Royal Enfield. No Dealer First Service? No Warranty Sir! Touring Screen, Your photos.
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- เผยแพร่เมื่อ 30 ก.ค. 2024
- Good news and not so good news.
I received news that my new mudguard has arrived but have been told that self servicing my motorcycle has invalidated my Warranty. (Please don't shoot the messenger)
I got the touring screen and wonder if it's of any value and the microphone has packed in on my Ghost XL pro camera.
There's never a dull moment.
please send any photographs with a short description of who you are, where you are, the bike, bikes name if it has one to
shottostravels@Gmail.com
Ride safe👍 - ยานยนต์และพาหนะ
I like the ‘you can tell it’s a motorbike’ view with the camera and the view through the screen was ok. Voiceover was ok as well.
Thanks, I agree. I couldn't do much else than a voiceover but I'd sooner do it on the fly, I think it comes over a bit better. But thanks for watching and you're input. Ride safe👍
I prefer the view with the Speedo showing. Like to see that you're on the Classic. Would be better with the screen removed though. I have a classic and a Meteor and run both without a screen as I like to feel the wind in my face. My Supernova meteor came with a screen as standard, but I prefer the looks and the ride without it, so it was off within a week. Nice channel, nice content, nice music... Nice job!
Hi Trevor, thanks for commenting.
I'm inclined to agree , and the screen maybe off soon as it seems to be too small to offer any protection and seems to just increase turbulence.
Ride safe mate👍
.thanks for the video,loved firs time I watched you, but great, I am with you on the servicing lark I am a retired motor engineer used to teach at the college,C.eng Tech, and same goes you service no warranty lad, oh well, just done my first vlog and put it on TH-cam I had to voice over as I had an enormous amount of wind noise , however it’s all a learning curve, take care, Old NW biker lad alias Bay Bimbler
Thanks, I watched yours too, enjoyed it, and subscribed! Best of luck with your channel. I think it's part of the ownership experience, it's a very simple, robust well honed bike so I'm hoping that if they have the confidence to offer a 3 year warranty, then I probably won't need it. It'll be over serviced by me anyway😉
Ride safe mate👍
Hello Ted. Many thanks for your recommendation here. Yes if you know how to do a service then you're much better off doing it yourself.
Hi Keith, Nice video, I love seeing everyone's bikes! You must have a great memory to remember all of them while making a video. I am partial to teh lower camera mount, I like seeing your bike's instrument panel and headlight. Gives the actual riding feel, but either way is great to join in on the ride. Take care and stay safe!
Hi Wally, good to hear from you.
Remembering was easy on this one,( I had a note on the tank.) Then I got home and none of the audio came out, I was hacked off so thought I'll have to do a voiceover. I'd sooner do it " live" though, I think in many ways it's more original. My mind seems to work best when it doesn't know where it's going to?
I've got something coming up soon that I reckon you might be interested in. You'll see. Can't say too much but let's just say you may spot one of your old bikes!?...
Ride safe mate, is it warm enough to get out yet over there?
We're in another cold snap, hope it's the last before spring finally springs?🤔
👍
Hi Keith, thanks for putting up my photo and long story about the AA. Great video, love the music - Puckabel's Cannon. Good luck with the new mudguard.
It's a pleasure mate, thanks for sending. Gives me 'sommat' to talk about and I do find these tales interesting.
Ride safe mate and thanks again👍
Dash view every time. Part of the fun of a ride along is the POV of the rider. Makes viewers feel as though they’re on board. 🏍️
Thanks for commenting. Agreed. I just wasn't sure what the optics were like through the screen, turns out they are not that bad.
But I don't think the screen will be there for long anyway.
Ride safe mate 👍
I agree with that. If that big screen isn’t doing its job something’s wrong.
Thanks for commenting Dave, I think the problem is, is the screens not that big.
Ride safe 👍
Thoroughly enjoyable video 🎉
Many thanks Anthony, thanks for commenting.👍
Had to smile at your trying to film through the screen and whether you felt it worthwhile. Been there myself a couple of times 😂
Yes mate, not for me that. Didn't work on a number of levels.
👍
@@shottostravels Exactly that here too. Many thanks for subscribing, hope you enjoy the channel. Peter
Thanks for the mention! The secret of Meteor levitation is, the side stand is down! 😂😂😂
Oh. You've ruined it!
