Someone give this man a medal. My type cover stopped working back in February and I had to go to the Microsoft store for a replacement. They gave it to me for free but it was still a hassle. Today, after about 8 months with the new type cover, this one stopped working as well. I was so stressed about getting a replacement because with covid I am sure that would be even more of a hassle. But I found this video and the first step worked perfectly. Thank you so much for saving me all the effort and time I already had to spend once on this issue. Microsoft should really do something about this though.
@@bigtshotmusic I didn't, but also I live in nyc and went to the 5th ave location in Manhattan and they were so swamped, I think they just wanted to get me appeased and out of the store as quick as possible. So I can't say for sure if they'd give it for free in a more relaxed/suburban environment
Thank you so much! I was freaking out because it wasn't working during my online class, but the first method worked perfectly for me. I cannot thank you enough!
Bro, I've been Involved with I.T. since the early 90s. Getting into the bios of your own machine used to be so much easier. As u might imagine I've looked this kind of shit up a trillion times. This tip fixed my keyboard and problem faster than I have ever experience before, faster than any help video that ever was. Homie, thanks for putting out a succinct, accurate answer. You have no idea how much frustration you helped curtail with this fast and easy trip. Keep doing it. Sure, theres are a million of these things up. But so few do it right. When i find a tip that works, I save it and the dude who posted it's name. Then when I have another problem I look back on who has done things right in the past. Oh yeah this guy dont bullshit, he'll give you a good answer. Stick with him for future issues.
OMG!! My keyboard has been down for a while now and I purchased a new one today for more $$ than I wanted to. I tried the new keyboard in the store, and it did not work, so I immediately returned it. Saddened without a functional keyboard, I tried YT and there you are with two fixes. Tried option one, it did not work. Almost losing hope, but alas, the simplicity of option two worked like a charm. The time spent traveling, purchasing, worrying, and searching, all vanquished in seconds, with an alcohol-soaked, cotton swab. You've done a service today. Thank you!!
A medal is definitely in order. Option 1 worked, but Option 2 forced me to look at my dirty connections that I have neglected cleaning over the years. I have the first generation Surface and still love it, so I was frustrated when this happened. Thanks WorldofTech!
You just made my day 🙂, I thought this was it for my old loved surface pro 4. But your super cool and easy fix (version 1) saved my old comupter from being replaced "already". Now give it a 2nd life. Thank you so much. Cheers Daniel from Switzerland
This video may be 4 years old but it saved me today! Solution 2 was the trick. So crazy because I haven't even disconnected the keyboard in months so I never thought it would be dirty. Thank you for saving the day.
It’s such a relief you popped right up when searching google. The first option worked! My tablet or key board wasn’t working and now it does! Thank you!😊
I was freaking out when I couldn’t type anything. The deadline of assignment was approaching. I tried your two tips and it worked for option 2. Thank you.
What kind of keyboard are you using? I have the keyboard for the surface pro 3 and am looking for the keyboard that will be able to actually cover my screen. Thank you for the video!
Finally a solution that works. I started with the rubbing alcohol method and it worked instantly. I've been searching for ways to fix this and nothing ever worked. So glad I found this video!
First method worked for me! As opposed to what you said, the cursor didnt show so I just touched "Exit", but when my lock screen popped up, the cursor was back!! Thank you so much!
The press and hold into BISO method really works! My SFPro7 could not charge and keyboard didn't work. I found your video. Now these have been fixed. Thank you so much!
thank you so much for your simple productive solution! super cool! please keep them coming!! :) 5 stars for you! My keyboard was unresponsive and I got it up and running in a minute with your super instructions! you do deserve a medal!
THANK YOU!!! the bios worked! After trying everything, I thought the keyboard just died. I bought a new keyboard and to my surprise, it didn't work either!! I found this video and after doing the BIOS reset, both the new and old keyboard started working!
Thank you - I had tried everything - re-setting computer and re-loading windows 10.. but this is the first time I've been able to use the keyboard for a while!
You saved my teaching day, I was able to enter grades immediately. Thankyou thank you and blessed thank-you! You saved me a lot of headache today and in the future if it ever happens again. A watcher from Alabama!.
Thanks man! I had tried everything but didn't know about the boot to Bios screen...I usually let go of the two buttons to just do a hard reboot. That first tip was the trick to get mine back!
My goodnessss. I have tried all the solutions I found on Microsoft support page but those did not work. And your second method which is to rub the connecting place with alcohol worked!!! Although I am only able to use the type cover extended, I do not have to buy a new one! Thank you so much sir!
