New Whirlpool Washer Diagnostics.
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- เผยแพร่เมื่อ 6 ม.ค. 2022
- This video will show you a little bit about the washer diagnostic on a new whirlpool top load washer. You can run an auto test, individual comments and other things in diagnostic. I show what I use and mention little detail about it.
Enjoy! - แนวปฏิบัติและการใช้ชีวิต
Man I owe you big time! Thank you. Was able to pump detergent into the tub to prime it. Was scratching my head buying dispenser tank and detergent flow pump. Regular quick cycles wouldn’t pump enough detergent through the line. Only out a few bucks, works like a charm. I appreciate you giving up this secret.
After replacing the run capacitor, my washer is back up and running. Thank you for proving me the info for a quick and easy repair.
I hate it, I'll be sleeping in dirty bedding tonight because of this trash heap, it washes for less then a minute and "Wash Complete✨"
Can I break it
Thank you! Glad I found your video! My washer would start the sensing cycle and go straight into spin/drain mode. I followed your steps and did a factory reset. I just threw in a load and it seems to be working right now….fingers crossed. This machine is only 3yrs old. They don’t make them like they used to. 🫤
How did he say to factory reset??
Thank you very much bro, you helped me with a team that I also have here.
Finally a video that’s actually helpful! Thank You!
Why are people saying these new washers are so bad they’re meant to be better for new washers
Thank you for the advice! I fixed my problem and saved myself the headache of calling a professional to rob me today! Down the road I will need a professional maintenance check to clean the agitator, but for now I’m good!
What if nothing works while running the test
Just got saved from a headache...thank you
The HMI (Human Machine Interface) is essentially your control panel. You can test things like the buttons, the display, the LEDs, etc
Thank you for great tips. I need help with this same model. The spinning diagnostic didn’t work. Do you think I should change the synchronous motor?
Thanks for sharing the information
thank you for this video. very very helpful. do you happen to know where i can get the wiring schematics?
We just got ours a few months ago, and just stopped working out of no where…. Hopefully this helps out
Thanks for sharing the info.
You got it!
How would you reset it or recalibrate it after you have worked on it?
I got this exact one brand new back in April of 2021 and tonight I was trying to get the whites done and all of a sufden I get an error F7E1. But when I did the diagnostics everything seemed to work perfectly fine! So what should I do here?
Thanks. This helped me find the IP
Thanks for the video!!! I got this same model about 3 weeks ago and I absolutely love it and now I’ll know how to troubleshoot it if anything goes wrong!! Keep up the great content!! :)
Is the fabric dispenser auto as well as the detergent
@@kennysgf No. You have to manually add it each time you run a load. And don’t forget to turn on the fabric softener option.
Is it just mine cause my doesn’t squeeze out all the water from my clothes
Great video! Mine came from a ding & dent place and had no owners manual or ppwk, so it’s been a struggle to figure out. All the instructions are in Spanish. I do not speak or read Spanish. Is there a way to change it back to English?
I have the same model and I’m having troubles with it. I just tried testing some of these and nothings responding. Do you have any suggestions what might be the problem?
This is some nice bits of information, too bad my washer doesn’t initiate any of the diagnostic tests and therefor won’t drain the water in it. Lol. It just stopped mid cycle and said it’s putting in its 2 week notice.
Got any info on the matching dryer? We have one that's just about the same as yours washer dryer set & it's coding f7e1 no not sure how to fix it, but out dryer needs a heating element & we can't figure out how to open it up to find it
Mine won’t even turn on , any fixes for that?
So your video was very informative. I have a door lock code was wondering on how I can reset that?
You ever get that info ?
Any chance you might know what might be causing mine to spin but not agitate. Whirlpool wtw7120
I’ve had mine not even 6 mos and it don’t want to work anymore it’s just crazy how expensive they are and to fix .
Mines too
Made in USA quality!!
Agreed, ours lasted just over a year until we got the code today. Our old washer lasted over 15 years with zero issues.
Me too. Just few months and stop working 😢
Got one 2.5 years old for free. No one would come repair it so the owners got a refund.
what could be defected ? i reset the codes and it washed fine for the last three washes but the code keeps coming back F8E1 water not detected but the water comes out just fine ! Thank you for the access into the diagnostics though it helped reset the codes !
I have the kenmore model of this washer & it is sensing loads for like 5 minutes and then shows "wash complete" and stops.
Any idea what could be the issue?
