How Ros Pays Attention to my Travel Needs

Being a travel agent requires superb attention to details. To please your client's needs, you must look into the smallest details as well.
You must know the right questions to ask. So that you can get valuable information from your clients that you could use.
Aside from that, you should take note of these minute details from your clients. You can use these when they return to you and impress them bigtime!
Watch this video of one of Roslyn's clients. See how the latter pays attention to every detail of her client's needs.