Thank you so much, mine began to be unresponsive and as I gave up, I decided to look for reviews on other options and thankfully this video popped up first and saved me from buying another one 🙏🏼
update: I thought I was done with just doing the first method (and it worked initially) but when I detached and reattached the keyboard it became unresponsive again, went ahead and did the second method and now its completely fixed!
OMG THANK YOU SO MUCH FOR THIS VIDEO !!!! I was desperate ! But the first trick resolved everything !! Thank you so much ! I would just like to add that if when you're in the bios, you still can't do anything, go to Devices and check if the "Surface type cover port" is activated! Mine was off !!
Thank you!! Booting into the BIOS config revived my keyboard! Actually it wasn’t my keyboard, because I tested anothe me one - clearly it was my SP7 not recognizing the keyboard. Super easy fix I haven’t seen elsewhere! Thank you!
Hello from Spain, My father was about to give up trying to fix the external keyboard... I tried to help him but couldn't find a solution , and then I found your video.. the alcohol solution :) Thank you soooo much! Muchas gracias!!!
Bringing up the BIOS did the trick for me. I had gone through the the whole Microsoft troubleshooting process (except for the last recommendation, which was to reset the unit). THANKS!
Hello. Both the methods didn't work for me. My surface problem is that its not that the keyboard doesn't completely work but that it only works when the whole thing or system is flat i.e. both the screen and keyboard are at 180 degrees. What do I do?😢😢
Thanks so much for the solution! (Typing this after fixing with the first method) My keyboard was literally working an hour before and just suddenly stopped working. Those articles online are just useless. I don't know how you find the first solution but it saved me from buying a new keyboard.
Sir, thank you so much for the help. My keyboard on Surface 6 stopped working months ago. The rubbing alcohol method worked and its all good again. Thank you again. You are a hero. :)
THANK YOU SO MUCH!!!! I can’t thank you enough!! I spent over an hour with a microsoft IT support tech who accessed my laptop remotely and ended up resetting my PC & making me loose all my installed software and nothing they did worked so they told me to buy a new keyboard which they said would hopefully fix my problem. The 1st option you showed fixed my keyboard problem, thank you again you’re a lifesaver!!!! 🙏
Thank you so much! The first methods worked perfectly! I was worried and you really helped. Why does this happen tho and how can I prevent it from happening?
2022 update! YOURE AMAZING Surface Labtop 2 (not detachable) wasn’t working trying to touch screen click through settings to find something. Nothing worked. Diagnostics didn’t work. Used the Volume up and power down key and worked Thank you very much!
I had the second issue, and it worked perfectly! Thank you! 🙏🏽 Do you know how to fix the screen flickering defect (which MS pretty much divested responsibility), common to Surface Pro 4?
Omg, you are a life saver, I have a deadline and my keyboard stopped working. I was about to cry because I know I would have taken a few days to get support from IT. 🤩
So a couple of days ago there was a coffee spill which I immediately cleaned up, but I guess not what I couldn't see. The Bios thing didn't work but cleaning the contacts worked like a charm! Thank you thank you!
Hi I have a Surface Pro 7. I’ve completed both steps a few times but still cannot get the tablet to recognize the keyboard or tracking pad. I tried to connect my keyboard to a friends tablet and the keyboard works perfectly fine on their tablet. Any ideas what else it could be? Thanks!
Great... the 2nd method worked... I think developing static charges at the connection points of keyboard is the reason... specially in cold winter times....! Cheers....!
Thanks heaps - it worked, but now the problem is happening with frightening regularity. It happened yesterday in a Zoom lesson and I couldn't type in the Chat box so I had to abandon the class. I'm so over Surface Pro, and it looks as though many other people have had the same problem as you've garnered 100,000+ views!
Someone give this man a medal. My type cover stopped working back in February and I had to go to the Microsoft store for a replacement. They gave it to me for free but it was still a hassle. Today, after about 8 months with the new type cover, this one stopped working as well. I was so stressed about getting a replacement because with covid I am sure that would be even more of a hassle. But I found this video and the first step worked perfectly. Thank you so much for saving me all the effort and time I already had to spend once on this issue. Microsoft should really do something about this though.
Totally agree
Best video. Sang really professionally presented.
Also I didn't have alcohol. I used vinegar. Did the same job.