What are you like,I hadn't thought of that😉
Take care buddy.👍
@@shottostravels 😂😂😂😂
Cracking video 😊
Thankyou Jon, To be honest, I'd sooner do it on the fly but needs must. Ride safe mate👍
The screen isn't my cup of tea aesthetically, but that's just great if you like the way it looks. Unfortunately, it's not so good for filming through. It takes the footage down to third level territory, in that seeing something with one's own eyes is the first level, seeing the same thing shot with a camera is the second level, and then the screen (which is "clear", but not really; we can see the screen itself, and there is low but easily detectable distortion) is the third level. I used to have a Honda CX650 (a larger displacement of the CX500 you show in the video, but the swan song of the CX line made for just 1 year - 1983) that I rode year round here in Pennsylvania, and I had a screen for it that I fitted in November and removed in March. Each time I removed it for the spring I felt liberated, and the motorcycle felt like a brand new machine. I wouldn't do it again for protection from the cold; I would just gear up. I do understand the appeal for extended highway riding, but I avoid highways like the plague! Thanks for the video!
Thankyou for your comments, I agree, this particular one is too small anyway. It just increases wind buffeting.
News flash! It's off, as I'm dropping the bike off to have an exhaust fitted, I know that's not necessary but the company want to take pictures of the bike with there Silencers on so I thought it best to return it to stock.
I doubt it'll go back on!
Ride safe mate👍
All your vids are grate keep going 😂
Thanks for your comments. Appreciate it.
Ride safe mate 👍
I much prefer seeing the gages and a bit of the bars. Windscreen doesn’t bother me in the least. Thanks for asking! Can’t speak to the warranty issue since I’m not in the UK. But as you say, the need for anything major is extremely small. I service my own as well.
Hi Mate, thanks for commenting. Where are you? Send me a pic, with a few details be good to see what you Ride, Enfield or not!
Ride safe buddy👍
Re the screen I hate them, for me they just create turbulence, I much prefer a naked bike 😊
Hi Peter, I think I'm with you.
Thanks for commenting.👍
The right screen makes a huge difference. A naked bike is fine on warm dry days but life isn’t always like that.
Thanks for the namecheck, you’re quite right it is a Honda ADV350 though majority of channels I watch on TH-cam are either Royal Enfield or small bikes covering high mileage.
Interesting that you posted an Austin A35. After a year and a half of owning a moped my dad bought me a very cheap one when I passed my A Levels to avoid me being tempted by motorbikes and I didn’t return to them until taking test at 47 and buying one when I retired at 60
You're welcome and thanks for sending them in.
I did realize after I popped it on that you weren't actually from Bradley but it was too late.
Ride safe mate👍
@@shottostravelsThat house popped up on Country Lane Appreciation Society (Facebook) so I thought I must go and find it. My most recent video is route from Wirksworth, Carsington (village rather than reservoir), Hulland Ward then down several narrow country lanes. Normally put full route on Relive app but must have paused it when I had a brief comfort break at reservoir visitor centre and not restarted it
I know that area very well.👍
Sadly the AA are a mere shadow of the organisation they used to be. They used to have a promise of attending within an hour which I know from experience they used to more or less hit 30 years ago. Now when you break down and log a break down with them you will wait for hours and hours. Especially if you break down on a bike. If your bike is less than 3 years old I would suggest ringing RE Assist. They attended me within an hour and a quarter on my Himalayan
Thanks Colin, It seems I'm stuck with my Aa policy from the car as I have no doubt invalidated my breakdown too. Wouldn't stop me trying in the event of a breakdown though, I bet they wouldn't check!🤔
Ride safe👍
Wonderful to see the screen and gauges with the road ahead. Great! On the warranty thing which I mentioned on one of your other older videos recently...I want to keep my 3 yr unlimited mileage warranty on my brand new Meteor so decided I would let my dealer do the first service and any subsequent annual services. Then take over the servicing myself after the warranty has run out. I'm an ex-tech so it's not a p problem for me and most people can do their own work on these bikes with minimal tech skills as long as they can use a few basic tools correctly and read up on it first. But I noted there is a 3000 miles 'inspection service' that according to the RE owners manual MUST be carried out at an RE dealership. Even my dealer has told me it must be carried out by them or another RE dealer. Considering this 'inspection service' does not require any special skills, no parts are expected to be required either, I thought this a bit strange as many other makes of motorcycle require an inspection service but do not require the main dealer to carry it out.
