*UPDATE 7/12/22: **th-cam.com/video/OoV9AHvhg7s/w-d-xo.html* UPDATE 2/16/21: Interesting timing that I called to cancel my Craftsy auto-renewal on February 2nd, put out this video on February 12th, then received a confirmation email at 8:44PM on February 16th after thousands of people viewed it... What's your own experience with Craftsy been like since TN Marketing took over? Please share your thoughts here! The END of Bluprint (formerly Craftsy) 🧵 What About Forever Classes? th-cam.com/video/1GqsBI02KRo/w-d-xo.html Bluprint / Craftsy Update 🧵 Streaming Access WILL Continue!? th-cam.com/video/uKDoVs2WQDM/w-d-xo.html
I had never paid for Craftsy content but I did can an account there as I purchased many patterns through them which also were supposed to be forever. Did the same thing when they changed to Blueprint. Signed in on both. Made sure my content was still there etc. then when they shut down blueprint i got many emails from Craftsy. I tried many times to sign into my account to no avail!! I contacted them and gave them all of my info but they could not find me or my acct anywhere. Really pisses me off. But they keep sending emails to me however they say they dont have my email on file. Hmmmm how does THAT work?!?!?!
Found Craftsy add promoting $2.49 per year. Almost signed up till I realized it's too good to be true. Went to YT to find out how good it is and luckily i found this. Thanks for the info!
I paid the same amount on my regular CC. Had to cancel that card and get a new one. They won't be able to charge me for a renewal. And I won't renew - not with the practice they have of making it that difficult to stop auto-renewal.
That auto-renewal really gets me. I hate having to call a salesperson just to cancel something. It's always a song and a dance. I just want to do it online. They are currently offering membership for $2.97. I may do it anyway using a card that expires in a few months. 😁
Same here :) There is always something to learn, do and for free. I did , however , just go to utube premium. Love it. Senior budget doesn't cover high cost of classes.
When a company makes it difficult to cancel, it’s a guarantee I will never do business with them. The fact that you did not get a verification email is highly suspect. I would also contact the credit card company and have them flag that charge if it is attempted.
Was just charged a membership when it says as I requested no more renewels/subscription - however they tried to charge my card - I reported Fraud - then some how they found an old card somehow from my husband and tried to charge him - he defrauded the charge even though they don't shoe his card in my account. I cannot remove my card or change it - both our cards have been shut down now bc of this - now We have to try to contact Craftsy - I will be cancelling everything - they show no renewal on their website but they went to great lengths to try and get money out of us - do not get a Craftsy acct
That happens to me, they tricked me indeed. In the promotion I signed up, I can't remember saying yes to auto-renewal. I don't understand why they'd charged me 97$
Yup, loved it in the beginning, had a small shop with my patterns. Then I lost my store with bluprint, never have returned to purchase anything. Will never return to craftsy.
A million times, thank you! I almost got sucked in by their $1.75 -for-a-year offer but decided to do a bit of research first. You saved me from what would’ve been a frustrating situation!
I appreciate your candor about these things, especially when it comes to things you have endorsed in the past. In addition to the additional hurdle of steps to call and cancel a subscription, things like that add a barrier to folks like me who are disabled and have a difficult time making phone calls. A service which requires me to call to handle my account is a service I simply can't use.
I’m so happy to hear that someone else feels the same way I did and do about Craftsy! I did cancel my membership also. It’s not the same company! I was a member for about 5 or 6 years. They also use to give you 12 forever classes excluded with Your Premium Membership! It was good to see and hear that I was not the only one that was disappointed in the direction Craftsy is going! Thank you! 👍🏼🤗🥰
If they do not opt you out and continue to charge your credit card, call your credit card company and report the charge as fraudulent. Also, keep track of your initial call to cancel with date, date & person you spoke to (it should be in your phone history log). Good luck!
My daughter and were talking about joining, but found you three videos and watched them first. Thank you so much for sharing all this info. We will not be joining, and followed YOU instead! Can't wait to explore your channel! Cheers!
This has definitely become a shady organization. I've been trying to cancel my membership but there is no way to do it on their website. When I call the number they provide, it says the office is closed and provides office hours. I've called multiple times within their stated office hours and they are always closed. No one ever calls back when I leave messages.
I,too am a Craftsy member since 2011. I am so disappointed in all the changes. I miss the tools and sewing supplies including fabrics that were offered. I also miss the fashions along the sewing kits for those fashions. I will be re-thinking all of this now that so much is offered on other media.
Since Bluprint took over Craftsy I stopped buying patterns and classes from them - it was just never the same. I also got various shady feels about the way they treated content creators, and that put me off.
I been canceled mines and then they charged me for the next month. I had to get PayPal involved. That was so unprofessional how they did it after I called for them to cancel. Thanks 😊 for speaking on this🤗
Thank you for posting this video! I recently asked a question on a Craftsy video (I had never heard of them before) They replied that they'd be happy to answer my question if I purchased a membership. So I did a Craftsy search and just found this video of yours. THANK YOU for sparing me the headache. I probably would have signed up for their services because it sounds great in theory. My question was such a simple one, they really could have just answered it as a good business practice....I found the answer on a sewing page. And that page gained a grateful new subscriber :)
Thank you so much for creating this video! I was very close to getting a Craftsy membership today but I was hesitant because I would have to contact the company in order to get it canceled. That is usually a red flag for me - having to call or email the company to get something canceled (outside of utility companies). I looked for some reviews and found your video. Love that you added so many details. I am a new subscriber now!
I has joined craftsy back in early 2019? And I loved it! I was brand new to sewing and a huge fan of Angela Walters and her midnight quilt show so i would watch her videos then go to the craftsy store and buy the quilt kit that corresponded so I could make my own version. I loved how it came with everything including instructions and tips and you could even buy coordinating thread, it had a very professional look and feel to it. I bought three kits from them and loved every one! I was a member and when I found out they had gotten rid of their shop I decided to wait a little bit to see if it ever came back because I didn’t want to lose my discount. A year later they still hadn’t gotten their shop opened back up so I called one morning to cancel, it took a little bit and the customer service representative said they would have a new shop opening back up soon it never gave me a definitive time frame and tried to get me to stay but I told her that I would rejoin when that day came to get my discount back. It was a bit arduous denying her and trying to get my point across that I didn’t want my membership anymore since I only really used It for buying their supplies and quilt kits but I finally got through and canceled. I miss their shop and the old craftsy, I also miss seeing Angela Walters here on TH-cam. They switched her to their platform and made it to where you would have to pay to watch which is really unfortunate. She was essentially the inspiration for me to buy a sewing machine and get into this new hobby, seeing her make a whole quilt in a “night” (I’m sure it was through the power of movie magic) made me feel like maybe i could do it too. Of course I soon realized it takes a WHOLE lot longer but still, she was real and even sometimes showed her mistakes 😅
This was a timely video. Craftsy was one platform unavailable to me or it was extremely cost prohibitive (not in the US) so I jumped on the cheap enrollment offer to explore the site. I haven't used it once. I'm not a fan of creating barriers for customers to modify their account or to cancel entirely. It's definitely not a 'customer first' approach.
Get the Privacy app and generate virtual cards (tied to your card, but kept private) and assign it to a single merchant. Set a limit so the merchant can't get more than your limit, and you can pause the card so it's no longer usable (you can un-pause it when you're ready to use it again. Works great on situations like this. No more cancellation headaches. There's also an option to create a one time use card.
Buried in the FAQ section is an email address you can contact if you want to cancel the automatic renewal. I've just sent them an email asking them to cancel the automatic renewal on my account. My renewal isn't until the fall, but we'll see what response I get.
Personally I love the new Craftsy. I’m so thankful to have access to not only my forever materials but also access to new courses. Even at the new rate, it’s less than $7 a month for full access so I believe that’s a good deal. I will renew because I don’t want to ever lose Craftsy again like we thought we were last summer. I am incredibly disappointed that the product line is discontinued. But I do have a nice stash of fabric and thread to enjoy going forward. In full disclosure, I am an affiliate for the new Craftsy as I was for Bluprint (which I also loved). But I do pay for my own membership and I would not recommend anything I don’t truly love and use. It’s always interesting to hear other’s thoughts on matters important to our Craft community, but I’m going to have to be the odd voice and express my support for the new platform. Thanks for initiating the conversation. ❤️
Thanks for this. I also am glad Craftsy came back and will continue my membership. It's like anything you pay for. Read the fine print and USE it. How many of us have bought 'craft' things and they sit, sometimes still in the boxes they came in. Guilty. And almost anything you subscribe to you need to call to cancel. I do not feel that is a problem. I would be glad to talk to someone to be sure it would be. Off now to learn something new... :)
I agree with you! I loved Craftsy when I joined in 2012. I wasn’t a fan when they went to Bluprint, so I cancelled. They should have left it alone. It was so great in the beginning.