Do you know how to calibrate this washer after oscillator is replaced?
I own this exact washer and it works great in all cycles except in Bulky item setting. The items are soaking wet after cycle ends. It worked great for a year, now not spinning all water out, only in this cycle. Any advice?
My clients have a similar issue…. Did you get it?
my drum doesnt seem to move when it agitates, only the bottom piece really spins. How did you determine if it was the belt?
Thank you! I've had this for about 2 years and I had to troubleshoot a problem. I went to fault history and saw a FOE7. Easy remedy. This helped me get back to my favorite thing to do...laundry...NOT!
What did you do to resolve the F0E7 issue? We are getting that on our now. It's thinks we are trying to run a Washer Clean Cycle and says too unload the laundry. We are not running a clean cycle.. so very confused.
THANK YOU! YOU'RE MY SUPERHERO TODAY!!! 🦸🫶
The fabric softener doesn’t dispense since I got it last week any idea why
I just replaced the lid switch assembly and now the close lid reading is gone but it won’t go past sensing mode. After about ten minutes I get the F5E3 closed lid error.. help
I was washing a load snd our block lost power during a cycle. It now says I need to contact service to fix it. How do I reset it without having to call someone to come fix it.
Mine was loud during spin and now won't spin at all. F3E3 error. Ideas?
I have a wtw8120h and it just quit today mid cycle. I have unplugged it and there is power to the breaker. I can't get the diagnostic screen to come up or anything?
Thank you.
Out of nowhere, mine won’t turn on. Not sure how to get this issue fixed. Whirlpool won’t help. And I see this question has been asked many times, any help?
I've seen where other washers have filters. I can't find one on this model. Getting ready to replace the pump.
Having drain problems on mine as well. That pump price, though 😒
@@designwiz72 were you ever able to get the drain pump fixed? Mine is throwing the drain pump error code and I replaced the drain pump and activated it and it’s still not draining. So frustrating!
@@bredenis5 it's not the pump. We actually got it to drain during a test cycle, but with codes flashing for the drain inlet valve now too. It's also not the valve though because it will fill up entirely too full and tell me it's not getting water. It's gotta be a sensor somewhere or the main board. I can't seem to find a part # for an inlet valve sensor...
@@designwiz72 thank you so much for replying so quickly! I’m sorry that you have to put up with that aggravation! I can’t figure out this darn thing either. I’m just now running a proper diagnostic cycle and I’m going to see if it is able to pump when it gets to that test.
How do I directly test only the start switch?
I wish that worked for mine. Nothing will make it light up. I have that same model and it just won't work. Could it be the whole control board?
Were you able to get an answer on this issue?
I have this same washer. It is stuck in drain without any clothing or any water in it. I have unplugged for time and plugged back in and it goes right back to it. Help!
I have the same washer and just moved to a new house down the road. Now washer won’t power on at all. No buttons or codes just nothing. Outlets have power and breaker isn’t tripped
Much thanks! Inlet valve is being screwy getting F8 E1.
How did you fix it
@@taylorwade2589 replace the valve assembly
@@Loki_Dokie did you order it from a website sorry I’m asking so many questions ours is doing that right now
Where is the valve assembly located?
@@TJ-sf6kt take off the top cover, you gotta use a putty knife to pop some clips, and the part is what your hot and cold hoses attach to.
Its a single closed system so you can't repair it afaik
Mine is making a very loud noise when it spins.....like the bearings need to be replaced and its not even 2 yrs old when i got it..
Mine won’t even get to the service screen… any advice with that?
We purchased our washer about 7 months ago the load and go does not work. We had a repair person out and he replaced a part but it is still not working. I have removed the detergent cleaned it. Set it back to the factory reset, It will show when it is empty or full but doesn’t dispense
Thanks so much
I have this washer and I can't get anything to happen on the LCD after touching those buttons 3 times each, its just dead. Is there something else I can do?
Will it show code it something is wrong after you do exicute I did the diagnostic and nothing showed but I keep getting unbalanced code in cycle no matter what I wash
Any idea what to do if the washer fills very slow almost as if it’s a kink in the hose but when I undo both hoses water flows strong
clogged inlet valve screens?
I have a question. I have this same one for iver a year and the detergent dispenser never empty. I'm pretty sure I'm not even cleaning my clothes. It has been full for a whole year.
only use HE High Efficiency detergent. Run white vinegar through it in diagnostic mode and see if it pumps it out
Thanks!