Therefore, I contacted RE customer services in writing (email) about this and made the point no parts are required and no special skills. The cost of having a dealer do this is variable and sometimes extortionate thereby making ownership somewhat more expensive than anticipated. They (customer services) responded very quickly reiterating what the manual says and that it must be done at a dealership for RE or a third party VAT registerd workshop. BUT...to make sure they were contacting their warranty department to ascertain for sure what the position is. Again the RE warranty department very quickly came back to me in writing (email) to tell me that the 3000 mile inspection service is OK to be carried out by the owner. No dealer needed to do that work. THE WARRANTY WOULD NOT BE AFFECTED. This is conditional with the owner using any RE parts that might be found to be needed (very unlikely) and these would have to be fitted by an RE dealer. This is great news as it means I only have to pay for 3 services to maintain my 3yr warranty...the first 300 miler, the first annual service, and the second annual service. After that I can self service all the time. I would point out that I am only going to dealer service because I've currently got a health issue that is temporarily ongoing which means servicing the bike is going to be a slow slightly painful job. I will be ok to take over the servicing much later.
The other thing to point out is that RE were only referring to the 3000 mile inspection service, NOT any of the annual services at 6000 miles.
Now referring to your mudguard. It depends how much you are bothered by your current situation. But I doubt very much if the RE and dealer position would hold up in a small claims court. As long as you didn't deliberately or accidentally damage your mudguard then not having it dealer serviced would not affect you consumer rights to have this replaced under warranty.
Thanks mate. Ride safe👍
Wow. In the US they have to show what you did caused the damage to not cover a warranty.
That's interesting, thanks for sharing and Ride safe 👍
Regarding the warranty, the dealer should have supplied you with documents relating to the conditions, in general DIY servicing can cause complications, it does not automatically invalidate your warranty in England and Wales.
I think the terms and conditions are on the owners book where it clearly states that it should be serviced at Royal Enfield dealers or their appointed service agents. Thanks for commenting. Ride safe👍
Personally I think dealer servicing is just another rip off. I always service my own bikes (but they are so far out of warranty that it is irrelevant) as I like to know that it is done correctly. I fully understand that many people are not comfortable or able to do self service which is a pity as they get royally rogered by the dealerships. The rise of technology laden bikes makes it even more difficult for the home mechanic due to the need for expensive diagnostic kit when computer says No.
No arguments there, you're pushing an open door.
I, like you enjoy the hands on bit, but I agree completely that lots of people prefer to leave it to the dealer. I have had some genuinely poor dealership servicing experiences. Not all, but some. As you say, you do it yourself you at least know what's been done
Ride safe 👍
Only ever had one dealer do a proper service on a bike in over 50 years . That was from a 5 star Honda dealer around 197I ,on new Honda bike . The first service was free including oil ,everything checked ,even the tyre pressures . The only time I have put in a bike since was if the bike was brand new ,under warranty ,every time I have had to redo the service myself . Once I know a new bike isn’t a Friday afternoon lemon ,I junk the warranty & service repair & rebuild engines & rest of bike myself . The money saved more than pays for the odd special tool or parts if needed . Also I always carry a suitable tyre or inner tube repair kit , an on board tool kit plus a universal throttle & cable repair kit , spare fusses ,gaffer & electrical tape ,spare bulbs & cable ties , in case of puncture or minor breakdowns .
The tank camera view is really nice Shotto, one of the reasons I like your channel, how gave you mounted it if you don't mind me asking?
Hi Brian, thanks.
It is just mounted on a suction mount with a tripod extender on.
I personally am not a big fan of a helmet mount, but many seem to go down that route
Ride safe mate 👍
How do! It's Jeremy. Thanks ever so for putting my Signals Desert Sand on. Fame at last! 😂 Just so you know, I got the tax disc and holder on ebay. The lid too! 👍
How do! I've already been on flea Bay and there's one winging it's way this way as we speak.
Fame indeed. Lovely bike mate, let's hope the sun comes out soon. Ride safe👍
@shottostravels2713 cheers mate. I'm really chuffed! Maybe we can meet up for a spin this summer?
@@jez6208 ha, that's a nice thought, thing is deep down I'm a bit of a loner and for whatever reason almost prefer to go alone.
But it's really kind of you to even mention it. Thankyou.
