. For a water feature
How long should it run for a salt water generator to work?
Perfect easy thank you
Does the xe tristar have a hua? How would you suggest it be used in a omni se salt system?
Hi there, we can ask a Hayward tech to advise. Please private message your email address and phone number via Facebook or Twitter or you can email us at marketing@hayward..com and we'll forward your message.
In the meantime, here are links to our product manual and webpage:
www.hayward-pool.com/assets/documents/pools/pdf/manuals/TriStar.pdf
www.hayward-pool.com/shop/en/pools/tristar-xe-i-trixe
@@HaywardPoolProducts button struck
I think I'm just going to rely on my timer to shut the thing off and stop messing with this interval crap!
I think it slipped somehow, and now it's almost NEVER running, and my pool's going constantly going yellow to green.
This video expalined the process only slIghtly better than the documentation, which is TERRIBLE!
The green bottom take out of the place and now it dose working I don’t know why?
But how do you determine what time the pump thinks it is? For instance…I program all three intervals but I need to coordinate pool being on with vacuum being on. Help please!
Hi Justin, please dm your email address and phone number via Facebook or Twitter or email us at marketing@hayward.com for assistance.
@@HaywardPoolProducts
HPP - I’m having same issues as this guy. Can anyone help me?
So programming stays in memory once the pump is powered down?
Hi there, our experts would be best equipped to assist. Please email marketing@hayward.com with your inquiry, phone number, email, and product model number. Someone will reach out to you directly as soon as possible. If you're located outside the United States, please email our international team at img@hayward.com
@@HaywardPoolProducts You should have the experts respond to this good question here.
Thea answers need to be viewed by all of us interested enough to watch this video. Not some shady DM A TECH CRAP
Yes!
I just had this pump installed. I’m trying to reduce my electric bill. Do the lowest setting use a lot less electricity? I’m thinking because I have a screen enclosure maybe I could get away with the lowest settings.
Hi Noelle, your installer can advise on the best schedule for your pool. If you'd like a Hayward tech support team member to reach out to you please private message us via Facebook orTwitter or email us at marketing@hayward.com.
Yes, you can save a lot using the lower speeds. But depends on what other equipment you have (such as SWG and Heater) determines how low you can go. I save over 60% from using a single speed pump in electric cost.
The pump is programmed but what is the procedure to start and stop the pump to backwash ?
Go into override mode and click button 3 times to go into "Stop" mode.
@@joegirardi9784 Then how do I get back to the programmed settings ?
@@prof1ist press and hold for like 3 to 4 seconds. It will rapid flash 4 times.
Can a Super Pump XE be connected to an external timer? Once the unit gets power, does it run or do you need to press a button?
Hey…so I have an Intermatic external timer setup with my Hayward super pump xe. The timer is setup to start at 8A and turn off at 8P. When the power turns on / off at the configured time, the pump too will turn on / off. The only thing I can’t seem to figure out is if the interval settings I’ve configured within the Hayward pump keeps its settings when the power is turned off or does it default back to its factory settings which is run at 50% for all three intervals. I’m hoping the moderator here can help answer that question as I’ve been unable to get an answer directly from Hayward’s customer service.
@@mohammadrahman9258 It keeps it's settings.
Haha. I was considering buying that pump, but I am glad I watch this video. I will never buy that pump and I hope you will never deal with that complicated programming in the field.
We are more than happy to support you and break things down if you run into any problems!
I’m dealing with one on my route, I’m about to rip it out and put in a different one!
This pump is a joke, and it's not a funny joke
This pump is a spinning piece of garbage
Hi Rodrigo, please let us know if you'd like a tech to reach out to assist.
It works great. With omni to power off on a schedule, when power comes back on it goes back to interval 1. 500 buck cheaper than a vsp. Also a great choice to replace a single speed pump with out automation. Its cheaper and you get builtin automation in a way. Super quiet too.