I had a company try to force me to call to cancel a subscription, but I had signed up through the website, so I felt like I should be able to cancel through the website. I emailed to complain about this, so I called and was on hold for over 20 min. I emailed again to add to my complaints and they wrote back that I was cancelled. I kept an eye on my bank account though, but never got charged again. I've found I can generally get what I want if I don't swear, use complete sentences, and be persistent in my emails. 😉
Thank you for sharing! I was considering Craftsy; however, I changed my mind. It does seem like a lure to get customers and lock them in. The avoidance/hurdles for cancellation are ridiculous. No time for that foolishness!
I also was considering Craftsy, but now being aware of those shady practices I won´t sign up for the classes. Did you know or find another company that can provide craftsy classes? If you can answer this question would be very helpful. I want to learn new manuall skills and enhance my English communicative hability at the same time. I'm from Brazil.
Fortunately I watched your video before signing up! I saw the ad on Instagram and it's $2.49 for the whole year. It sounds too good to be true, so I search to see if it's a scam and I'm here. I didn't expect that it has to CALL to cancel the membership! I'm not living in the US, making international phone call would be hard for me. I can't imagine if I didn't watch your video and really sign up.
I was charged recently for a membership to another subscription that was cancelled more than 6 years ago. So be careful that even years later you may be charged for something.
This was so timely for me to watch this. They charged me a second time shortly after I renewed when Craftsy came back up after Blueprint ceased. I sent them the information of a double charge and they are yet to reimburse me for the premium membership. Thank you for this information and I will be contacting them tomorrow about this. I like you have spent quite a few hundred of dollars on classes. I do have some specific classes that I watch.
Me too. I live in Australia so it will be an expensive call. I have about $2000 worth of ówned classes and I would be really upset to lose them as I value the ones I have.
I'm just learning how to sew, so I jumped on the Premium Membership for $2.49 for the first year. When I went to turn off automatic renewal it said to call them or "click here". I clicked and chose the "it's too expensive" option for the reason, which is the truth as I'm on a fixed income. They offered me a renewal rate of just $12.00! So, after my first year is up I'll renew for another year at $12 and I'm thrilled to bits.
I found an option in my Craftsy profile that allowed me to cancel my membership and remove my credit card. I chose both options and hope that the situation is final. Craftsy was fun and motivational several years ago but I tired of it eventually and do not find any new interesting content. Thanks for the video.
I am in South Africa - it is the first time I noticed that you cannot cancel by email or have the option to cancel under your membership - in future I will never sign up to anything that does not show these options with the sign up. Does anyone know of any other method of cancelling by email. If you phone you do not have proof like an email and you cannot see the change like you would on screen if you were doing it online. Let me know if anyone not from the USA has found another method, besides cancelling their credit card, for cancelling this subscription.
I had a bluprint account for a few months. Canceled when I realized I wasn't using it often enough to justify paying for it... when they switched back to craftsy they started charging me again. I couldn't figure out how to cancel something I wasn't even subscribed to, but thankfully I had paid through PayPal so blocked their payments.
If you call them, you can cancel your renewal and then sign up the next day for $29.95. That's what I did. They didn't tell me that it was tiered and I wouldn't have access to everything. Now I'm worried.
I bought a year of Craftsy for $2 when they started back up. I accidentally bought a second year for $2. I was not paying attention. They took both years. My renewal at the normal price will be in 10/22. At least they stacked them. I have already opted out of auto renewal. Put calling was not fun. Took to much time.
I love Craftsy. I have learned to become a decent painter. My knitting skills skyrocketed. My drawing skills have become fairly accomplished. I learned all of this online from my own home. This all would have cost a fortune if I had gone for private lessons. I paid $2.49 for all this. Quite a bargain, especially in a pandemic this has saved my sanity. It would have easily been worth full price. I could sell my artwork if I wanted to, people keep asking to buy my paintings.
Ditto! Ditto! Ditto! What can I say, they are not the same. I was a member of Craftsy years ago when you had to buy the videos, un- fortunately I did not download them. About 3 months ago, I saw an advertisement for National Sewing, so I decided to join them. Big mistake!!! So I saw an advertisement after I joined like the day after I tried to get that price for $3.99 for the first year. I could not, so I cancelled my membership. Then I saw an advertisement for Craftsy last week for $1.99, went online to try and join and could not find that price so therefore I did not join. I had no idea that the two companies were affiliated. I'm so glad I saw your video today. I made the right decision!!! Oh, by the way I tried to pull up my old account with Craftsy, no use everything that I had purchased was gone.
Good for you to tell this horrible experience you had. I've had them too, with other companies. It's just so easy for them to take advantage of people. After I cancelled one of them, not only did they take money from my credit card a few more months but they actually took additional funds. My credit card company came to the rescue as far as further deductions were attempted by this company. I may as well say it, it was Norton, a security outfit!!! First of all they hardly ever caught high risk intrusions and kept taking my money. That was about 3 years ago. Every now and then when I search my hard drive for something I see Norton listed and I can't delete it. Online is a risky business. I'm glad to see that your subscription cancellation worked. Too bad that when you find a company you like and they change it to something useless and even raise the prices.
I just checked my Craftsy account. It states I don’t have any active memberships. I do have access to all the classes I purchased in the past. Just thought I’d share,
I bought a lot of supplies from Craftsy back when they offered kits that weren’t just their own line. I got a couple great deals on Jinny Beyer items. Nothing has been the same since.
I didn’t have any problem canceling nor did I have to wait to speak to a representative. . I was sent a cancellation email along with the link for the $29.99 renewal for a “premium membership.” The customer service representative I spoke with was knowledgeable and helpful.
Just happened to see your video and some of your concerns are exactly what happened to me. I called the number listed to cancel my Membership as of 12/31/2020. Never received a confirmation email or anything from the company. In checking my CC bill in January, I was billed for the $79.99 subscription. Sent an email explaining my previous phone call and was told they would issue a credit. Along comes February and still no credit. Another email and I was assured of a credit. Finally, my March statement had the credit. I also explained this did not make me feel comfortable if I wanted to rejoin. Keep checking our CC statements is all I can say. Good Luck
After having an inactive account for 2 years Craftsy "mistakenly" charged me the $90 fee. I received no answers of course on the phone call with customer service as to why they charged me and how did they charge me when I removed my payment information 2 years ago. I will never ever promote or use them again just horrible business practices.
I canceled my Craftsy back in Nov 2020. I realized in early Feb of this year, they were still charging me. I had to call back. The sales rep showed to cancelation in Nov but didn’t know why I was still being charged monthly. Aggravating!
Same thing happened to me. When I called the second time I told the rep I needed to receive a confirmation email of my subscription cancellation which I didn’t receive after the first time I called months earlier. She did send one but said you have to ask to be emailed a cancellation confirmation. That is a shady business practice.
Thanks for speaking about your decision. Just wanted to mention, if you haven't already done so, it's a good precaution to notify your credit card about the cancellation and alert them about the potential renewal in March. Give them as much info about the conversation and transaction as you can and have them notate your account. It will be much easier on you in case you are charged in March, even though you should not be. Of course if that happens, it's time to notify the BBB, and possibly the attorney general to investigate fraudulent business practices. Hopefully, you won't be charged! I wish you well! BTW, I found your site when all the major Craftsy/Bluprint changes occurred last year and have kept an eye out to see your continued updates. I love how straightforwardly and naturally you speak to your audience and appreciate how well-considered you are on the topics you discuss.
When Craftsy changed to Blueprint, I felt stabbed, I spent alit of money on supplies..,Yall are the BEST SEWING TEACHERS I've ever had!! ..No More ..Thank you for the information and Encouragement Have a Beautiful Blessed Day!!
I've been with them since they started. I have a ton of classes & was freaking out when Blueprint was going out. So I was glad. Now I'm not so sure. I like you, haven't watched hardly any classes. I need to see if I can save them somehow.