My machine is all mixed up!! It starts to spin then stops and fills again. I need to pause and start for it to wash properly cause sometimes is won't wash and hardly turn. Sometimes it starts spinning in a weird way that all the clothes bundles up on the agitator and I need to replace. Sooooo many issues. How can I try to calibrate it back to the initial factory settings?
Thanks for sharing. I've got this unit and when it is on a high spin at the end, it sounds like a jet engine in the house and I can make it go almost silent simply by applying some pressure with both of my hands to either side of the unit. It appears this thing is shaking so hard its flapping the aluminum body. It does this even with no clothing inside as well. Is it normal for this washer to shake itself so hard it sounds like it's about to break?
Mine did too, and beware the hose trapped inside the metal on the back of that machine will wear a hole. I took the back off and taped the hose till I could get a new one. Sounds just like a jet engine.
@@designwiz72 Thanks!
@@designwiz72 which hose? The drain hose??
@@jeffhirsh8247 yes, the inner drain hose, right inside the metal back, all that ferocious spinning friction wore a hole.
@@designwiz72 do you have a pic of the hole and/or the site with the back off so I can see if it’s happening to mine ?
Does anyone know how to get it to reset after it has locked the lid and the LCD wont power on?
Which belt did you have to replace? My whirlpool makes a high pitched screeching noise in the beginning.
Did you fix this issue? I have a similar problem but don’t have a belt under mine
Mine won’t come on at all outlet has power clothes stuck inside any tips please help…
My mother just bought one and I am on here looking up how to use it for her instructions over the phone .
Why does my washer going to drain mode way before starting to wash I'll put clothes close lid it will sense then goes strait to drain and I'll show finish washing see if you can help me bro
I just got mine. Wouldn't start kept saying add garment, then completely stopped turning on all together idk what to do now. Any advice?
Did you ever figure out why?
How can bypass lid lock.mine is saying close lid to start cycle
How do you reset the motor on that model?
HELP- I have this washer but the power button doesnt work. It worked one day and now it doesnt power on. Is the panel bad?
Did you figure out what was wrong with yours?
washer not draining on my energy star top load washer
I tried to get into receive the fault code, but no luck. Same model washer. My washer lid is locked and will not power on. Any advice?
Same
Mine ended up being a bad control panel!
@@kaylahoffman1539 thank you! I am experiencing a similar issue. Screen won’t power on and the lid locks
Mine is locked and can’t opened it🥺
Mine seems to not engage m the timer and head unit seem fine but as the timer goes it senses but doesn't fill or run a cycle. WTH
Agitator plate spins freely of the drum and won’t agitate- yet I hear the motor engage, trying to move the agitator? Any ideas?
Your actuator needs to be replaced based on that symptom.
I got them on Tuesday last week so today. I had my first wash of clothes and I sure did not like the way the washer machine worked. The water was to low and did not wash my clothes right I still had my perfume on my clothes still. I went today back to the store to return them back and got my front loader. I will never change my front loader machines to a regular top load machine there are no good at all. I have seen a lot of bad comments on the top load machines.
This is my EXACT issue to the T. Had mine less than 48 hrs. Taking it back this Friday.
Hey I have this washer. It will not turn on and the lid is locked. Any advice on what I can do?
I have the same problem.
How can I unlock the door.. this is the only video I can find with the same washer model.. I keep getting a drain clogged message but I can’t even open the washer door… please help
Did you ever figure out what was going on? My washer is showing an error code F9E1. Any help is appreciated.
F9e1 means bad drain pump
You have to drain all the water out first by taking out the drain hose and lowering it into a bucket and let it drain into the water is completely gone then the door should unlock after pressing things like Spin and drain or something. Or you can do the Diagnostics in this video he showed how to unlock the door.
Anyway to run this washer on spin only?
It has a drain and spin option in the options menu.
I can’t get mine to turn on.
What if it won't work at all the screen just flickers no display then goes black
Which model is this ?
Any tips on how to make it actually wash the clothes ?? Mines just says socking then drains an is done it don’t really wash them 😑🤦🏻♀️😭
Same model the door lock will not engage WTW7120HW0 , close lid to start message
ANY ISSUES WITH LEAKS COMING ROM THE BOTTOM OF THE WASHER? It doesn't happen with everywash
YES!!! I figured out that it will leak when the fabric softener is on! OR if you use the "Towel" mode, that forces the fabric softener compartment to fill with water (I don't know why, this occurs even with Fabric Softener set to OFF, but only in Towel mode does this occur like this). The fabric softener compartment drains do not always align with the tub, SO - it overflows a little and goes straight to the floor! Run the test yourself and observe in there with a flashlight while its running... You'll see it happen.