And it works!
did you need a warranty
@@bigtshotmusic I didn't, but also I live in nyc and went to the 5th ave location in Manhattan and they were so swamped, I think they just wanted to get me appeased and out of the store as quick as possible. So I can't say for sure if they'd give it for free in a more relaxed/suburban environment
Is that keyboard vomes with warranty or they gave you because it just got damage.
L
L
Thank you so much! I was freaking out because it wasn't working during my online class, but the first method worked perfectly for me. I cannot thank you enough!
same lol
Does it work on any surface pro?
Bro, I've been Involved with I.T. since the early 90s. Getting into the bios of your own machine used to be so much easier. As u might imagine I've looked this kind of shit up a trillion times. This tip fixed my keyboard and problem faster than I have ever experience before, faster than any help video that ever was. Homie, thanks for putting out a succinct, accurate answer. You have no idea how much frustration you helped curtail with this fast and easy trip. Keep doing it. Sure, theres are a million of these things up. But so few do it right. When i find a tip that works, I save it and the dude who posted it's name. Then when I have another problem I look back on who has done things right in the past. Oh yeah this guy dont bullshit, he'll give you a good answer. Stick with him for future issues.
Loucipher u shoulda went into writing not IT my man
OMG!! My keyboard has been down for a while now and I purchased a new one today for more $$ than I wanted to. I tried the new keyboard in the store, and it did not work, so I immediately returned it. Saddened without a functional keyboard, I tried YT and there you are with two fixes. Tried option one, it did not work. Almost losing hope, but alas, the simplicity of option two worked like a charm. The time spent traveling, purchasing, worrying, and searching, all vanquished in seconds, with an alcohol-soaked, cotton swab. You've done a service today. Thank you!!
A medal is definitely in order. Option 1 worked, but Option 2 forced me to look at my dirty connections that I have neglected cleaning over the years. I have the first generation Surface and still love it, so I was frustrated when this happened. Thanks WorldofTech!
Thanks so much! The BIOS thing worked for me (option 1), didn't have any faith in it, BUT IT WORKED!!
Incredible! I'd watched many videos in vain until I bumped into yours which solved my problem in a matter of seconds(option 1). Thank you SOOOOO much!
You are a life saver!! The cotton bud with hand sanitizer clean worked a treat....you have saved my working week! Thank you
Solved perfectly (only did 1st method). You saved me.
Thank you so much.
Thanks so much for the information. I didn't want to buy a new one. I followed the first method and now it works! So thankful!
You just made my day 🙂, I thought this was it for my old loved surface pro 4. But your super cool and easy fix (version 1) saved my old comupter from being replaced "already". Now give it a 2nd life. Thank you so much.
Cheers Daniel from Switzerland
THIS WORKED FOR ME! After hours of googling and panicking, the power + volume up did the trick! I'm sooo happy!!!
actually he deserves two medals. One medal for each solution!!! Solution 2 worked for me!!!!
I don’t ever comment or give reviews but this was a quick and straight forward fix. Thanks
My man! First method worked like a charm! Thank you so much for taking the time to help us all. You’re the man. Subscribing now!
This video may be 4 years old but it saved me today! Solution 2 was the trick. So crazy because I haven't even disconnected the keyboard in months so I never thought it would be dirty. Thank you for saving the day.
Glad it helped!
I was skeptical about cleaning the ports with alcohol rub, but it actually worked
Thank you
It’s such a relief you popped right up when searching google. The first option worked! My tablet or key board wasn’t working and now it does! Thank you!😊
Thank you very much ! I tried everything until your instruction fixed the keyboard problems.
I was freaking out when I couldn’t type anything. The deadline of assignment was approaching. I tried your two tips and it worked for option 2. Thank you.
Thank you so much! I’ve gone through a few videos on TH-cam trying to fix this. Your first solution worked for me. Thank ya!!
What kind of keyboard are you using? I have the keyboard for the surface pro 3 and am looking for the keyboard that will be able to actually cover my screen. Thank you for the video!
Omg thank you! I spent like 30 minutes stressing out over it and it worked straight away after watching this video!
YOU ARE A GOD. I spent a few hours on the internet and on official Microsoft forums with no solution. This was an instant fix. Thank you so much!
Finally a solution that works. I started with the rubbing alcohol method and it worked instantly. I've been searching for ways to fix this and nothing ever worked. So glad I found this video!
Using rubbing alcohol would have been my 3rd step.