@@elainemarielaswell4957 Can you tell me a bit more about how you do this please? I live in NZ and the only reason I renewed is because I've got a lot "Own Forever" classes and I want to keep having access to them. If I decide to cancel/not renew then calling from New Zealand is just silly. (With this "Snag it" do you have to let the whole class play for it to be captured? I've got hours and hours of classes and it would take so long if I have to let them play for it to get them!) Thank you for any tips at all you can give. Kind regards... Megan
Last year I signed up for Craftsy at a low amount. Today September 7th, 2023 $97 was removed from bank account. I called Craftsy to ask for a cancellation and refund my money. I was told “our policy is No Refunds “. I asked her to check with upper management and see if they would reverse. She said they would tell me the same thing. So choices for retired seniors on fixed income is medication and food or download Craftsy patterns and classes. Guess I’m going to be not taking my BP meds for a while. This is so wrong. They may have patterns and classes but how is that good when they don’t care about their clients.
Same thing just happened to me. I was charged $281 on my credit card. They said, it's the terms that I accepted. I found my original term of service and refunds were available even after auto-renewal. They silently change those terms of service. I am not disappointed, I am very mad. I was robbed.
My subscription ended in January and I successfully ended the auto renew. A few days later I saw an ad for 2.49/year for Gold membership. I signed up for that and was given the “opportunity “ to increase my membership too “Premium” for around $7. I did this deal, so full membership for just under $10 for a year. I will cancel the auto renew, probably. I do use the platform, and like you, Jen, I have dozens of classes. I did notice recently that all my purchased patterns are back too. Yay!
I wonder if a few months from now, after all the initial 1st year customers are almost done - Craftsy announces they're lowering the premium membership price just to get those people to stay?
@@SewingReport yes, I think so. When I cancelled the renewal, the CSR countered with $29.99/ yr (so, lesson learned- always cancel the renewal to get a better deal), but I was already resolved to discontinue and force myself to watch the classes I bought, haha! But then, I couldn’t pass up $2.49... and $7
I cancelled my membership because the switch to Blueprint did not present, in my opinion, the same level of information, knowledge, and value. Then I found out about the how they started treating those presenting these classes. And when they quit carrying the coordinating fabric lines I used for quilting, that was when I'd had enough and cancelled. You have presented a clear and non-defamatory explanation. Thank you.
I loved the original Craftsy, was ok with Bluprint, but new Craftsy has a lot less support and the benefits like the instructor interaction isn’t as good since they ended some of those connections. I still have access to my forever classes after cancelling my membership, but I am concerned about losing access if they make future changes.
I was a long time Craftsy customer. I usually purchased a class and went through that program until I was able to feel I mastered it. Then, I purchased another class. Needless to say, I bought several classes. Then Bluprint took over and I had to find my Craftsy purchased classes. Now, I have access to nothing! My account is not able to be found. The username and password cannot be verified. I am highly disappointed because I did not finish some of the programs. I was using the Bluprint deal to get me more classes. But... now I have nothing! I am not even a ghost on their server. Totally frustrated.
It’s really a shame. I loved the old original Craftsy. . I don’t like most subscription plans so I never bought into Blueprint and I also hate auto-renewals that can’t be changed by clicking a button. Terrible business practice.
I cancelled my Craftsy membership one month prior to when I was supposed to be charged. I was told by the person I spoke to that they don't send email confirmations or receipts of cancellation, and sure enough, my cc was charged the following month. I called again, asked to cancel, I was even sent an email stating that I had cancelled my membership. However it still took 3 months to get the charge off my cc (without the help of the credit card company I don't think it would have been that quick). Never again. I didn't know that they also owned the other sites... thanks for the warning, I won't deal with that again.
I cancelled Craftsy because it is impossible to actually contact them to ask questions, but the main reason I cancelled was because I want to purchase their products and there are no products anymore. I had $300 of fabric in my cart and they closed down the site ONE MINUTE before I pushed the purchase button! It was last year and I'm still mad!!! Where can I buy the fabrics they used to sell?!?!
I used to have a crochet pattern shop on old Craftsy. It was great, they didn't charge anything. I actively promoted Craftsy on my blog. My old posts still have links to my patterns on Craftsy, which no longer exist :(
Worst of all, I subscribed last year with a promotion just to try it, I provided my CC info of course, and it said they will announce me when the 1y subscription was near to be over (I cancelled it before that time but apparently it reopened (?)) and I never received any confirmation on the deadline. They still charged the full annual subscription to my credit card. I didn't even received a payment confirmation email!. Please be aware! Seems they don't make a good use of the credit card information (I had to cancel my CC) and also it seems the want to silently avoid customers to cancel subscription. I never really used the platform, I didn't liked it. And it hurts that they stole that amount of money is such coward way.
Craftsy . . . I never bought the subscription but purchased early on a number of classes back near the intro of Craftsy. I was out on the site during Covid, all was still there, but changed positions at work for the last year prior to leaving. I now have time to revisit some of the classes but now none of my permanent classes are there. The acct sayes I have no classes . . . I am waiting for a reply but will wait after the holiday before calling. What a mess . . . I should have pressed for Craftsy to provide DVD's after the first sale to Blueprint.
I have wondered what happened to the classes I purchased years ago in Craftsy that were supposed to be forever. When I try to log in I get a prompt message saying ooos something went wrong. I guess they are lost forever when they were supposed to be there forever! Very frustrating. Now I’m a skeptic and don’t believe ads anymore that promise these forever classes.
It was so difficult to cancel the Craftsy auto renewal that I just gave up and let it renew. Then, when I went to the site, the renewal was not acknowledged and I could not access any of the classes, even Forever classes I had previously paid for. Finally, after sending Craftsy numerous emails complaining, I am able to access the classes. I won't be renewing again.
I just cancelled my Crafts subscription last week. I simply didn't use it as much as I thought I would use it. It was annoying to have to call to cancel. When I called to unsubscribe they offered me a super cheap fee, but I was able to opt out.
When Craftsy first came back I was so excited! I guess I was expecting the old Craftsy. I was wrong, very wrong. The new Craftsy is nothing but Bluprint under the old Craftsy name. I reallllllllllllly miss the old Craftsy!
I just canceled my subscription too for the same reasons as you discussed. I am wondering if those of you who have cancelled a while ago have access to your forever classes or if that access was removed when your subscription ended. Thanks for your candor! I cancelled before I watched this and agree with how you addressed the situation.
I'm glad I found your video. I signed up for e-mails but never signed up for the membership but I did find it a bit desperate and excessive that on an almost daily basis they send e-mails asking me to sign up. $2 sounded great but knowing me I wouldn't watch any videos until I was reminded of the expiration so I chose not to and now that I know they would have charged $80 for the next year and made it difficult to cancel, I'm glad I didn't. Thank you
I loved Craftsy but after a year of Blueprint I felt it was not worth the money. I did not like the fact that the lessons went from 25 min to 8-10 min long and I had to reset the video resolution down each time so not to use up my bandwidth. I also was not impressed with the classes including yoga etc, not a craft as far as I am concerned. I can still access my forever classes but truth to tell I have not watched them in a couple of years either and I did notice at least 1 that I wanted to check something on is gone. I am with you, not worth the money and Blueprint killed it for me.
Received an email from them today that my membership will be renewed for $89.99 if not cancelled by telephone! I live in the UK and I found it sketchy that they don't have a cancel subscription on the website but rather us waste time and money trying to reach them!
I just now cancelled my Craftsy membership. Just prior, I searched to see if others had a hard time cancelling and if there were any shady practices. Having to call in vs. cancel online had me wondering. Found this video. I was offered the same $29.99 and while they didn't send a confirmation email, I was given a confirmation # and the name of the rep when I asked. So it's a start. Time will tell! Like you, I just never used the site and didn't want to pay $80 to continue.
If you pay for things with PayPal. All you have to do is cancel it through PayPal. That’s why I only use PayPal for any subscriptions. It’s instant and the company can’t bypass it.
My membership would expire on April by they already deducted a 1year worth of subscription and have been communicating with the email they provided since I want to cancel my membership but it's so difficult to get in touch with them. It's difficult to cancel now. :( Frustrating.