Mine leaks also with from the fabric softer dispenser. Any suggestions?
Was stressing the F out😫 had the wife down my throat till I found this video😁😁 almost bought another damn washer for Christmas till I found this video🙌🙌🙌🙌
I have the same washer. Washer was OFF when we had a five minute power outage. Now the washer will not turn on at all. Does anyone have any help or advice with this problem?
Unplug for a few minutes.
I’m having the same problem it won’t turn on what can we do ??
I keep having power failure issues with this same model
My start the every certain time themselve .!
The pump is draining and won’t cut off…any ideas?
Same here
If the lid is locked and doesn't turn on how you opened?
Hello did you ever get your washer unlocked?
@@tamiawilliams3961 I just got a New Washer machine!!
I keep getting a f9e1 error
I didn’t catch how you get to this. Can you help with that?
Select three buttons of your choice on the panel. Press those same three buttons on the panel three times in a row in the same order until the machine's display says diagnostic.
My washer stopped mid cycle and doesnt turn on.water is trapped inside. Outlet does have running power.
If the door is unlocked, and if it’s a top load or it’s a front load and it’s not full enough to spill out of the washer, get a siphon and a bucket and go to town.
Mine is having a problem where we start the washer and it runs and goes to 1 min and stops . What would be the problem?
Did you ever figure out the problem?
F9E1 code. Pump is fine, drain is fine. Third time same problem, diagnostics did not help. Had to unhook the wires to the pump under the washer to unlock the lid! Less then a year old and have had nothing but trouble!
Got the same code
Few months old
I have that same cold right now
How did you unhook the wires
Any updates on how this was fixed? I am experiencing the same problem.
Any idea what to do if power isn’t coming on the panel? Checked everything possible and it’s obvious that there is power to cord when it’s being plugged in.
Same. This is where I am at and we NEED SCHOOL CLOTHES 💀💀
Exactly, where I'm at! So frustrating. My kids need clothes for school.
@@angiecapps291 Did you figure out what was wrong with yours?
So we all have the same problem 😂
This is some bullshhh, what a garbage heap of planned obsolescence
Worst washer ever invented.
agree, we have a nails salon and this thing broke down within 1 year
True!!!
I agree
Yep. Never worked right from day one
@@bennyjallenI can’t even get mine to dispense fabric softener 😭 I have only had it for a week
I have this same model and the screen will not come on but it sounds like the motor comes on
Any luck?
@octavialang3166 honestly after 2 days of trying it just started working on its own again and hasn't been a problem since the trouble code says electric fault but it's fine now
F9E1 code. Third time and have to wait weeks for service tech each time. How can I unlock the lid?!
I have the same problem what did you do can you help please!
Looking for help with the same issue. Any advice?
i have this washer and it is dead in the water! no display turning on or anything. 😭 not even 2 years old. anybody have this happen? tips?
Mine just broke down. It’s full of water and I can’t get the door open to remove the clothes. Starting to smell up the house…
Same here
If you can, go to service mode, and in the service functions, run the drain pump. And while you’re at it, there should be a function to toggle the lock. Toggle it and it should unlock. If not, I guess depending on how badly you need your clothes, maybe pry it open with a crowbar or something lol.
I did the diagnostics. it said it was fine. but when i try to wash something it doesnt go past the add garment stage
Mine is doing this
Mine too
Same. Any fix for this?
Anyone ever find a fix for this?
Mine says f2e2 what should I do?
I believe this error has to do with the control panel.
Unplug the washer for about a minute or so, and then plug it back in. Actually before you unplug it, I suggest writing down the error codes you have, and then clear them. You should see a message saying there was a loss of power (because u unplugged it).
Check the codes again. You’ll probably still see the code if you haven’t cleared them, otherwise you shouldn’t see anything unless something has already tripped a code.
Wow *ucking Ayeeeee. Thank you your the man do you have a cash app to bless you😇. Single mom and this has saved me. Right on... as Im taking a look at it now. It was a bunch of codes in the history. Who knew??? Thank u again. Yet idk what to do next 😂
look up the error codes
That whirlpool Washer in the Video is the WTW6120HW, right?