Please don't be offended , it's just me. Besides, if you think I'm parking my bike next to yours, you've no chance. It'd put my bike to shame👍
@@shottostravels Nah! I totally get it. 8 rides out of 10, I'm alone too! Mostly prefer it. 😄
PS, I’m not a huge fan of screens in general and the RE ones in particular. They always seem to cause buffeting (in fact the one on the Meteor gave me blurred vision, the buffeting was so extreme!) So I’m going to take it off. It also plays havoc with my sound recording too. My solution is to use a very good helmet visor, because the screen is neither use nor ornament imho. 😂😂😂
Agreed. No arguments from moi!
👍
Nice natter Keith, not really keen on the handlebar mount, it doesn’t show you’re on a bike, I think you need to see the handlebar and clock especially on something like a classic, I personally don’t like the touring screen for the classic, I don’t think it suits the style and having test ridden one with one on I don’t think it’s even any good for protection it just creates more turbulence and noise but I know some people like them, all the best buddy 👍
Thanks Mike, I agree with you on everything. I think the touring screen may be short lived.
It's here now, I'll keep it on for a bit and see how it goes.
Thanks for commenting and supporting my little channel.👍
My dealer, as mentioned in previous video, was 1200 miles away. He said warranty was fine as long as I kept precise records . Lets also not forget a part of dealer incomes are garnered from warranty services. Royal Enfields are designed to be self serviced, indeed they post instructional videos on just how to do so. I'm not sure I would trust someone else working on my bike, and if they did, I would certainly check it over. View through the screen is just fine. Always nice to watch that little red needle. 😉
Thanks mate, I do think it depends on so many factors, at least here in the UK.
Not least the dealer themselves.
Thanks for commenting.
Ride safe.
I suspect the warranty issue hasn't been tested in law. Dealers will refer to the manufacturer, customers to the sale of goods act, and round it goes. It could come down to REs lawyers versus an individual, which would cost more than any motorcycle service. I have sympathy with a shop presented with a knackered engine because a valve has dropped in a botched self service. I have less time for a completely unrelated issue being referred back to the service record. The answer is to charge a bit more for the bike, and throw in a "free" first service which I think RE do, or did, in the home market.
Hi, many thanks for commenting.
I couldn't agree more.
The dealer did actually say that at a previous place that he had worked a warranty claim did go to court when the dealer refused warranty work because it had been self-serviced. Apparently, according to him, the customers claim was thrown out as he was not suitably qualified to conduct the service. However, it is impossible to know the exact details of the case.andvwhat had or had not been done to the bike.
I would agree with you completely, thanks for your thoughts. Ride safe mate 👍
My 350 classic is coming up for first service the dealer is about 25 miles away via a dual carriage way 40mph playing with artics does not sound a lot of fun and the want £149 to pick the bike up makes diy appealing.
Thanks for commenting, I would hope that they would want it the day before the service too. As it needs to be stone cold for the valve checks. If you're comfortable around a few basic spanners, have a go yourself. I did.
You'll know it's been done properly, and save the cash, it's also nice to do it yourself and have the satisfaction of getting to know the bike.
Beware the " potential" pitfalls though. At the end of the day it's a decision for the individual.
Ride safe mate whichever direction you choose.👍
I'm in a similar situation to Alex, 35 miles down a dual carriageway (A38) to the nearest dealers. I have found an alternative route of lots of lanes, and could enjoy a bimble to the dealers using my Beeline sat nav. The issue is, as has been mentioned, is it needs to be ridden there the day before, as a cold engine is required for valve tappet adjustments. Therefore I either stay overnight in a B&B or my wife and car gets involved!! Alternatively my dealer could probably charge me around £100 to pick up and return the bike!! Maybe the better option!!??
Hi Peter, thanks for commenting.
You know what I'd do.
But we are all individuals and you obviously have to make the decision. Ride safe mate👍
I carried out the initial simple interim serviced my previous RE, a 2020 Bullet 500 under warranty from the same dealer. At the time I understood from him that he as a dealer was not phased by people doing their own servicing. He said afterall RE produce videos of personal servicing. Perhaps dealers have now been instructed by RE to be more strict with warranty rules, perhaps since they took over the distribution of bikes and spares in the UK. I don't know, I'm just guessing.
I, like you, prefer to carry out my own servicing if possible, even though I am not a trained mechanic. I have more experience with two strokes, mainly 50s Francis Barnetts!!
I'm still determined to do my first service which includes the valve adjustments. Thanks for your thoughts and encouragement. It's this first service that RE dealers seem to have a tight grip on their customers with!!