I tried to cancel my membership today from New Zealand and just got an answerphone. Still waiting for a call back. I actually (foolishly) thought that with all the company changes in the last year that any subscriptions would have been cancelled. I received no notification of renewal and today the amount of $119.99 NZ was deducted from my credit card. Not happy.. Paypal won't do anything except cancel the auto renewal, but not refund the money as they say it was authorised
I was a member of the National Sewing Circle prior to them acquiring Blueprint. I cancelled my membership with them because the content I expected was just not there. I had to call and I spoke to someone who was exceptionally pleasant and did not hassle me with other deals. She refunded my money and I had no future problems. I too had a long time account with Craftsy with over one hundred free and purchased classes and was happy to have access to all my classes after Blueprint shut down. I'm waiting to see how things work out for you with access to your classes.
I joined Craftsy for the first time at the end of January 2021. Watched 1 class. I even forget what it was, but it was an overview. I was very disappointed and cancelled. I found it easy to cancel. The National Quilter's Circle was another story. A few bucks to join the first year and like $120 the next. I actually keep track of time lines and about 3 weeks before the auto renewal I tried to cancel. Sent an email. Twice. Checked the address., N ever got a reply. Two days before the renewal was supposed to hit, they charged me. I had to get my credit card company involved. They took it off my bill. What a pain!!!!!
One thing you can do is call your bank and cancel your credit card and get a new number. I've had to do this a couple of times. My bank is fast at getting the new card out and I made sure it was at a time I wouldn't need to charge something, like at the end of the month. So then, when they try to charge you again, it's a closed card. It may be a pain but if it saves you from spending $80 you don't want to spend, go for it.
What I wat to know is what happened to all the old patterns I had from the original Craftsy? I could still access them on Bluprint and they said they would roll over to the new Craftsy but I show NONE! I am more worried about all my patterns as I didn't have a lot of classes.
I woke up the day after Thanksgiving to a $96.00 charge on my card for a Craftsy renewal. I was not warned and originally paid $5.00 fir a year membership. Then it has taken me all day to cancel this membership. However , based on what you have said here, I may not see this money reimbursed and have to call the company again. Bad business practice in my opinion! I want nothing to do with Craftsy😡
I seriously wished I'd seen this before I'd become a member of craftsy. I was not aware of all of the STUFF that had transpired with craftsy. I joined on the $2.49 deal. After creating my account I searched for the project that originally joined for. I did not see the craftsy project anywhere so I am going to assume that I will be able to get to that project after my first year is over and I pay the full price for renewal. I am glad that I used my PayPal account to join. I can cancel that and not be worried about craftsy charging me over and over again. Thanks again for this video.
I have been on craftsy off and on since it started. Through the blueprint period i was not on the platform. I took the leap this February and did a premium membership at 79.99. i have purchased 4 classes at good deals. But what bothers me is that back in in the day we could interact with our classmates and instructors. I cannot get any response from instructors now. They talk about uploading and sharing projects.. this cannot be done anymore either. 🙄 Craftsy has a channel on roku now which is.... ok. I cannot view my premium purchases and the content is VERY limited. Another disappoint. I am not sure if I will renew my account, and i saw a $5 premium offer after I paid full price. Thank you for sharing your story.
I 100% agree will you. It was going to renew at $120 and when I told the representative I was canceling he said we can give it to you for $29.00. What ? Scam ? Lucky they informed me by email that it was getting time to renew. I wasn’t watching the classes at all, too many great utube crafters. I,as well, liked the supplies and kits they offered. None now! Going bye craftsy!!!!!
Craftsy will NOT be moving your library of courses over as they said they would unless you can remember each and every title you purchased. I contacted them and got the brush off. I have 30 or more classes which I have now lost and they don't give a damn! That's a whole boat load of money and I quit Craftsy and will file a complaint with their management. What's so tough about moving a database?
I commented here a day ago and my comment has disappeared! I said if you look for “cancel my membership” in the FAQs there is an email address. I emailed requesting auto renewal be cancelled and I received a confirmation the next day.
It auto renewed in January without any notice. Silly me, I was a bluprint ubscriber but never thought it would auto renew without any notice or confirmation from my side. Since I’m Italian I just supposed that the had to ask permission again after selling the company to new owner (European law is like that). Luckily I subscribed paying through paypal so I was able to cancel recurring payment for next year. Website is no use to cancel subscription, imagine a call from Italy to US to get help,would cost more than the subscription itself. This can’t be legal, there should be a la w about customer rights and how to manage them. Not a smart move Craftsy.
I really appreciate your sharing your opinion and experience. I got out when Craftsy became Bluprint. “Makers Gonna Learn” did the same thing with making cancellation difficult. They charged my card even after being told to cancel, and refused to refund it because it’s a “digital platform”.
"God Bless My New Friend" We have much in common and will enjoy the future we share with others. It being of the highest degree that we take Care with our Maker, while learning from the mistakes of the past.
Craftsy is offering a whole YEAR for less than 3$ now, but I heard this is fake because once you're in you gotta pay again for each class you want. Is that true?
I got suckered into the $5 for a year subscription and I know it will be a pain to cancel. Since I signed up, I don't think I've watched a single video. If I knew how difficult it would be to cancel, I would never have agreed to the subscription. So annoying.
Hi. Sorry if my English fails (I'm Chilean) I got a premium membership for 2.49usd aprox, but, what is it for? I have to pay all lessons, classes and materials anyway, so, what does this premium membership covers?
In October I opened a second account when they offered it at $2.49 because I could not add it to the one that was to expire in February. Blueprint shut down shortly after I purchased and I was never compensated for that time. I was upset that I had not seen the date change to get my free classes. (So much junk mail from Blueprint I quit looking at the emails. One day I had months the next day an email that it was over!) I did NOT have a problem getting my first membership cancel, except that they charged my PayPal a day before it was due so I had to wait for PayPal to refund. Just started to watch in Dec. an may never have done that if it wasn’t for the pandemic.
I'm in the UK and just had this video on my recommendations - sorry not watched any of your other videos (yet). I did wonder if you get hassle from the company (i.e. not cancelling your subscription) can you order a new credit card and cancel your old one so they can't charge your old card? I don't know how these things work in the US.
I let my membership expire after they sold the company. Before that, I used the platform ALOT - both classes and patterns. I owned quite a few of the permanent classes. I was pretty disappointed. Also, I had a membership to Great Courses Plus. I found some of the best Craftsy classes on that platform, so I could already watch them there. Welcome to the world of American Business. I’m 64, and I wish we told young people that many of the best products and services go up in price and down in value, others go straight to scamming and grifting. I’m fortunate that my grandparents (Born in 1905) taught me about how we often can get swindled. We have to be ever vigilant. This has always been a problem in our country. Good job telling us all about what happened to you! 👍🏻
*UPDATE 7/12/22: **th-cam.com/video/OoV9AHvhg7s/w-d-xo.html*
UPDATE 2/16/21: Interesting timing that I called to cancel my Craftsy auto-renewal on February 2nd, put out this video on February 12th, then received a confirmation email at 8:44PM on February 16th after thousands of people viewed it...
What's your own experience with Craftsy been like since TN Marketing took over? Please share your thoughts here!
The END of Bluprint (formerly Craftsy) 🧵 What About Forever Classes?
th-cam.com/video/1GqsBI02KRo/w-d-xo.html
Bluprint / Craftsy Update 🧵 Streaming Access WILL Continue!?
th-cam.com/video/uKDoVs2WQDM/w-d-xo.html
I canceled my membership. I pd for classes now they want money so I can see what I already pd for. They are horrible now.
When bluprint took over the classes seem to be marketing "teens" and leaned more towards "entertainment ". They really dumbed the classes down.
Never had a problem. Have always been able to get my tutorials, member or not.
I cancelled mine today using the email that i found under customer service for cancellations. Had a response in 20 min.
I had never paid for Craftsy content but I did can an account there as I purchased many patterns through them which also were supposed to be forever. Did the same thing when they changed to Blueprint. Signed in on both. Made sure my content was still there etc. then when they shut down blueprint i got many emails from Craftsy. I tried many times to sign into my account to no avail!! I contacted them and gave them all of my info but they could not find me or my acct anywhere. Really pisses me off. But they keep sending emails to me however they say they dont have my email on file. Hmmmm how does THAT work?!?!?!
Found Craftsy add promoting $2.49 per year. Almost signed up till I realized it's too good to be true. Went to YT to find out how good it is and luckily i found this. Thanks for the info!
I was also considering it😅😭😭
Lol that is the reason I'm here now.
literally me rn
is it worth for $2.49?
Same, I saw the ad promo today and almost signed up, luckily I searched for reviews.
