It's totally worth it. I know they are currently sold out of the deluxe version, but they restock from time to time, so just be on the lookout. Thanks for watching.
I don't think you broke the piece. I purchased the same statue and mine came broken too. If you watch your video, when you opened the outer brown ironstudios box, it's the small plastic container that was sitting on top of the official white statue box that you took out and set aside. It was in a separate small plastic container that wasn't even included in the box with the statue. It was added to the brown shipping box along with the official statue box. They were two separate items placed into the shipping box. It broke because of their poor packaging. I contacted Iron Studios a while back and the best they would do for me was for me was to package it all back up and ship the whole thing back as a return and for them to send me another complete statue. Considering that they would just package the statue up the exact same way the second time I didn't see the point. That piece would just get broken again. After this experience with Iron Studios, I'm afraid to ever purchase from them again, because just like you it's the first time I've actually had to contact them about a problem with anything. I also didn't understand why they insisted on me sending the whole thing back if they have the separate piece lying around in their warehouse to be stuck in a shipping box. Why couldn't they just ship out the single piece to me if it didn't require them to even open a new white statue box? I've seen another unboxing of this statue on TH-cam that had the exact same piece arrive broken, for the exact same reason. The statue is still really nice without the piece, but folks considering dishing out this kind of money should be warned that it is a huge possibility that the piece will most likely arrive broken.
I'll have to go back and watch that part of the video because I didn't catch that during editing. I will say, though, as I guy who has purchased the entire Harry Potter Iron Studios collection, this is a one-off. Iron Studios typically goes above and beyond when it comes to their packaging. I'm still waiting on a response from them regarding how to resolve this, but I'm hoping it doesn't involve sending the whole thing back. That seems extremely ridiculous and a waste of shipping. I'll update this post once things have been resolved. Thanks for watching.
Trust me, I tried. It's fixed the best I could get it for the closeups, but my hands don't do well when it comes to such tiny pieces. Fingers crossed I have better luck with IS. Thanks for watching.
Gorgeous statue! They really nailed Hermione’s face and I find a lot of the time that is something that is just a little off with most figurines. Sorry about the little mishap, hopefully it can be replaced.
I completely agree. I think they did a better job of capturing Hermione's likeness than any other statue I have of her...including Gentle Giant. Thanks for watching.
Unfortunately, it happens from time to time when you're dealing with such delicate pieces. Hopefully, IS will send me a replacement piece and it arrives in tact. Thanks for watching.
One of my next purchases is going to be this hermione figure thanks for sharing 😊
It's totally worth it. I know they are currently sold out of the deluxe version, but they restock from time to time, so just be on the lookout. Thanks for watching.
I don't think you broke the piece. I purchased the same statue and mine came broken too. If you watch your video, when you opened the outer brown ironstudios box, it's the small plastic container that was sitting on top of the official white statue box that you took out and set aside. It was in a separate small plastic container that wasn't even included in the box with the statue. It was added to the brown shipping box along with the official statue box. They were two separate items placed into the shipping box. It broke because of their poor packaging. I contacted Iron Studios a while back and the best they would do for me was for me was to package it all back up and ship the whole thing back as a return and for them to send me another complete statue. Considering that they would just package the statue up the exact same way the second time I didn't see the point. That piece would just get broken again. After this experience with Iron Studios, I'm afraid to ever purchase from them again, because just like you it's the first time I've actually had to contact them about a problem with anything. I also didn't understand why they insisted on me sending the whole thing back if they have the separate piece lying around in their warehouse to be stuck in a shipping box. Why couldn't they just ship out the single piece to me if it didn't require them to even open a new white statue box? I've seen another unboxing of this statue on TH-cam that had the exact same piece arrive broken, for the exact same reason. The statue is still really nice without the piece, but folks considering dishing out this kind of money should be warned that it is a huge possibility that the piece will most likely arrive broken.
I'll have to go back and watch that part of the video because I didn't catch that during editing. I will say, though, as I guy who has purchased the entire Harry Potter Iron Studios collection, this is a one-off. Iron Studios typically goes above and beyond when it comes to their packaging. I'm still waiting on a response from them regarding how to resolve this, but I'm hoping it doesn't involve sending the whole thing back. That seems extremely ridiculous and a waste of shipping. I'll update this post once things have been resolved. Thanks for watching.
Perry, get a good pair of tweezers and some gel super glue. Put the tiny pieces together one at a time and fix it! The statue as a whole looks super!
Trust me, I tried. It's fixed the best I could get it for the closeups, but my hands don't do well when it comes to such tiny pieces. Fingers crossed I have better luck with IS. Thanks for watching.
Gorgeous statue! They really nailed Hermione’s face and I find a lot of the time that is something that is just a little off with most figurines. Sorry about the little mishap, hopefully it can be replaced.
I completely agree. I think they did a better job of capturing Hermione's likeness than any other statue I have of her...including Gentle Giant. Thanks for watching.
That's really disheartening. Hope you are able to replace that item without costing too much. It's such a neat piece.
Unfortunately, it happens from time to time when you're dealing with such delicate pieces. Hopefully, IS will send me a replacement piece and it arrives in tact. Thanks for watching.