Interesting 🤔
Keep your videos coming, thanks.
@@peterwillis4239 thankyou Peter, there are some really good vids on TH-cam explaining the process. You may be right about the dealers, you can't blame them, they have to make money and I don't think we blame them for that. They are simple, time proven machines with cheapish bits. Nothing very complicated. Thanks for commenting mate.
Ride safe👍
Why the Union Jack, St George’s cross and Land of Hope and Glory when you’re discussing an Indian Bike?
Don't know!
Ride safe mate👍
Hi
I'm just in the process of buying a classic 350 and spoke to my dealer about service and warranty and he said you can take it to any Vat registered garage and as long as they use royal Enfield parts your warranty is ok so who knows what to do
Thanks for commenting. Do that then if that's what he says, mine didn't say that. They do seem to vary. Enjoy you're new bike, you'll love it, send me a picture!
Ride safe mate👍
I think I'll do it myself....at least I know it's done then I think I read somewhere that if you fit genuine parts they have to honour claims but again who knows. Will send you a pic
ATB
Ps
I'm having one in halcyon green
Please do. I've told you on the Vid what my dealers told me but it does seem to vary dealer to dealer. 👍
If you are competent enough to adjust your own valve clearances why don’t you just fit your own mudguard?
Good question. I did offer, they said that they require the old one back and that it would only take an hour. So I can wait. They also said if it gets damaged whilst fitting it is down to them so I thought OK. Why would I do it if they'll do it for nothing?
Thanks for your comment
Ride safe mate👍
No screen
Fair enough. Ride safe mate👍
Take the screen off, in the event of an accident, they can do an awful lot of damage to the rider. Anyone intending to self-service a bike, either needs to be properly qualified to do so, or buy a low mileage used one.
Thanks for your comments.
Ride safe👍
Prefer View through screen matey, however be better without the screen and coffee on me if I see you st ponderosa
Thanks Pal, wonderful.
Thanks for commenting.
Ride safe👍
@@shottostravels , when it ever stops raining 🌧 😑
@shottostravels2713 , in reference to service, had first service done at main dealers for both interceptor and sm650, after that do myself or local guy who does my vfr and harley and my wife's little scooter which I will send you a photo of
That's common mate, nearly did it myself. First service at dealer then make other arrangements.👍
Have you checked for updraft from the lower edges of the screen? As I'm sure you know, a screen compresses the air as it passes through it. The pressure is then released at the edges of the screen and this creates turbulance as the high pressure air from the front of the screen rushes into the void behind the screen. Use some tape and some 6 inch strands of wool to make tell tails around all of the edges of the screen. Go for a ride and see what the tell tails are doing. I have quite small screen on two bikes and no screen on a third. The bike with no screen creates less wind noise then the others. Re DIY servicing I get my bikes dealer serviced during the warranty period. As a prospective buyer, I am very wary of home serviced bikes and I would need a good test run before buying. There are too many "TH-cam trained" amateur mechanics about these days.
All very fair. I wasn't really aware of the points that you have made.
I have had some poor dealer service over many years on motorcycles. A stamp in the book doesn't always mean it's been looked after properly?🤔
I have bought used bikes off some very knowledgeable people who have self serviced and wouldn't, not buy simply because it isn't fully stamped up. For example, an " enthusiast" bike owner will do his valves as and when he deems it necessary, he won't wait till the book tells him he should. As things crop up he ( or she) will deal with it, whatever it is. A complete Amateur who doesn't have the tools or knowledge will go down the dealer servicing route because he or she doesn't have the necessary knowledge or tools. It doesn't always come down to cost.
Thanks for commenting, ride safe mate👍
Not only did i think that screen slightly distorted the view I've got to say all that scaffolding looked awful, put it this way it would never appear on my bike.
Thanks Ian, I don't think it looks "awful" but think it's too small to offer any protection and seems to just increase turbulence.
I'm not sure it'll last long.
Ride safe mate 👍
Regarding the warranty Lexmoto used to say as long as the bike is serviced by a VAT registered mechanic, then warranty claims will be honoured. I use a local mechanic for the more complex jobs I don't want to do. If I bought a brand new bike, I think I'd have the first and maybe second service and put some miles on it just to make sure there are no major issues like fuel pump, speedos sticking etc
Thanks for commenting. I don't disagree with any of your thoughts. Ride safe mate👍