Right now a year is $2.66 Seriously. I used a prepaid card, with a couple bucks left on it from XMas. They can’t auto renew on me! 😆
I paid the same amount on my regular CC. Had to cancel that card and get a new one. They won't be able to charge me for a renewal. And I won't renew - not with the practice they have of making it that difficult to stop auto-renewal.
That auto-renewal really gets me. I hate having to call a salesperson just to cancel something. It's always a song and a dance. I just want to do it online. They are currently offering membership for $2.97. I may do it anyway using a card that expires in a few months. 😁
Great idea. I do have a card like that. Thanks for the tip.
1000 IQ
Do you mean like preset amount car like $25 visa or another kind? I want to do this, it's a good idea.
I never buy lessons. There are just so many free TH-cam videos that will teach you the same things.
Same here :) There is always something to learn, do and for free. I did , however , just go to utube premium. Love it. Senior budget doesn't cover high cost of classes.
Absolutely agree.
I learned through TH-cam and on my own I can make my own skirts now
I want to repair my backpacks and bags and mend shoes, any idea where to go? I can only find demostrative videos or none at all
When a company makes it difficult to cancel, it’s a guarantee I will never do business with them. The fact that you did not get a verification email is highly suspect. I would also contact the credit card company and have them flag that charge if it is attempted.
Same
I've always had a hard time canceling memberships with companies whom I have given my card to.
Was just charged a membership when it says as I requested no more renewels/subscription - however they tried to charge my card - I reported Fraud - then some how they found an old card somehow from my husband and tried to charge him - he defrauded the charge even though they don't shoe his card in my account. I cannot remove my card or change it - both our cards have been shut down now bc of this - now We have to try to contact Craftsy - I will be cancelling everything - they show no renewal on their website but they went to great lengths to try and get money out of us - do not get a Craftsy acct
That happens to me, they tricked me indeed. In the promotion I signed up, I can't remember saying yes to auto-renewal. I don't understand why they'd charged me 97$
Craftsy died many years ago when it was killed by Blueprint. RIP.
Yep, Blueprint ruined it.
YES! Very unhappy since then !!!!
I agree!!
Yep
Yup, loved it in the beginning, had a small shop with my patterns. Then I lost my store with bluprint, never have returned to purchase anything. Will never return to craftsy.
A million times, thank you! I almost got sucked in by their $1.75 -for-a-year offer but decided to do a bit of research first. You saved me from what would’ve been a frustrating situation!
I appreciate your candor about these things, especially when it comes to things you have endorsed in the past.
In addition to the additional hurdle of steps to call and cancel a subscription, things like that add a barrier to folks like me who are disabled and have a difficult time making phone calls. A service which requires me to call to handle my account is a service I simply can't use.
Or the ones who love abroad ( like me). We are not all americans who live in the States
I’m so happy to hear that someone else feels the same way I did and do about Craftsy! I did cancel my membership also. It’s not the same company! I was a member for about 5 or 6 years. They also use to give you 12 forever classes excluded with Your Premium Membership! It was good to see and hear that I was not the only one that was disappointed in the direction Craftsy is going! Thank you! 👍🏼🤗🥰
If they do not opt you out and continue to charge your credit card, call your credit card company and report the charge as fraudulent. Also, keep track of your initial call to cancel with date, date & person you spoke to (it should be in your phone history log). Good luck!
Perfect timing for me! I was considering joining. Thanks for this!
My daughter and were talking about joining, but found you three videos and watched them first. Thank you so much for sharing all this info. We will not be joining, and followed YOU instead! Can't wait to explore your channel! Cheers!
I was considering joining too. Not any more 😌
Too late for me. 😔 I guess its going to be even harder for me because I live in Brazil.
Me too. Watching the free shows on Xfinity for now.
Yea! for me. 🤗🤗🤗
@@michelledcarter what free shows ?
This has definitely become a shady organization. I've been trying to cancel my membership but there is no way to do it on their website. When I call the number they provide, it says the office is closed and provides office hours. I've called multiple times within their stated office hours and they are always closed. No one ever calls back when I leave messages.
Everything I ever learned about sewing, I learned from the (free) knowledge of a sewing hero--Nancy Ziemann
Me too!
I love Nancy! My mom watched her religiously.
Thanks for the heads up, I am thinking of taking sewing classes - which is I signed up for Craftsy.
well then im gonna have to check her out
I loved her too and oh how I miss her!
I,too am a Craftsy member since 2011. I am so disappointed in all the changes. I miss the tools and sewing supplies including fabrics that were offered. I also miss the fashions along the sewing kits for those fashions. I will be re-thinking all of this now that so much is offered on other media.
Since Bluprint took over Craftsy I stopped buying patterns and classes from them - it was just never the same. I also got various shady feels about the way they treated content creators, and that put me off.
Hi
Bluprint didn't take over Craftsy. NBC Universal acquired Craftsy and it was rebranded to Bluprint.
I been canceled mines and then they charged me for the next month. I had to get PayPal involved. That was so unprofessional how they did it after I called for them to cancel. Thanks 😊 for speaking on this🤗
Thank you for posting this video! I recently asked a question on a Craftsy video (I had never heard of them before) They replied that they'd be happy to answer my question if I purchased a membership. So I did a Craftsy search and just found this video of yours. THANK YOU for sparing me the headache. I probably would have signed up for their services because it sounds great in theory. My question was such a simple one, they really could have just answered it as a good business practice....I found the answer on a sewing page. And that page gained a grateful new subscriber :)
Thank you so much for creating this video! I was very close to getting a Craftsy membership today but I was hesitant because I would have to contact the company in order to get it canceled. That is usually a red flag for me - having to call or email the company to get something canceled (outside of utility companies). I looked for some reviews and found your video. Love that you added so many details. I am a new subscriber now!
I has joined craftsy back in early 2019? And I loved it! I was brand new to sewing and a huge fan of Angela Walters and her midnight quilt show so i would watch her videos then go to the craftsy store and buy the quilt kit that corresponded so I could make my own version. I loved how it came with everything including instructions and tips and you could even buy coordinating thread, it had a very professional look and feel to it. I bought three kits from them and loved every one! I was a member and when I found out they had gotten rid of their shop I decided to wait a little bit to see if it ever came back because I didn’t want to lose my discount. A year later they still hadn’t gotten their shop opened back up so I called one morning to cancel, it took a little bit and the customer service representative said they would have a new shop opening back up soon it never gave me a definitive time frame and tried to get me to stay but I told her that I would rejoin when that day came to get my discount back. It was a bit arduous denying her and trying to get my point across that I didn’t want my membership anymore since I only really used It for buying their supplies and quilt kits but I finally got through and canceled.
I miss their shop and the old craftsy, I also miss seeing Angela Walters here on TH-cam. They switched her to their platform and made it to where you would have to pay to watch which is really unfortunate. She was essentially the inspiration for me to buy a sewing machine and get into this new hobby, seeing her make a whole quilt in a “night” (I’m sure it was through the power of movie magic) made me feel like maybe i could do it too. Of course I soon realized it takes a WHOLE lot longer but still, she was real and even sometimes showed her mistakes 😅
She is doing her own content now on her own TH-cam channel. Pretty similar to Midnight show plus other challenges and tutorials
This was a timely video. Craftsy was one platform unavailable to me or it was extremely cost prohibitive (not in the US) so I jumped on the cheap enrollment offer to explore the site. I haven't used it once. I'm not a fan of creating barriers for customers to modify their account or to cancel entirely. It's definitely not a 'customer first' approach.
Get the Privacy app and generate virtual cards (tied to your card, but kept private) and assign it to a single merchant. Set a limit so the merchant can't get more than your limit, and you can pause the card so it's no longer usable (you can un-pause it when you're ready to use it again. Works great on situations like this. No more cancellation headaches. There's also an option to create a one time use card.
Exactly. I just gotta make sure that I trust that company first too lol 😂
Buried in the FAQ section is an email address you can contact if you want to cancel the automatic renewal. I've just sent them an email asking them to cancel the automatic renewal on my account. My renewal isn't until the fall, but we'll see what response I get.
