Hi there, and thank you for the note. I'm sorry you bumped into an audio issue, and glad you found a resolution. In general it is not advisable to reinstall the app, as doing so will delete all your data. If you bump into such an issue again, please reach out to our Support team, who'll give you some focused 1:1 support and help you get to the resolution. lumatouch.co/support (tap 'email Support') Thanks for watching, and happy editing!
Hi there, I'd be grateful if you'd email our Support team, so that we can be certain we understand your request and get it logged. Thank you for using LumaFusion and Happy Editing!
Thanks for your interest, and your patience. We are tracking to release by the end of summer, toiling now to test and polish, readying it to provide a great experience for you.
This doesn’t clean everything for me, I have 45gb of data to clean up that doesn’t show up in luma fusion. I can only delete buy going to “iPad storage” selecting luma fusion and then selecting each individuall file one at a time and deleting one by one. I’ve done so many voice over takes over the years they’ve all saved and I can’t delete them from the app but to sit there and delete 45gb worth of data one file at a time is ridiculous. If only I could select all, I don’t want to delete the app coz then I lose other settings. There’s got to be a faster way, this is BS
Hey there, sorry about that--this isn't the simplest process in the world, and it sounds like a quick note to our Support team might be able to help clean up your unneeded files. Please send an email to Max or Amy, who'll get you squared away: lumatouch.co/support (tap 'email Support').
Thanks. I’ll do it today.
Thank you, thank you, thank you, thank you!
Very Helpful
issues were fixed by a reinstall. Thanks for fixing
Hi there, and thank you for the note. I'm sorry you bumped into an audio issue, and glad you found a resolution.
In general it is not advisable to reinstall the app, as doing so will delete all your data. If you bump into such an issue again, please reach out to our Support team, who'll give you some focused 1:1 support and help you get to the resolution. lumatouch.co/support (tap 'email Support')
Thanks for watching, and happy editing!
Please can you add the preview option on android in the setting, my lumafusion Lags a lot, please
Hi there, I'd be grateful if you'd email our Support team, so that we can be certain we understand your request and get it logged. Thank you for using LumaFusion and Happy Editing!
@@LumaTouch done, I hope it will be in the future update, have not been able to do anything in the app
5.0 update...?🙇🏻♂️
Thanks for your interest, and your patience. We are tracking to release by the end of summer, toiling now to test and polish, readying it to provide a great experience for you.
This doesn’t clean everything for me, I have 45gb of data to clean up that doesn’t show up in luma fusion. I can only delete buy going to “iPad storage” selecting luma fusion and then selecting each individuall file one at a time and deleting one by one. I’ve done so many voice over takes over the years they’ve all saved and I can’t delete them from the app but to sit there and delete 45gb worth of data one file at a time is ridiculous. If only I could select all, I don’t want to delete the app coz then I lose other settings. There’s got to be a faster way, this is BS
Hey there, sorry about that--this isn't the simplest process in the world, and it sounds like a quick note to our Support team might be able to help clean up your unneeded files. Please send an email to Max or Amy, who'll get you squared away: lumatouch.co/support (tap 'email Support').