You might need to check if the image you are using directly in the enhanced letter head has the correct url. I encountered the similar problem and got to know that as soon as I insert the image or upload a new image, it had a strange url with parameters and some pdf like variables due to which it shows the image on the letterhead but when sending actual email, it doesn't renders.
Thank you! I couldn't get the images to show until I found this.
Nice video. Really appreciate you covering extra detail about if the images dont show and talking about the checkbox in the email template.
Thank you ❤️
Thanks! Is the classic document image upload thing works on Lightning or is there a better solution to send images in lightning templates?
You might need to check if the image you are using directly in the enhanced letter head has the correct url. I encountered the similar problem and got to know that as soon as I insert the image or upload a new image, it had a strange url with parameters and some pdf like variables due to which it shows the image on the letterhead but when sending actual email, it doesn't renders.
Thank you! 😊
Thanks!