Personally I love the new Craftsy. I’m so thankful to have access to not only my forever materials but also access to new courses. Even at the new rate, it’s less than $7 a month for full access so I believe that’s a good deal. I will renew because I don’t want to ever lose Craftsy again like we thought we were last summer. I am incredibly disappointed that the product line is discontinued. But I do have a nice stash of fabric and thread to enjoy going forward. In full disclosure, I am an affiliate for the new Craftsy as I was for Bluprint (which I also loved). But I do pay for my own membership and I would not recommend anything I don’t truly love and use. It’s always interesting to hear other’s thoughts on matters important to our Craft community, but I’m going to have to be the odd voice and express my support for the new platform. Thanks for initiating the conversation. ❤️
Thanks for this. I also am glad Craftsy came back and will continue my membership. It's like anything you pay for. Read the fine print and USE it. How many of us have bought 'craft' things and they sit, sometimes still in the boxes they came in. Guilty. And almost anything you subscribe to you need to call to cancel. I do not feel that is a problem. I would be glad to talk to someone to be sure it would be. Off now to learn something new... :)
Same☺️
I agree with you! I loved Craftsy when I joined in 2012. I wasn’t a fan when they went to Bluprint, so I cancelled. They should have left it alone. It was so great in the beginning.
Your Hardwork and Passion shows in your video. Keep up the good work and keep providing great value to others!
I had a company try to force me to call to cancel a subscription, but I had signed up through the website, so I felt like I should be able to cancel through the website. I emailed to complain about this, so I called and was on hold for over 20 min. I emailed again to add to my complaints and they wrote back that I was cancelled. I kept an eye on my bank account though, but never got charged again. I've found I can generally get what I want if I don't swear, use complete sentences, and be persistent in my emails. 😉
Thank you for sharing! I was considering Craftsy; however, I changed my mind. It does seem like a lure to get customers and lock them in. The avoidance/hurdles for cancellation are ridiculous. No time for that foolishness!
I also was considering Craftsy, but now being aware of those shady practices I won´t sign up for the classes. Did you know or find another company that can provide craftsy classes? If you can answer this question would be very helpful. I want to learn new manuall skills and enhance my English communicative hability at the same time. I'm from Brazil.
Fortunately I watched your video before signing up! I saw the ad on Instagram and it's $2.49 for the whole year. It sounds too good to be true, so I search to see if it's a scam and I'm here. I didn't expect that it has to CALL to cancel the membership! I'm not living in the US, making international phone call would be hard for me. I can't imagine if I didn't watch your video and really sign up.
So glad I saw this. I had thought of joining Craftsy but was unsure about the ease of cancelling. Thank you for posting.
I was charged recently for a membership to another subscription that was cancelled more than 6 years ago. So be careful that even years later you may be charged for something.
did you manage to get it back?
This was so timely for me to watch this. They charged me a second time shortly after I renewed when Craftsy came back up after Blueprint ceased. I sent them the information of a double charge and they are yet to reimburse me for the premium membership. Thank you for this information and I will be contacting them tomorrow about this. I like you have spent quite a few hundred of dollars on classes. I do have some specific classes that I watch.
I am not in the US so seriously annoyed that there is only a US number to call!
Me too. I live in Australia so it will be an expensive call. I have about $2000 worth of ówned classes and I would be really upset to lose them as I value the ones I have.
I'm just learning how to sew, so I jumped on the Premium Membership for $2.49 for the first year. When I went to turn off automatic renewal it said to call them or "click here". I clicked and chose the "it's too expensive" option for the reason, which is the truth as I'm on a fixed income. They offered me a renewal rate of just $12.00! So, after my first year is up I'll renew for another year at $12 and I'm thrilled to bits.
I found an option in my Craftsy profile that allowed me to cancel my membership and remove my credit card. I chose both options and hope that the situation is final. Craftsy was fun and motivational several years ago but I tired of it eventually and do not find any new interesting content. Thanks for the video.
Can you imagine the cost for me to call them from the UK and be left on hold??!
Yeah I thought the same but from Australia!
I am in the same boat. This is the reason I pay these stuff with a Prepaid CC!
I am in South Africa - it is the first time I noticed that you cannot cancel by email or have the option to cancel under your membership - in future I will never sign up to anything that does not show these options with the sign up. Does anyone know of any other method of cancelling by email. If you phone you do not have proof like an email and you cannot see the change like you would on screen if you were doing it online. Let me know if anyone not from the USA has found another method, besides cancelling their credit card, for cancelling this subscription.
I emailed them. I am in the U.K. I had a reply and they are cancelling my subscription. They have offered me a cheaper deal but still cancelling.
I had a bluprint account for a few months. Canceled when I realized I wasn't using it often enough to justify paying for it... when they switched back to craftsy they started charging me again. I couldn't figure out how to cancel something I wasn't even subscribed to, but thankfully I had paid through PayPal so blocked their payments.
If you call them, you can cancel your renewal and then sign up the next day for $29.95. That's what I did. They didn't tell me that it was tiered and I wouldn't have access to everything. Now I'm worried.
I bought a year of Craftsy for $2 when they started back up. I accidentally bought a second year for $2. I was not paying attention. They took both years. My renewal at the normal price will be in 10/22. At least they stacked them. I have already opted out of auto renewal. Put calling was not fun. Took to much time.
I love Craftsy. I have learned to become a decent painter. My knitting skills skyrocketed. My drawing skills have become fairly accomplished. I learned all of this online from my own home. This all would have cost a fortune if I had gone for private lessons. I paid $2.49 for all this. Quite a bargain, especially in a pandemic this has saved my sanity. It would have easily been worth full price. I could sell my artwork if I wanted to, people keep asking to buy my paintings.
Ditto! Ditto! Ditto! What can I say, they are not the same. I was a member of Craftsy years ago when you had to buy the videos, un- fortunately I did not download them. About 3 months ago, I saw an advertisement for National Sewing, so I decided to join them. Big mistake!!! So I saw an advertisement after I joined like the day after I tried to get that price for $3.99 for the first year. I could not, so I cancelled my membership. Then I saw an advertisement for Craftsy last week for $1.99, went online to try and join and could not find that price so therefore I did not join. I had no idea that the two companies were affiliated. I'm so glad I saw your video today. I made the right decision!!! Oh, by the way I tried to pull up my old account with Craftsy, no use everything that I had purchased was gone.
Good for you to tell this horrible experience you had. I've had them too, with other companies. It's just so easy for them to take advantage of people. After I cancelled one of them, not only did they take money from my credit card a few more months but they actually took additional funds. My credit card company came to the rescue as far as further deductions were attempted by this company. I may as well say it, it was Norton, a security outfit!!! First of all they hardly ever caught high risk intrusions and kept taking my money. That was about 3 years ago. Every now and then when I search my hard drive for something I see Norton listed and I can't delete it. Online is a risky business. I'm glad to see that your subscription cancellation worked. Too bad that when you find a company you like and they change it to something useless and even raise the prices.
I just checked my Craftsy account. It states I don’t have any active memberships. I do have access to all the classes I purchased in the past. Just thought I’d share,
I bought a lot of supplies from Craftsy back when they offered kits that weren’t just their own line. I got a couple great deals on Jinny Beyer items. Nothing has been the same since.
I didn’t have any problem canceling nor did I have to wait to speak to a representative. . I was sent a cancellation email along with the link for the $29.99 renewal for a “premium membership.” The customer service representative I spoke with was knowledgeable and helpful.
Exact opposite for me. What a nightmare.
Just happened to see your video and some of your concerns are exactly what happened to me. I called the number listed to cancel my Membership as of 12/31/2020. Never received a confirmation email or anything from the company. In checking my CC bill in January, I was billed for the $79.99 subscription. Sent an email explaining my previous phone call and was told they would issue a credit. Along comes February and still no credit. Another email and I was assured of a credit. Finally, my March statement had the credit. I also explained this did not make me feel comfortable if I wanted to rejoin. Keep checking our CC statements is all I can say. Good Luck
After having an inactive account for 2 years Craftsy "mistakenly" charged me the $90 fee. I received no answers of course on the phone call with customer service as to why they charged me and how did they charge me when I removed my payment information 2 years ago. I will never ever promote or use them again just horrible business practices.
Your voice is WONDERFUL! You could have a career in broadcasting! Love your channel and tutorials! Keep up the good work!
agreed, you do have an excellent speaking/presenting voice…your energy demands attention, too!!!
I canceled my Craftsy back in Nov 2020. I realized in early Feb of this year, they were still charging me. I had to call back. The sales rep showed to cancelation in Nov but didn’t know why I was still being charged monthly. Aggravating!
Same thing happened to me. When I called the second time I told the rep I needed to receive a confirmation email of my subscription cancellation which I didn’t receive after the first time I called months earlier. She did send one but said you have to ask to be emailed a cancellation confirmation. That is a shady business practice.