I'm so glad people like you exist..... I was freaking out but the first method worked for me
First method worked for me! As opposed to what you said, the cursor didnt show so I just touched "Exit", but when my lock screen popped up, the cursor was back!! Thank you so much!
The press and hold into BISO method really works! My SFPro7 could not charge and keyboard didn't work. I found your video. Now these have been fixed. Thank you so much!
thank you so much for your simple productive solution! super cool! please keep them coming!! :) 5 stars for you! My keyboard was unresponsive and I got it up and running in a minute
with your super instructions! you do deserve a medal!
Omg THANK YOU I WAS ABOUT TO CRYYYY
Hero, my keyboard hasnt been working and uni is starting in 2 days, this dude is a literal lifesaver, thanks for your help!!
THANK YOU!!! the bios worked! After trying everything, I thought the keyboard just died. I bought a new keyboard and to my surprise, it didn't work either!! I found this video and after doing the BIOS reset, both the new and old keyboard started working!
This worked for me. Thanks. Just curious why does this method work?? What's the logic behind it?
Thankyou so much, I had an online lesson and was freaking out so much, thankyouuu
Thank you - I had tried everything - re-setting computer and re-loading windows 10.. but this is the first time I've been able to use the keyboard for a while!
first method worked perfect. thank you! you deserve a medal for this 😭😭😭
I was struggling with that until I watch your 2 suggestions.
The use of the alcohol worked for me.
Thumb up.
My Surface Pro just stopped working. Read and tried all the steps from MS Website, but this one did the trick. Many thanks!
You saved my teaching day, I was able to enter grades immediately. Thankyou thank you and blessed thank-you! You saved me a lot of headache today and in the future if it ever happens again. A watcher from Alabama!.
Thanks man! I had tried everything but didn't know about the boot to Bios screen...I usually let go of the two buttons to just do a hard reboot. That first tip was the trick to get mine back!
My goodnessss. I have tried all the solutions I found on Microsoft support page but those did not work. And your second method which is to rub the connecting place with alcohol worked!!! Although I am only able to use the type cover extended, I do not have to buy a new one! Thank you so much sir!
thank you brother i was stressing the combo of both helped
I have not been able to use my Surface for almost one year. Your bios solution fixed it in SECONDS. Thank you sir! Awesome video.
Thank you so much, mine began to be unresponsive and as I gave up, I decided to look for reviews on other options and thankfully this video popped up first and saved me from buying another one 🙏🏼
update: I thought I was done with just doing the first method (and it worked initially) but when I detached and reattached the keyboard it became unresponsive again, went ahead and did the second method and now its completely fixed!
I have a Dell tablet with the keypad and the rubbing alcohol did the trick after a week of not been able to use it.
You are awesome!
First one worked for me. Thanks. Saved the day :)
Awesomeness! The alchol technique worked! Thank you!
Absolute life saver! Your first trick (boot to BIOS) worked first time. Thanks so much.
OMG THANK YOU SO MUCH FOR THIS VIDEO !!!! I was desperate ! But the first trick resolved everything !! Thank you so much !
I would just like to add that if when you're in the bios, you still can't do anything, go to Devices and check if the "Surface type cover port" is activated! Mine was off !!
Option 1 worked the first time, and it would reignite my password, but option one fixed the entire issue. Thank you very much!! 😃
I'm so thankful! First method worked!! BIG THANKS 🙏🏼✨
Worked for my 10 yr old surface pro 3 thank you surface pro expensive but still going strong. I'm gonna try and make it to 20 yrs. Still looks new
Thank you!! Booting into the BIOS config revived my keyboard! Actually it wasn’t my keyboard, because I tested anothe me one - clearly it was my SP7 not recognizing the keyboard. Super easy fix I haven’t seen elsewhere! Thank you!
Hello from Spain,
My father was about to give up trying to fix the external keyboard... I tried to help him but couldn't find a solution , and then I found your video.. the alcohol solution :)
Thank you soooo much!
Muchas gracias!!!
First one fixed the same issue on my surface laptop 2. Thank you!!!
Bringing up the BIOS did the trick for me. I had gone through the the whole Microsoft troubleshooting process (except for the last recommendation, which was to reset the unit). THANKS!
Hello. Both the methods didn't work for me. My surface problem is that its not that the keyboard doesn't completely work but that it only works when the whole thing or system is flat i.e. both the screen and keyboard are at 180 degrees. What do I do?😢😢
Thanks so much for the solution! (Typing this after fixing with the first method) My keyboard was literally working an hour before and just suddenly stopped working. Those articles online are just useless. I don't know how you find the first solution but it saved me from buying a new keyboard.
