Tokyo: Modifying the home page / landing page of the ServiceNow Service Operations Workspace
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- เผยแพร่เมื่อ 24 ก.ย. 2024
- Updated video for Vancouver: • Vancouver: Modifying t...
Modifying the overview section of the Service Operations Workspace homepage.
incident.do
Michael Culhane
Hey I have a requirement where I need to remove a donut(For example Incident assigned to me) but when i try to copy the subpage and edit the overview, I don't see all the donuts and what i see is repeater set with just one donut. Can you help me with that?
I'm experimenting on this to have a completely custom - from scratch - homepage that can be used by a real ticket worker on the platform, and I feel this is the worst experience I've ever had in building a dashboard/ui. Painfully slow, painfully buggy, uselessly complex.. but hey it's "no code" so it must be good...
no seriously and dont try to make a custom workspace a homepage. Thats in incredibly difficult process
I share your opinion. Documentation is so lacking and it's not intuitive at all, it ended up taking so long building a new workspace.
its the fact that there's no documentation. If it has to be clunky and horrible, at least give me the 2000 page doc I need to figure it out myself!
Hi! Mine Overview Reports are inside Repeaters and I am not able to find the From where those reports initial Data is coming Can you please help me with that
I'm working for a client where they want their SOW updated. However, when I duplicated the SOW and made a variant, it didn't copy over the Announcements, Upcoming Tasks, Quick Links, or Recently viewed. For you, it looks like it worked. I'm curious, do you think scope has something to do with this? I didn't do it in the Incident management scope your in. I believe I made a variant from Service Operations Workspace Core. Thanks!
*EDIT: No difference in scope. They must have changed something between Tokyo and Vancouver. Not everything copies over now.
im having the same issue too, may i know what was your solution to this issue? to completely rebuild the Announcements, Upcoming Tasks, Quick Links, or Recently viewed component from scratch?
@@leeyongzeng7800 What I ended up doing is unassociating the upcoming tasks, quick links, and recently viewed from the OOB overview page and associating them to my variant. I can't exactly remember how I did that though. It wasn't hard, but there's so much to the UI builder and it's so convoluted, it's hard to remember the ins and outs of everything.
Hi when I Open My Service now PDI Instance and click on the configure workspace option in the menu I am Unable to see the same screen as yours and Neither I am able to see the UI Builder Button . Can u help me to lead to this screen
Thanks for this. Here is a video for Vancouver th-cam.com/video/lOoVB0NFNCc/w-d-xo.html
Hi! Can you make a video where you add a new donut component in the landing page overview? I have a requirement where I need to add an "Unassigned Catalog Tasks" donut. I have done the donut already but the list below does not follow like in other donuts
Hi Joni, I started looking at this and will try to make a video soon... seems they didn't make it easy!
Here's a video for that th-cam.com/video/NjvDtO5U8X0/w-d-xo.html