They SPAM me to no end. Sometimes several emails a day. Opting out does nothing at all.
Thanks for speaking about your decision. Just wanted to mention, if you haven't already done so, it's a good precaution to notify your credit card about the cancellation and alert them about the potential renewal in March. Give them as much info about the conversation and transaction as you can and have them notate your account. It will be much easier on you in case you are charged in March, even though you should not be. Of course if that happens, it's time to notify the BBB, and possibly the attorney general to investigate fraudulent business practices. Hopefully, you won't be charged! I wish you well!
BTW, I found your site when all the major Craftsy/Bluprint changes occurred last year and have kept an eye out to see your continued updates. I love how straightforwardly and naturally you speak to your audience and appreciate how well-considered you are on the topics you discuss.
When Craftsy changed to Blueprint, I felt stabbed, I spent alit of money on supplies..,Yall are the BEST SEWING TEACHERS I've ever had!! ..No More ..Thank you for the information and Encouragement Have a Beautiful Blessed Day!!
I've been with them since they started. I have a ton of classes & was freaking out when Blueprint was going out. So I was glad. Now I'm not so sure. I like you, haven't watched hardly any classes. I need to see if I can save them somehow.
You can use the application called Snag It to record the audio and video. I just bought a subscription to it but haven't looked through it yet.
@@elainemarielaswell4957 Can you tell me a bit more about how you do this please? I live in NZ and the only reason I renewed is because I've got a lot "Own Forever" classes and I want to keep having access to them. If I decide to cancel/not renew then calling from New Zealand is just silly. (With this "Snag it" do you have to let the whole class play for it to be captured? I've got hours and hours of classes and it would take so long if I have to let them play for it to get them!) Thank you for any tips at all you can give. Kind regards... Megan
@@elainemarielaswell4957 that's theft. You are now paying for a streaming service, not ownership. HTH
Last year I signed up for Craftsy at a low amount. Today September 7th, 2023 $97 was removed from bank account. I called Craftsy to ask for a cancellation and refund my money. I was told “our policy is No Refunds “. I asked her to check with upper management and see if they would reverse. She said they would tell me the same thing. So choices for retired seniors on fixed income is medication and food or download Craftsy patterns and classes. Guess I’m going to be not taking my BP meds for a while. This is so wrong. They may have patterns and classes but how is that good when they don’t care about their clients.
Same thing just happened to me. I was charged $281 on my credit card. They said, it's the terms that I accepted. I found my original term of service and refunds were available even after auto-renewal. They silently change those terms of service. I am not disappointed, I am very mad. I was robbed.
My subscription ended in January and I successfully ended the auto renew. A few days later I saw an ad for 2.49/year for Gold membership. I signed up for that and was given the “opportunity “ to increase my membership too “Premium” for around $7. I did this deal, so full membership for just under $10 for a year. I will cancel the auto renew, probably. I do use the platform, and like you, Jen, I have dozens of classes. I did notice recently that all my purchased patterns are back too. Yay!
I wonder if a few months from now, after all the initial 1st year customers are almost done - Craftsy announces they're lowering the premium membership price just to get those people to stay?
@@SewingReport yes, I think so. When I cancelled the renewal, the CSR countered with $29.99/ yr (so, lesson learned- always cancel the renewal to get a better deal), but I was already resolved to discontinue and force myself to watch the classes I bought, haha! But then, I couldn’t pass up $2.49... and $7
I cancelled my membership because the switch to Blueprint did not present, in my opinion, the same level of information, knowledge, and value. Then I found out about the how they started treating those presenting these classes. And when they quit carrying the coordinating fabric lines I used for quilting, that was when I'd had enough and cancelled. You have presented a clear and non-defamatory explanation. Thank you.
I loved the original Craftsy, was ok with Bluprint, but new Craftsy has a lot less support and the benefits like the instructor interaction isn’t as good since they ended some of those connections. I still have access to my forever classes after cancelling my membership, but I am concerned about losing access if they make future changes.
I was a long time Craftsy customer. I usually purchased a class and went through that program until I was able to feel I mastered it. Then, I purchased another class. Needless to say, I bought several classes. Then Bluprint took over and I had to find my Craftsy purchased classes. Now, I have access to nothing! My account is not able to be found. The username and password cannot be verified. I am highly disappointed because I did not finish some of the programs. I was using the Bluprint deal to get me more classes. But... now I have nothing! I am not even a ghost on their server. Totally frustrated.
It’s really a shame. I loved the old original Craftsy. . I don’t like most subscription plans so I never bought into Blueprint and I also hate auto-renewals that can’t be changed by clicking a button. Terrible business practice.
I cancelled my Craftsy membership one month prior to when I was supposed to be charged. I was told by the person I spoke to that they don't send email confirmations or receipts of cancellation, and sure enough, my cc was charged the following month. I called again, asked to cancel, I was even sent an email stating that I had cancelled my membership. However it still took 3 months to get the charge off my cc (without the help of the credit card company I don't think it would have been that quick). Never again. I didn't know that they also owned the other sites... thanks for the warning, I won't deal with that again.
I cancelled Craftsy because it is impossible to actually contact them to ask questions, but the main reason I cancelled was because I want to purchase their products and there are no products anymore. I had $300 of fabric in my cart and they closed down the site ONE MINUTE before I pushed the purchase button! It was last year and I'm still mad!!! Where can I buy the fabrics they used to sell?!?!
I used to have a crochet pattern shop on old Craftsy. It was great, they didn't charge anything. I actively promoted Craftsy on my blog. My old posts still have links to my patterns on Craftsy, which no longer exist :(
Worst of all, I subscribed last year with a promotion just to try it, I provided my CC info of course, and it said they will announce me when the 1y subscription was near to be over (I cancelled it before that time but apparently it reopened (?)) and I never received any confirmation on the deadline. They still charged the full annual subscription to my credit card. I didn't even received a payment confirmation email!. Please be aware! Seems they don't make a good use of the credit card information (I had to cancel my CC) and also it seems the want to silently avoid customers to cancel subscription. I never really used the platform, I didn't liked it. And it hurts that they stole that amount of money is such coward way.
Craftsy . . . I never bought the subscription but purchased early on a number of classes back near the intro of Craftsy. I was out on the site during Covid, all was still there, but changed positions at work for the last year prior to leaving. I now have time to revisit some of the classes but now none of my permanent classes are there. The acct sayes I have no classes . . . I am waiting for a reply but will wait after the holiday before calling.
What a mess . . . I should have pressed for Craftsy to provide DVD's after the first sale to Blueprint.
Don't forget they promised that we would be able to download our classes.
I have wondered what happened to the classes I purchased years ago in Craftsy that were supposed to be forever. When I try to log in I get a prompt message saying ooos something went wrong. I guess they are lost forever when they were supposed to be there forever! Very frustrating. Now I’m a skeptic and don’t believe ads anymore that promise these forever classes.
It was so difficult to cancel the Craftsy auto renewal that I just gave up and let it renew. Then, when I went to the site, the renewal was not acknowledged and I could not access any of the classes, even Forever classes I had previously paid for. Finally, after sending Craftsy numerous emails complaining, I am able to access the classes. I won't be renewing again.
I just cancelled my Crafts subscription last week. I simply didn't use it as much as I thought I would use it. It was annoying to have to call to cancel. When I called to unsubscribe they offered me a super cheap fee, but I was able to opt out.
When Craftsy first came back I was so excited! I guess I was expecting the old Craftsy.
I was wrong, very wrong.
The new Craftsy is nothing but Bluprint under the old Craftsy name.
I reallllllllllllly miss the old Craftsy!
I just canceled my subscription too for the same reasons as you discussed. I am wondering if those of you who have cancelled a while ago have access to your forever classes or if that access was removed when your subscription ended. Thanks for your candor! I cancelled before I watched this and agree with how you addressed the situation.
I'm glad I found your video. I signed up for e-mails but never signed up for the membership but I did find it a bit desperate and excessive that on an almost daily basis they send e-mails asking me to sign up. $2 sounded great but knowing me I wouldn't watch any videos until I was reminded of the expiration so I chose not to and now that I know they would have charged $80 for the next year and made it difficult to cancel, I'm glad I didn't. Thank you
I loved Craftsy but after a year of Blueprint I felt it was not worth the money. I did not like the fact that the lessons went from 25 min to 8-10 min long and I had to reset the video resolution down each time so not to use up my bandwidth. I also was not impressed with the classes including yoga etc, not a craft as far as I am concerned. I can still access my forever classes but truth to tell I have not watched them in a couple of years either and I did notice at least 1 that I wanted to check something on is gone. I am with you, not worth the money and Blueprint killed it for me.