Fix your stuff Microsoft, why does a problem 2 years old still exist
Sir, thank you so much for the help. My keyboard on Surface 6 stopped working months ago. The rubbing alcohol method worked and its all good again. Thank you again. You are a hero. :)
This was sooo helpful. I'm in the middle of doctoral work and I don't have time for the shenanigans and typing disruptions. Thank you.
Thank to you! We tried every video and your video is the only one that worked!! Thank you!
THANK YOU SO MUCH!!!! I can’t thank you enough!! I spent over an hour with a microsoft IT support tech who accessed my laptop remotely and ended up resetting my PC & making me loose all my installed software and nothing they did worked so they told me to buy a new keyboard which they said would hopefully fix my problem. The 1st option you showed fixed my keyboard problem, thank you again you’re a lifesaver!!!! 🙏
After having tried various methods, your second proposal finally worked (I used ethyl alcohol). Your video is really helpful. Thanks a lot, thumbs up!
Thank you so much! The first methods worked perfectly! I was worried and you really helped. Why does this happen tho and how can I prevent it from happening?
the first step does the big help! thanks a lot for the very helpful tip
2022 update! YOURE AMAZING
Surface Labtop 2 (not detachable) wasn’t working trying to touch screen click through settings to find something. Nothing worked. Diagnostics didn’t work. Used the Volume up and power down key and worked
Thank you very much!
Thank you so much! The power + volume up hold worked. I really appreciate your video!
Someone who showed me something that actually worked. You’re amazing
Thank you so much!! Method 1 works. I have a slightly different model my volume is on the side. I can get back to work, so great full.
After cleaning the contacts my keyboard works great, thank you.
I had the second issue, and it worked perfectly! Thank you! 🙏🏽
Do you know how to fix the screen flickering defect (which MS pretty much divested responsibility), common to Surface Pro 4?
Omg, you are a life saver, I have a deadline and my keyboard stopped working. I was about to cry because I know I would have taken a few days to get support from IT. 🤩
Thank you. The first method worked for me. I really appreciate it.
Wow, I cannot believe the alcohol method actually worked. Thank you so much for your help.
Worked like a charm. The 2nd method.
Thank you. The first solution worked for me.
Thanks so much. Holding down the two buttons worked!
Thank you so much! I just tried the first solution with my surface go and so far it's been working, thank you!
DUDE!! The rubbing alcohol worked!!!! THANK YOU!!!!
So a couple of days ago there was a coffee spill which I immediately cleaned up, but I guess not what I couldn't see. The Bios thing didn't work but cleaning the contacts worked like a charm! Thank you thank you!
Dude I was so confused. The first
Troubleshooting method worked for my surface laptop 3! Thank you!
The first option worked for me. Thank you so much
Option #1 worked. Saved my day. Was getting ready for a customer presentation. Thanks!!
I have to say thank you ! it works great ,I spend 3 hours before I found your video ...thanks!
Thank You so much! Issue resolved after following your instructions.
Hi I have a Surface Pro 7. I’ve completed both steps a few times but still cannot get the tablet to recognize the keyboard or tracking pad. I tried to connect my keyboard to a friends tablet and the keyboard works perfectly fine on their tablet. Any ideas what else it could be?
Thanks!
Thank you .. I actually had to do both steps in order to work... Thank you for help in details..
Getting into Bios and back out worked. Thank you!!!!
Thank you so much!!
Great... the 2nd method worked... I think developing static charges at the connection points of keyboard is the reason... specially in cold winter times....! Cheers....!
Thanks heaps - it worked, but now the problem is happening with frightening regularity. It happened yesterday in a Zoom lesson and I couldn't type in the Chat box so I had to abandon the class. I'm so over Surface Pro, and it looks as though many other people have had the same problem as you've garnered 100,000+ views!
THANK YOU!! This was super helpful....the first solution worked. Really appreciate you putting this video together.
Thank you so much! Worked like a charm! Thumbs up!
Thank you!! 1st solution worked 👍👍
Thanks a million. A straight to the point, easy to follow solution. Option 1, worked for me.
2nd method works superbly. Thank you mate
Thank you sooo much! The first one was not working, but when i tried the second one, Thanks God, its working!
The work from home hero award goes to…!👏🏾👏🏾👏🏾 Thanks Champ!
this is definitively the best tech support video
The button solution is very amazing. Thank you very much