Hi there! I just purchased for my remote job, but the ANC does not seem to be working. Clients care hear everything, including when I am typing. Do you all know how I can troubleshoot this issue? Thank you in advance!
There is no multipoint when dongle is connected, it overrides all Bluetooth connections. to connect to multipoint, the dongle can't be plugged in, then connect through Bluetooth as normal.
Hi there, I have tried to contact support numerous times on my headset ANC not working . I have troubleshooted many times and customers can still hear everything I do in the background, even my typing. Can someone please help me ASAP? My job depend on customer service! Thank you, Rachel Feldman
Hi there! I just purchased for my remote job, but the ANC does not seem to be working. Clients care hear everything, including when I am typing. Do you all know how I can troubleshoot this issue? Thank you in advance!
Wait can you not do multipoint with the dongle and a second Bluetooth device?
There is no multipoint when dongle is connected, it overrides all Bluetooth connections. to connect to multipoint, the dongle can't be plugged in, then connect through Bluetooth as normal.
Hi there,
I have tried to contact support numerous times on my headset ANC not working . I have troubleshooted many times and customers can still hear everything I do in the background, even my typing.
Can someone please help me ASAP? My job depend on customer service!
Thank you,
Rachel Feldman
Hi, how good is the mic? My job depends on taking calls daily y I’m not sure If it’s gonna work