Received an email from them today that my membership will be renewed for $89.99 if not cancelled by telephone! I live in the UK and I found it sketchy that they don't have a cancel subscription on the website but rather us waste time and money trying to reach them!
I just now cancelled my Craftsy membership. Just prior, I searched to see if others had a hard time cancelling and if there were any shady practices. Having to call in vs. cancel online had me wondering. Found this video. I was offered the same $29.99 and while they didn't send a confirmation email, I was given a confirmation # and the name of the rep when I asked. So it's a start. Time will tell! Like you, I just never used the site and didn't want to pay $80 to continue.
If you pay for things with PayPal. All you have to do is cancel it through PayPal. That’s why I only use PayPal for any subscriptions. It’s instant and the company can’t bypass it.
My membership would expire on April by they already deducted a 1year worth of subscription and have been communicating with the email they provided since I want to cancel my membership but it's so difficult to get in touch with them. It's difficult to cancel now. :( Frustrating.
I tried to cancel my membership today from New Zealand and just got an answerphone. Still waiting for a call back. I actually (foolishly) thought that with all the company changes in the last year that any subscriptions would have been cancelled. I received no notification of renewal and today the amount of $119.99 NZ was deducted from my credit card. Not happy.. Paypal won't do anything except cancel the auto renewal, but not refund the money as they say it was authorised
I was a member of the National Sewing Circle prior to them acquiring Blueprint. I cancelled my membership with them because the content I expected was just not there. I had to call and I spoke to someone who was exceptionally pleasant and did not hassle me with other deals. She refunded my money and I had no future problems. I too had a long time account with Craftsy with over one hundred free and purchased classes and was happy to have access to all my classes after Blueprint shut down. I'm waiting to see how things work out for you with access to your classes.
I joined Craftsy for the first time at the end of January 2021. Watched 1 class. I even forget what it was, but it was an overview. I was very disappointed and cancelled. I found it easy to cancel. The National Quilter's Circle was another story. A few bucks to join the first year and like $120 the next. I actually keep track of time lines and about 3 weeks before the auto renewal I tried to cancel. Sent an email. Twice. Checked the address., N ever got a reply. Two days before the renewal was supposed to hit, they charged me. I had to get my credit card company involved. They took it off my bill. What a pain!!!!!
One thing you can do is call your bank and cancel your credit card and get a new number. I've had to do this a couple of times. My bank is fast at getting the new card out and I made sure it was at a time I wouldn't need to charge something, like at the end of the month. So then, when they try to charge you again, it's a closed card. It may be a pain but if it saves you from spending $80 you don't want to spend, go for it.
What I wat to know is what happened to all the old patterns I had from the original Craftsy? I could still access them on Bluprint and they said they would roll over to the new Craftsy but I show NONE! I am more worried about all my patterns as I didn't have a lot of classes.
I woke up the day after Thanksgiving to a $96.00 charge on my card for a Craftsy renewal. I was not warned and originally paid $5.00 fir a year membership. Then it has taken me all day to cancel this membership. However , based on what you have said here, I may not see this money reimbursed and have to call the company again.
Bad business practice in my opinion! I want nothing to do with Craftsy😡
I seriously wished I'd seen this before I'd become a member of craftsy. I was not aware of all of the STUFF that had transpired with craftsy. I joined on the $2.49 deal. After creating my account I searched for the project that originally joined for. I did not see the craftsy project anywhere so I am going to assume that I will be able to get to that project after my first year is over and I pay the full price for renewal.
I am glad that I used my PayPal account to join. I can cancel that and not be worried about craftsy charging me over and over again. Thanks again for this video.
Thanks SO much for this video. I was considering subscribing later this year. I look forward to your update.
I have been on craftsy off and on since it started. Through the blueprint period i was not on the platform.
I took the leap this February and did a premium membership at 79.99. i have purchased 4 classes at good deals. But what bothers me is that back in in the day we could interact with our classmates and instructors. I cannot get any response from instructors now. They talk about uploading and sharing projects.. this cannot be done anymore either. 🙄
Craftsy has a channel on roku now which is.... ok. I cannot view my premium purchases and the content is VERY limited. Another disappoint.
I am not sure if I will renew my account, and i saw a $5 premium offer after I paid full price.
Thank you for sharing your story.
I 100% agree will you. It was going to renew at $120 and when I told the representative I was canceling he said we can give it to you for $29.00. What ? Scam ? Lucky they informed me by email that it was getting time to renew. I wasn’t watching the classes at all, too many great utube crafters. I,as well, liked the supplies and kits they offered. None now! Going bye craftsy!!!!!
Craftsy will NOT be moving your library of courses over as they said they would unless you can remember each and every title you purchased. I contacted them and got the brush off. I have 30 or more classes which I have now lost and they don't give a damn! That's a whole boat load of money and I quit Craftsy and will file a complaint with their management. What's so tough about moving a database?
Wow, I love Craftsy . I’ve learned so much from the tutorials.
I sent an email to cancel auto renew membership and I got reply to say they would, you're video helped, thankyou.
I downloaded allot of patterns. Their not on my computer now. I'm not paying 80.00. I don't understand how they went off my computer
I commented here a day ago and my comment has disappeared! I said if you look for “cancel my membership” in the FAQs there is an email address. I emailed requesting auto renewal be cancelled and I received a confirmation the next day.
It auto renewed in January without any notice. Silly me, I was a bluprint ubscriber but never thought it would auto renew without any notice or confirmation from my side. Since I’m Italian I just supposed that the had to ask permission again after selling the company to new owner (European law is like that). Luckily I subscribed paying through paypal so I was able to cancel recurring payment for next year. Website is no use to cancel subscription, imagine a call from Italy to US to get help,would cost more than the subscription itself. This can’t be legal, there should be a la w about customer rights and how to manage them. Not a smart move Craftsy.
I have some kits but cannot access the patterns that were provided online rather than a hard copy.
I really appreciate your sharing your opinion and experience. I got out when Craftsy became Bluprint. “Makers Gonna Learn” did the same thing with making cancellation difficult. They charged my card even after being told to cancel, and refused to refund it because it’s a “digital platform”.
"God Bless My New Friend"
We have much in common and will enjoy the future we share with others.
It being of the highest degree that we take Care with our Maker, while learning from the mistakes of the past.
Craftsy is offering a whole YEAR for less than 3$ now, but I heard this is fake because once you're in you gotta pay again for each class you want. Is that true?
Hi, Ms. Jennifer! Love to see your channel again for new topics! - Marissa from Georgia
I got suckered into the $5 for a year subscription and I know it will be a pain to cancel. Since I signed up, I don't think I've watched a single video. If I knew how difficult it would be to cancel, I would never have agreed to the subscription. So annoying.
Hi. Sorry if my English fails (I'm Chilean) I got a premium membership for 2.49usd aprox, but, what is it for? I have to pay all lessons, classes and materials anyway, so, what does this premium membership covers?
In October I opened a second account when they offered it at $2.49 because I could not add it to the one that was to expire in February. Blueprint shut down shortly after I purchased and I was never compensated for that time. I was upset that I had not seen the date change to get my free classes. (So much junk mail from Blueprint I quit looking at the emails. One day I had months the next day an email that it was over!) I did NOT have a problem getting my first membership cancel, except that they charged my PayPal a day before it was due so I had to wait for PayPal to refund. Just started to watch in Dec. an may never have done that if it wasn’t for the pandemic.
I'm in the UK and just had this video on my recommendations - sorry not watched any of your other videos (yet). I did wonder if you get hassle from the company (i.e. not cancelling your subscription) can you order a new credit card and cancel your old one so they can't charge your old card? I don't know how these things work in the US.
I let my membership expire after they sold the company. Before that, I used the platform ALOT - both classes and patterns. I owned quite a few of the permanent classes. I was pretty disappointed. Also, I had a membership to Great Courses Plus. I found some of the best Craftsy classes on that platform, so I could already watch them there. Welcome to the world of American Business. I’m 64, and I wish we told young people that many of the best products and services go up in price and down in value, others go straight to scamming and grifting. I’m fortunate that my grandparents (Born in 1905) taught me about how we often can get swindled. We have to be ever vigilant. This has always been a problem in our country. Good job telling us all about what happened to you! 👍🏻